Phil B.
Google
Check in is 2pm, but the rooms were not ready and there was no urgency about getting them ready - it took over half an hour for them to be available. One rooms didn’t have towels and it took three requests to reception and four hours to get some. The hot water boiler in one of the other rooms didn’t work, so some people had cold showers. The WiFi only works in reception, which on a complex of this size and this price is useless. There are lots of pictures in reception proudly displaying all the celebrities who have visited, but this is a vastly overpriced hotel for poor service, cold water and no WiFi.