Coco Palm Beach Resort, Ko Samui

Overall this hotel is super nice. The standard room is a separate spacious and comfortable bungalow. The grounds are very pleasant, green and well kept. The only thing I would change is incorporating simple sustainability measures which coincidentally would lower hotel’s costs, especially: - Instead of providing single use plastic water bottles in the rooms, install a water cooler in the lobby OR using reusable glass water bottles in the rooms. Koh Samui is drowning in plastic waste and this is just such a simple action to limit the hotel’s contribution to that. - Having the option to not replace towels (eg wash if they are on the floor, don’t wash if they are on a hanger)

At first, when I arrived by taxi and my suitcases were unloaded and placed in front of the hotel, no staff member greeted me. I stood there waiting… and waiting. After about 15 minutes, I decided to have a smoke while still waiting. Eventually, I thought I should go and see if someone at reception could help. Again — I waited… and waited — until a staff member finally took her time, treating me as if I were just someone who had randomly walked in off the street. The check-in felt robotic: sign here… sign there… beachfront room 123. I paid a premium price, so I expected at least a basic level of hospitality — especially from a SHA Extra Plus resort. I was driven by golf cart to the bungalow. Inside the room, I had to search for a while before finding where to insert the key for electricity (well hidden behind the curtains). Next, I wanted a cappuccino with almond milk. That turned out to be impossible. No almond milk, no oat milk, no alternative. (Well, lucky me — because I’m intolerant to milk products.) I called reception… let’s just say luck was not on my side. Breakfast & Hygiene Breakfast was extremely disappointing. I didn’t even bother taking photos — when I arrived, there were only leftovers and scraps, and the food containers and surrounding areas were greasy… and more greasy… one after another. Cleaning? So-and-so. I honestly didn’t notice much difference, except that the bed was made. Overall, everything felt greasy: • Curtains left grease on my hands • Tables were greasy • Seating areas felt greasy • The terrace was dirty Location Issues The beach itself looks nice, but the resort is located right next to Lamprayah High Speed Ferries. From there, a strong smell of gasoline frequently drifts straight into the beach bungalows, pool area, and restaurant. It feels like I’m sitting on a ticking “beach bomb” every time I light a cigarette, due to the constant smell of gasoline from the nearby ferry port — only about 50 meters from my bungalow and roughly 10 meters from the restaurant. I constantly experience pressure and headaches. It feels like I’m eating gasoline with every bite of food I take, and with every sip of water or coffee that goes down. Disgusting. There is also constant noise and deep rumbling from running ferry motors — every morning for hours and throughout most of the day. Surroundings Nearby shopping and restaurants are not worth trying, unless you want a bad stomach for the rest of your vacation. Final Thoughts The photos shown online are flattering — but not reality. The resort is seriously overpriced for what you actually get. I deeply regret choosing this place, as it felt like paying far too much for very poor quality. To be fair, the bungalow did have a great view, it was spacious, and the bathroom was large. Even though this is officially a ⭐⭐⭐ hotel, I didn’t expect a five-star experience. However, when a resort advertises itself as SHA Extra Plus, I expect better than an average 3-star hotel. I have experienced many much better 3-star hotels than Coco Palm Beach Resort SHA Extra Plus. I honestly question whether this place even deserves two stars. This is not a place I would recommend, nor one I would ever return to.

The Coco Palm Beach Resort offers a truly charming and relaxing experience in Koh Samui. The property itself is amazing, boasting its own tranquil private beach conveniently located near a small pier. We loved the availability of free beach shacks 24 hours a day, making relaxation effortless at any time. The pool area is a highlight: clean, well-maintained, and featuring a gradual depth (4-5 ft). It sits right next to the private beach, offering a seamless transition from sand to swim. The staff are welcoming and helpful, though communication relies on basic English, which was perfectly sufficient. The resort's location is a major plus for those seeking peace. It is situated on the less commercialized side of the island (away from the East), offering quieter, more restful nights. One necessary note: be aware of a potential mosquito situation at night. It is best practice to keep all doors and windows to your room or suite closed after dusk to ensure a comfortable night's sleep. Overall, Coco Palm Beach is a fantastic choice for travelers prioritizing a quiet beach atmosphere, cleanliness, and phenomenal food at a great price.

We spent 5 nights in a deluxe bungalow. While the location on the beachfront is nice, our experience was disappointing compared to the price, especially given it was high season. The photos online made the bungalows look modern, but in reality they were quite outdated and run-down. There were no opaque curtains, so the sun woke us up early every morning — not ideal when you’re on holiday. There were a lot of families with young children, which was fine for us, but not great if you’re traveling as a couple looking for a quieter atmosphere. The breakfast variety was limited — it was okay for the first couple of days, but became repetitive and uninspiring after that. Although the hotel is right on the beach, the shoreline was not very nice — a lot of debris and pollution — and the nearby speedboat pier didn’t help the scenery. Overall, not great value for money considering the price we paid.

Wonderful experience staying at this resort. We experienced bad weather at the time but that just added to the atmosphere. Very kind polite staff. Excellent food at the restaurant. Will be back very soon.

Very cleanly kept, quiet area with a handful of restaurants to choose from. A car, motor bike and laundry service across the road. Ferry pier 2 minutes away. Good size rooms, great breakfast buffet, lovely staff, value for money

Great location just by the pier for those travelling to the various islands. Cheap clean rooms. Simple brekkie and lovely beachfront bar. Would stay again.

We only stayed 1 night and had a very basic room but the location is good, right on the beach and the staff were excellent. Breakfast has a good choice and if you’re catching the ferry or coming off the ferry like we were there’s no place better located. Top tip, from the ferry, don’t walk right round to the main entrance like we did, there’s literally an entrance to the right of the ferry. It has CoCos restaurant written in it but you could use it to walk up to reception.