Club Med Punta Cana

I really enjoyed my stay at Club Med because it’s a high energy and environment that offers so many fun things to do! There are classes all day long, starting at eight A.M. with yoga and continued all throughout the day with several fitness classes, dance classes like Zumba, tennis, and Pickleball. If you have a family with children, this is really an amazing place to be! There were Over 600 children when I was there. It was so cute to watch them all day long at the day camps. I wish I could’ve had an experience like that as a child. There is entertainment and dancing all day and night. It was so cute to watch teenagers stay up and dance the night away. The entertainment was fabulous! I have to get a shout out to Melanie. The fitness instructor and Zumba instructor. As a fitness and yoga instructor myself. I know how much effort It takes to stay positive and engaging with your students. You truly have to enjoy being a fitness instructor to bring that kind of energy for to your students. Melanie is truly a fitness professional, who brings professionalism, enthusiasm, and great energy to her classes! Club Med has fabulous food and it’s wonderful meeting, so many people from around the world especially from France and Canada. I was told this is the largest club med. Everyone was so nice and fun to be with! It’s like you’re in a community of friends. There was also an amazing adult pool With an Olympic size swimming pool to do lap swimming. There were three amazing yoga instructors one from fit bodies and two on staff so I could take a variety of different yoga classes and three were offered every day! One class was at the pool. Miguel, the activity director was very energetic, and nice to my husband and two friends and often came up to check on us throughout our stay. E all of the staff was excellent! I had a fun time watching the Super Bowl on three huge screens.

We stayed here January 24 to 31, 2026. I was NOT impressed. We arrived on Saturday late afternoon. Our room was hot and the thermostat was broken. We called that afternoon and we were told it would be fixed. It never got fixed on Saturday, so we called again on Sunday morning. They kept promising they would fix it but I couldn't get anybody to call me back. By late Sunday afternoon with the room unpleasantly hot, I asked if they could move us to a different room. They finally did that but it took hours to get that done. I felt like the first two days of our stay were spoiled. Upon our departure we had a debriefing with the worker who was waving us goodbye and fawning over us. She asked us: "How was your stay?" I told her honestly about all of the positive things but I commented that it felt like we lost our first two days. She said: "of course, don't worry about that. We will take care of that. You will be 'taken care of'." That was a month ago and sure enough, we have not heard anything from anybody at Club Med. Fool me once, shame on you. Fool me twice, shame on me. Never again.

Another amazing experience at Club Med which always has "uber-good" customer service and did again with our concierge at Tiara (the 1st Class space) Cristel! She took such great care of us in every way as did the staff at Tiara which I 100% recommend! And then of course, I have to give a shout out to my old friend from Club Med Cancun, and best tennis coach bar none, Javier!! My family and I have been going to Club Med, Cancun specifically so that we could enjoy and learn from Javier who provides the most amazing tips for all levels including advanced tennis players (I am a USTA 4.0) but his clinics are the best I have ever attended as he is able to handle all guests that attend, and keeps it moving and fun... And he is now at Punta Cana!! We were Soo Happy to find him there when we arrived and are now planning our next years vacation to return! We also. Loved the exercise classes particularly those lead by Melanie who we also got to know when she was at Club Med Cancun. Amazing energy and she is able to make the hard work fun every time! And of course, leading it all is the Chief of the Village, Abdel whom we have had the pleasure of seeing at just about every club med we have gone to!! His energy is felt throughout the village day and particularly at night where we always enjoy the amazing shows .. so much talent and choreography.. it's all just incredible!The only disappointment we had during our vacation is that the food, while still very good, my family and I noticed a pretty big step down from what it used to be at all of the club meds we have gone to in the past including this one. Vacation was still a 10 due to all of the reasons I listed above and that is a 10 coming from the 4 of us (27 and 25 year old daughters and hubby!)

I had a fantastic experience at Club Med Punta Cana. Royce at reception was especially helpful in learning my way around the place and making me and my family feel welcomed. All of the staff were great, including the bartenders, kitchen staff, receptionists, and performers. Such a beautiful place. Thank y’all for making our experience what it was!

We had an absolutely fantastic time at Club Med, exceeding all our expectations! The range of activities available ensured there was never a dull moment, catering to every member of our family. The staff were incredibly attentive and friendly, always going the extra mile to make our stay special. The delicious food and beautiful surroundings created a truly relaxing and memorable vacation experience. We are already looking forward to our next visit! A big thanks to Florian et Banana the best G.O. they were amazing!

Four years ago we stayed at Club Med Punta Cana, and this year we returned with our family. Once again, it exceeded all our expectations. Everything was perfectly taken care of: beautiful and very clean rooms (cleaned daily), delicious and varied food in multiple restaurants, and a warm, friendly atmosphere throughout the resort. The staff truly makes the difference. We loved the perfect mix of luxury, relaxation, sun, and sports. Escaping the Belgian winter and enjoying so many activities made our stay even more special. Special thanks to Pepito, Jvan, Melanie (Fitness), Jorge (Golf), Xavier, Ramon & the tennis team, Arcadi & the circus team, and Mike for their kindness, professionalism, and positive energy. A fantastic family holiday once again — we would highly recommend Club Med Punta Cana and would love to return!

We had a very mixed experience at this resort. The standout positive was the kids club, especially for ages 4–5. It was genuinely fantastic — lots of varied activities, great energy, and our child loved it. A special shout-out to Irena and Kyky, who were warm, engaged, and clearly brilliant with the kids. This part of the experience really shines and is a huge asset to the resort. Babyclub facilities and experience not as high review but still ok. Unfortunately, service across the rest of the resort was extremely inconsistent — ranging from good to frankly terrible. Simple things like water or coffee refills often required chasing multiple times, and service requests were frequently ignored or significantly delayed. Several basic family-related requests (crib, baby bath, logistics at check-out) were not handled smoothly and required repeated follow-ups and escalation. There were also serious organisational and communication issues, particularly around transportation and coordination, which added unnecessary stress to what should have been a relaxing holiday. The most frustrating part is that the resort has so much potential — the setting is beautiful, facilities are there, and the kids offering is excellent. However, the service standard simply does not match the premium price point. For a resort in this category, guests should not need to constantly chase staff for basic service or resolution of requests. With stronger management, training, and accountability, this could be a great resort. As it stands, the experience does not justify the cost.

Love the amenities,fabulous food,great for familles, lots of things to do that are included for kids and adults, staff are friendly and seem to genuinely love the babies, tons of different types of drinks,nonalcoholic,kids drinks,and so many different types of coffee drinks, kids programs and activities for the kids to participate in.||Our rooms were definitely older and we had a pipe leak water in the middle of the night so the entire building lost toilet usage😒 very annoying, some rooms didn’t have enough toilet paper or towels for the number of people in the room. My bed was hard as a rock but if you like that then you would be good. Typically I don’t like super soft but ….The tablet to use for front desk wasn’t working, internet was spotty at times so if you needed something you had to walk to reception. Our building was on the far end of the resort…I got my steps in. lol||We could borrow their strollers which was a godsend as the kids ( ages 1-4 yr)were so exhausted from all the wonderful activities. Plus they used filtered water and we had tons of bottled water for the babies. We didn’t have to worry about bring young kids to this resort! They pretty much thought of everything!||The beach was well maintained,lots of huts and lounge chairs, everything was clean and you were not afraid to leave your things on the beach or worry about things being stollen. ||The staff were top notch and so friendly||Transport to and from the airport was quick and easy to use. They took care of everything.They did have a golf cart type of vehicle to give us rides places but they weren’t circulating very often.||Other than a few glitches here and there we all loved this resort. This is our first time with a club med and it definitely is top notch. Lots of good ||