Rosie Bond
Google
I used to love this place! I have been coming to this place since I moved to the area in 2016. However, either the owner doesn’t care anymore or the employees are contributing to the decline of the service. I always get all my cakes, French macarons, cookies and croissants, for all my multiple parties from this place. Like usual I stopped by on a Monday to place an order for a party on Saturday, but the place was closed, due to the “heat wave’, I was OK and told myself, no problem I’m a regular and I’ll call the next day to place my order, well I call in to place the order and a very rude lady on the phone said they couldn’t accommodate, because the orders are supposed to be 5 days in advance. I told her that I would have met the deadline, if they didn’t close for a “heat wave” and that it wasn’t my fault. She responded, “well it’s not my fault either that the management decided to close and the owner said she cannot do it”. What kind of response is this to a regular customer, who buys all my pastries from this place? I like to support local, but I WILL NEVER GO BACk TO THIS PLACE… I ended up driving to Ladure at Short Hills and got all the French macarons from a real Parisian store, who didn’t give me an attitude on my order. Definitely this place has become Cocosucks!