Club Med Punta Cana

We had a 10 day stay at Punta Cana Club Med and absolutely loved the whole experience! We stayed in a family room. It was super spacious and clean! The restaurants had lots of selection and the service was amazing. We played tennis and Javier was by far the best coach! There were big groups and he kept the clinics engaging and super fun! Thank you Javier for making our tennis experience the best ever! Can't wait to go back soon!

My husband and I spent our first holiday since retiring at Club Med Punta Cana and it was exceptional. We have never been to an all inclusive before and it exceeded our expectations—location was amazing, staff was friendly, professional and thorough, the food was great (quality and variety) and we loved all the activities. We also loved how many extended families there were and people of all ages with something for everyone including the little and the teens. My husband dives and found the team at the dive center to be excellent. We also went on a few excursions—all of which were excellent. We will be booking a return with our adult kids after the first of the year and can’t wait to return!

We just had the most amazing vacation! This resort was recently renovated and it is just gorgeous! We stayed in a family room that had 2 bedrooms and 2 bathrooms, which was super convenient! The staff was super attentive and friendly. My favorite part about the experience was the many different sport and activities. We played a lot of tennis and met the most amazing coaches! Javier was the best tennis coach! He made sure all of us had fun but at the same time working on improving our game! We will be back next year!

We had a great trip. All the staff was very helpful and courteous. The cleanliness of this hotel is above and beyond. We have travelled to several chains of hotels and all over the world, and we can say that this was the best vacation we’ve ever had down south. However, this was our first time at a Club Med and it won’t be the last. We were travelling with three children under seven. We did not use the kids club although it seems that the vast majority of guests with children send their kids to the kids club most of the week if not the whole week. We were very busy the whole week with our children doing a multitude of activities such as sailing, playing in the ocean waves, building sandcastles, participating in the circus activities like trapeze and trampoline, attending shows, trying out all the foods and participating in the various events that were available every day throughout the whole resort like a mechanical bull riding contest, foam party on the beach, pool party with props, the Sunday night breathtaking Circus Show, the children revues, dance events, etc. As a mostly anglophone family, we had no issues communicating with anybody during our whole stay. From what I gathered, the staff from Club med come from all over and may go from property to property all over the world. I had read some reviews that the kids club staff might only be speaking French, but although our children did not attend the kids club, I can assure you that it’s not the case. I saw many GOs from the kids club address parents and kids in English, French, Spanish and even Italian, as parents were often dropping off their kids wherever the activities of the day were taking place. Having the schedule of the day on the app was so useful to know where to go if we wanted to be active and do activities, or the opposite if we were looking to have quiet downtime. We could also plan ahead by knowing what was going on during our trip in the upcoming days. Special mention: The lifeguards at the beach, the waterpark and the pools who were the most professional lifeguards I’ve ever seen at a resort, always keeping an actually active eye on the swimmers, instead of being distracted and uninterested. There was a shocking (in a good way) quantity of lifeguards present at every single angle of the pools/waterpark/beach. They were all actively watching and enforcing safety rules. I even witnessed lifeguards on four (four!) occasions helping out children who had some close calls in the ocean (parents not watching/too far) and multiple other times heavily guarding with safety in mind the bouncy pillow at the waterpark and the water slides. As for the Tiara experience, it was well worth it. The efficient and private transfer from the airport, the specialized private check-in and check-out experience, the room tour, the welcome messages and treats all felt very welcoming. The room service and breakfast delivery on our back porch with our ocean view and private sun loungers were such a treat. The 24/7 availability of the concierge who always went above and beyond to take care of us was very much appreciated. The Tiara pool which was never overcrowded felt very exclusive and was a good break from the crowd - although it was never that overwhelming, even with the hotel being at full capacity. The availability of the shuttle - which we just had to request by messaging the concierge anytime we wanted - was a real treat to go from one end of the resort to another quickly - it made our trip so much easier with the little ones and all our beach gear we were carrying everyday. If we were to walk the whole resort though, I would say it would have been a 20-25 minute walk from one end to another at a fast pace, so it’s definitely doable. We had the shuttle availability so we definitely took advantage of that. The drivers were always so friendly to our kids, literally everyone at this resort cares about your experience and want to make your trip as fun and as comfortable as they can and it was consistent the whole week. Remarkable in every aspect.

Club Med is always a family favourite but this resort was 10/10 for us as family. Always so much to do, huge resort and the friendliest GOs. We arrived to friendly faces that were are the Cancun resort last year so immediately felt at home and familiar. ||Special shout out to Cristal and the Tiara team who took incredible care of us.

This is the fourth time my friends and I have stayed at Club Med Punta Cana, and it continues to exceed expectations every visit (whether for work events or personal vacations). The resort is absolutely beautiful and has a truly welcoming atmosphere that makes you want to come back again and again. The staff makes all the difference. Yan at the Zen beach service is always attentive, charming, and quick with refreshing drinks that make relaxing by the ocean even better. Eduardo at the main bar brings so much energy and fun. His personality guarantees you’ll have a blast. At Indigo and the main bar, Juan has been our favorite every single time. We honestly look forward to seeing him each trip. A special mention goes to Samarun, who goes above and beyond with his professionalism and hospitality. He keeps guests informed about all the resort activities, answers every question with care, and makes sure things get done quickly and smoothly. His helpfulness really takes the guesswork out of planning your days at the resort. Truly A+ service! If you’re looking for a Caribbean all-inclusive vacation that combines beautiful scenery and world-class service, you cannot go wrong with Club Med Punta Cana. We’ll definitely be back again!

Awesome place with something for everyone—quiet spots, party vibes, beach workouts, and great drinks. The staff is what truly makes it special. I met so many wonderful people, but Dani, Yanet, Melanie WooHoo, Djenica, and Jorge in golf stood out. Even the housekeepers were great. And if you speak even a little Spanish, it really goes a long way.

I was there fo 10 nights. Once again, the magic worked its charm. The new facilities following the 2024 fire are splendid and very welcoming. There's no chance of getting bored with all the activities available day and night, for children, teens, and adults. Kudos to the entire Tiara team under Cristelle's excellent leadership. I will return.