Club Wyndham Royal Sea Cliff

We stayed at the Royal Sea Cliff and had a nice stay, we had a spacious two bedroom with a full kitchen and a nice view of the ocean and close enough where you could hear the waves crashing against the lava rocks. There is no beach and plenty of signs saying it’s dangerous to go down there but they have two pools. There is no restaurant on site or a gift shop just a couple of vending machines. Restaurants and shopping are about a mile away so not bad. The staff was very friendly so we would definitely stay here again.

Overall a pretty good experience. As soon as we arrived we got sucked into a high pressure quid pro quo with our concierge. He offered to find us good deals on things to do on the island but only if we went to a time share pitch. Once the deal was done we never really heard from him again. Otherwise, the stay was uneventful and underwhelming. Only occasionally was there breakfast or coffee served.

The Royal Sea cliff is situated right across the street from the ocean. The rooms were extremely clean. They have a nice little coffee/bar/food service in the lobby. My two friends ordered burger and fries and were extremely happy. I ordered turkey sandwich with avocado with fries and it was exceptional. The cocktails were great as well. They have a fire pit outside with multiple chairs available to sit around. We shared good times with lots laughter and cocktails. I would go back again and again.

It’s a very nice resort, within walking distance (20 mins) from downtown Kona. Like a lot of properties over in Hawaii it could do with an update. Room was nice with an Ocean view. There is no pool bar at the resort. Bathroom towels are like sandpaper. Parking is good mostly covers.|One negative was the constant hounding to go to the timeshare presentation. We finally went and did not buy (already owners). They got upset at us.|I would recommend this property

Awesome trip!! Everything was a 5+ except for concierge Jason S. He Is pure high pressure for owners update, we just did one last month. He never gave us room bands or anything for that matter. Discounts for experiences are only available if you go to owners update, we have never experienced that in 20 yrs of ownership. He needs to understand no means no.

My family are timeshare owners, and I will say by far this property has not impressed me one bit, it’s old and isn’t clean. I am here now and it’s so gross.. Carpets are so dirty, that you might want to bring slippers or socks to wear while in the unit, or just wear your shoes… The dishes in the cabinet have been dirty, and we have already had to kill roaches in the room and we have only been here one night, and I am dreading the next week! We have stayed at many properties and this one by far is unacceptable! Please don’t answer with your generic response either.. You guys need to dig deep and figure this crap out.. Owners spend lots of money so start utilizing these funds and clean up your properties!

Hotel was nice, but, there are SO MANY cockroaches. Specifically baby cockroaches. We found one big cockroach and multiple baby cockroaches which I'm guessing it gave birth or something. Even after taking out multiple baby cockroaches, when we came back there were more. Nice hotel but the cockroaches are not it.

Rooms were old and didn’t have a good view for the price they charged. Facility had outdated amenities and was very bad. Beware of their Timeshare Scam!! Timeshare Experience - We just got out of Discovery membership and below is the experience - 1) First sales experience was forceful and they didn’t let us leave till we signed Discovery membership (3+ hours). They keep forcing you and won’t let you research or read reviews. 2) once we signed up for Discovery, It was difficult to find any availability and very limited resorts are available on Discovery program. They showed us their best property during first presentation and rest of the properties were really bad!! 3) In our last visit of the membership (Grand Dessert Vegas), they tricked us to attend another presentation. Wyndham staff lied that we have to sign some contract ending paperwork(~1 hr). Once we reached the presentation venue, sales people started their forceful tactics. But this time we told them that we have a hard stop in an hour. Sales Manager threatened us that people on visa should be grateful and can be thrown out of country any time. He also said that customers like you come for gifts. By the way we didn’t even take a penny for this presentation. Overall it’s a scam and don’t signup for it. I am happy that I got out of this scam finally!!

Great experience here! Spacious two bedroom, two bath with living room and full kitchen. We had an incredible sunset view each night. The front desk employees are nice - one to check us in and the other to try to get us to attend a timeshare presentation. We kindly declined. Overall, we had a great experience here. The pool area and the sunset view were amazing. They even have a quiet pool area with a jacuzzi, mainly for adults. That was greatly appreciated. Almost forgot to mention that they even have a quiet seating area on the 5th floor facing the water. And they provide chemical free, reef-safe sunblock by the pool.

First time using this resort on an exchange with WorldMark/Trendwest and we are very pleased to see that the rooms come close to what we expected. Of course, the super plus side of this resort is that our room was facing the pool at the back and the waters. What a magnificent view! Nicely equipped kitchen (with a rice cooker) Laundry facilities Roomy bedrooms with master bedroom facing the ocean Two balconies Beach towels Very suitable for young families.

This is the Wyndham resort closest to the ocean! The staff were super nice, from the front desk to the housekeeping) except for most of the concierge people. Yuko, from the front desk, did an excellent customer service...very polite, accommodating, honest and tried her best to provide us with the best room. The housekeepers were excellent (kudos to all my kababayan!). For next time, I will try the other Wyndham resort just to try it.

Ocean views! Royal Sea Cliff in the Big Island was our home for 4 days. Our check-in experience was very good. We were able to check-in earlier than the normal 4:00p, which was nice. The level of service was great! The staff members were hospitable, they made us feel welcomed. Masks are required and we had to show a scan (or printed copy) of our negative covid test results upon arrival. Registration is located on the 5th floor level. We were given a unit on the 6th floor. I don't know why they gave us a special needs room when we didn't request it upon booking. We slept well that first evening at the Big Island. The following day we were out touring the Hawai'i Volcanoes National Park when hubby got a text from the resort saying that our room got flooded! Whaaat? This was caused by a faulty pipe. We were given another room... a two bedroom unit. Nice! because now my mom has her own room (and bathroom). At the first unit she had a sofa bed. The second unit was closer to ocean views. It had a spacious balcony... very nice. The common areas around the resort were clean and we felt safe during our stay here. This was our first time vacationing at Club Wyndham Royal Sea Cliff which is about a mile away from food, shops and nightlife in Kailua-Kona. They have 3 or 4 ABC Stores in this area. Review #2270

Booked thru Costco Travel an was very disappointed. Do not stay here. This place lacks proper maintenance and smells horrible. Pool is run down and overall location is mediocre at best. If asked to stay in unit 717, run. Details: The AC doesn't cool the primary bedroom. So you must rely on the ceiling fan and the large floor fan to keep it somewhat tolerable The WiFi is horrible and drops off every few minutes. The furniture in the living room is so dirty and smells that both transferred to clothing when sitting on it. The unit is setup for 6 persons (we had 5) but there is only seating inside and on the patio for 4. The primary room smelled of vomit. The kitchen window is busted (see pic) allowing hot air from outside to flow in. In fairness, the view was great as long as your back was to the unit.

The resort, the staff, the rooms, the views from your ocean view . Whoever did their marketing did a great job. Just remember if it seems too good to be true it probably isn't true. Our room sure doesn't look like the pictures. Our daughter and families had rooms as well and their rooms-2 bedroom- were worse than mine. Furniture needs replacing. Condo could use some work

The ocean views from our spacious 2-bedroom unit were outstanding and we enjoyed breakfast on our balcony and sunsets before heading out to dinner in nearby Kailua. We felt very lucky with the room assignment due to our family's Platinum owner status. There were many other rooms on the property that would not have been nearly as nice. This former Outrigger property has an interesting design and two pools; one intended for families and a second 'quiet' pool that has a hot tub which we used in the evenings. With COVID protocols there is no housekeeping during your stay, but you can request refills or replacements of anything you need. They provide beach/pool towels and we appreciated the full kitchen and laundry in our unit. Negatives are that this is not a beach resort, so you do need to drive if you want to enjoy the water. It is also on a busy road about a mile from the main shops and restaurants and parking can be a challenge in town. On the property, many parking spaces are reserved for the full-time residents, so more often than not we parked outside. The parking lot itself has some tight turns and you can see many scrapes from people navigating turns in rental cars. Ouch! The parking security gates was not working during our stay and neither were the vending machines. So if you wanted a snack you had to walk a 1/4 mile down the unlit busy road to a convenience store. Not recommended at night. We weren't overly pushed for an owner update and did not use them to book any excursions (use hawaiidiscount.com) and didn't attend any 'Cultural Events' at the resort. Overall, the views were 5 star, but the resort is in need of some improvements.

Aloha and mahalo to this resort! Wife and I have stayed here a few times and always a great experience! Biggest issue is we CANT stay longer :) service here is wonderful and it's close to beaches, dining and nightlife! Until next time

I was the guest of friends, and very grateful for that, but looking around I really can't see a reason to be giving these people the kind of money they give for a timeshare in a hotel that a place that isn't stocked well, isn't cleaned well, that the beds - well at least mine - was overused (depressions from just far too many occupants). Examples: Kept finding cockroaches (told that's just Hawaii - maybe, but friends lived here and said yes lots of bugs, but there's different kinds and the ones I was seeing were the little ones that is from things not being clean. Okay did see one huge, big winged one, but I get those are sort of part of tropical climate. Bathroom for a week's stay had one tiny lotion, two shampoos, 1 tiny bar of soap that was for the vanity sink ... what's missing? No conditioner, no shower soap or gel. There was hair all over my sink when we first checked in, and all over the floor: I took paper towels and used that to "sweep" the floor. I'm not into timeshares admittedly, and just see no reason to pay so much to have a kitchen that only has plates and utensils sort of things, when I can stay in an airbnb with a kitchen that has Saran Wrap, foil, some spices left by others, non-stick spray etc. Having a kitchen to "save" money from eating out, but then having to buy a whole bunch of core things to just actually cook is dumb to me. Then a motel room with a mini fridge and microwave will do. Back to this place, everything just looks run down. We spent one night away in a very old hotel in Hilo that has been re-done. It wasn't fancy, but it was very clean, had shower gel. Shampoo, conditioner, hand soap and lotion and all were in large bottles that they refill - so ecologically sound. If you're going to do a time share, then at least get your money's worth: this is overpriced based on what I learned my friends have paid. 3 stars is generous - should be 2, but as I was a guest and so not in a position to seek corrections I will leave it at this.

Kalani, at the check in desk deserves a raise. She is courteous and helpful and genuinely loves her job. You can tell by the way she treats people as they check in, even the ones that are giving her a hard time. We checked in late and the lady in front of us was just having a hard time, she was patient and kind, and then she made sure we didn't feel neglected even though she was the only one at the checkin desk. When she got to us, she was very helpful in explaining everything in detail, from where the restroom was, to where to park to where to get lunch and a good deal around the island... Because we checked in when the concierge wasn't around, she helped us navigate the island like natives. Other than that, the views by the pool are spectacular at sunset. The cleaning could be more thorough. We found a pair of shoes in one of the bedrooms and promptly returned it to the front desk. Also, the unit smelled musty, probably because we are in the tropics? Don't know.

Cannot recommend. It's a mixed use facility with I'd guess about half the property occupied by full time residents. So although vacationers can't bring their pets, the residents have dogs and many like to bark all day long and others take over and bark the night shift. There is no hot tub in the family pool which means that everyone wants to be at the relaxation. Typically the very small hot tub is full of children and the quiet pool area is not quiet. Our unit really needed a deep cleaning. Was it generally clean? Sure. But the baseboards and handles for everything were dirty enough that I didn't want to touch them. The gunk around the handle for the garbage can is plainly visible without my glasses, there's really no excuse for it. We were assigned an accessible unit, which really shouldn't have been an issue. The problem is we paid for a full one bedroom, but they made this room "accessible" by removing all the doors which effectively turned our unit into a studio. With no door to the bedroom there was no privacy between front room and bedroom. Also there was no way to keep the bright light from the hallway from shining into our bedroom all night long. We asked for help with this 3 times from the front desk, each person saying they'd get maintenance to put something up to block the light, but in our week here, nothing was ever done. The more I think about it the more tempted I am to give it 1 star. I stay in lots and lots of condos, this is basically the worst. But because I liked the patios s enjoyed eating outside, I'll do 2 stars.

Buyer beware. Do not buy Wyndham. They will lie to you until they are blue in the face. They make promise after promise followed by apologies. We were promised a room with a view as we were told they were at half capacity and would upgrade us since we decided to celebrate our 10th anniversary with Wyndham. We have a view of the parking lot. Wyndham has done this twice now, it's just another broken promise. You've been warned.

What is work and no play. So my Sugar and I decided to do an anniversary vacation, and we chose Hawaii. We were looking for something reasonable and beautiful for one week, and with a kitchen, so Wyndham Royal Sea Cliff Kona Resort was our main choice, The room that we stayed in was clean and fantastic, with an amazing serene view of the ocean.

Our visit was in 2019. We had a great time. The pool was lovely. The staff friendly. We did encounter a bad musty smell in the room. We were not able to change rooms but they had maintenance to work on the shower while we were there to ensure the smell went away. It wasnt 100% gone but it was much better *hence 4 stars. They have a closet of items let by those who bought toys for the beach which totally helped our beach trips be a bit more comfy. We thought we would be upgraded by VIP status but that didnt happen so its not a big deal in the long run but kinda was one of the pitching points when we bought in the previous year. Need more of anything, just ask and they were happy to provide for us. We always need more laundry and dishwasher supplies so its nice to not have to go out and figure this out on your own.

My hubby and I came here for our 1 year anniversary last year (2016). This Wyndham property was amazing! The impeccable views from our room was breathtaking. I woke up everyday and had tea out on the lanai. This was the best! I really liked how the hotel was outside. Meaning, there's no hallways obstructing your views of the beautiful lush trees that line the rooms. When it rained (as it did often) it rained in the hotel. Ha! It's really cool. Not at all as bad as you might think. It's definitely an experience only Hawaii can pull off. Our suite was 2 bedroom + 2 bathrooms. It was complete with a full kitchen, living space, large restroom and an even larger lanai. I woke up everyday and had breakfast on this overlarge space of tranquility. If going to Kailua-Kona, HI, I definitely recommend this hotel.

Freaking fantastic- That's how I would summarize our recent stay here. We chose this via a Costco vacation package. Our flight to Kona sadly arrived 5 hours late, but from the minute we arrived the staff graciously welcomed us and guided us to our well-appointed room. Upon booking, I had mentioned it was our anniversary, and we were even presented with two leis and a box of macadamia chocolates, such a nice touch! Our two bedroom condo was so spacious and truly had everything we needed for the week. We saved so much money by cooking breakfast with the fully stocked kitchen and packing picnic lunches. I also appreciated the laundry and soap that was provided. We also saved money by borrowing beach chairs, toys, and a snorkel from their lending closet. We were traveling with our kids and appreciated that they had a "quiet" pool and a "not so quiet" pool so we didn't have to worry about getting a stare-down while our kids splashed and yelled. Parking was ample and convenient. We never walked more than 30 feet from our Jeep to the elevator. Finally, the grounds were impeccably maintained. Our visit was during the off-season so while they were performing some maintenance (painting and trimming trees) they did it in a way that was not intrusive to guests. We did not experience any pest problems as other reviewers had mentioned. It appears the staff are on top of it. This is the only place we've stayed on Kona but I'm not sure we'd choose to stay anywhere else when we return. Mahalo for the perfect week!

I rented a condo from here when I was looking for a house and it was beautiful and well equipped with everything you an think of. The property was clean, quiet and with amazing views.

Great location. Easy to spot while driving cause of the mushroom shaped trees. Right on the water with easy access to the "downtown" water front strip. Would stay again!

This resort is absolutely beautiful. It is right on the beach, has two pools, and a great view of the ocean! The place comes with everything you can think of! Pots, pans, silverware, chairs, and even scuba diving gear! Some of the furniture was very modern and upgraded and some of the furniture in the other room was more old school. But i enjoyed this hotel a lot and would definitely stay here and recommend it!

We have been coming to the big island for about five years. This was the first time we have stayed at the Royal Sea Cliff. We were in a two bedroom that was massive. The resort itself was clean, well maintained and very quiet. The kitchen is well stocked with essentials. I would have enjoyed a few more towels or a couple more laundry packets to clean the towels in the room since you can only exchange between the hours of 8:00-2:00. Ample parking and two pools. I love the idea of the quiet pool without requiring a certain age. Not every kid or teenager is excessively loud and it was nice to see that although pool is a quieter pool families can still use together. This resort is right on the water.

We were very happy with our stay. Our room had 2 bedrooms, a full kitchen & living area and the price was the same as our family paid for a studio at another hotel just a mile away (note that their room was closer to the small strip of restaurants/shops). It is an easy one mile walk into town, though with the views, it made it a pleasure.

We got suckered into the Wyndham Discover program so chose this resort to use our expensive points. The complex itself is nice and there are free cultural programs (with refreshments) three days every week. We attended two and enjoyed the singer and the young student's hula show. Our one bedroom unit (605) was right across from the front desk so we heard loud voices throughout the day. We were asked to attend a follow-up timeshare presentation but ignored the two invitations left at our door. There were no further attempts to ask us attend which we really appreciated. There are two swimming pools on the property, one is designated the "quiet pool" and is pretty much adults only. The other larger pool is the family pool Both pools have restrooms with showers. Our unit was clean but the bathroom had no storage. There is very minimal counter space on the vanity and the shower stall had only one small shelf for a bar of soap and it could also hold a couple of sample size shampoo bottles but nothing more. The fold out seat in the shower took up 2/3rds of the space so I couldn't even use it when I wanted to shave my legs. One person can barely fit in the shower. The kitchen was well equipped with coffee maker, toaster, microwave, stove, blender, dishwasher, utensils, six place settings and some cookware. The kitchen was small and you had to open the oven door to get access to one of the drawers containing some utensils. Dish soap, two dishwasher detergent packages, two washing machine detergent packages, paper towels and kitchen towels are provided. Four beach towels were provided as well as four sets of bathroom towels. We were there for seven nights and there was no housekeeping services, we removed our own trash.

So we are Wyndham owners. This is our "home resort" or whatever they call it. This was our first time using it. I don't know if the negative reviews are old or just of the Outrigger property because the two bedroom place we stayed in was nice. The furniture, carpet, kitchen, and bedrooms have been remodeled within the past two years. One thing I really like is that the master bedroom has a king bed. Major plus. The rooms were clean and comfortable. Every now and then you'll hear the people above you drag their chair across the floor, but it was never repeatedly annoying. The kitchen was nice and has everything you need to prepare meals. We bought food at Safeway for the week so we could do breakfast in the room before heading out for the day. I also loved the washer/dryer combo. We used ours a few times after swimming and we washed our towels. This does not have a lot of amenities like a resort or hotel. No restaurant or bar, no gift shops, etc. Just rooms/apartments, two pools, a hot tub, BBQ area, and parking. There are people who permanently live here too. The front desk staff was very friendly and the concierge was very helpful with activity booking. We used our discount card at a few places while we were in town, so that was an added bonus. The grounds are very well kept and we never had any issues with parking. They have certain activities throughout the week for guests. We didn't do the morning breakfast and intro briefing about what to do on the island (I think that is first thing Monday morning), but we did go to the afternoon pupu and live music at the pool one of the afternoons. It was nice. We actually only used the pool twice. The pool areas are very nice, clean, and the hot tub was nice as well at the 'quiet' pool. The sunsets from the pool are amazing! We will definitely be back to visit in a few years.

Probably one of my favorite stays in Hawaii. We've stayed in Oahu 4 times, Maui 1 time, and Hawaii(Royal Sea Cliff) just once. We stayed in a 2 bedroom Deluxe suite. With a Jacuzzi jet bath tub, fully stocked kitchen (All cooking and eating utensils you will need), as well as, a comfortable dining and seating area. The view from our balcony was extremely beautiful, especially at sunset. They have an adult only pool and outside hot tub. Which was incredibly nice because we were using airline buddy passes to bring a couple (friends), who never got a proper honeymoon. The resort, though it didn't have a beach, was close to Kona where we enjoyed various beach activities and fun nightlife.

I had friends visiting who exchanged their HGVC points with RCI to stay here. One of the things I noticed in some of the reviews is that they are confusing the Outrigger hotel pooled rooms with the Wyndham timeshare units. There is a difference in unit quality, and I will only be discussing the timeshare unit my friends stayed in during Feb. 2016. We spent an evening at their place and barbecued. The rooms were beautiful, the kitchen small but functional. Nice flat screen tv with dvd player. RSC is about 3/4 mile from the main downtown part of Kailua Kona. The architecture is beautiful, and solid concrete, which is nice in terms of privacy. We were about halfway down in the project, and parking was underground and easy to use. The pools are large and quite near to the ocean, so you can sit out and watch for dolphins and humpback whales during the winter months. We were quite impressed with this place and happy our friends stayed there. You can stock your kitchen up at Target or Safeway, although the best quality meats are at Costco on the way in from the airport. If you are more of a hotel person then you will probably not be pleased at the lack of room service, but that's pretty common in timeshares. On the other side of the coin you do have a full kitchen and a washer dryer, which makes it easier to travel lighter. And separate roomy bedrooms with private baths also add to the spacious feeling. My friends were quite satisfied with this exchange, and will return. Mahalo.

I got hooked up with this place through Costco and I was very pleased. If you're traveling with children, the two bedroom condo is perfectly equipped to give you all of the comforts of home. The kitchen and laundry areas were game changers. We stopped at Costco to load up on food and saved hundreds of dollars packing picnics to take along and we didn't have to pack nearly as much clothing because we just did a load of laundry every few days. They have a little loaner closet with beach items which i found to be well equipped with beach mats, little chairs, flippers and a lot of other stuff (also saving me money and freeing up space in the travel bags). The hotel has an underground garage for your rental car. The views from your room are likely going to be beautiful. They have a family pool and a quiet pool for people looking to chill and not listen to my kiddos fight over who gets to use the snorkel. I'd stay here again and was glad I'd chosen this place for my favorite family vacation to date.

Wow man...2BR suite with ocean view at unbeatable prices. Unlike a typical hotel, these are all condos, I believe with individual owners or timeshares or something. I get the impression they are all decorated differently. But this is an amazing amount of space for the money in Kailua-Kona. Our unit had 2 full bathrooms, 2 bedrooms, a full kitchen (all modern appliances and granite), a huge lanai with an ocean view, and a decent sized living room. I wouldn't mind living here. The concierge was extremely helpful in finding a place to eat (Thanks Patrick), and other info. He even gave me his direct line and told me to call if I need some more info -- after we checked out. Service like that is hard to come by. Between this place and the Volcano country cottage inn, our big island trip was a smashing success. One minus: horribly tepid hot tub -- why even bother having one if you're gonna run it in "zero liability against old people mode"?

So my mom, my sister and I are Wyndham owners and befween the three of us, we have stayed at a good handful of resorts. Unfortunately, this one is by far our least favorite. The employees were super friendly (I definitely don't want to take that away from them). But the resort itself is dated, dull and almost eerie. The architecture and layout of the building leaves it to be unwelcoming and sad. When you first arrive, it is a little confusing as there is no obvious lobby. There are no bell hops or valet. There is a set of stairs that leads to two quaint desks. The parking situation and elevator access is almost silly. Not all elevators go to certain floors or parking areas. I understand why they did that seeing that the building is literally built right on the edge next to the water - they had to maxmize space. But aesthetically and visitor ease - its confusing and a waste of time. While there, I did notice certain areas said they were under renovation. So hopefully Wyndham is taking the time to bring this outdated building up to speed. It definitely needs an update if it is going to compete with the Wyndham down the road (which I stayed at before and was much nicer). All in all, the rooms do the job and offer plenty of space and the employees tended to our needs (playpen and crib for our two children) but there is nothing special about this place that makes it stand out and make me want to stay there again.

I'm so glad we choose this hotel, everything was just perfect, clean, all the amenities and also great customer service not Disappointed at all... love this place with spectacular views...

Do not become a Timeshare owner with Wyndom. Being an owner means NOTHING. You only get assistance or discounts if you go through ANOTHER presentation. If you dont, then the representative will NOT help ypu book excursions or anything else. Poor busuness model when you let owners know that you mean nothing once they have your money. Also they say that their cleaning protocol is excellent yet we found a piece of glass and a cough drop in our "freshly cleaned" room. We reported it but never heard from the housekeeping manager. This place is going downhill. Also to top it off checkout is 10 AM and they don't allow owners a late checkout. What a joke.

Suites are a slightly dated, but the design and overall layout of the property are good. Most lanais have a good view. More than enough parking during our stay. I utilized my timeshare ownership to stay here, but there are also permanent residents living here. Good location, close to main Ali'i strip, and 1 minute drive to Kuakini Hwy. Would stay here again.

One of the best resort we stayed in Hawaii! Very happy with the stay! Price is the least expensive among all!

We were checked in to room 432 and promptly requested to transfer rooms. Covid apparently not stopping travel as we were informed there were no other rooms. The room sits under the front area patio, overlooks the parking lot (not even a garden view) and has a large & very loud generator outside the unit + off the lanai. Apparently the ocean view rooms are only for "owners". At best this appears to be a 2-3* property. Would NOT recommend this property for those seeking a Hawaiian ohana experience & vacation. Pics to follow.

FANTASTIC! We are Wyndham owners and wanted to go to Hawaii. There was not much available and we took the first resorts that we could get. We ended up with a 2 BR place here, with an ocean view. The unit was well stocked as far as glassware, plates, cooking utensils, pots, pans etc. It was complete with a lanai that we could walk out onto to enjoy the sunset, overlooking the rocky sea cliff. We enjoyed the funky architecture of this resort too. The staff was great as well, especially Shyya, who was first to greet us at the concierge station. The rest of the ladies were great too. Very informative and knowledgeable about the big island. And they had some nice gifts for us when we arrived.

This review is for units 608 & 609. We have 2 rooms at the Wyndham Royal Sea Cliff Resort and the condition of the property at best is unacceptable. We are traveling with 5 disabled adult and noise can be an issue along with a dirty unit and mold. Carpets and furniture have many stains, leak from ceiling in master bath - there are many stains and rust on the ceiling so this is not a new problem, mold on ceiling in living room. They also had some construction going on at the pool which we were not notified on when we booked our reservation or anytime after. We were told this construction was for ADA compliance, but we again were never notified, if we had been we would have tried to book elsewhere. We were told by a gentleman who was supposedly management and he told us the issue on the master bath was being caused by the dryer, which according to my brother who is a plumber, is not correct, plus with the other stains and rust present, this has been going on for a long time. They also have not been back to address the issue. Tom Rhoades

Beautiful area of Kona near all the nice beaches- no beach in property though. Also no restaurant on site. Overall, enjoyed the stay with full kitchen and large 2 bedroom. The checkin was easy - little disappointed when we were told "ocean view" only to have parking lot first and "ocean view" in background . The staff was friendly and the location was convenient. Enjoyed our stay

Negative stars! This place is a HOT MESS! The property is a partly owned and part time share. The hotel is run by a Time share company that tries to pressure you into buying into their point system! They promised us things and did NOT deliver! They recommended a luau and that they were going to give us this great discount! They have us a 15 percent discount but I later learned that another site had a 35 percent discount! I had already researched and found other cheaper locations and the events were outside! But she promised me it was the best on the island! IT WAS held inside an Old dated convention center! It was advertised as an outdoor luau The perks that they claim to offer are NOT what say! You can find better discounts if you do your research. You can become a member of you want but in my humble and honest opinion this place will deliver lies instead of dreams! this place needs to come with a warning! Stay at your own risk! So horrible we are leaving a day early! And I will be visiting every single travel website to inform the public about my experience. Mahalo!

This resort is really pretty the two pools look out on the beach so you can see some beautiful sunsets. The grounds has a beautiful tropical landscape along with a full tennis court. The bedrooms appear updated in terms of decor, carpet, paint and furniture. The staff is very friendly. At first glance this resort should receive a 5 star rating. Please see my explanation below as to why it has such a low rating. Despite all the wonderful things this resort has to offer it came along with some very unwanted guests. One night while cooking dinner to my disgust my five year old son and I saw a COCKROACH in the kitchen. On further inspection I saw more traces of dead cockroaches. One was in the cabinet where the pots go and another was hanging from a spider web inside one of the kitchen cabinets. There were cockroaches almost everywhere in the brand new sofa, in the closet, in the kitchen, and in the entrance to our room. I feel so disgusted right now even writing about them. I really hope that the staff here fix this problem soon.

Well. What can I say...I suppose some of you might think I really have no frame of reference, since this was my first trip ever to the Islands, period. However, let me start out by saying that I have stayed at some pretty pricey hotels, and frankly, this place would get my money every single time over anywhere else I have ever stayed. Period. We purchased our 5-day vacation through Costco, which I highly recommend you do. We got such a great deal. OK on to the stay... wow... what a stunning, gorgeous place to stay. All I could say was "wow...wow...wow... WOW! This is OUR room??" We were on the 3rd floor in room#315...Full condo, fully stocked kitchen with all amenities, granite countertops, plates, serving dishes, knives, etc etc, huge frig with lots of room for left-overs and freshies ( the fresh produce and fish we bought) micro and full stove. There was ice in the freezer when we got there and a constant supply of fresh ice for the 5 days we stayed. You walk in the door and are greeted with a nice, long hallway and great artwork. There is a beautifully-carved sea turtle bowl that greets you on the hallway table. Its beautiful. We used it every day to drop change in, hang our leis, and put up pictures from our submarine trip and luau. We had a 180+ degree view of the ocean. I kid you not. The lanai was 25 feet long and nearly 20 feet deep. We had 4 lounge chairs, and in this little alcove by our room, white wicker chairs with deep comfy pads, and a clear glass table. A white ceiling fan over the table made it perfect for hot summer night dinners. The room was so perfect, with a huge livingroom, nice bedroom, nice bathroom, and NO BUGS ANYWHERE. I didn't even see a bug period until the day we left. Not even any flies. It was so great that we literally slept with our doors and windows open every night to listen to the ocean waves at night. The trees by our room gave us perfectly framed sunsets every night. We could look over the lanai into this little cove to the left where the waves would crash up on the beach. It was close enough that with binoculars, we could actually see fingerling fish swimming in the ocean water. We saw dolphins too. There are orange buoys out to the right, and one day there were 7 spinner dolphins cavorting, swimming, spinning and just having fun by that buoy. Word must have gotten around because at one time there were 3 site-seeing boats and one snorkeling boat out there with the dolphins. There was a para-sailer out there too, and his boater-guy dropped the parasailor guy lower over the dolphins, who started jumping up out of the water. It looked like they were trying to kiss the feet of the parasailers. OK. GREAT view of the ocean. And the hotel itself was just gorgeous. The grounds are exquisitely kept with hundreds of lush green plants, trees, bushes, and flowers. Flowers were everywhere, and on every level there were rock waterfalls that were surrounded with plants and flowers and palm trees. The walls were decorated with island hieroglyphs of turtles, dolphins, and other sea life. The place is just stunning and gorgeous and so well-maintained. Parking is a breeze, you don't have to walk far to the elevators or you can take the stairs, and even the underground parking lots are decorated with paintings of sea life creatures. VERY cool. The staff was unparalleled in service, politeness, and the "Aloha" spirit of Hawaii. If you want info on "local" stuff, talk to Keith. He's a real local and a great man with a wealth of "local" info. The other thing I REALLY liked... you don't get room service every day. Are you the kind of person who picks up before the staff come in to pick up? No worries! They don't come unless you ask them! They give you a TON of towels and everything else you need, and a washer-dryer unit to do your own laundry. And yes...I LIKE it that way. We WILL be back to stay. I liked it so well I told my husband I wanted to buy a place there. I could live there for ever and never miss the mainland. Period. And I mean, buy a place at the Outrigger and live there.

I'm going with 3 stars. Didn't really care for the resort itself - it has a very urban feel to it, like an apartment building with very little in the way of "grounds". Still, we had a HUGE 2 bedroom/2 bath unit for $175/nt, so that's a great value for the amount of space. Our unit had a filthy floor and other things that showed that housekeeping probably wasn't quite as good as it could be. I'm betting that the staff isn't given enough time to clean in between occupants, and cleaning every inch of a 1300 square foot floor is pretty hard in a short amount of time. And the "mandatory" cleaning fee on checkout is kind of a bogus add on charge. For us it was $60, and if we had wanted housekeeping DURING our stay we would have paid more for it....so really, you're going to charge us for a cleaning we never benefit from?? Another complaint is that although the master bedroom was quite large, we only had a queen sized bed. A king would have been preferable....I know, I know....first world problems. The kitchen was well equipped and we did have an ocean view from the lanai and the living room. Having a washer/dryer in the condo was awesome. Don't think we'd stay here again but ya never know.

I absolutely loved this place, it totally exceeded our expectations. We found a special online through their website and didn't really know what to expect. All we were really hoping for was a safe and clean place to stay that had a kitchen so we could prepare some meals. What we got was totally amazing! This place was bigger then my apartment! It also included a separate dining area, flat screen TVs in the living room and bedroom, full large kitchen stocked with cookware and dishes, washer and dryer (including laundry soap for us to use), a very comfortable bed, beautiful lanai, and it was really quiet. I couldn't believe how quiet it was! We opted for a garden view suite but still could see the ocean and sunsets from our lanai. The sense of community in this resort was great; the staff held functions for the guests and we also met other guests at the pool and other areas around the property. The staff were really nice and helpful, and I loved the open-air feel of this place. This place was a 20 minute walk from downtown historic Kailua and very near grocery stores (we mainly went to Safeway and Island Naturals). It was also about 15 minutes from beautiful and empty beaches and national historic parks. I can't wait to stay here again! I am also recommending this place to anyone who is thinking of visiting the Big Island.

I booked through Expedia and my room was very nice and spacious but a view of the parking lot. Still nice unit. BUT, my surprise was the $200 cleaning fee! We only stayed 2 nights in a 2 bedroom. Not blaming Expedia but come on they should notify people about a cleaning fee equal to one nights accommodation! Nice pool area. No gym. And while I had read about the friendly staff and wish I had experienced that. All I got was attitude when I asked about a zip line trek from a person. They were friendly enough until I decided I did not want to book right then! My wife was not with me and I felt logical to see if she would want to try it. But the cleaning fee is a rip off. That significant a fee needs to be disclosed up front. I moved to a full house I have rented for 8 years afterwards. I stay 10 days and the cleaning fee for a full house is $150! Sea Cliff will not get a chance to screw me again

Currently staying here, the people are very nice but the room is awful! I would never stay here again! Got here Friday and have already seen four roaches and it's only Monday. Looking for alternative accommodations right now. Save yourself time and money and stay anywhere else. The best thing about this place is the staff. Headed to post on trip advisor to warn future guests.

Love it it's the nicest timeshare I've stayed in. Very clean nice pool the staff really shows the Aloha Spirit. Had everything I needed. I will stay here again.

I've seen mixed reviews on here, but I have to say this place was pretty dreamy. The resort itself sits about 2 miles south of "downtown" Kailua and is close to everything. There is a cool little tropical garden throughout the center of the resort, where you can we snails, slugs, geckos and other island life, in addition to some really beautiful tropical plants. The Ohana pool is perfect size and was never really crowded. It also sits right about the shoreline, where you can swim in the pool and watch some amazing sunsets. Staff was very mellow and accommodating. Rooms were nice and clean, we had a 2 bedroom, 2 bath unit with a Lanai. We also had a view of the ocean on one side and you could almost see the peak of Hualalai on the other side. 2 things to note: there is a spa, but it's with the quiet pool area so we did not get to enjoy that with our kiddos. Also the shoreline is dangerous. While there is access, it's really rocky and you'll see plenty of signs trying to dissuade you from venturing out. Overall great little home base for our big island adventure.

This is an awesome place to stay. Thanks Jenny, for making our trip to Royal Sea Cliff awesome from arrival to departure. You deserve the employee of the month parking spot in the garage! Our 2 bedroom suite was huge and very clean! We had a partial ocean view which suited us just fine. Very quiet condo complex since there are condo owners here too. Staff was very friendly and helpful. There are two pools, one adult and children. They have a tv room with books, coffee, games and lounge chairs. There is an activity schedule and ping pong table as well. As a Wyndham owner, we were pleasantly surprised with the short owners update and low key sales offers. Thanks Dennis and Ricky! We will be back! Thanks again Jenny!

My family and I stayed at the hotel for two nights. We purchased our stay with Expedia. The location of the hotel is a few minutes away from the town and beaches. The room definitely needs to be updated. We requested a room with two beds and got a room with one bed. The room smelled of mildew and regardless what condition you leave your room in there's a very pricey house keeping fee. The washer in the room made a loud knocking noise and the dryer didn't dry well. Overall this hotel is over priced and over rated.

Loved our stay here. Only problem was the maid service knocking loudly on my door over and over when I was told there would not be maid service..... anyway, the view was great, the room was clean and current, the beds were comfy. Our room had ac, which kept turning off, but other than that irritation was very nice. WiFi actually work here BTW!

They are driving me crazy! They charged me a second time for my stay on the day after we checked out. No one will take responsibility for the charge or have it returned to me. The froze money in my account during my stay and released it after I checked out. Then they charged me a second time for my stay the following day on a card they had not swiped but used to hold the reservation. There is no one that will acknowledge they have taken the second payment or try to help me. I had to file a fraud report.