John B.
Yelp
This company runs ferry services with tours of Bull's Island and St. Phillips Island, which I've reviewed separately. Those are great. The company also run various canoe and kayak tours, which have been a bit of a nightmare for me.
The Lowcountry wetlands are fantastic and demand to be experienced close up, and many of the tour options sound great. They run quite infrequently, and even when offered, have been unreliable in my experience. To some extent, this can be attributed to weather and varying demand, which is a hassle but is part of the business. Wisely, they don't actually charge you money until you are actually at your tour doing stuff. However, I haven't forgiven them for the one time I made an online reservation at the last minute only to drive to a site at 6 AM and find the tour was canceled, with no one around to answer the phone and an active listing still on their website. They were apologetic, but didn't really do much for me.
When tours are unavailable, I keep getting calls asking me to reschedule for another day, which strikes me as tone-deaf. There may be a market of people who hang around waiting for a midweek spot to open up, but I would think that many of us are tourists who aren't there for very long (I'm rarely in Charleston for more than 48 hours, and it takes a lot for me to get there at all), and even the locals I assume must have jobs. If I scheduled for X day, I probably want to do something on X day. What's also irritating is that their website, while flashy, doesn't have a calendar. You have to search through a dozen infrequently offered niche tours to see if you can find something that's available when you're available rather than just seeing what is launching on the day that you're around and free. They really don't seem to get my needs in that regard.
When I finally, after frankly a year of trying, found a kayak tour that actually fit my schedule, it was beautiful weather, beautiful scenery, and some hard work. Wildlife abounds, and my trip through the Kiawah River area yielded sightings - albeit sometimes fleeting ones - of everything from a roseate spoonbill to a dolphin trapping fish against an oyster bar. The people running the tours and the equipment are good enough, and while these things aren't cheap I still leave a tip. The scenery delivers, but this tour company hasn't always met my expectations. I'm just not aware of anyone else that gives you the same chance to see this particular environment.