191n_rak
Google
Avoid this place as far as you can. When i desperately needed help, they took advantage of me, just to get more money. Due to a technical problem I accidentally made a double booking for the same days, but i noticed the mistake approx 10 min. after the booking and immediately wrote to Cocotinos. I explained the situation in details and kindly asked them to cancel my reservation for free, which they had the opportunity to do so. Instead of doing this, they just replied very shortly that they can’t help and won’t return any money. I found this an incredibly bad move, not just because i lost quite a lot of money, but also because when you are traveling alone, especially so far away you rely on other people for help. They knew my situation and instead of being decent, they just took the easy money. Indonesian people have otherwise amazing hospitality, go and find another place with good people. Here don’t expect any decency or help when you are in need of it.