Club Med Punta Cana

Today is our last day of a two-week stay at Club Med Punta Cana, and we’re heading home relaxed and with a deep appreciation for the people who made this vacation truly exceptional.||We’ve been to several Club Meds over the years, but this experience stands out, in particular thanks to the leadership of Samarun, the acting Chief de Village. Samarun is gracious, engaged, and the definition of a leader who understands the importance of customer service and delivering “wow”. He’s constantly visible around the resort and making meaningful connections with guests. You can feel the impact of his leadership everywhere, from the energy of the GOs to the high level of care in every detail.||Our two teenage daughters had an amazing time, especially with the teen club, which struck the perfect balance of freedom and fun. I can’t say enough about their teens club GO’s, Potyra and Florian. They ensured the girls made fast friends, stayed active, and made amazing memories. ||A highlight of our trip, especially for the kids, was the circus team, which was the best we’ve seen at any Club Med. Led by the Arkadii, the team, including Michael, Brundo, Daniel, Gabriella, Frankelis, José Manuel, and Emmanuel, taught the kids amazing tricks on the trapeze each day and delivered incredible performances at night. Brundo deserves a special shout out for the way he connected with kids, encouraging them, making them laugh, and ensuring their vacation was memorable.||We also want to give a heartfelt shoutout to Charles at the bar, who welcomed us with big smiles, made killer drinks, and always remembered our names. That personal touch made all the difference.||The only downside of the trip was the seaweed, which made the beach less swimmable than usual, but it is seaweed season and to their credit, the team worked hard every day to manage it. There’s also some construction as the resort recovers from last year’s fire, but even that couldn’t take away from the beauty of the place or the energy of the staff. Once the work is complete in the fall, the resort will be even more stunning.||Thank you, Club Med Punta, for creating such a memorable experience. We’re already looking forward to returning. Gracias!

Absolutely positively excellent experience. Your employees really enjoy what they do and it shows. The shows were excellent. The food was excellent. The property was excellent. Loved the water slides and numerous other activities. We couldn’t have had a better experience. We highly recommend Club Med Punta Cana and will definitely return. Thank you for everything!

I had such a wonderful experience during my stay at Punta Cana! From the moment I arrived, the staff went above and beyond to make me feel welcome and cared for. ||Juan Pablo @ Indigo was absolutely amazing—so accommodating and genuinely kind. His warm smile and helpful attitude made such a difference each day. Youness was also incredibly friendly and always had a smile on his face, which added such a positive vibe to the whole experience. The entire Indigo staff made the dining experience so special. ||||A huge thank you to Meaghan for taking care of everything related to the wedding. She handled everything so smoothly and professionally—it truly made the celebration even more special.||||Christol (I hope I’m spelling that right!) at the Hispaniola restaurant was a standout. He always made sure I was comfortable, took time to ask about my day, and made the dining experience feel so personal and relaxed.||||I also had the pleasure of sharing dinner with two very kind and fun G.O.’s, from reception - which made for a great evening and added to the sense of community and connection that made this trip so memorable.||||Food was great, and the sun was shining! All in all, I couldn’t have asked for a better stay. The staff made all the difference—thank you for such an unforgettable experience!

I went to the Punta Cana resort at the end of June - beginning of July, for 1 week, with my teenage son. We loved it. I rested and paced myself, I did a few activities without feeling the pressure to do more that what I could handle. Yoga was very nice, as well as aqua yoga. The bats terraces were absolutely amazing, very relaxing, great drinks ( with healthy options at the Zen bar), so a lot of options depending on the mood / needs. The food was very varied and delicious. ||My son had a great time. He made a few new friends and they tried most of the activities offered at the resort. One of his favorites was sailing . The evening shows were fantastic.

We just returned from an amazing trip to Club Med Punta. We got married on-site and cannot speak highly enough of the care and attention that was put into making sure that not only us, but our guests, had the most amazing time. Meaghan (the meeting and events coordinator) went above and beyond to make sure we had everything that we needed during our stay. The resort was fantastic, the grounds were immaculate, and we could not have asked for a better stay!

I spent three days at the Club Med Punta Cana this week. My wife and I are travel agents, and I visited this resort for the sole purpose of giving this resort a second chance. We take groups of Pickleball players (indoor clubs, social groups, etc) to numerous resorts throughout Mexico and the Caribbean, and just like with most people, they want clean and comfortable accommodations, updated amenities and service offerings, GREAT food, and a chance to not only play pickleball, but to relax, refresh, and recharge in a beautiful beachfront environment. My wife and I had visited this resort last year, and quite honestly, had written it off when it comes to a potential site for our Pickleball Group Vacations. The rooms were mostly older, and while clean, were in serious need of updating. The food was so-so, which is a big red flag for us and our clients, and the food venues themselves seemed tired and . . .well . . . below average. Granted, our bar may have been a little higher than some, as we like taking our clients to places like Secrets and Sandals and JOIA (Iberostar). But after our visit here last year, there wasn't enough to make us want to come back, much less take a group there.||Well, all that has changed. They say that every cloud has a silver lining. This resort's particular cloud was HUGE - a devastating fire on September 12th of last year that nearly gutted this resort for all intents and purposes. But what has risen out the ashes (pardon the cliche) is nothing short of spectacular. Club Med Punta Cana has taken the opportunity to not only rebuild what was lost, but to renovate and recreate this resort into something that is truly remarkable. Take a look at the photos I took, along with the renderings of the areas still under construction. You can't help but be amazed - and EXCITED to visit this resort. The new lobby and food court area will be the centerpiece of the resort. 2nd story seating surrounding the multiple ethnic food stations will create a real "around the world" dining opportunity for its guests. And with all of the changes taking place in the rooms and suites, it has climbed WAY up the ladder on my "preferred" offerings to our Pickleball Groups, not to mention couples and families. I can't wait to see the smiles on the faces of the folks on our next group trip (Jan 2026)!||I would be amiss if I didn't give a special shout-out to one of Club Med's employees, Ms. Meaghan Wilson. Meaghan, the resort's current Group Manager (I believe), met me at the front lobby upon my arrival - even though I was 2 hours late getting to the resort - and had dinner reservations arranged for me, and a private escort to take me to my ZEN Oasis room and a short tour. Throughout the next two days while on site, Meaghan went out of her way to make sure that I had a chance to see EVERYTHING I wanted to see, ask all of the questions I wanted to ask - including asking what SHE could do for our upcoming and future groups to make it a more enjoyable and satisfying experience for our clients. What Meaghan doesn't know, however, is that I was watching her when we weren't together - how she interacted with guests and employees alike - quite honestly to see if this was all just a show because Club Med wanted our business, or if she was legitimately interested in me and our groups. Well, without seeming like I'm a charter member of her fan club, let me honestly say that Meaghan is a special person, and Club Med is fortunate to have her in their fold. In EVERY interaction, EVERY circumstance, with EVERY person, she intently listened, maintained eye contact, and showed in her body language that she was genuinely interested in taking care of their needs/issues. Even when I left, she showed me (on my Uber app) how to take advantage of a current special, and waited with me until my driver picked me up. She is a wonderful human being - kind, considerate, smart (and witty) - and meeting her solidified everything I was seeing and sensing about the direction this resort is taking. ||So if you are amongst those who have pushed Club Med in general, and their Punta Cana resort in particular, to the bottom of your wish list, I highly enourage you to give this place another chance. The resort's supposed to be fully completed with all of their build/rebuild by mid-December of this year, and we can't wait to be among the first to experience all the changes. Congratulations, team Club Med. Well done!

I stayed for 2 months in Tiara managed by Cristelle . It was most enjoyable vacation I had! The property is very well maintained and every day I felt care and warmth from her and her well trained friendly team. Never wanted to leave!|Also special thanks to Miguel, chief the sports, and his team who made everything possible to organize beach sports! Very much appreciate, looking forward to come back in October |Peter, the happy GM

We had a wonderful stay at Club Med Punta Cana! We traveled with two friends and their 9-year-old child, and there were fun activities for everyone. Every day, we truly felt that the staff went out of their way to make us feel welcome, relaxed, and safe. The beach and the pool were fantastic—definitely highlights of the trip. We had just a few minor issues. The pool closes at 6 p.m., and we would have loved to enjoy it until at least sunset. The furniture in the room felt a bit outdated, although the mattress was very comfortable and we slept incredibly well. We also wished the room had been cleaned a bit more thoroughly on a daily basis, but that was a minor detail in an otherwise great experience. The food and drinks were great, and I highly recommend the passionfruit mojito (mojito de chinola)—so refreshing and delicious! This was our first experience at a Club Med resort, and it definitely won’t be the last. A big shoutout to Romain, James (loved the aqua gym classes!), Banana (from the Mini Club), Youyou (the best coffee game host!), Yomaira (the lovely lady at the restaurant), and Fernando (the most dedicated lifeguard you’ll ever meet). They made our stay even more special. Hope to be back soon!