Coconut Bay Beach Resort & Spa

My company booked a staff trip and this experience has inspired me to come back to Coconut Bay again.|I was welcome by warm staff who went above and beyond to make sure that I had the best time. I started my day in the cafe every day and lovina, Marika and Shaka made me laugh every time they gave me the best coffee and smoothies remember me by name. Claude made the best drinks, made suggestions based on the entire teams taste. Dana, brad, Shermanda and Dee would our massive tables of 8 to 12 effectively and knew what we needed before we did. I drank allot but the staff made sure we were hydrated the entire time. Last but not least Hermina at dinner booking I changed my booking 5 times and I felt so bad but she just changed the bookings over and over again with a smile. I truly fell in love with every aspect of the resort the entertainment staff were extremely talented and left me in awe. The amount of time I got asked about my allergies made me feel safe even If I had none. Ever restaurant had Vegan, gluten free ..... Options upon options. Book now and book often clean rooms and the attendants left sweet notes on our beds after every cleaning..... I have more to but no space to say it. In love thank you so much.

From the moment I arrived at Coconut Bay, the service and hospitality were absolutely top-notch! Every single staff member went above and beyond to make my stay memorable. The rooms were spotless, comfortable, and cozy truly felt like home away from home.||Breakfast time was definitely my favorite part of the day! Evelyn deserves a special mention, she was so bubbly, caring, and full of positive energy. She made sure we were always taken care of and never ran out of anything. Her warm personality really made each morning extra special.||The food overall was a solid 10/10, and the entertainment was fantastic you guys truly delivered to the T! I couldn’t have asked for a better vacation experience. Thank you, Coconut Bay, for making my stay unforgettable. I’ll definitely be back! 🌺✨

During my recent stay (July 2025) I was especially impressed by the chambermaid (Peggy) assigned to my room. She was courteous, thorough, and consistently maintained the highest standards of cleanliness and professionalism. It's clear she takes great pride in her work, and truly made my stay more comfortable and pleasant. Unfortunately, I did have a less positive experience with one of the front desk clerks. When I approached with a simple inquiry, her tone was dismissive and unhelpful, which left a poor impression. I believe all guest deserve respectful and courteous service, and I hope this matter can be addressed to ensure a better experience for future visitors. The restaurant staff were friendly and welcoming. The food was absolutely delicious. Every dish was full of flavor, perfectly cooled and beautifully presented. Overall, it was a great experience.

Our company recently celebrated its 25th anniversary with a business retreat at Coconut Bay Hotel, and the entire experience far exceeded my expectations. From the moment we arrived, the staff’s warmth and professionalism made me feel truly welcomed.||Every aspect of the stay was exceptional with the service being outstanding, the food and drinks were top quality, and the activities were engaging and fun, it was the perfect balance between work and relaxation. The team went above and beyond to ensure that this milestone moment for our company was unforgettable||A heartfelt thank you to the entire Coconut Bay team for making our celebration so special.

This was my second time in St. Lucia, even though it was short it was quite an experience. The staff was exceptional, I would like to shout out Tari, Jedi, Star, Dee, Lenora, Debra and so many more I can’t remember all their names. Customer service 10/10. The water slide was very fun, the lazy lagoon was relaxing. The food so many options from breakfast to lunch to dinner. The theme nights was entertaining.

We had the best time at Coconut Bay! We went for our honeymoon and absolutely loved it, we want to go back! It was beautiful, clean, there was so much to do and so many places to eat, and the employees were so kind. Also I have a lot of food allergies and they really took care of me!

Me and my significant other stayed at Coconut Bay Harmony for 5 nights and 6 days. We enjoyed every single minute of the hospitality and entertainment that the staff provided. All the staff were welcoming and helpful. The food in any location serving food was fresh and delicious. We tried to visit all parts of the property, even the petting zoo. This resort grounds is massive and impossible to not fit everyone's expectations. We also did the land and sea tour and it was AMAZING. Having a chance to soak up sun in the Caribbean sea and culture in Soufriere. Great experience overall. Thank you to all the staff especially the bartenders Dee and Dillon (you guys showed us a good time).

I just got back yesterday from a week at Coconut Bay resort. I took my three married children and their spouses and four grandchildren ages one to four. I wanted to write this review because the experience I had was so wonderful and for anyone that wants to spend time with your family And have your different ages all find things and places to enjoy at the resort was amazing. we all stayed next to each other on the first floor, and I was greeted in the mornings by my grandchildren knocking on my door. We were so close to all the activities, but never felt that it was overcrowded or noisy. My son is married with no children yet he Had plenty of choices of activities even with staying on the splash side. We did the land and see excursion and that was excellent. When the beach was full of seaweed, they took us to the Caribbean side, which was a 15 minute drive no charge and we snorkel and Enjoyed the calm Waters. The children mostly played in the pools, but did do the activities at the children’s club and had a blast. The two specialty nights were fun, Caribbean night and country night. Every night we would go listen in the lobby to the entertainment and enjoy dancing. The employees were so accommodating. The airport is a five minute drive to the hotel. The place was well cared for and very clean. The specialty restaurants were delicious. The only negative was the unnatural amount of seaweed that has become a phenomenon in the Caribbean..