Club Med Saint-Moritz - Swiss Alps

We had a unique experience at Clubmed of Saint Moritz.|Jo, the pool and sauna manager treated us like royalty. He puts essential oil in the sauna and it smells good everywhere, he is very professional and polite, he made us feel at home.|Jorge, the restaurant manager is a wonderful person, very attentive to details and always available. All the staff is helpful and friendly. In conclusion we had a wonderful holiday with a phenomenal people. We will definitely be back. |Thank you!

The Club Med as you will read in other reviews is in great need of a refresh and update. But if you go in knowing that it is dated and very basic you will not be too disappointed. They need hairdryers put in the rooms, they have wall mounted ones which are hopeless. The food was pretty good and a large variety, so catered for all dietary. Just know that it is like being at an RSL Buffett where you are lining up for food, people push in front of you and food is not always hot. The desserts are amazing and the bread is fantastic. The bar is beyone, we were only expecting bisic beer and wine but you could get any cocktail you wanted so my boys were very happy. ||||The staff were very nice although some not that knowledgeable about the mountain or the town so we had to ask the ski lesson team for information sometimes.||||They do provide bus transport from the hotel to the slopes in the morning and afternoon which was handy, but not always both mountains, depending on where most of the ski lessons were being taken. However very appreciated.||||The town of St. Moritz was very disappointing, there was no soul or character, it was just a lot of high end luxury shops. Not a great deal to do if you are not a skiier.||||

We attended our first Club Med at St. Moritz for a week of skiing from January 3-13, 2025. Registration was organized however there was no orientation as to how things work, lockers or events. This could be alleviated by putting a QR code on the packet with the passes and keys upon registration. Another example was there were theme evenings we had no idea about. Not sure how one would find out about this, however our agent is very thorough and there was no mention of these evenings. The room although basic was clean and the beds very comfortable. Previous reviews commented on the lack of outlets, so I bought a traveller power bar that did the trick for our charging needs. The access to the Signal tram was a 5 minute walk which was great. The town centre is a 15-20 walk which was great as well. Considering the number of people they feed we thought the meals were good. There was only one meal that was not good as the beef was so rare you could not eat it. Our biggest complaint is that dinner begins at 7pm which is way too late and the rush for the “feed trough” was terrible at 7pm, so we waited until 8pm to eat. Families with children should not be waiting until 7pm to eat. This is an easy fix. We skied on our own and had a semi private lesson. It was the best 2 hours and money spent as the tips provided greatly improved our skiing confidence. Overall our experience was good, however we would not do another Club Med. We’ll opt to a private hotel with arranged ski passes and enjoy quieter and less stressful meal times.

It was our first ski stay as a family (2 children aged 7 and 10). It was perfect for what we were looking for. The convenience of having the ski passes, rentals, ski instructors in 1 place simplified everything, especially after a long journey.||||We especially appreciated the dedication of Grenouille/frog from the mini club. She ensured our kids were feeling welcomed, entertained and I always felt they were in great hands, because she is just so professional and passionate about her job.||||I was also extremely lucky to be paired with Fabrizio from the Red Legends. He is an amazing instructor. He reads the group like no others. He knew when we wanted to go fast, when we needed a break, when we were ready for new drills to improve our technique. All that always with a smile on his face, and a lot of kindness. I also very much appreciated that he had lunch with us everyday. During these moments you could hear all the great stories he had accumulated during his decades as a ski instructor/coach.||||Yes this club mud could benefit from a renovation soon, but in the meantime, the value for money was exceptional.

Our family first trip to Club Med St Moritz in Switzerland during the Christmas week in 2024 was enjoyable and full of festive spirit. The hotel is run by an excellent team of highly experienced Club Med hospitality business personnel, who have been polite and helpful throughout our stay. The Club Manager Michelle was always on top of things whether it is finding a free table in the dining area or being a major part of an evening entertainment. I would like to compliment our skiing instructor Roberto (Level 3), who was absolutely excellent; certainly one of the best instructors I have had. A special thanks to lovely nurse Mirna from the hotel infirmary for her advice, care and kindness. I met several people who have been visiting the Club Med St Moritiz for a number of years, which is a strong evidence for the great quality of service that it provides to holiday makers. Great location, wonderful team, highly recommended.

Even though it’s a great affordable hotel with excellent service, what really stood out in my opinion were the ski lessons. I’ve never skied before, and after just 5 days of *group* lessons I successfully did a red slope, thanks to the awesome instructor I had! He was extremely patient and helpful, and despite that never stopped pushing me and the group forward and out of our comfort zone. So when you come here, don’t forget to ask for Francesco Mazzucchi, he’s the best!

As a Club Med fan for many years, I was disappointed with Roi Soleil Club Med St Moritz. I have heard that the facility is leased by Club Med over the winter season which perhaps explains the difference from their other resorts. The good: - Amazing location, like a postcard, with regular local buses into the town (3 euro) or a 30 minute lovely walk. - Lovely gym program for non skiers like myself, run by Julie who is a wonderful instructor. I did yoga, Pilates, stretching, and guided walks. - great gym facility spotlessly clean - Beautiful pool overlooking the snow, with lovely sauna and steam room facilities and aqua classes. - Rooms are basic but very functional and clean, well laid out and beautiful views over the mountains. I have a 5 star for this as I think it represents fair value for money. - the usual Club Med excellent ski program The disappointing - when we checked in there was a minimal welcome, in fact not very friendly, not providing any info on the facility or service offerings - the food was basic, not the usual fabulous quality, and less than half the choices/variety. On the slopes, the Club Med restaurants are very poor quality. - the overall party atmosphere and GO spirit was missing - for those who are used to this and appreciate the fun Club Med vibe, this resort was lacking. Despite this, it is good value for a week skiing and there are many people who we met who come every year.

Wonderful food options, comfortable rooms and great skiing. The ski instructors were very friendly and the gear was new. All the staff were lovely. It was wonderful to visit different mountain around the resort and try a variety of slopes.