COACH Outlet

Super friendly staff! They seemed to have been sold out of a specific handbag that my wife wanted & one of the store managers did their best to find it for us.

Bought a loafer and sandal took items home realize that I was given 2 sandals instead of the loafer and sandal I purchased. After a while of purchase. Took items back to the store and explained what happened, the manager Ashley said to me you did not pay for the 2nd pair of sandals I'm like I did pay for a sandal and loafer. long story short after reviewing my account and saw that I did purchased both items she said to me oh we can't just give you the shoe because I don't know if you have the loafer at home. We have to look through the footage. I am like fine go ahead and review your camara because you are accusing me of stealing even though you see my purchase. It all boils down to race and color. I bet if I was not a black person and stereotype, I would have been treated differently tonight. The 2nd pair of sandals that I returned was ceased, I came home without the loafer because the manager said she can't investigate anything tonight but could cease the sandals my money is left in limbo till someone decides what. I will definitely not be purchasing from this store and someone need to take a better look into this. I regret the day I set foot in that store! If I could this is a ZERO STAR from me.

I only go to this store. Brianna is knowledgeable about the inventory and always makes good suggestions!! Thank you Brianna for always helping

Has cute stuff, but the workers were all useless and some were rude. Didn’t revive any acknowledgement when coming in the store or any help when needed. Asked the price about one item and was little and minimal answer on advice. When purchasing my bag I asked if they had a new one wrapped up and they did not which I understand but they said they had others in the back. I asked for one in the back, a blonde looked at me with a dumb irritated stare and did nothing so I settled for the bag off the floor and looked to make sure there were no marks and she rolled her eyes. While checking out I asked if I could have it wrapped in tissue paper and she said okay then she just put the bag in a brown bag and handed it to me. I said to her I wanted it wrapped and she just threw a piece of the paper at me instead of doing it. Won’t be back to this store

Visited on a weekday morning, so was not very busy. The staff at the entrance was very helpful. They have a lot of cool stuffs and the prices are okay.

I came in today looking for the purse that’s going viral on tiktok and the worker named Jordan was sooo helpful and sweet. If workers were like Jordan than I would visit everytime

The staff are very helpful and kind. Big salute to them! I was able to buy a small bag. Looking forward to carrying it around 😊

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