Club Med Valmorel Chalets - French Alps

Staff is amazing, room is too small, closet is tiny, we used the suitcase as a closet unfortunately. The mini club staff were amazing, the shows were very good, good choreography, lots of high talented dancers and actors. The swimming pool and the jaccuzi were a bit cold but the hamam was great. The dining room was a bit messy, I found it hard to enjoy all the variety. The beer once finished during lunch, the nuggets were finished and the were no more. Last time I visited club med before now was 9 years ago and I remembered it better.

Our first Club Med experience really lived up to expectations - we had an amazing week! The hotel was fab and the food was delicious - we were so impressed by the variety and quality produced. The wait staff were always welcoming and accommodating - particularly Hamde who gave our little 9 month old lots of attention and helped to entertain her!||We were impressed by the Baby Club and Petit Club - the staff were warm and friendly and I felt really confident leaving our 3 year old and 9 month old in their care. In baby club, Poppy was always welcomed with such joy and she was happy to see them all (Camille, Loane, Louna, Amarys and Amber) - with a special mention to Anaise who was so lovely to me when she knew it was the first time I was leaving her. |Lyla loved her ski school lessons in the morning and enjoyed the arts and crafts of Petit Club - Thomas and Soleen were so kind to her! ||We really enjoyed the ski resort and were impressed at how well maintained the pistes were despite no snow for a while - it was also great that we could take our 3 year old up for a ski in the mountains using the free bus to get to the bubble. ||The staff really do make the experience and you feel so welcomed by them all - we would definitely recommend to anyone this resort.

We stayed at Club Med Valmorel for the second time in a row, and once again we had a great stay. Everything was well organized, the food was very good, and the ski lessons were highly professional. One small point of feedback: the service in the dining areas could be a bit better. That said, the staff there were clearly doing their best — especially in the back dining room, where it often felt a bit understaffed. Special thanks to Isaac, who once again gave us a very warm and friendly welcome!

In the middle of my trip now. Our 4th Club Med ski experience but definitely our best. The building and the rooms and the little touches are class. The ski in and ski out is perfect. The pool area was lovely with steam room and hot tub which were easy to use and accessible. All the staff have been great and particular shout out to Hasan who has brought the service level to another level enabling more quality family time. Thank you.

We had a good family stay at Club Med Valmorel. The resort is beautiful, organized, but not suitable for a stress-free ski holiday, according to their schedule. You feel as if you're always going back and forth. The ski instructors were excellent — extremely patient, professional, and great with both adults and children, which made learning and improving a real pleasure. A big thank you to the amazing staff: Yohann, Jeremy, and Bruno at the bar; Jesus and Guilherme from Rio das Pedras; Victoria in the boutique; Jessica and Mohamed at reception; Leonel from cuisine & wine; and Anael and Nicole from ESF. However, not everyone was friendly and attentive. The common bathrooms did not smell good, not for the lack of being cleaned (maybe a pipe problem). Overall, wr felt that we overpaid for these Holidays. It is suitable for families, but we will not go back. We would rather try other ski oriented resorts.

One word: inconsistency. The Chalet experience doesn't deserve a 5* recognition.||Poor customer experience.||The service was always inconsistent. In general, the chalet was never cleaned properly.||Bedsheets were never changed once.||Breakfast: not good, late, sometimes cold and never complete. ||The Pierrade and Raclette experience at our chalet was not good. We were warned the Pierrade would smell a bit, we never thought we would have to open all windows and doors for most of the night... Our clothes smelled of grease. ||Unfortunately, we had a Ghost Host and MD was disappointing.||Hôte de chalet were always apologising, promising to deliver, but nothing changed. ||Terrible restaurantS experience. ||Daily buffet was chaotic + one had to RSVP (???) a table (really?!). ||La Laiterie: it's not gourmet, wine was bad, food cold. ||The chalet was too hot, but the technician sorted it out. ||The Intervalle staff was kind and the servers and cooks at main restaurants were very nice, trying their best. ||Not worth the value for money though...

We had a fantastic week in Valmorel. The snow quality was very good (lucky us) and we had a great time snowboarding. Our ESF instructor (Remy) was excellent.||The hotel was very good - well maintained and good facilities. The food was lovely although a bit more variety would have been nice.

Amazing family ski vacation at Club med combined with the serenity and comfort of the Chalet. The breakfast and dinner dine-in experiences are amazing. The staff was so attentive and friendly. Special thanks to Louise and George from the Chalet team for a great vacation we will always remember.

Its our first day at clubmed valmorel with our 5year old daughter, and it was the worst experience for now! We waited more than 2 hours at the airport for the hotel transfer, standing up, in front of the exit door, because they were saying the bus is coming in a sec everytime we asked, so we couldnt go to a restaurant or anywhere else. Then they called us, but we waited more than 40 mins outside, in freezing weather with our child because the bus still wasnt arrived! Even though they called us to outside. At last we arrived to the hotel, the day was gone, but again we waited more than an hour at the lobby at 5pm, because room wasnt ready.. Finally we are in our room but its been another hour since we are waiting for our luggages... They are claiming to be childfriendly, is this the service that'll help to parents.. worst start of a holiday. Disappointing :(

Great location for family vacation in the mountain : we stayed 8 days during summer time and enjoyed hiking with great guides and bicycling, participated to the village activities : aqua gym, football tournaments, etc Everything is done to make the stay perfect: cocktails around the corner during hiking, wine and coffee during hiking day, barbecues around the pool, etc Our daughter tried the petit club for the week and it was also a great experience for her! Finally the food was quiet good and the restaurant the Laiterie fantastic. This is a great place to stay in summer if you love hiking or bicycling in the mountain, with friends and family. All the staff was nice and helpful !