Club Quarters Hotel Downtown, Houston

We loved our stay here! The hotel’s location in the middle of downtown was super convenient for getting around. ||The room was clean, cozy, and even had a small kitchenette with pots, plates, and cutlery — really handy for quick meals. The bathroom was spotless and had all the essentials. The staff and housekeeping team were so friendly and helpful throughout our stay. Shoutout to our housekeeper - Yarely!!||We’ll definitely be back on our next trip to Houston!

I’m here for weekend(now) check-in at 10/10/2025 this hotel with my husband, and unfortunately, it was a very disappointing experience. The room we were given was right next to what seemed to be a staff break room — where employees were talking eating and using the microwave throughout the day and night. The smell of food constantly came through the door that connected their room to ours, making the entire room smell unpleasant. When I called the front desk, he told me the hotel was fully booked and that they couldn’t move us to another room. He said they would send someone to “remove the smell,” but HOW? That didn’t make sense since the odor was coming from the staff room next to ours, not inside our room. I completely understand that staff members need to eat, but guests also deserve a peaceful and comfortable environment. It’s impossible to relax when there’s a strong smell of food all the time. To make things worse, when we first arrived, the front desk staff didn’t even greet us. Three employees were standing around chatting while my husband and I had to figure out on our own where to check in before anyone bothered to help us. Overall, this was a very unpleasant stay and definitely not worth the money. Since I couldn’t do anything about the situation and they couldn’t move us to another room, the only thing I can do is share my experience here — so that my voice might help others make a better choice.

Motel in a 4-star shell. Rooms were dated and dusty and some of the bedding was stained but at least it was bug-free. External sound-proofing was great, we couldn't hear the guy shouting in the street once we entered the hotel. Internal sound-proofing could use some work, we could clearly hear everything going on in the room next to us. The provided coffee in our rooms came with a single serving (for a room for 2) the day we checked-in and was never refilled throughout our stay, but at least the coffee machine in the lobby was decent. The check-in kiosks were handy and easy to use, which was great because the staff we interacted with were mostly uncommunicative and unhelpful. Overall not the worst place to stay if the prices are motel low but lower your expectations accordingly.

Got this place for a great deal and Justin helped make a 4 year anniversary extra special upon request. The service here is top notch and the amenities such as superb gym, free coffee, free bottled water, and vending machines (with chargers if you forgot yours lol) make the lack of a pool worth it. In such a nice central location my only complaint was the room running naturally pretty cold during our trip. I'd stay here again and I love my soon to be wife!!

At about 50% of the price of hotels nearby, this was a solid option. Was my room a little dated and worn? Yes, but it was clean and comfortable. Lots of restaurants nearby as well as the light rail. Staff was helpful and courteous. I’d definitely stay here again.

This hotel was definitely a 10/10 from arrival to departure. I was met by Brennen at the front desk who was so warm and welcoming and made the check-in process absolutely seamless. He went above and beyond making sure my room adhered to needs not specified on my reservation. Brennen even provided me with hand written recommendations on everything from food to nightlife and each of his of them where exactly as he guaranteed. This kind of exceptional customer service in itself is what will make me frequent returning guest of this hotel. The rooms also past my white glove test leaving me with very little to disinfect which has almost never been the case at any other hotel i have booked in Houston. Would absolutely recommend. Thank you Brennen for exuding what exceptional customer service really is. He is definitely an asset to this establishment. I wish there where more like him.

I’ll make this quick. I would urge you to look into a different hotel. They were unable to provide a functioning room. I asked for my reservation to be canceled and refunded, which they assured I would be. I was not refunded. The staff was rude. The entire experience was unorganized and unwelcoming. I walked down the street to the Marriott and they were able to accommodate my family perfectly.

I actually like this hotel, but the price for valet is ridiculous and the parking garage prices are jokes. But this is actually a great hotel to stay in. Easy self check in and out process. The complimentary water is great!