M
Google
13 December 2025
It is a five days stay at Les Cocotiers, Rodrigues [the time I am writing this review is my third day here at the hotel].
I have given 2 stars for location because Port Mathurin isn't far, approx 5-10 mins.
As for room and service, I've given 1 star because it's unclean. My bathroom has no door whereby all the water splashes near toilet [looks like the door has been broken and kept unrepaired]. The tidiness of the room and teacups aren't up to the standard I expected even from a 3*. The teabags [removed from its packets] are kept in a basket which I found quite unhygienic. The bedsheet cover was covered with entangled bundle of hair [not mine]. Clearly, the housekeeping has lots to improve. As for the service, I rarely found a smile or a warm hospitality from staffs [their expressions were cold, I felt unwelcomed]. The pool was greenish and I didnt feel to give a try at all, despite the scorching sun and heat.
The dinner starts at 7pm, this could have started at 6:30pm! The breakfast at 7:30am could have started at 6:30 am too! The staffs aren't even ready at these late time 🙄 some food are placed well after the time mentioned which means that clients may missed few dishes not yet reached the buffet. It was a disappointing scene to see clients walking around the restaurant famished waiting almost with pleading eyes for the staffs to let them in! At least if its 7:30 the hotel should respect the time and everything should be ready.
Expect chickens 🐔, cats and pigeons walking freely in the restaurant.
Exotic? Yes ... Hygienic? No
So many times I passed by the reception area and no one there! In the room, there is no phone and they ask clients to call reception from their own mobile! Once, there was no electricity and I called reception whereby I was connected to Mauritius Cocotiers while I am in Cocotiers Rodrigues!
I believe that Les Cocotiers hotel has to rebuild so much in terms of their service quality and infrastructure. A minimum professionalism is expected from hotel, even if it is a 3*.