Robert W.
Google
Location is great, right on the south shore, home of the best beaches. It's an 8-minute walk to the #7 bus stop, which will take you to more southern beaches such as Horseshoe Bay, or to the end of the line at Dockyard where the for tis and the cruise ships stop. Also you can stop at Gibb's Hill Lighthouse on the way. there. The #7 bus in the other direction takes you to Hamilton, where you can transfer to all the other buses. Also it's a 9-minute walk from the hotel to the grocery store.
The atmosphere is great. Relaxing, calm, and chill, as it should be since you're right on the beach. Everyone on staff is super polite and accommodating.
Rooms are updated and all rooms have an ocean view. Some buildings are closer to the ocean than others, but even the farthest building from the beach is just a short walk down the stairs to it. Also, you are closer to the main building/restaurant the higher up the hill you are. Smart TV with big screen. I logged into my YouTube account and you can also log into other apps. Good Wi-Fi. Good rain shower with handheld wand. I didn't like that the shower didn't have a door though. It's one of those half-enclosed glass showers, where water ends up all over the floor. Please enclose the whole shower.
Beds are comfortable and you get a lot of pillows. Refrigerator is a good size to hold all your things. There was no ceiling fan or luxury bathrobe in my room, even though their website says my room would have them.
Plenty of American-style outlets, including built into the furniture and the alarm clock. Also, USB ports built into them.
Good value for your money, especially if you get a package deal like I did.
Cleanliness was so-so. Upon checking I noticed food particles and other debris on my floor. The room was cleaned daily however and those cleaners were good.
Noise levels weren't an issue until my last day when someone moved in above me. Also that day I could hear loud and clear a man's whole conversation on the phone. Not sure if he was above me or next to me. Sound must carry thru the air vents or something.
Beach is very private with lots of lounge chairs and umbrellas for guest's use. If you go around the rocks you come to the regular beach, which was also quiet.
Dining was good, although it can be pricey. Also, be careful when asking for water. For one meal I wanted a glass of water but was brought a giant glass water bottle imported from Italy that costs a lot of money. I only drank half of it.
Overall a recommended hotel that is right on the beach.