Club Med Tomamu - Hokkaido

We stayed at Club Med Tomamu at the end of July and had an unforgettable time! This resort is a fantastic destination for families with kids. There are plenty of activities for both children and adults, making it easy for everyone to enjoy their time. The weather was perfect, a refreshing escape from the summer heat in the cities. The cool mountain air and beautiful scenery made it an ideal summer retreat. A special thank you to: - The cycling coach for one of the best cycling experiences of my life — truly unforgettable! - Albert from the Family Activities Team for creating amazing adventures that my daughter will talk about for a long time. - The Mini Club team — thank you for being so attentive and caring with every child. Your energy and dedication made the club a place where kids could truly enjoy themselves. Highly recommend Club Med Tomamu to any family looking for a fun, active, and memorable vacation!

I seldom post reviews on resorts but I feel that this needs one. My family and I took a vacation to Club Med Tomamu during the Summer of 2025. Club Med Tomamu is usually popular during Winter but we were very surprised that it is just as good during Summer time too. The rooms and facilities here are top notch, very clean and very accessible . The service staff here are one of the best I’ve ever seen. There are some of the staff which I would like to commend. The Banquet hall staff, Joy, Ivo, Sumesh, Mahen have been very good to us. They put up a very special birthday item for my son who is celebrating his birthday. The Excursion Tour staff, Kaya, Irene and Doris were very accommodating to our tour excursion requests. The outdoor staff Kaja who took me on a mountain biking tour of Hoshino Resort and Club Med . And finally, Rohit who helped us check in and makes a very nice Blue Pond Cocktail at the theatre bar. My stay here has been a very enjoyable and memorable one. I would highly recommend this resort for families who wish to come to a resort with everything contained all into one. I would definitely like to come back here again.

We had a wonderful stay at Club Med Tomamu!||The rooms were spacious and clean, and the entire resort had a refreshing suburban feel during the summer—perfect for a relaxing family getaway.||The staff were incredibly friendly, and the kids' activities were absolutely top-notch. Special shoutout to Rohan for the amazing cocktails and great conversations, and to Jam at the dining hall for helping our son find his toy.||Our daughter also celebrated her birthday during our stay, and the team made her feel so special with a warm and thoughtful celebration. It truly made her day unforgettable!||The Mini Club team was fantastic—our daughter has been asking to go back (and play with Lenna!) ever since we left. She attended the club activities every day and enjoyed most of her meals with them.||We also joined the outdoor walk/treasure hunt (apologies for forgetting the name of the kind young guide), which was fun, family-friendly, and ideal for younger kids.||There were fun shows and activities every night—great entertainment for both adults and kids.||Mina Mina Beach is just steps away from the resort—our kids loved it and happily spent an entire afternoon there. The gondola is also nearby. Although we missed the Unkai due to weather, it’s definitely something we’d love to try again.||Hiroshi Farm is a bit farther out, but very convenient if you drive. The resort also provides a shuttle, which we didn’t get a chance to try this time.||We can’t wait to return!

We had an amazing stay. It's the most amazing vacation with kids and we had a wonderful time. We are looking forward to booking our next trip here! Special thanks to the following GO who are friendly and helpful: - Nathan from Sports (hiking guide). - Jessie from Archery. - Jacky (man in a cowboy hat) from Mini Club. - Taka from Reception. - GO I forgot his name but he was walking around during dinner time in restaurant and helping guests make premium reservation for the front seats at Theater for evening shows on Aug 5 and Aug 6. He's very friendly. Everything is almost perfect. A few suggestions for the resort to improve: - The female washroom on the first floor is very smelly. It's clean but it smells, and lasts for a few days. - Coffee is not nearly good enough for someone who enjoys a good coffee. Can resort consider buying a expresso machine? - Please also consider adding oat milk and Almond milk to the choice of coffee.

A Special Mother-Daughter Escape in Tomamu Hokkaido I recently spent six days at Club Med in Tomamu Hokkaido with my 14-year-old daughter, and it turned out to be one of the most memorable trips we’ve ever taken together. The resort is beautifully located — surrounded by peaceful snow-covered forests and gentle slopes. From the moment we arrived, there was a relaxed, welcoming atmosphere. Everything was well-organized, which made it easy to just settle in and enjoy our time without stress. My daughter loved the ski school. The instructors were kind, patient, and really good at building confidence. As a parent, seeing her enjoy that freedom (in such a safe environment) was incredibly rewarding. The food deserves a mention too — fresh, varied, and surprisingly excellent for an all-inclusive setting. We tried everything from Japanese to international comfort foods, and dinner always felt like an event. We also enjoyed the little tea breaks with hot chocolate after skiing — small moments, but so special. What I appreciated most was how easy it was to spend quality time together. We joined a few activities, watched the evening shows, and even just enjoyed quiet chats in the lounge after a long day outdoors. No schedules, no pressure — just connection. For any parent traveling with a teenager, this place strikes a really nice balance: they can be independent, have fun, and explore — while you still get to enjoy time together in a truly beautiful setting. We left feeling refreshed and a bit closer to each other — and that, to me, is the sign of a great trip.

Clubmed Tomamu is a good choice to get away from the hustle and bustle (including digital detox) of city life during this summer. Room was spacious and we had good view from the room, and my kid was thrilled to see deers roaming and foraging just below our windows. We also managed to experience the Unkai the day before we left (2nd trip up)! Friendly and energetic staff, particularly Evan and Ivo from F&B, Wind and Rohit from the Bar, Albert and Nathan from Amazing Family/Sports, and Candy from reception. Special mention to fishing excursion guide Min, who was attentive and patient throughout the whole trip.

The beds are very comfy, making me fall asleep in 10 seconds. The activities are always very fun, especially with Jacky and Tachi in teens club. The food was also very good, and I loved the sushi, curry and on some days steak. I also loved John’s music, because of his skills in singing and electric guitar. I also went on the trip to see the bears and to see the flowers at Furano, making the stay better than it already is.

The family had a great time during our 5 day stay during the summer at Club Med Tomamu. Compared to other Club Meds that we stayed at before there seems to be less activities or they tend to get full fast (make sure you book as early as you can), but a great few days to get away from the busy lives and recalibrate. I think the best part about the Club Med experience is the crews - they work hard to make you feel like being welcomed. Wayne shared a lot of quality time with the kids and instantly became a kids favorite. John's live performances were my personal highlight as he performed songs new & old with his great voice. And the restaurant crews made sure that we'd get lots and lots and lots of good food. They'd even make you a special dish if you get lucky! We did run into a bit of an issue with commuting with the shuttle bus to and from the airport. The communication regarding commute before and during the trip can be a little spotty and if we were to visit again we'd be more proactive and checking and confirming shuttle bus times with the reception. Thank you Club Med Tomamu!

Pros: Friendly staff and delicious buffet choices. Cons: Terrible website and unreasonable transfer cancellation policy. Inconsistent housekeeping and turn down service. For an all inclusive 5-star resort, I had higher expectations. Unfortunately Club Med Tomamu did not deliver the attention to detail, guest-priority service that most major high end hotels in Japan offer. They are quite rigid with their rules. For the prices we paid, we felt like it was not worth it. If you want to stay in Tomamu area, I would probably recommend the Hoshino instead of Club Med.

As soon as we walked in, we received extreme warm welcome. The manager came to introduce himself. The next several day, he treated us like his great friends! He is also a great host/ dancer for the night club shows. Customer services was great the whole trip! Rooms were clean, views are phenomenal. Food is being served any time you need. If you go ski and miss your lunch, no worry!! Come and enjoy . There were different type of shows at night. But the one really surprised me is....... You sent your kids to daycare..... they became performers at the club shows, all dressed up cute and danced well!

Great location, Friendly and helpful staff, Tasty food, wide selection of drinks. variety of activities for adults and kids alike. evening entertainment (shows and events) and its all included in the package. truly a great experience and we will be back. thank you to Clayton, Lee, Mina, Kosuke, Carol, Shanilla, Karim, Naoke, Nami, Oman, Alisa, Adi, Day, and Kadek for a great holiday, and in case we forgot any names sorry, you are all amazing.

First Club Med visit Awesome, friendly and helpful staff Great food Productive ski lessons Enjoyable scenic lanes and chair lift Observatory deck is breathtaking Hope to be back!

This is our first visit to Club Med Tomamu but our third Club Med experience in Japan. As usual, the food variety, quality and presentation are excellent. There is something from everyone at every service - Japanese and international. The hot chocolate machine was out of order for a few days, but got repaired in time for our last full day here. Would have loved to see more of the chocolate fountain, which made only one appearance in the week that we were there. We are grateful for the daily Japanese noodle (udon/ soba / ramen) soup option for breakfast, lunch and dinner, which is an excellent go-to food before hitting the slopes. I can't rave about the rooms enough - they were enormous. We had 2 rooms - one with a king size bed arrangement and another for 3 single beds. The beds were all extremely comfortable. I love the curtain which not only works to separate a sleeping area from the living area but helps to keep the sleeping area warm at night by channeling the hot air from the vent to that side of the room. The bathrooms are thoughtfully separated with the water closet accessible from the living area and the bathtub accessible from the sleeping area. Hot water is plentiful and the double sinks are much appreciated. Love the smell of the lemon scented bath products. If there was one amenity I could add, it would be a laundry bag. Unlike Club Med in Sahoro, the pool and onsens are located separate from the main building and requires a short sprint outdoors. We would just go in our bathing suits with the kimonos and slippers provided in our rooms, so no problem! Unfortunately, only one slope was open the past 6 days we have been here as we arrived on the 2nd of the season, but hopefully, we can catch one more slope before we depart tomorrow afternoon. However, our ski instructors really helped us to work on or fundamentals. Angelina from Bosnia taught us from Club 3 to Club 5 over4 days and Etienne from France taught us on our last day in Club 5. We are really much better skiers now because of them. Another huge improvement from Sahoro were the individually heated and secured lockers. Each locker had rods for 3 pairs of ski boots as well as holders for assorted ski gear such as hats, gloves and googles and room enough for skis, poles, snowboards, helmets and jackets, keeping everything dry and toasty warm until you need them. Shout-out to our waitress Shey who not only also has a ready, beatific smile, but helped me to procure a safety pin from her own supply so that I can turn my son's retainers! Wish I had the energy to attend the daily Zumba and Yoga classes, which was a wonderful addition to the schedule. Dani from South Africa teaches he yoga classes and the banquet manager, Jasmine, from Australia also teaches Zumba! Don't miss the Japanese teppanyaki restaurant, Haku, where we ordered extra wagyu and seafood. The children had a wonderful time helping with the grilling. We are very much looking forward to another trip, preferably when there is more snow!