Cocobay Resort (Antigua)

My wife and I had a fantastic stay here. It was our first time in Antigua and the staff here made our visit perfect. Derrick, Kemlin, Marsha, Marlin, Terry, and so many others were so personal and professional. The size of the resort was perfect. Not too big and not too small. We highly recommend this place. We will be back.

I will start by saying we are frequent travelers and have never left a poor review for any stay.|We booked Cocobay a year in advance and were counting down the days for our arrival. The videos and pictures on social media had us beyond excited to celebrate our anniversary in paradise.|Upon check in we were taken to a downgraded room from what we had booked and paid for. The staff did not catch this we noticed and immediately went to the front desk. Had we not noticed they would have charged us for the high level room we booked and allowed us to stay in the downgraded room. Side note, there was hair on our bed and “anniversary” was spelt wrong on the bed (I could have looked past this had we had the correct room). |I will start by saying the property is marketed very well but leaves much to be desired. The pools are small with few chairs and the beaches were public. We were told by a staff member we could walk if we wanted to another close by beach but could “get robbed”. The food options are very limited and were the same for dinner and lunch, no top shelf alcohol. There are also up charges for many of the food choices on the menu. This resort is advertised as being romantic and luxury yet people are eating dinner in baseball caps and bathing suit. |Little was done to rectify the booking mishap other than them saying it was a big embarrassment. We left after a day to head to another resort and would not recommend to anyone looking for a romantic, relaxing experience.

I truly cannot recommend Cocobay enough. The first thing I want to highlight is the wonderful service and attitude of everyone who works there. The employees were absolutely delightful and very friendly. Although it is an all inclusive, we took the shuttle into town one day and bought fresh mango which the kitchen sliced up for us during dinner one night! The cleaning service was fantastic and the rooms were in tip top shape every day. The beaches are beautiful. While I loved the all inclusive experience, I also loved the opportunity to experience other things on the island. Cocobay was gracious enough to let us borrow snorkeling gear, so we walked to other beaches outside of the all inclusive to look at shells and wildlife. I know this resort is marketed as a honeymoon resort and while it is quite romantic, my mother and I came here for a much needed getaway. My mom was a nurse during covid and recently retired, so mine and my dads gift to her was to send her to Cocobay with me tagging along. Amazing trip and we will be back for sure!

We had an unforgettable honeymoon at Cocobay, staying in M1 from June 20-27. The resort's breathtaking views and amenities were outstanding, but what truly made our experience exceptional was the incredible staff. Their warmth and dedication made it hard to say goodbye.||We wish we had taken more pictures with the staff, but here are three we managed to capture with Sandy, Jermain, and Bernard. 🥰♥️ ||Special thanks to Sandy for her thoughtful care in cleaning our space and her kindness in making us feel at home with her regular check-ins. Jermaine charmed us with his personality and took the best photos of us, creating memories we’ll cherish forever. Bernard went above and beyond during check-in and throughout our stay, ensuring we felt safe and well taken care of. ||Beyond these three amazing people, every staff member we came in contact with was incredibly kind, and we miss everyone dearly.||We can’t wait to return to Cocobay one day! We hope to come back every 3-5 years to celebrate our anniversary ♥️||Sincerely,|Sam and Aaron

We just returned from a 6 night stay. Kemliyn checked us in and upgraded us to a Cottage closer to the Restaurant and pools after she saw I had a issue with a sore leg. She was amazing ALL week long. She was amazing at finding us the best excursions. There is really only one restaurant- - then they have a Panini machine at one bar that makes sandwiches. and they have a restaurant on property that is open to the public called Sheer Rocks - which is not included in the All inclusive package. The pools are very clean and could always find a lounge chair. Bartenders Lisa - Mac Daddy - Derrick and Shiasta were AWESOME!! They were the epitome of service with a smile. I would definitely recommend and would return in a heart beat.

Me and my husband were very nervous at first because all inclusive’s kind of have a reputation. However, Coco Bay blew us out of the water. The food was great, the staff were amazing. I also have a decent amount of food, allergies, and they were more than accommodating.The area was always kept clean and the beach was perfect. I can’t recommend this place enough. Our honeymoon will surely be one to remember.

The resort was so beautiful! The staff were literally the best and made our experience wonderful! Me and my husband will definitely be back to visit this beautiful island and these lovely people! We really did have the best time while also being able to relax and enjoy everything!!

My wife and I went here in early June of 2024. For those who are looking for a quick summary, I'll write that first than go into details for those who are doing deep research.||Cocobay Resort is in a very beautiful location, the most scenic I have ever seen in my life. After a couple of days, you find out that their key demographic is honeymooners. The reason I say that is the main things to do at the resort is eat, drink, lay by the pool or on the beach, take in the view, and spend time in your room...with each other...... If you are looking to do anything beyond that, you will have to pay. The food was very good (my wife had other opinions). Service was extremely good. The room is complicated to explain. Simply put our view from our room was great, but the rustic cabin had simple flaws that were annoying. It's a great resort, but we felt that it was too pricey for what little it provided. I would still very much recommend it, but know what you're getting.||Resort: The resort offers 2 infinity pools, 2 restaurant that one of them you have to pay outside of your all inclusive package, coffee bar that has a very small gift shop, fully stocked bars across from the restaurant and the other by the sunset pool, and 3 beaches. Everything is very clean and well kept. Everything is also open air, so that was a disadvantage for us because the temps were in the 90 degrees with a heat index of 100. That leaves the only way to escape the drenching heat is the water. Pools were well kept and has lounge chairs. Depending on the time of day, half of the chairs are out of the sun.||Room: The room is a one room cabin with a bathroom. Everything is wooden, except stuff in the bathroom. There is an air conditioner in the corner of the room and a fan above the bed. The bed faces the patio, so you can wake up every morning to a great view. Bed is a very comfortable king size bed. The doors to the patio and the main door to your cabin have pretty large gaps. Small enough to function, but the only security that you have on your main door is the door knob lock. The gap in the patio door did let a good amount of heat inside. Some of the floor boards did bend as I walked on them. The bathroom, during the day, is a hot box if you stay in there for over 5 minutes because there is no air conditioner near by. It seemed every time I went to the bathroom, I had to take a cold shower to rinse the sweat off of me. The floor in the bathroom got drenched from the shower that we had to designate a towel clean up the puddles. There is a tin roof covering, but no ventilation at the top. That means the fan is blowing the hot air from the cooking tin roof down to the ground. The air conditioner was on full blast the entire day, but little effect until the evening.||Pools and beaches: The best ocean water I have ever been in. Very calm and very blue. The beaches are public beaches, but that is not an issue. Plenty of room. The pools are well kept and a good place to refresh.||Food: You get 3 sit down meals a day with a snack time between lunch and dinner. I thought the food was good and it changed every night. I am a very, very picky eater but I found a lot to eat each night. If you book direct, you avoid the up charge on some menu items, so I highly encourage you to do that. Servers were good, though at times seemed inattentive. Most of the time, however, it was good service.||Entertainment: Nope. Sometimes there is a keyboard player at the bar at night, but we found ourselves looking at each other wondering what to do. You can rent jet skies for a price. Go on a sailboat for a price. But little to nothing to do for free.||Staff: Everything that I asked for I got quickly. Unfortunately, I seemed to have asked stuff so often that the front desk had my room number to memory. Regardless of my asks, everything was greeted with a smile. Zero complaints with the staff.