Club Wyndham Bonnet Creek

I've been to Orlando a few times.||The first time, we stayed at a MARRIOTT off property. It was lovely.||The last time, we stayed on property. It was pretty great.||This was our first stay at a Wyndham Resort -and I gad my doubts, but I am entirely won over!||We stayed in Tower 6.||The 2 bedroom / 2 bath "apartment" / suite was fantastic.||The kitchen was small but full sized, the dining area was spacious, the living space was pleasant, and our balcony was lovely. Peeks of fireworks at night!||There was a master suite with a King size bed, soaking tub, full bathroon, very nice.||The other bedroom had two full size beds , a flat screen, and its own bathroom, adjacent to the bedroom door.||Also? Washer dryer right next to the bathroom. Luxury. ||The mattresses? Are divine.||I have been pricing them since I returned home; alas, they are spendy, but migod: I'm disabled. Lots of pain, most days, from foot to ankle to knee to hip to spine to shoulder to neck. Getting comfortable for any period of time, especially at night, after long, high energy days, seemed improbable and I was concerned.||Little did I realize, the bed would furnish me with incomparable support & relief, to a degree I haven't known in actual decades.||The pillows are fairly miraculous too- I've gone through dozens of pillows, and most of them aren't half as good as they profess to be... but these pillows were practically magic. Perfect heft, density, softness, firmness- total Golidlocks levels of "just rightness".||So kudos to whoever does the procurement of beds and bedding - |that bed was a dream.||We all really enjoyed our time here, with the amenities, the staff could not have been kinder, and the one time we called for more towels, they were with us in a flash, I was genuinely stunned at the speed.||A couple of us fell ill while there, and had soup, kleenex, meds, popsicles, delivered by doordash; I had some concerns, but it all went beautifully.||VERY quiet! Never heard or saw another guest in the hall- met a few lovely people in / at the elevators, but otherwise, it was super peaceful.||We enjoyed the security of the resort and the room key being wearable- worked really well. Everyone felt quite safe.||The soaps in the loo are Brown Sugar & Fig by Roots- gorgeous stuff, really liked it a lot.||The one glitch was when my ecv, which the staff kindly charged overnight for me, lost its key between the time we handed it over to the concierge, and the next morning, when we appeared, ready to go.||The ECV rental place brought a key, for which we were charged; the resort sent up some restaurant vouchers by way of apology.||It is a stone's throw from the Disney parks, and a very short ride from Universal Parks, too.||I'm not sure I could think of a reason to stay anywhere else while traipsing around the wilds of Orlando; this one hits it out of the park across the board, and I was sorrier to leave than usual.||Brava.

Our stay at Club Wyndham Bonnet Creek was excellent from start to finish. The rooms were spacious, clean, and very well maintained, with plenty of room to relax and feel comfortable. Everything felt thoughtfully laid out and family-friendly while still being peaceful. The service was outstanding—staff were friendly, welcoming, and always helpful whenever we had questions or needed assistance. You could really tell they cared about guest experience. The location is perfect, especially if you’re visiting the Disney area. It’s close to everything but still tucked away enough to feel like a resort escape. The grounds, pools, and overall atmosphere made it feel like a true getaway rather than just a place to sleep. I would absolutely stay here again and highly recommend it to anyone looking for comfort, great service, and a convenient location. 🌴✨

I 100% enjoyed my stay at Wyndham Bonnet Creek. Of all the Wyndham resorts I've visited this one is the nicest by far. It's absolutely beautiful. Several towers, several pools, 2 lazy rivers and the landscaping is amazing. The resort offers plenty to do when you're not visiting the nearby amusement parks. On the negative side, check-in was a total disaster. I won't give the name of the young man who assisted me, but he either didn't know what he was doing or just didn't care. His explanation of the amenities was rushed and unclear. His overall demeanor was one of impatience and distraction. He couldn't answer any of my questions. He went to the "back" several times for clarification but still could not explain anything to my satisfaction. There were several counters besides the main check-in desk staffed by employees who didn't seem to be doing a whole lot except posing and wearing the Wyndham attire. I did receive professional assistance from a staff person named Maroun. I mention his name as he was the only person I encountered on that first day who was attentive and courteous. He was very helpful and gladly answered my questions. The other drawback was Wyndham no longer provides transportation to the amusement parks and I did not find them helpful in offering alternatives. Again, Maroun to the rescue. Uber is available for $4-$5. For those with mobility issues such as scooters or wheelchairs there is a company called Mears. Cost is $9-$12 per ride. All in all I enjoyed my stay at Bonnet creek. I must add I never had such a long list of chores I needed to complete prior to checking out. It's been a week since I've been home and I'm still waiting for the release of the $250 credit hold they placed on my card.

Absolutely one of our favorite hotel resorts in FL! The property is beautifully maintained with so much to experience--5 swimming pools, 8 hot tubs, 2 lazy rivers, mini golf, & more. We were on the 12th floor with our balcony overlooking the picturesque lake with twin fountains. The perfect setting to refresh, restore, & renew one's soul. The leadership team is exceptional--from Ken & Nanishka to John to Palmer. Thank you all! We'll be baaaack!

Important Information for Scooter Renters My rental scooter went missing while it was charging at the Bonnet Creek Village Center, which resulted in a $1,500 fee from the rental company. I’m sharing my experience so future renters can be more aware of potential risks. Charging Location I was told I could charge my scooter near the Village Center entrance. Because many other scooters were parked in the same area and bell-hop greeters were nearby, I felt a sense of security that ultimately turned out to be wrong. Security At the time I reported the incident, the security team informed me that only the scooter entrance area was monitored by cameras. Based on what I was told, the scooter parking area and the exit area were not under camera coverage. Scooters are Vulnerable toTheft I was also unaware of how easily these scooters can be moved or taken: The keys appear to operate more than one scooter model. When I reported the issue, an employee showed that my key could start a different scooter. I later learned that the scooter can be rolled away without a key by disengaging a brake lever. Knowing these details in advance would have helped me take additional precautions. Overall Impression I did not fully understand how vulnerable the scooter was to being taken, and in hindsight, I wish I had been more clearly advised to charge the scooter inside my room rather than near the Village Center entrance.

The physical resort itself was nice. Rooms were clean, spacious, and comfortable. The pools, restaurants, and other amenities were good. My issue stands with Club Wyndham. Upon arrival, I was informed at check-in that as an owner I was "obligated" to attend a 45 min meeting with a representative to go over some changes and updates with the website and app. I was very clear that I was on vacation with my family and did not want to do any meetings, sales pitches, or anything of the sort. I felt comfortable with learning my way around any new website at my own convenience. I was again assured that I was not getting a sales pitch, and it was a 45 min info update the my husband and I needed to attend. I said we both were not available as we have 6 kids and I was not dragging everyone to another hours long "informational pitch" like we went to in Myrtle Beach when 90 min turned into 3 hours. It was then that the red flags started flying. Enrique then seemed to understand, and said he'd update for me to attend alone and then told me that I need to tell them that I was there for a girl's trip and my husband was home with the kids! An employee was telling me I needed to lie to get out of my "obligation". Any company who supports dishonesty within itself you know is not being honest with their customers!! After an unnecessarily long check-in process I was scheduled for a "45 min new information update" for 8am Sat morning. Already annoyed with the disregard for my vacation time by Club Wyndham, I joined my family to start our vacation. Sat morning I received 2 calls to remind me of my 8am appt. The ringing phone woke up the baby, not cool. I was to the check-in before 8am and ready for my appt. I wasn't greeted by my representative until 8:06. When I commented about the late start he said "oh, it's a few minutes, it's not that big of a deal." I corrected him that it was a big deal because this was my vacation time and that I didn't want to be there in the 1st place. If they are going to call the room phone to make sure I'm on time I certainly expect them to be on time. After a brief video I was taken to a desk by the same representative who then asked what I needed him to do for my account. I had no idea what he was talking about, I was told they were going to tell me about updates an inform me of changes. I told him I didn't want him to do anything and that I was only there because of my "obligation". He asked my hold on, he took my ID and went to "pull up information". A lady returned with papers and started telling me about me needing to buy more points and so the sales BS began. During the 3 hr long discussion I ended up talking to 4 different people. I somehow ended up with another credit card which I did not want or agree on. It was made apparent that the folks at the resort we stayed at in Myrtle Beach were not totally honest with how things work and were very deceiving. By the end of my "45 min" meeting at 11am, I was furious with this entire organization, and have major MAJOR buyers regret. When I asked how I get out completely instead of getting more points I was told they aren't in the business of buying points, but one of the 2 options presented to me was that they would buy our current points. During my time there I gave the whole "girls trip" bologna I was told to say. But, by then end of the meeting I had shared that I was indeed there with my family, that my husband was there but was back in the room with the kids. The 4th and final person I talked to told me they knew I was told to lie!! When I was finally released from my "obligation", 3 hours later, I had to check out, when the girl asked what I was promised, I said "nothing". She gave me a ticket coupon flyer for local attractions, the same one I had received at check-in. Needless to say the 1st morning of my vacation was not how I wanted to spend it. We also were not the only ones who were misled that there would be transportation to the Disney parks since the resort is on Disney property. I heard several others asking too, another lie.

Fantastic location. Rooms were clean and spacious. Service was outstanding. Never waited longer than 8 minutes for a request, and we were in Tower 3, sixth floor. The kids loved everything. I think we could have skipped Disney and just enjoyed the resort!

Beautiful clean resort. The friendly staff was wonderful. The one bedroom is a very spacious condo. All have private balconies. We came on a timeshare offer, and unlike some reviews, it was excellent. Garrett Hoffer was extremely professional and courteous. Respectful, no pressure. Couldn't be happier with our lovely 3 night stay. Thank you CLUB WYNDHAM!

We stayed here for 10 nights, a family of four adults and 2 children, in a two bedroom suite. Overall it was great. Our flight from across the country kept us up and moving for 12 hours, with a significant layover. Upon arrival the check in was simple, but they send you over to another counter under the pretense of getting more information about this huge resort. It was a setup to hear more sales pitching about upgrading your membership. This really was the most negative aspect of this Wyndham Resort, as they kept your jet lagged / tired ass from getting into your room. After 15 minutes of this BS, while trying to remain pleasant being on vacation, it was time to cut it off. Have some respect for people under similar traveling episodes. It did not stop there, as they rang our suite internal phone constantly throughout our stay; as well as our personal cell phone, letting both phones go straight to voicemail. The suite was very nice and well maintained, with no issues with the functionality of anything within the suites. The washer/dryer was loud, but oh well it worked. We had a nice view, from the second floor (which is great if you have young children as far as I am concerned), overlooking one of the lazy rivers. The grounds are very well maintained. This place has so much on site for kids, both young and old. Many pools, a playground, miniature golf course, feeding fish and turtles (and the occasional aggressive duck carpetbagging). The ice cream shop here (Scoops) was delicious and staff friendly. They offered several programs, again for the young and old, and I took my 5 year old granddaughter to a shirt tie die session (Emily was great getting her out of her shy shell!). They also have designated smoking areas, so if you like to smoke cigars, cigarettes or vape they have those areas for you. However, that did not stop some people (a minority of the guests) from smoking outside of those designated areas or from their balconies. Lastly I will add that the added "service / gratuity" charge nearly everywhere you went to purchase drinks or food was annoying (WTF). But, as noted this was an overall 5 star experience over those 10 nights.

A clear positive for this property was the location. My friend and I stayed here for our recent trip to Walt Disney World for the marathon race weekend. We stayed in a 2 bedroom deluxe unit and it was more than adequate for the 2 of us. We found everything to be clean and in good working condition. The water pressure for the shower was good. We were told that our unit had a view of the lake, but we found that that view to be completely obstructed by a palm tree. They have a nice path around the lake if you want to get in any additional steps. Ever since becoming a WorldMark owner, I had been constantly told that this property was their flagship location. To be honest, this property wasn't any better than the ones that I've been. It was a slight upgrade to the Kingstown Reef property. I prefer properties such as WorldMark Canmore-Banff or Phoenix - South Mountain Preserve. However, they sure are consistent. The layout and decor was practically the cookie cutter for a typical Wyndham property. With that said, one major negative will be the invitation for an "owner update" aka a sales pitch. They can sugar coat it by calling it something else or telling you that they're primarily an educational location, but end of the day, they'll pressure you to buy more points or credits. For this visit, they completely wasted my time. That update could've been an email. To top things off, my incentive for my time was a lousy property inventory catalog. Sure I was a bit tired during check-in, but next time, you'll need to dangle a bigger carrot for me to agree to another update.

Just sad to see the decline of this once epic vacation icon. Have been here as owners from its opening and we couldn't be more disappointed in amenities worn down and service is non existent. Never received a call or text for check in and didn't get room until after 6pm in tower 2- stinks like farm animals. Room was stained and felt dirty from aged furniture. Facing parking lot and no view, so much for any priority any longer. We booked 7 days at 2 Wyndham locations and opted to only use this one for 2 days, the smell and noise made it worth the drive back to the other property. We would rather squeeze all the family into other property than deal with the decline of again a once epic location. Maybe time to take Hilton brand up on their vacation club option.. just sharing so others that may view this owning Wyndham status look into alternate option if it fits your vacation needs. We have stayed at Reunion last several years and love it! Free waterpark and excellent golf for a fair price.

Our 4 night experience at Bonnet Creek was overall pleasant, but the resort itself could definitely use some upgrades. For reference, we did stay in one of the older towers. Our room was pretty outdated but had all the things you needed (washer dryer, kitchen full of supplies, dishwasher, etc.). The resort was pretty busy the weekend we stayed and we had a lot of loud neighbors that partied and played loud music through the night and there was a strong weed smell throughout the tower. The resort wasn't the cleanest, the pool areas were populated and had lots of liter. You can obviously expect to pay a good amount of drinks and food at the resort. Our poolside drinks were $20+ each and we waited in line for 40minutes, but they have weekly specials (except on Saturdays). There is 5 pools to choice from but unless you get there early (before 11am), you most likely won't get more than 1 or 2 chairs for your family. The pools are fun, with the slides and lazy river, and there's free water refill stations around the resort (but it will be lukewarm water). There's lots to entertain kids with, from mini golf to slides to crafts (you do have to pay for). This definitely is not the resort if you are looking for peace and quiet. The pools get packed throughout the day and you will be kicked and splashed most of the time. The resort was just a little hectic and outdated, but the location is close to all Disney things (15-20+ minutes depending on traffic). We had a pretty decent stay for the most part.

This is my second time coming to this resort ! Iam a club Wyndham owner for over 20 years s! The costumer service here it was excellent!I I have learned how to avoid the sale representatives! Which in the last two vacation stress free! I haven't been bother and enjoy my vacation without any pressure! The room was super clean and nice the pool are is beautiful! All over this resort the people were very friendly and helpful!

We love Bonnet Creek! Closest resort to Disney that is not Disney. Two minutes from Disney Springs, great restaurants and shopping. You could spend the whole time at the resort.!It's huge with so many things to do.

Very clean suite close to all the big attractions. The beds were comphy and free of pests (minus the husband). There are 5 large pool areas with games and a DJ. Food is very expensive (even by Orlando standards) and quite underwhelming given so many choices within 5 miles. The suite has a full kitchen with all needed pots, pans, and dishes. Beware, this is also a time syare where they will lure you with gift certificates, but after you receive them, you find they can't be redeemed locally. Skip the sales pitch because it just eats your time. I will stay here again.

Four of us rented a 2-bedroom unit via Airbnb and really enjoyed our 5-day stay! The unit was spacious and clean. We loved having a full kitchen. Having 2 bedrooms and 2 bathrooms was perfect. The grounds are very nice and well-kept. The amenities are amazing! We enjoyed the multiple pools and lazy rivers. (Tip: right now they are running low on floating tubes so you might want to bring your own. They allow those.) We played free mini golf one day and bag toss on another. We hit the ice cream place, Scoops, a couple of times. Yum! And we ate at Los Escudos once for breakfast and once for afternoon snacks. Everything was good and prices were decent for a resort. The resort is close to Disney parks and Disney Springs, which is really helpful. We didn't use their shuttle service. We drove our own car to the parks and took an Uber to Disney Springs. (The resort shuttle does not go to Springs.) One of the best things was the staff! Everyone we encountered was so nice and so helpful! Special shout outs to Shirley at the front desk, Kane at rhe pool bar and Samuel at Los Escudos. Be aware that this is a timeshare resort and they will try to get you to go to a presentation. We were able to say "no, not interested in attending" a couple of times and they left it alone but I know other reviewers have said they keep pestering you.

Time share scammers they are pushy and use tactics to scam money out of you pretending you won something

Looks like a five star hotel on the outside. Bed and pillows were beyond uncomfortable, every move I made, the headboard banged against the wall. The air conditioning didn't even work half the time. We literally had to use our warm breath to get the AC to even kick on and keep all doors open to get any circulation, if that. The entire hallway on the 6th floor was freezing cold but our room was a drastic hot humid climate change every time we opened the door. Very disappointing especially after coming back from Disney and Universal every day. Bathroom shower head hit me in the chest and my head almost touched the ceiling every time I showered, barely any water pressure. Couldn't sleep on the first night because I kept hearing this constant struggling machine noise directly above me. Two days later when we did laundry, I realised exactly what it was I heard above me. Woke up to a lady yelling in a mic with a speaker facing our hotel window leading a freaking game of bingo first thing one morning. Currently writing this post at 2 am because I can't sleep, I'm sick of not sleeping, I can't get comfortable, I'm exhausted, it's hot, and can not wait to get out of here.

Great place located within 10 minutes of all the parks. The grounds are beautiful and it has a good family atmosphere. The 5 or 6 pools around the place are all great for kids, family or friends to enjoy. The lazy rivers (2 of them) are a lot of fun and they're warm which is great. Even for those who need it a bit warmer, there's a jacuzzi at every building. They have a playground, kiddie pool areas, an activities room and playground. We found it especially nice going to the parks early in the morning, cooling off in the pool during the hot parts of the day and then going back in the evening. They also have a ping pong area, pool, and small arcade. (it has Terminator Salvation)

We booked a reservation through Wyndham rewards 3 months ago. It actually booked through their extra holiday site. It was just canceled today with no explanation. Tried to tell me I booked through a third party website. We are even recently bought into a Wyndham timeshare at bonnet creek. I guess this is how new owners are treated. Offer the cheaper weekends for cash but then take them away when they over book. If I wouldn't have browsed through my junk mail I wouldn't have even known it was canceled. They basically told me we are out of luck. The phone number you gave me doesn't work.

Pros: - Location - Room clean, dated but clean - Ac in room loud but functional - liked having the deck - bathroom setup for master bedroom great, but dated - Close to parks - staff was friendly for the most part Cons: - do not buy drinks at the bar, $31 for 2 titos and club sodas is just silly. - sales people aggressive and call every day if you don't do the tour (including your cell) - the hallways are colder then the arctic in January - place really starting to feel dated Overall would consider going back but be up front about not being interested in the sales pitched

It was our first time traveling since the pandemic started and also our first time using the timeshare as it was purchased by my late husband. The resort is probably one of the awesome resorts I've ever stayed at. The property itself resides at Disney's property so it's very convenient to get transportations to any of the Disney's parks. There were 6 towers and we stayed at Tower 3 during our visit to Florida. I believe there were 7 pools, 2 lazy rivers and 2 water slides (regular slide and the pirate ship). Tower 3 is near the regular water slide pool and as a result, there were a lot of kids. My daughter had an awesome time at the water slide. We also got to try the lazy river near Tower 4. I recommend getting to the lazy river by 10 am as the free floats tend to get snatched up quickly. It was very relaxing just to lounge on a float and enjoy the lazy river. My daughter and I would go to the lazy river for an hour to an hour and a half then pool hop to the other pools. For my trip, I opted not to rent a car so I was using Lyft to get around. There were shuttle services offered by the resort but I decided to go with Lyft as I can have more flexibility on when I want to be at the park. I am very impressed with the Lyft services there. For my return flight, I had to be at the international airport (MCO) by 4:15am. I was able to schedule a pick-up and my ride came and waited for me by 3:45 am. I highly encourage you to schedule your Lyft especially if you have an earlier flight to catch. Make sure you plan ahead and at least 2 hours prior to the scheduled flight. Also, if you are heading to Epcot or Disney's Hollywood Studio, I suggest using the Disney's Skyliner to get into those parks. It's free and you can get on from the Skyliner terminal near Disney's Jamaican Village. As for groceries, I used Amazon Fresh for grocery delivery. There was no fee but the resort required that I was present to receive my grocery as they do not "touch" the grocery. I would meet the Amazon delivery person outside of the tower. It was very convenient to use the luggage cart to transport my groceries back to my suite. We ate lunch at the Disney parks but at night for dinner, I opted to use UberEats and tried out a few local restaurants. There was a 50% off promotion so I would order extra food and there will be leftovers for the next night. Even though the housekeeping was an additional charge due to the pandemic, since I had a suite, it felt like I was living in our own apartment. I like their text communication for anything, questions, refills on supplies, etc. The communication was prompt and quick. There's also a wristband that was provided to access the pool, room, etc. The wristband was very convenient. Like everyone, since I am an owner, I was told to attend an owner update presentation for about 60 mins. I messed up my schedule so I came a day earlier than my scheduled appointment. They had a representative to take me in. Although they said it's an owner update, it's really another sales pitch. I understand that everyone is just doing their job and I politely expressed my decisions and the sales pitch didn't take more than 60 minutes as promised. I was able to get back and continue to enjoy my vacation. As far as the resort goes, it's a beautiful resort. I do wish there was a tower lookout to be able to see the fireworks from Epcot. But, I like the fact that the amenities provided by the resorts were planned with "family" in mind. There was a playground, mini golf, swings, koi pond, arcade, etc. Not to mention, there were activities planned for kids. While Disney World might be our main reason for the trip, we were able to set a couple days to enjoy the amenities and explore the property. As I've said, this resort really had "family" in mind.

Such a beautiful resort. Before checking in we were alerted that they were short staffed but check in still went as quickly as possible and we were in our room before the standard check in time of 4pm. The grounds are clean and beautiful. Plenty of outdoor seating and relaxing areas. So many pools, two arcades, mini golf, grilling area, activities such as pottery painting & a gym. Conveniently close enough to the Disney parks as well as Universal. The room provides everything you need and each unit has its own washer and dryer which is so convenient. I cant think of a single complaint. All staff i encountered were helpful and professional. Looking forward to returning.

I could be a little biased since I am an owner but I have nothing but positive things to say about this property and Wyndham in general. Every time I have come to this property, I have had nothing but great experiences. The staff is always accommodating and very forthcoming with information. Rooms are always clean as well as the dishes; although I rewash them anyway. This time around, I ate on property majority of the time and was pleasantly surprised with Escudos (or something like that). The breakfast was delicious. It was a little on the pricey side but factor in what I would've used in gas, it just about evens out. Since it was a short weekend trip, I didn't buy groceries like I typically would to cook. Amongst all of the properties in Orlando, Bonnet Creek is my absolute favorite. If ever I tried to book and it wasn't available, I simply change my dates. That just how much I love it. It truly is a home away from away and my guest were pretty impressed with the property themselves.

We stayed here for a conference in town from May 24th through the 28th. The conference was at this hotel. It is within the Disney property. It's a decent size 2 bedroom. The kitchen is also a nice working space. There's enough room for a six top table and the hutch behind. The master bedroom is with a king size bed. The second bedroom has two queen size beds. Has two bathrooms as well and a nice living area, although smaller than some. The balcony overlooks the parking lot, which isn't great, but beyond the parking lot is a really nice well manicured golf course on site. The two full beds in the second bedroom are quite high up. The top of the bed is just up to my waist. I have to get a jumping start to get onto the bed. There was some odd knocking or pounding sound every half a minute over the sink area and bathroom. I could hear it from after 9pm to well past 10:30pm before bailing and sleeping in the spare bedroom. I couldn't even drown it out with my Bose sleeps buds at the normal decibels. Argh. We called the front desk before 8am, maintenance arrived before 9am. Couldn't pin point the cause for the noise. Maintenance entered the room while I was in the restroom. They waited by the front door and called out they were inside before noon. The front desk called to let us know that they are looking into changing our room around. I can hear more noises above us by 12:25pm. I called the front desk again, since she hadn't called me back by 1:22pm. Be sure to get back to your tower before 10pm if you are by a kid's pool as they close the doors to y the back of the tower by 10pm, if you are late, you will have to walk around to the front of the building. Maintenance, front desk and guest services were good about following up with us to make sure our noise issue was resolved or that we would be moved to a different room. Lots of follow-up. The comforter is heavier in the master bedroom than on the two full beds in the second bedroom. Two of the benches by the conference room with the high backs stink like urine. Thought it was a fluke but the second one smells the same as well. I had a rude guest service call to tell us we had a room charge and the card on file declined the purchase. I asked what the room charge was for and the curt staff member told me she couldn't tell me, that it simply shows we have a balance. I asked who could tell me what the charge was for. She told me to go to the front desk and they can tell me more and to leave a card with them. My husband went down later the same day and the front desk staff member said there was no charge at all on our room. This very tactless woman called me and yelled at me about a room charge that didn't even exist. The bedroom drapes does make it nice and dark for sleeping. They are really good about disinfecting around here, they even disinfectant the grills each morning. The service this entire week has been really good, minus the one rather rude guest service staff that called about a declined card and balance for the wrong room.

We stayed here and we really enjoyed it. Sour baloney from our 2 bedroom suite was right outside the lazy River. My grandson had a ball! Front desk workers were awesome, and gave us recommendations on which beach to go to, and we went to Anna Maria Island, it was beautiful

what a horrific incident that happened today with my sister at the presentation today with sales man named, noor. so, my sister has a severe medical condition that causes her to be ill without notice. today, there was a presentation. she was attending and 3 hrs later she so sick she had to call me because they were not letting her leave. 1st - her presentation was only supposed to be 2 hrs (120hrs). this was over 3 hrs. 2nd- there not food provided except unhealthy snacks. 3rd- my sister informed noor and he supposedly let his manager know. however, when i showed up and had to demand my sister because they were ok doing paperwork with someone that is not in their full healthy mind (i guess money is everything to them). noor in fact said to me that i was not on the invited list and i can not talk to him that way. i informed him i will absolutely demand my sister and how it was bs that they continued with this non-sense. i also had to go find the manager of that presentation and inform him of what was going on. noor decided to come out and be argumentative with me and the manager did a great job at informing him of not speaking to females the way he was speaking to me. 4th- club wyndham is not set up for ada nor health issues. there was not a wheelchair on the premises. the bell hop actially tried giving me a luggage cart to get my sister down from the elevator. 5th- i had to take her to urgent care and spend over 3 hrs. no one from wyndham has called to ck on her. 6th- now through all that...... wyndham is not giving my sister her points and the promises they told her for attending this event. do not get involved with this company in any way.

We just completed another stay at Club Wyndham Bonnet Creek. Everything went pretty well. First, it has to be said that the location is phenomenal. I think I mentioned this in a previous review and I stand by it. At Bonnet Creek you get amazing proximity to all the Disney parks without paying a fortune. This benefit is huge if you plan on using the parks a lot. Location aside, the resort is really a nice place for young kids. We had a blast using the pool and pool slide, the lazy river tubes, and the hot tub. Plus the mini golf was a big hit too. We literally spent hours just hanging around poolside in the perfect weather. Kids and adults were happy. No complaints. I do have to say, the room we got in Tower 3 looked like it needed an update and some TLC. It definitely wasn't as nice as the previous Deluxe rooms we stayed in and it was far inferior to the Presidential rooms we've stayed in. Some of the issues: 1) The room had a noisy air conditioner which made so much noise when it kicked in that it would wake us up when we were sleeping. 2) The shower made a very loud and abnormal vibrating noise when we made the water hotter. 3) The bedding we got was itchy and had a lot of hard creases in it which was uncomfortable and annoying. 4) The room's cleanliness level was not great upon arrival. The table surfaces and countertops were not thoroughly cleaned, nor was the carpet. 5) Aside from debris on the carpet, I have to say that the carpet and furniture upholstery both looked and felt like they were in need of a steam clean. Overall, the room definitely seemed subpar. I hope we get a more organized and tidy room next time we visit. I also want to mention the time share pitch. I know the Bonnet Creek is a time share place and that sucking in new people is their bread and butter. But man it is so annoying that they run the same shtick on you every single time you visit. Put yourself in my shoes, I just finished a 4 hour drive. I'm really tired and just want a quick check in. My wife and 3 kids are waiting in the car. Everyone's cranky. We wanna get into the room, shower up and get on our way to dinner. But the check in process takes forever due in large part to the time share scheme. After checking in with clerk 1 and getting a key card, I then get bounced to clerk 2, who then sends me to clerk 3 who gives me "VIP" wristbands (which I pretty sure clerk 1 could have given me) and then the tired old pitch begins. Do you want a free Bonnet Creek vacation or $150 gift card? All you need to do is hear our 9am sales pitch. Are you sure you don't want to pick a time to check it out? It only takes an hour and a half. Again I know this is how they make money, it's just really annoying that I have to hear the same stale lines EVERY time I arrive. I'm absolutely not buying a time share and I'm absolutely not sitting through a sales presentation. Wish there was a way to opt so they could avoid bothering me and also make better use of their time. Overall, Bonnet Creek gets 3 stars from me. It's a solid hotel with a pleasant vibe and good facilities. But some rooms definitely need improvement and upgrades and that definitely detracts from an otherwise nice experience.

Very nice accommodations. My sister, kids and I would definitely stay there again. If we needed more supplies they brought them right away.

Incredibly rude staff. We booked 3 months in advance and when we arrived were told our reservation was cancelled: no explanation no help. Horrible people.

The property is dated. I can't recommend this place to anyone. They did the timeshare presentation, and after they learned we were a hard no the sales team was very unprofessional and rude. They continued to ask the same questions, try to make us look dumb for not wanting to buy. Luckily I had my alarm set for the 90 minutes and once it went off We got out. From what I can tell the redemption they promise on the free 7 days has a lot of stipulations. They currently have the hot water off in our room. Don't stay here. The staff here was terrible. We get greeted by our "concierge". Another joke. We were told to call her about anything, so we call to ask about a late checkout. She can't help, makes us call front desk. We do that, get told we have to call later. For a place that tries to make you waste money on a timeshare why would anyone spend money to get the run around on a simple ask. The staff looks miserable, which is understandable as they are told to lie to everyone to get them to a timeshare presentation. Ours told us just go watch and get a 7 day stay, they aren't bad and won't try and hard sell you. They do , the gift isn't worth it. This morning we get to the pool, and there's no towels. First my wife calls to ask and they say they'll bring some quick. 20 minutes pass, so I call and get told they don't make towel delivery. The pool has a spot for towels, common sense would indicate they are going to have the towels ready. I also get told to by Wyndham on yelp to contact a support line, I call and nobody there has any idea what they need to do.

My name is Carmen Suarez and I obtained my membership in Puerto Rico as VIP silver. Last month we were interrupted by representatives from Wyndham sales to show us everything new this year. They asked us if we wanted to upgrade to the VIP gold level and we accepted. What they never told us was that this upgrade was going to be very expensive. Today I realized because my husband and I are buying a house, the loan officer told us that we owed a lot and he mentioned two Wyndham ownerships, two charges of $16,000 dollars each. That upgrade now cost $16,000 thousand dollars. They are abusive and lying people. They deceived us and now they don't want to help us. we also do not qualify for the house . I feel abused and cheated by the Wyndam ownership program, someone needs to do something about it and stop these thieves please.

As Club Wyndham Access owners, one of our favorite places to vacation is Bonnet Creek in Orlando! The resort itself is huge and the landscaping is well kept. This visit we were in Tower 4 which was a nice change from Tower 6. However, the most frustrating part of our trip is parking! We were there for 5 days and there was a UHaul as well as a fishing boat (that took up 2 parking spots!) for most of the week! Yes, there is also a garage there but I hate garage parking and prefer to park in a lot. Our room definitely appeared to be recently update and we were lucky enough to get our upgrade to a beautiful lake view. As others have mentioned, they are big on getting everyone in for a timeshare presentation (can also be called an owner update). My grandmother wanted the $100 toward park tickets so we got roped into one. Our original salesman wasn't too bad however the second guy he brought over was very intense. He was making up numbers to try and scare my grandmother into buying more points by claiming she could pay her dues. When I pointed out that buying $33K (his number) Worth if points would result in higher maintenance fees, he backtracked and said well Wyndham has to give you points in the transaction. Needless to say, his lies did not work and we left after our allotted hour. Unfortunately due to CoVid, many activities are not running. We did play mini golf the one night. Very easy to scan our activities sheet and book a time for mini golf. Aside from the parking issue, our trip was pleasant as always.

Just got back from a week at this resort. Amazing, relaxing , clean. Staff was helpful and service was outstanding. Went in aug. So it is hot as hell ( won't do that again) but I will without question be back. We did not go to Disney but we're close enough that if we wanted to we could watch their fireworks.

***** Do not let them talk you into going to a timeshare presentation.*** I have stayed at this resort multiple times over the years, and most of the rooms are up-to-date and provide a great kitchen area. The pool and bar areas get pretty busy during peak time but are not so bad right now mid December. I made the mistake of getting signed up for a Wyndham timeshare presentation. I was at sea world, and this guy told me I could enter to win a drawing for a free week of vacation. He scanned my annual pass and I won. All I had to do was go to a timeshare presentation. I told him my mother has multiple weeks of timeshare available each year if I ever want to use them and that I never would buy a timeshare. He said it would not go over two ours and because it's Disney they're not going to do those pushy sales tactics. Lies, lies, and more lies. After sitting through multiple presentations and having to talk to four different people about different time share options. I was finally allowed to check out with my free week of vacation - three hours later. The main reason I am writing this post is to warn people that the free week of timeshare is another ploy to get your money. I logged into the website where you can search RCI properties that are available for use with the free certificate. When I put in no filters I think there was 721 resorts available. I searched in February and there were no free weeks available in the US. There are multiple resorts in the Orlando area available, but it is only for very specific dates in like three days or in January. There are very few hotels on the ocean available, and most of them are not in the United States or Mexico. There are many resorts available for an up charge. For example, the Wyndham at Daytona Beach on the ocean is $800 plus other fees to stay for the second week of January. It is still a deal but this seems super shady (not free). If you really want to go to a timeshare presentation for free stuff, see if you can get them to agree to a gift card.

Stayed there about a month ago and loved every second of it! We went in all the pools hot tubs and lazy River! I could only stay 7 days in a row but were in Orlando for 8. The staff was great rooms were amazing and clean! I will definitely be coming back to this resort!

We stayed here for 6 days we had a 2 bedroom 4 adults and a 7 yr old all the amenities u could ask for they even had shopping carts so when u bought food u could transport to ur room with ease we did a week worth of food saves u money for other activities great place for children 5 pools and 10 hot tubs music every night games for children and won prizes water slides and lazy river was the most fun here and Bob was our pool guy and for the week very clean also he recommended places to eat food for ur dollar

Stayed in a 3 bedroom, 2 bath room for the week during February. The room was a little outdated, but had great views of the resort and there were televisions in each room. The kitchen was stocked with almost everything you would need for the week to cook with. The outdoor grilling areas were very nice and convenient. The grounds were clean and there is plenty to do for the family. The club offers free shows, shuffleboard, mini golf, a small arcade room, crafts, pool tables, ping pong tables, corn hole, ice cream shop, coffee shop, and there is always someone in the lobby. There are several pools, lazy rivers, slides, and hot tubs. The slides close at 6 PM, but the pools and hot tubs stay open till 10 PM. The bars offer some specials during the week, but you can make your own in your room if you are interested. You can see fireworks from the top floors of each building by overlooking the main building. There are two bridges that you can walk to feed the different species of fish and ducks on the lake. I can't review the food because we cooked and went off of the resort to eat, but I did get one drink at the bar. The drink cost me $13 plus tax and a fee. I disappointed in the price and the drink was too sweet for me. I'm not one to complain about a $13 craft cocktail, but this was by no means a craft cocktail. I got the $2 fee back with my VIP wrist band as they say you get 10% off as a VIP. The only other complaint we had was that we were at the hotel for a 10 AM waiting for check-in at 2 PM and we didn't get our room till 5:30 PM. They gave us our wrist band, but didn't grant us access into pool areas unless someone opened the gates for you. The wrist band wasn't activated until you checked into your room. Overall, this is an excellent place to stay with your family and kids.

Just got back from spending 6 nights at the Bonnet Creek Wyndham in Orlando Florida. It is a beautiful resort with heated pools, lazy rivers (2), playground, multiple hot tubs scattered throughout, splash pad, and so much more. The grounds are very well maintained. There is a lack of affordable eating places at the resort and lack of pool seating. There are grills and all the units have a kitchen so it is essential to either bring groceries with you or travel by car to a nearby grocery store. Otherwise, you will go broke eating at the resort. Also, there is a lack of seating around the pools. Although the resort has posted signs prohibiting the saving of seats, guests go out and put towels around the pools early in the morning to save the prime spots and then come back at their convenience. The resort has no way to stop this as most of the pools are unsupervised by a lifeguard. We walked from pool to pool looking for a space to sit with many, many seats unoccupied except for a towel. This is frustrating. The lakeside views are nice, but if you aren't lucky enough to get those, the view is the parking lots. Also the lower floors have no view whatsoever and with the pools being open from 8 to 10 at night, it gets noisy. The staff is extremely friendly, Our unit was nice with just the bare essentials to cook with. Some pots and pans, a blender, toaster, and coffee maker are there. There are also other miscellaneous baking pans, etc. No condiments, spices, etc. except for a small salt and pepper shaker and 2 packets of coffee. Lots of plates, etc. Enough laundry detergent to do 2 loads and enough dishwashing soap to do 2 loads. There is shampoo, conditioner and body wash provided, as well as one roll of paper towels and some toilet paper. A few dish towels are there, as well as bath towels. Please check on the price of any housekeeping services you might need. The resort is close to Disney, but the shuttle is NOT free. It is confusing because if you are staying at the Wyndham Hotel which shares the resort, there is a free shuttle for those with the proper Wristbands, Lastly, you will be asked (pressured) to do a scheduled tour of the resort in exchange for cash, tickets, another vacation. Unless you are seriously interested in owning a timeshare, save yourself 90 minutes or so of high pressured sales talk and simply enjoy your vacation! Would I go back? Probably not, as the cost of this vacation made it a once in a lifetime trip.

As a 2nd generation Presidential Reserve Owner for 8+ years, this was the first time I have been to Bonnet Creek, our home base. My sister (joint owner with me) and my wife have stayed here multiple times over the years. We stayed in Tower 6, which was receiving facelifts at the entrance and the exterior of the tower. We were on the 12th floor and had a majestic view of the entire property (and beyond). Our suite was wonderful and very clean as expected. Having previously stayed at Reunion Resort location for this annual trip, it was nice to have updated amenities in comparison. Reunion was very dated. We look forward to returning again in 2024.

If you are going to spend the money for a resort you might want to skip this one. Mexican restaurant was terrible, they wouldn't let me add chicken to nachos, no fajitas & no comp chips and salsa. Table service but more like youth baseball concession stand food. KING delux suite described with a jacuzzi tub.... no jacuzzi tub. High pressure sales to do their timeshare tour. We did get 30000 points for the 2 hour tour that was supposed to last an hour. But it was easy... just say no polity 65 times. Room was nice even though it was not as described.

This is a beautiful resort! All staff was super nice all around. I'm not sure why reviews aren't higher. I had the pleasure of staying here for a few days. It's beautiful inside and out! Pools (various different ones), gorgeous rooms, a lazy river, a koi pond, water slides, bbq grills, Starbucks, bars/restaurants, cabanas...everything you need! The room I stayed in had two bedrooms, three beds, pull out sofa bed, full kitchen (with many utensils), two bathrooms, jetted tub....it was everything you could need! Pools and the lazy river were great. Only odd thing is you can only use pool tubes in the lazy river. You have to purchase pool tubes now due to covid, so it doesn't really make sense that you can't use them in the other pools. Staff from check in to check out were all super friendly! You also get a bracelet as your room key. So no need to worry about a keycard getting lost or water damaged. The bracelet also gets you 10% off at all food places on the property. The cabana was great. Lounge chairs, regular chairs, a TV with cable, fridge/freezer, fan, and a safe! I highly recommend getting a cabana and reserving early if you can. Our cabana staff was Elyse, and she was AMAZING! Cash is not currently accepted anywhere on the property, so be sure to have those credit cards readily available. This is an amazing resort to stay at. What are you waiting for? Sorry no pictures....had too much fun! :-)

My husband and I did a short getaway here in June. We booked online about 3 or 4 weeks before. The checkin was seamless. He was very helpful and polite. The room was beautiful. It was clean and the bed was comfortable. I love all the on site restaurants and coffee shop. It was really convenient because we didn't want to have to drive anywhere. There is a lot to do on site. I would definitely return for another stay.

Words can't explain how much we loved our stay here! We loved it so much for our trip to Disneyworld and Universal Studios that we ended up coming back for part of our honeymoon just to enjoy the resort. My husband said he'd always wanted to stay at a Wyndham but never had a reason to when he was single -- why when you're perfectly happy getting a cheap hotel somewhere and saving money? But now that we're happily married, staying somewhere comfortable with lots of amenities and accessible food + play nearby is important to us. We don't spend our money on "going out and partying", so we like to spoil each other with a good time instead! And there is PLENTY of good times to be had at this resort. Mini golf, petting zoo show, late night outdoor movies, tons of outdoor swings and seating to view the man-made lake and fountains, gigantic koi fish to feed, an ice cream shop, multiple small arcades, lots of convenience shops, a lazy river to float down, tons of pools, restaurants -- this place has EVERYTHING! Plus, it is SO close to all of the Disneyworld parks! Then there's the customer service. WOW. My husband and I were so impressed by everyone we spoke to and interacted with. Even the guard at the gated entrance cheerfully referred to us as newlyweds and honeymooners every time we pulled in with our neon yellow mustang convertible (yes, we are that couple, lol). The room itself was AMAZING. We tried both the one bedroom and the two bedroom, and we love both!! There's just so much SPACE. A huge living area, an amazingly well-stocked kitchen with every utensil you could possibly need, an enormous fridge, oven, stovetop, microwave, and free snacks and drinks in the room (popcorn, lemonade, coffee!). We loved it so much here we ended up purchasing their VIP timeshare just so we can take our future kids here as many times as we want the next time we head to Orlando for theme parks. The timeshare is worth it! Wyndham is the largest time share company in the world and owns Hilton, Marriott, RCI, Travel Plus, etc -- so we can stay in up to 4200 resorts around the world for FREE now. So crazy. My husband and I travel a LOT, so this made a lot of sense to us. Especially because with the timeshare, we can now PLAN to travel without worrying about where we'll stay and for how much. I'm so happy we did this! This resort in particular was just so pleasant for us and we will 100% be back. It's great for couples AND families. Definitely stay here if you're considering going to Disneyworld or Universal Studios!

Always a pleasure staying at Bonnet Creek. Side note for families with children; take advantage of the resort itself. Often times families travel to Orlando to visit the theme parks. That's great but you'll find yourself ripping and running around the city and never getting the chance to experience all the amenities the resort has to offer. Also do not allow the sales department to ruin your stay, just politely express your feelings regarding the sales information and continue with your stay. Advice for the resort itself is to not close some of the amenities down at 10pm. Typically parents want to enjoy some adult time in the night, so leave the bars or lounge areas open later than 10pm.

Checked in late last night. Great service with a smile from Francisco (keep up the many languages and singing!). Beautiful room, we got upgraded to a 2 bedroom suite. 2 full beds in 1 room, 1 king in the other, pull out couch it is huge! Dining table, full kitchen, washer/dryer in unit, master bath has a jacuzzi tub and shower, 2nd bathroom has a tub. Very clean

Going to Orlando but not wanting to go to Disney? Want to find everything you need on property without leaving? Look no further than CLUB WYNDHAM at BONNET CREEK! With its superb customer service, accessible and countless amenities, and spacious condominium units-- there's ample reason to book and stay here for daaaayyyysss! It has been terrific for our family of five, who did not visit a single Disney park but instead took advantage of the 7 resort pools and activities on property, along with beach excursions! The location is handy, the parking is convenient, and guest services work their hardest to please even the pickiest vacationer. Thanks to Club Wyndham for, yet again, pleasing us so well while on vacation. We didn't have a need in the world...and that's exactly what you want when vacationing thousands of miles from home! Koi fish, small lizards in the greenery and bushes, the swings, and barbecue grills are just a few outdoor amenities we've seen and enjoyed. The elevators in each tower run so fast and efficiently that if you're on the 14th floor, it will take no time to get up there! Once there, your bracelet acts as your key so you'll have it on you, always! (The bracelet is waterproof and lightweight...think: small plastic card on a wide hair tie!) Also, in each tower's lobby they provide carts that are handy for luggage and groceries. Ice machines are also on the first floor for packing your cooler. Housekeeping doesn't visit daily (as is expected) but they'll get you refills and deliveries to your door within 15 minutes of your call! Starbucks is served at the "Mercado" in the front desk lobby. The "Mercado" also offers a few groceries (although at a much higher rate...like a big bag of Doritos are $5.99). If you're looking for convenience--they've got it! I've also heard from others here that the restaurants on property are pretty good. Lastly, you can have items shipped to your location and they will hold it at the front desk for $5/package. Use this address if shipping to hotel: Your Name 9560 Via Encinas Orlando, FL 32830 I've learned these things by calling ahead...and once we got here, it has been a breeze! I hope this helps.

This timeshare is one of the nicest in the world. We've been coming here for years and have made many fond memories. This time I am here with my granddaughter and daughter-in-law. We are on a "girls" trip. Two things happened at check-in. One good and one bad. The good thing was that they upgraded is to a Presidential Suite. The unit is out of this world. I will tell you more about that later. The bad thing was that we were strong armed to go to a timeshare owners update. I explained to them that we already own 6 weeks, but they kept insisting that it will only be an hour. So, I gave in...Now we have to get up at 8 AM and have to be at the park by 10 AM to get our tickets. They can't hold us for long this time. When we opened up the door to our suite both our jaws dropped. It is magnificent! We only had one bedroom but the kitchen, living room and dining areas are triple the size of the bedroom and I feel the bedroom is large. There is a jacuzzi tub that is the size of a swimming pool for my granddaughter to enjoy. The view was of the parking lot but since we are on the eleventh floor you can see miles away. The view is great. Immediately, we ventured out to the pool area where there is a kid slide that intertwines through a sunken pirate ship. I felt like we were already at Disney! Can't wait until tomorrow when we go with the boys!!

This place is gorgeous! Stayed here for our vacation and highly recommend. The service is unmatched to any resort we have stayed at. They are so attentive to any request or inquiries you might have. Previously stayed at 5 star Disney resorts and this location is definitely better. Ample parking and it super close to Disney Springs as well as all the Disney parks. Universal is a little far but that would apply being they are not near by. Had a condo 2 bedroom / 2 bathroom with kitchen and washer with dryer

Amazing experience viewing the property. Not sure why people get upset but it's probably because they got denied a membership and lied about their income and can't afford it.

Full disclosure- I am a Club Wyndham owner, so my review is based on that experience. We were upgraded from a two bedroom to a three so that was a pleasant surprise. Our unit was spotless and clean and quite roomy. We ate on site one night, ordering the pizza and a couple of drinks from the bar. Delicious. Grounds well maintained. Staff helpful and friendly. It's been awhile since I was here, despite this as my home resort, and I have to say I approve of many of the improvements. The presidential rooftop was a fun way to meet people, and the coffee machine a hit!

This is as always, our go to resort for Orlando. Nice and spacious 1 bedroom or 2 bedrooms with own kitchen, washer and dryer! Resort has great amenities, big lake to walk or run around.

Visiting Orlando, Florida but don't want to stay at a pricey Disney resort? The Wyndham Bonnet Creek Resort is an excellent option! Located in close proximity to all of the Disney parks, and packed full of its own features and activities, we had a great time! The resort is quite large. At least 5 full towers with playgrounds, miniature golf, multiple pools, lazy river ride, Game room, Exercise room, bars, restaurants, a full Disney planning area, walking trails close by, golf close by etc. The staff were all friendly and helpful. The bartenders were great. It was a nice stay!

Awesome resort and near Disney love it went there last year, so cool me and my mom and step-dad are Club Wyndham owners

This resort portrays itself to be a Disney resort, it's not. No early entry, and the shuttle comes twice a day to take you to and from the parks. There was a lady who works at the "Starbucks" downstairs who has a horrific attitude problem. Making comments about "bro, really?.. wow" When I asked about an iced coffee.... Whoever she was, she was working Monday morning around 8am. Beware of this resort, and skip the "Starbucks" line so you don't have to listen to comments first thing in the morning.

I enjoyed an amazing dinner at this location. I had a seafood dish that was fresh and delicious. The wine selection was great. I've only experienced it once. I'd definitely go back. Amazing service!

This place is beyond awesome. It's incredible. I would love to have a time share here. It's 5 minutes from Magic kingdom. There were 7 buildings. I was there attending a time share presentation. It's worth the money. It also features a water show at certain times of the day. Building one was the main entrance then your transported to building five for presentation. Saw a time share 4 bedroom and 3 baths also saw a two bedroom and two bath. There is a kitchen, washer and dryer, living room, dinning room. You receive room service, arcade, and more amenities. Overall experience was great.