Micaela W.
Google
I would not recommend this hotel to anyone, ever! It’s ran by someone who does not care for the hotel nor knows how to run a hotel. As soon as we arrived, it smelled moldy when we walked in. We got to our room and it was very hot, we turned down the ac all the way and went out for a little bit. When we got back, we had noticed there was a crack right down the middle of our door and you could see straight in the room. It was also still very very hot in the room even after being on the lowest settings. The pool has been “under construction” for a very long time! The lady running the hotel has her friends over that night and they were blasting music around 10:30pm. When we woke up the next morning, we had water all over the floor in the room. Homeless people are able to walk into the gates at any given time. I texted the lady about a refund and stated I was more than happy to pay the one night we stayed, but I would’ve liked a refund on the other 3 nights. She said she would talk to her OTA, and get back with Expedia to do the refund. I texted her back about 2 days later and she read the message and never responded. Expedia has tried to get ahold of the hotel for over a week now, and still no one is answering the call! Also, when we went to check out for the one night we stayed, the lady was very rude about it. The area at night is not safe, a man walked up to us and asked if we felt safe there, and then proceeded to ask if we had any crack! After we checked out, we stayed at Island castle rentals and I can confirm, it really does look like a castle and it was absolutely beautiful there, the views were breathtaking. As well as the ladies were amazing! Pool works as well as hot tub there!