Matheus Couto
Google
The Cocotal Golf Course and its infrastructure are excellent! The private classes with Kevin were absolutely amazing he is a fantastic instructor and made the experience very enjoyable.
However, I had a disappointing experience with the chauffeur service. After my class, I waited in the lobby to be picked up and noticed the golf course transportation parked nearby. I saw the driver leaving with his backpack, so I ran to ask for a ride back to the Paradisus Palma Real. To my surprise, the driver responded loudly and angrily, saying he was about to go home and now had to drive me back. He blamed me for taking a later class and being the last client, even though this was not my fault. He also accused me of not communicating with him beforehand, despite the fact that I was never provided with his contact information.
The experience left me feeling extremely disrespected and uncomfortable. Next time, I’ll opt for an Uber instead, even though transportation is included with the hotel stay. The chauffeur’s behavior was unacceptable and put a damper on an otherwise great day.