Club Sevilla

If I could do 3.5 stars, I definitely would. I appreciate small businesses so I give them a lot of slack, but this business made it a bit difficult to overlook service issues. Hopefully they learn from this and don’t take it as just criticism. The room looked okay, location was farther away from the parks but you get what you pay for. But when we came to the room, the bedding on one of the beds was completely filthy. The fact that it took 3 days for that to get resolved, and when it finally did, housekeeping and front desk was mad at us for asking to get them changed out seems absurd. I won’t apologize for wanting clean sheets and blankets in a room we just checked into. Once they changed that out and spruced up the room, we felt a world of difference. I understand the need to have a security do check ins at night (she was super nice by the way), but at least teach them all that they need to know. We’re there for the parks, so we have to leave early and comeback late; it makes it really difficult to come back just to do paperwork that should have been able to be completed at check in. The pool was actually great. Heated and with a hot tub. They even had someone grilling hotdogs and giving out chips and sodas. That’s a super great touch, I highly recommend you keep doing that.

This is a budget resort but the staff are very friendly. The grounds are clean and the rooms are large and comfortable. I had a 2br/2bath and I wish they had availability for me to stay one more night. I have stayed here before and will certainly be back.

A lovely quiet place to spend a week or two, while in Kissimmee. The apartment was very well set up. The kitchen had all the amenities for cooking, pots and pans were in excellent condition. The living/dining room area was large and the couch could be made into a bed. The first floor balcony was screened in and had a door with access to the lawn and the pool. The bathroom was well appointed and had plenty of towels, both bath and pool. The bedroom was super comfortable, with lovely pillows, and another TV. Reception was welcoming and warm, there was a security guard on overnight duty, and the pool/hot tub were open 24 hours, which was superb, considering that they both were at great temperatures to enjoy even at night time. Overall, we had an amazing stay, and would definitely recommend.

This place is horrible. If you check in after 9pm you have to wait for security to come and check you in. Took a while. After checking in the TV didn't work. Called the front desk, she just said sorry about that I'll tell maintenance. Then in the morning there was no hot water. The lady at the front desk just said thanks for letting us know. I WILL NEVER STAY HERE AGAIN!!!!! What a waste!!! The best part is that it's close to Disney. That's it!

Nice rooms and staff. Location is convenient, but not really appealing or safe feeling.

Too many young children in the hot tub with no adult supervision. Grounds were not kept up. The grill behind our building was surrounded by weeds. Tree were ot trimmed. Bathroom was small. Kitchen was nice and well stocked Bed and pillows were horrible. Living room furniture was uncomfortable. We left in the middle of the week because we were so disappointed.

This "resort" is extremely dated. Stains and unkept furniture everywhere. I checked in and checked out. The pictures are deceiving. The room smelled of mold, the mirrors had chips all over, webs all over, dirty carpets and stained bedding. Pros: The staff and manager were really nice and the rooms were able to accommodate my family size. To have families attempt to stay here is unreasonable. In my opinion, find another location for your family. Do not subject them to this facility unless you have no other options.

We only stayed one night so that we can leave on a plane in Orlando the next morning but we will definitely come back here again! The customer service we had was great and the room we had was very cozy with comfortable beds. Since we didn't have time I didn't go in the pool but I did visit the pool area and it is beautiful. There were many roses in bloom while we were there surrounding the property. I did view a security guard at night time and felt the area was safe. We will definitely visit again!

Booked through RCI, arrived and left in 45 minutes. RCI was good, refunded l costs and booking points. The location is a Super 8! ... old, dirty. out-dated, just stay away. The staff are rude and refused to address our concerns, resulting in us calling RCI and getting a complete refund.

I was pleasantly surprised at how nice this resort was. The pool was heated and open 24/7, along with the hot tub. The pool is in a cute, enclosed area with palm trees. It makes you feel like you are at a tropical destination. We had a one bedroom with two queen beds. The bathroom area was spacious and updated. It even had a sink vanity with drawers. Pool towels were included. The room had the basics-mini fridge, microwave, tv, desk, etc. we were happy and would definitely return.

Very clean and well furnished. The pool and hot tub are open 24/7 which is amazing! Never saw a bug. Loved the pool area. There is a playground too. Would definitely stay here again.

We just checked in and were given a double instead of a king. The room was dirty and dated on top of being the wrong room. Went to the front desk to get it straightened out and were told that the person who checked us in "doesn't work front desk" so they couldn't help us. We left and went to a different hotel. Do yourself a favor and just skip this one.

Love, Love this Villa. Have a one bedroom apt,villa..screened in porch, full kitchen. Clean, quiet. Pool 24 hours a day. I'm coming back next month and will book a 2 bedroom with a jacuzzi in master. Hopefully our next stay is just a good. These vacation resorts can be hit and miss.

awesome resort. we are unit owners and love it here quiet ' well maintained and cared for. great location as well.

Honestly wasn't expecting much considering the low cost per night. To start off Marlene at the check in counter was absolutely phenomenal, sweetest woman you will ever speak to. The room was beautiful and spacious. More than enough items for your stay. Pool area was great, nice and quiet and at night it was even better to hang out and spend some time out there instead of sitting in your room. I read the reviews on this place of complaints and I don't have any at all. I mean you do get what you pay for in regards to location - everything is 1-2 miles away and there are no gates but other then that there is absolutely nothing to complain about. Will definitely be staying here again.

Stayed here for 4 days withRCI exchange.. staff was nice but the room is dated ..it's nice in the 80 s maybe .. the best feature is the patio and huge jacuzzi tub in the room. I love that it has a full kitchen with all the utensils , pots , pans, plates, cups, mugs .. you name it they got it .But no salt and pepper or condiments..The bathroom had these pharaoh ants crawling every-time we closed the door they would come out in packs. Never saw them anywhere else though. Our tub .. was so old and worn , we thought it was dirty but it was just stained and brown .. the old damp smell in the front bedroom was terrible .The amount of space was great and having 2 bedrooms and 2 full bathrooms was great though and pull King size bed in living room worked great .. just need to be updated asap and damp issue needs to be addressed.

I am a veteran Club Sevilla user. My family has been going to Club Sevilla for over 30 years. It is truly a place that is dear to my heart because of that reason. It is also a place that can stand some major improvements and updating. This last trip, July 2021, was similar to our previous trips in that the rooms smelled of mold. But this time the smell was very strong and unbearable. We called maintenance, which only fixed the problem temporarily. The look and feel of this place is the same as the year we started to use Club Sevilla as our time share location. It is in need of a major make over. The customer service is the good considering what they have to work with.

I reserved a 2BR condo unit through an RCI exchange at Club Sevilla and I have been very happy with the unit. Everything inside is well maintained, clean and has upgraded touches like granite counters and decorative backsplash in the shower tiles. There are good sized flat screen TVs in both bedrooms and the living room (not necessary for me but very nice for most folks). The full kitchen was in general very well equipped (the only two things I've been missing were a brownie-compatible pan and measuring cups smaller than the 4 cup size. Appliances all seem pretty new. There is even a dvd player in the living room. The unit is designed as a lockout, meaning that the secondary bedroom has a door to the outside, separate bath bath and can be locked from both sides so as to be rented out as a hotel unit / 1 BR unit. The air conditioning is in good working order, there is a separate wall unit in the lockout unit. There are 2 queen beds in the lockout, one queen bed in the master. Both have good sized closets and a safe is provided for your valuables. My bed is very comfortable, and so are the couches ( I think the sofa is also a hideabed but I haven't checked). The back patio is screened to keep bugs out and has a small table and chairs. The resort looks like a well maintained apartment complex, though there are some seedier looking motels not too far from here. The pool & spa area is very well maintained and clean, the pool is open 24 hours. While that latter point normally gives me pause, there is a security guard on premises who actively manages the pool area at night, and he WILL tell unruly teenagers to STFU or he'll close the pool (hip hip, hooray!) There are vending machines and a locked, airconditioned laundry room in each building (one washer & dryer per laundry room, but the buildings aren't that large so the likelihood of having competition is relatively slim. The fees for these machines are very reasonable (IIRC 1 dollar for wash, 75c for dry). Your unit comes with two loads of laundry soap and two loads of dishwasher detergent plus a small bottle of Dawn and a new scrubbie -- if you need more you can always buy it but it gets you started. They have a towel exchange service 9 am - 3pm M-F but we haven't been around to use it during those hours so we just hang up our towels to dry. Wi-Fi is free and it works. I used the 'pool' wifi as my unit faces the pool, and I haven't had any connectivity issues. They probably should lock it down with a password, but they don't - so make sure your firewall is up to date. I am guessing they don't want to deal with the hassle but it is probably worth it for them to do so at some point. This property is really designed for folks who plan on spending their days at the nearby theme parks - it's not a self-contained resort where you never want to leave the property - but if like me you just wanted a very nice place to hang your hat, cook your meals and chill at the end of a grueling day of park-hopping, this place is perfect. I am very happy with this property and would definitely stay here again. I honestly have no idea whether their units are available for outside rental or only through timeshare exchange, or what the weekly rental price would be - since I just paid a timeshare exchange fee that is the same for any domestic exchange. You would have to check with their management to determine rental costs.

I came here with my mom in April 2017. She won a trip for two and this is where we stayed. The pool and hot tub was amazing! Great company around. Didn't have any problems with anyone else staying and our little mini apartment which is what I'm calling it was cozy and cute. A lot more space than I was expecting.

I flew into Orlando to see my daughter on her birthday. She recently relocated there and I've never missed a birthday. I was only there for about 24 hours and stayed here for only one night but it was perfect. I had the pleasure of meeting the president of the company, Bob, upon check-in. I had a special request that I will not mention the specifics of. I don't want other guests trying to ask for something they don't need just to see if they'll do it. The agent at the front desk was unable to approve it. Since the president was right there, I figured I'd ask him to make an exception. He didn't have to. My request wasn't unreasonable but wasn't something they had to honor. Fortunately, I was delighted to hear him say they would make the exception and I was able to check in. The pool is 24 hours. The room was clean and comfortable. The bathroom was HUGE and updated. The location is very convenient. And although I didn't take part in the activities, the daily schedule was posted in the lobby and appeared very family oriented. I would definitely stay here again and would look forward to doing so during a longer visit in the future.

My husband and I were gifted with a stay here for our honeymoon and were overall satisfied. My biggest critique would be that the decor is quite dated, as are some of the fixtures in the room in terms of quality/state of repair, and a redesign would be advisable. We loved that the suite had a full kitchen and provided just enough space for the two of us for the week. The dishwasher wasn't very efficient, but we managed and appreciated that there was one in the room at all. The women who staffed the front desk were very kind and helpful, and we appreciated their assistance in getting set up with the right room.

I was pleasantly surprised with this place considering that it is located on a busy street surrounded by cheaper chain motels. This place calls itself a "resort" but is more like a decent, quiet hotel. Our 2 BR unit was actually really nice, big, well kept, and incl. up to date touches: fully equipped kitchen with granite counter tops, newer appliances, dishes, and a dining table to eat at. The screen patio was really nice and cozy however the comfort of the beds and couch left me with all day long back pain. I'd say that was the worst thing about this place, and such a thing is subjective anyway. The pool area is big, well maintained, has nice landscaping and tons of palms, and is open 24hrs. There is also a building in the area with bathrooms, vending machines, and (sometimes) actual food to buy- even though it was closed everyday I was there. Then I figured out why this place was kept so nice, and why it was so quiet: old people keep things in good condition. This resort is populated by the 70+ crowd of local timeshare owners. Not that I would have wanted to be surrounded by extremely rowdy teens and out of control 21 yr olds, but this place could possibly pass as a retirement home if you didn't know any better. Just about all of the people out by the pool were those who carried AARP cards for 20 + years. I probably saw 3 kids total there and -apart from our group- only a couple of ppl in their 20s/30s. They were probably the ones with the kids. This place is family friendly, but don't expect your kids to have many others to play with during certain tims of the year. Old people like kids though. Also, don't EVEN think about bringing any type of glass down there (even if it's a morning coffee in a ceramic mug) and expect to be drilled by the condo owners about what containers you have in your coolers. That was annoying. Not even the people who worked there and created the rules cared as much. In fact, I never saw security once keeping any sort of watch. I wouldn't be surprised if the owners watched you through their windows while you enjoyed yourself at the pool. Everyone was for the most part friendly though and the pool area in general is great for some much needed R&R after long days at the parks since it's quiet. All of this was a minor inconvenience though because I'd stay there again. I had a good, relaxing time. As I said before, it was probably the time of year we went that was the reason for the lack of a younger crowd and the dead silence.

I would give the resort three stars number one because it's not a true resort. Resorts normally offer all inclusive packages where there's all types of activities and events planned. This place of stay reminded me of a more upscale Motel 6. I must say that our unit was renovated in certain areas like the kitchen and the bathroom. However the decor reminds you of something from the 70s. There were no young people to be found. The grounds are well kept and clean. I will say that it is very quiet. If you stay make sure you try to grab a room with a pool view. We rented a room through RCA travel group. Overall our stay wasn't bad. The resort is exactly what you see online pictured. Do not come with any higher expectations.

Manager and their staff need to get their act together. Paid for 3 nights and after the first night the said I didn't have a reservation and charged me again!! Front desk staff was rude and gave every excuse in the book. It comes down to they screwed up and don't want to admit it! Don't stay here if you don't enjoy being double charged then can't get in your room you paid for after a vacation Unbelievable

We had a great 7 night stay here. We had a one bedroom one bath villa that included a full kitchen. The villa was very spacious it contained a queen bed in the bedroom, a Captain bed (Twin) in the hallway and a pullout sofa bed in the living area. It was more than enough space for my family! The unit was very clean and well kept for the price. I would recommend the property and stay here again if I am in Orlando.

We enjoyed our stay here. The staff was friendly and helpful. The pool and hot tub were beautiful and well maintained. The rooms were clean and had everything we needed. I'm so surprised people would be marking them down for the decor. I'm more impressed by the cleanliness. There was not one stray hair in the sink or tub and I really looked for any because that grosses me out!

We had a great night here. Staff was helpful. Checkout time is at ten, but we were able to extend to to 11 without issue. Exercise room was good. Machines make noise but that was fine. For the price, this was an excellent stay.

Bottom line...we'd stay here again. Stayed the week before Christmas for a family vacation to Universal Studios. Pro: Staff was very courteous and responsive. Grounds were well maintained and clean. Amusement parks are close by (Universal was a 25 min drive). Pool was comfortably warm and very large. Pool and jacuzzi are open 24/7. Area was off the main road, so it is a quiet environment. Free WiFi. Con: Limited coin operated laundry.

Don't expect to get any sleep if you've got a room near the pool...which is all the rooms. They don't have a time limit on the pool which means screaming kids and teenagers will keep you up all night. Currently laying here at 2am unable to sleep. Edit - Called the front desk and the security woman who was on shift was quick to go out and talk to the people at the pool. So far they've been quiet. However, this doesn't make up for the headache we dealt with with another member of this hotel's overnight security (security watches the front desk and handles any late check-ins) and the general manager when we checked in. Once we get this mess sorted out, I'll review Sevilla again. So far, extremely unhappy with this hotel.

Had a blass here. Could not ask for a better weekend. 24 pool great staff great room full kitchen the girls at the front desk very friendly and helpful

For the price it was great! Cheap and so clean and so many amenities to choose from. Pleasantly surprised

I had a good experience while staying at Club Sevilla. Staff was kind and the room was clean. It was also very cheap ($53 including tax, a room for two people). If I come by the area again on a trip I would consider staying again.

A n interesting place that claims a no smoking policy yet provided ashtrays on all balconies. The smell of the neighbors downstairs permeated into my unit every time they smoked outside. Sheets were cheap, no shampoo, no conditioner in the bathroom, an old sagging bed. Oh, and people hanging around looking they might be selling something. This place needs a major overhaul badly. Will not be staying here again

Dirty dirty dirty!! Very disappointed in our Orlando vacation because of where we stayed! We got a hotel unit through RCI because condos were all taken. It looks and smells like a old motel 6. Never again!!!!!!!

This is our 2nd time here and place is always clean. People are very nice and helpful. Grounds kept clean, pool area clean and open all night so if you want to go into jacuzzi at midnight by all means do so. Kitchen supplied with everything you need for cooking large or small meals. Quiet surroundings and close to just about any shopping and Disney area.

This is a 3 star property. I know they call it a resort but without a restaurant, bar, housekeeping, no real activities or entertainment and only one small pool, I don't think it's fair to use the word resort. However, this is a nice place to stay especially if you plan to spend the bulk of your time visiting the theme parks. We initially rented a 1 bedroom condo after being told that no 2 bedrooms were available the week we planned to visit. Upon entry into the unit, there was a very small hotel like room off the kitchen and the adjourning door was wide open. It had a small bathroom, small closet off the bathroom, a TV, 2 double beds, and almost no room to move around. The rest of the condo had a full kitchen (with utensils, pots, pans, plates), a dining area with a large table big enough for 6 chairs, a small living room with a pull out couch and a loveseat and TV, a small screened porch off the living room, a large bedroom with a king bed and a jetted jacuzzi tub, and a small bathroom. We called the front desk hoping they had moved us to a 2 bedroom but found out that hotel room is a separate unit and someone could possibly be staying in it (basically only a door between our kitchen and their hotel room) all week. I was not down for thinking about my child (or us for that matter) listening to what may be happening in that room - particularly after seeing some potential/ alleged "ladies of the night" sauntering through the parking lot- so I asked to rent it for the week. The manager told me it was not available the first night but we could get it for the following 6 nights for $271 so I slapped over my credit card and said, "Hell, yes!" 2 small disappointments with this: (1) although we called and asked the office to unlock the adjourning room doors while we were at Disney, they didn't so we came home at midnight to an inaccessible extra room. However, my husband tracked down security and the guard was great and helped us into our room immediately and (2) no one slept in that side room on night one so we could've easily had it all 7 nights. Besides a grimy film on the tile floor (bring slippers), some tears in the leather couch, and the world's loudest bathroom fan, the room was in great condition, was very clean, and we felt safe. At night we saw security regularly patrolling the property and had both a direct line and cell number for security. The property was relatively quiet and full of families or older couples. Locally, we had access to tons of restaurants, grocery stores, etc. Take a left out of the property and you're good to go! Go right and you'll be taking a trip to a shady and seedy part of Kissimmee. (Moral of this story: don't go right). Disney parks were about 20 min away and Universal about 30 min. You definitely need a car if you plan to stay here and visit the parks. The pool is ok. It's small - looks way bigger online and it needs to be cleaned more often during the day as there were a lot of dead bugs and particles from noodles and boogie boards throughout the water. Shallow end starts at 4' so small kids need floatation devices. Pool and jacuzzi open 24 hours which is nice for an after park dip in the pool. I slept on the pull out one night and while it looked like it had the potential to be used as a torture device, it was not bad! With that being said, one night is not a week. Spring for the extra bedroom for your kids and make your life easier and everyone more comfortable. Overall, I'd stay here again for the same kind of vacation. If you're looking to spend a lot of time at the resort, you'd be better off looking for an upgrade elsewhere with better and more amenities. And if you book this place for just a "hotel" room, know you may be sleeping in a shoebox attached to someone's kitchen and you'll probably hear the inner workings of the family next door. (i.e. "Mooooommmm, I'm hungryyyyy.")

Short review: this place is horrible, dirty, and rude. Long review: Stayed here for 4 days. Only reason was because the photos online looked A LOT better and cleaner than the actual rooms. Looks nothing like the picture. Rooms are filthy, a lot of the staff are rude, and room service is horrible. Sheets have been dirty for 3 days. We waited to see if they'd change them without us saying anything, but they didnt. When we first arrived, garbage hadn't even been changed, even though the room has been empty for a while, made obvious by all the dust. Light bulb was also out, so only one side of the room was lit. Mold in the bathroom. Overall, this place is horrible. Wouldn't recommend it unless it was someone's last option. Update: Manager came in, yelling, being rude, and saying stuff like "This isn't how decent humans live, you guys are dirty." Keep in mind there were only 1 pair of shoes on the floor. Everything else was in a bag, drawer, or on the bed because the floors haven't been swept for days, nor the sheets changed. So the manager comes in, talking to my family members telling them their animals, so I tell him the hotel isn't clean and he looks straight at me and tells me to shut up. Basically, so very rude, dirty, trust this review, this place is bad. I would rate it 0 stars if I could.

At first I was a little disappointed with this property, expecting a resort setting. There are not a lot of on site activities but the staff there more than makes up for it. They made our stay fantastic. My only recommendation is if you are staying for more than 1-2 days do not stay in a hotel unit, they are small.

The management is up dating the units. Our unit had new carpets new bedding was installed while we were there. Kitchen was well equipped appliance are new. On site 24 hour security was present. Nice pool area and kid friendly and staff was very friendly. This resort is moving in the right direction. It is a three star now but on the way to 4 star. I wish them success

Great place with great friendly and helpful staff .. stayed in October 2014 and truly enjoyed the rooms plenty of room and well maintained .