Andy G.
Google
Collette sold two chairs for us in May, and I didn't find that out until I went into the store in June and asked for an update. The salesperson there said a check would be sent at the end of June. No reason for the long lead time, but okay, we can wait. When it didn't arrive by the second week of July, I sent an email and received word it would be put in the mail shortly. That was July 12th. The check wasn't mailed until July 27th and I didn't receive it until the first week of August -- for a sale completed in May, mind you. I was left with the distinct impression that if I hadn't followed up and stayed on the case, I would never have seen the money. Rest assured we won't be doing business with them again, and I'm not interested in an apology in response to this post. As you'll see from previous posts, they promise to do better, but it appears this kind of behavior continues regardless.