Color Lab 1 Hair Salon

Helen is the best!! She’s been doing my hair for about three years now and always takes the time to understand the look I’m going for and discuss what works best for my hair texture and length. She also does fabulous highlights and color. So good my husband started going here as well for his hair cuts! The new location is very nice.

Highly recommend this hair salon!!! Helen provided top tier service and was very transparent throughout the whole process. It was my first time getting an ash blonde balayage and my original condition was a very warm color with grown out roots. Staff were very nice too, everything went well and beyond. Im very happy I chose to come here and love my results.

Helen is the BEST hairdresser around, highly skilled and tentative. Every haircut has been exactly what I wanted. Highly recommend checking out her new location in Bay Ridge.

The hair washing process was very nice, although the shoulder massage was a little painful, it didn’t bother me too much & I’m overly sensitive around my shoulders. It was a fine experience until the actual haircut. First, I should mention that I had spent the past year growing out my hair from a short french bob. I decided I wanted to get a haircut to give some shape to my hair which was finally at a medium length (around 15”), and gathered some inspiration pictures. The photos I showed, linked below, were clearly layered cuts, with layers all around the head. Unfortunately, the haircut I received is absolutely horrible. The hairdresser cut off a good 5” of my hair, throwing away all the time and work I’d put into growing out my hair. I may have been able to get over that, had the haircut itself not been horrendously executed. I’m convinced that my hairstylist had never in his life cut layers into hair before. Not only are there absolutely NO layers at the back of my head (the primary reason for my haircut), but the only “layers” in my hair are the two front pieces, which would be better described as chunks. I am not a stickler for every strand of hair needing to be even, but the front face framing strands are the only two pieces that need to look at least somewhat symmetrical, and they are completely uneven. The two front strands of my hair are at least an inch apart in length. I cannot even wear my go-to hairstyle for when I dislike the length of my hair, because it requires the two front strands to be pulled out at the front, and I look ridiculous with them completely uneven. This has genuinely ruined my confidence, I started sobbing as soon as I got into the train, and couldn’t stop for at least three hours after getting home. I feel like crying every time I look in the mirror, and there is nothing I can do besides wait for my hair to grow back. I will never ever return to this salon, and if you have an ounce of texture, curl, wave, or coil to your hair, I urge you to stay away.

I spent $280 ( not including tips and the hair products that I need to use after the damage was done ) to have my hair ruined at this place. The lady was not honest from the beginning. The picture I showed her clearly showed a style achievable only with a curling iron, which would lasts for one day only. However, she refused to tell me the truth about this. Unfortunately, I ignored my previous stylist's advice; he had shown me real pictures and warned me about the limitations. After it was done, she claimed that because I had a collagen treatment three years ago, my hair couldn't achieve the desired result. Why didn't they ask me about this before starting? No honestly. They charged me $45 to cut my hair after they damaged and burned it. I mentioned that I was not coming for a haircut cuz I want the same length and nothing short but there was no other option cuz it was damaged really bad. My hair was long, I end up losing half of it. When I got home, I had to cut it myself because it was burned and uneven, with some parts short and others long. They even overcharged me by $2; they asked for a $52 Zelle deposit but only credited $50. It's not about the $2, no one will die for $2. Its the way they trick people which is not acceptable. I had a very hard time accepting that half of my hair was gone, destroyed, damaged and I started losing hair. As per a friend who has experienced in hair, it would take me 3-4 years to grow back my healthy hair. I had to get a collagen treatment after this (another $200+) and also I have spent around $200 for repairing products which are not cheap, because I couldn’t accept that my hair got into that condition. Total loss around $800. Stay away from this place if you don’t want your hair damaged and destroyed. As you can see from the picture with yellow shirt, that’s how I end up having my hair in this place. The other 2 picture it was 2 days ago using my curling iron and it was only curl for the same day and it was not damaged. My hair is naturally straight as you can see on the other pic and it was not damage. The last 2 pics are pics after 2 weeks since the perm.

This was my first time going to color lab and will definitely return. The entire experience from booking a appointment to the finish results were amazing. The salon is very clean and the staff is very friendly. I was informed of every step that was being done on my hair which I really liked. They found the best color and style for my hair based on my inspo picture. Everyone was patient throughout the entire process. They give great head massage during wash. I would definitely recommend this place.

Great service! Was able to get a same day appointment with consult over the phone. I had a Japanese Hair Straightening treatment and a haircut for an amazing price for all the work that had to be put in due to my length. Helen has great recommendations and this is my 2nd time returning. Will be coming back for more services!

Helen is super friendly and knowledgeable! I got my hair permed and cleaned up two months later (pictures below) and both the perm and the clean up were fantastic. The perm came out exactly how I wanted based on the reference pictures I presented. When my hair got too long and bulky, I came in for a cleanup and Helen knew exactly what to do! She perfectly kept the texture while removing a lot of excess weight and reframing the hair shape to fit my head. Would 100% recommend to a friend.

Helen is honestly one of the best barbers you can get around for the price she sets. Their haircuts are always good quality and she knows how to cut all of the freshest men hairstyles which is definitely not common around Brooklyn.

I made an appointment for a balayage with Helen. I showed her pictures of what I wanted, and she was said it was doable! The location is conveniently located a block off the N train. When I visited there was only one other guest. Even though I did have an appointment with Helen, I was helped by another hairstylist who did most of the bleaching, toning, and hair coloring. Even so, My hair came out nice and the color was what I wanted. After a couple of washes, it became a pretty pastel pink color. I'm giving this place four stars instead of five because I Felt like Helen Wong was trying to pressure me into purchasing more services or products. I think my hair didn't have too many split ends but she insisted they were a bit dead. I try to get my hair trimmed every 3 to 6 months which costs about $20 with tips included at my usual place. It is $35 for a trim for long hair, that took less than 10 minutes. She also insisted that I'd need Olaplaex, which I understand is good for the chemically treated hair, I just didn't want it. Nonetheless, the balayage experience was a positive one and I love the outcome of my hair. Tl;dr - recommended for an affordable balayage, but don't feel pressured to get any other services!

UPDATE! 12/19/22: Helen reached out right away and offered to make things right. Fixed the color (and again, I still love the cut Ming gave me!), really took her time and care with it, and I'm totally happy. (Fun addendum: Ming was in the salon today, bleaching and toning his OWN hair, and omg, he made it a DREAMY blue-gray. Maybe we just had a communication issue?) ORIGINAL REVIEW: Welp...my friend had a great experience here and got fabulous color! I wasn't so lucky. I made an appointment with Helen but her assistant Ming did the color. I have tough-to-color dark-brown hair that's going gray, and I wanted white streaks; white is REALLY hard to do, so I would have been ok with a gray or slightly lavender tint. But I got orange and pink! When I complained about two obviously SUPER-orange streaks, Helen fixed them herself (and those two streaks are actually close to gray, closer to what I came in for) but all the other color is...welp, brownish-pink. I partly blame myself: I should have told Ming that I could SEE he hadn't bleached the hair light enough when he started toning (as anyone who has bleached their own hair knows, you gotta get it to the color of the inside of a banana peel, and he only got it to bright yellow...) but I didn't know him or his work and I decided to trust the process. Then I decided to wait to see if the color "settled," but nope. It's been 24 hours and my hair is brownish-pink. What have we learned? Helen a) should have explained that she wasn't going to cut and color my hair even though I made the appointment with her, and b) should have supervised Ming more closely and checked the bleaching results before letting him start toning. That said, I like the haircut Ming gave me! And everyone who works there is SO nice; I got a great shoulder massage with my hair-washing. My advice: Make sure when you book that you're clear on who your stylist will be, and don't be afraid to be a squeaky wheel if you get the vibe that things aren't going right.

Incredible! I saw the images here on Yelp and Helen truly knows and understands color! After years of highlights I basically had gotten to the point where the bottom of my bob was single process bleach blonde the top had roots. Too much. Helen and her assistant took their time and toned it all done. It looks incredible. So much more natural and so much dimension. I brought my own vegan bleach ( manic panic) which they were happy to use. They also carry cruelty free Olaplex. Wish the other items were cruelty free as well but perhaps they are open to more? Technique is excellent. I'm also happy with the cut. The salon is modern and very clean and neat. Will be back for sure!

QUALITY SALON!!! I came here to fix my DIY bleach job and it went wrong. My hair was black, orange, yellow and white ..... And Helen was extremely talented. She fixed my 4 color hair to silver/gray. Price breakdown 1. $250 hair dye/ $200 to fix up root- to be honest it's a little bit expensive For Brooklyn price. It's the price of Manhattan salon however the effort//time they put in here is so worth the money. Helen uses the foil technique to bleach/dye your hair. This technique is not used often in Brooklyn salon and it allows hair dye to penetrate deeply into the hair. Each strand is coated in even beach. She bleached my hair from bottom to top then checked the bottom hair after some time. Removed some of bleach so my bottom hair does not processed for a long time. After that was done, we washed my hair and started bleaching from top to bottom. Also she used olapex throughout the entire bleach section as my hair was breaking apart from my DIY bleach. 2. Haircut $30 but I got it for $20 Negotiated with Joanne since I'm doing so much ... I was expected to chop of 3 inches from my hair since it was breaking. BUT OMG let me tell you HELEN took the time to cut off all my broken hair while keeping my length. She said it's such a waste to cut off 3 inches when my hair is stiill healthy only the inside of my hair was breaking. The skills and time Helen took to cut my hair was unbelievable. 3. Treatment $95 or $288 for 5 times Olapex + Milbon combination treatment! OMGIE this treatment fixed my broken hair and it kept my hair super smooth. I would recommend everyone to get this treatment. OVERALL, Helen is talented and skilled however this salon is not $$ it's $$$. Haircut is normal pricee but hair dye is a bit expensive but so worth the money. Would I comee back to dye my hair? Probably if I have virgin hair or if I have disposal income to spare

I love the way this salon did my hair. It was a great experience. I wanted to do a two tone hair dye and I search around on the internet to see if any salon have ever done it. Not many salon. One salon didn't want to take me in because they coulsnt do it. Luckily, Color lab was willing to take me in and my crazy idea. As you can see, most of their client only does one tone. So, I wlas basically their Guinea pig, they did an amazing job! I'm so speechless and it's really impossible to express how much excitement I have on my new hair style. Definitely worth the visit. Hugo and Helen was a big help, the most friendliest people ever!

Booked a haircut appointment thru ClassPass and was not disappointed !!! I showed my hairdresser a reference photo of what I wanted and he delivered ! Now idk if I can go back to my usual salon anymore lol. Hair wash w massage is also included in the package prior to the haircut. Ugh, so good ! For only 13 credits ((or $25)) I've never felt more pampered. Thanks for the fresh cutz and blowout, Color Lab :-)

Holy cow, Helen did a great job! I am so thankful I found this place. I told her my idea and she made it better! The lady who massages my scalp gave me the best massage ever! She charged me $50/hr for her services, $35 for the cut, $35 for some sort of omaplex treatment.

Came here to fix a horrible, horrible, HORRIBLE haircut I received the very same day from another "salon." I don't have a consistent stylist so I hop around but my friend recommended Helen, the owner. I called, Helen picked up and was available. I'm a 30 minute drive away, but my friend recommended this place since her whole family comes here. I expected a bit more from the wash/shampoo- I saw the guy next to me get a massage, as most Chinese salons provide (I didn't get one). The hair wash lady didn't seem to know much English either, but I guess that's fine for what it is... I asked Helen for a slight A-line bob (that was the only style I could really get since the last place butchered my hair- and I mean BUTCHERED- I had very long hair before this). Helen saved my hair and explained to me what she was doing and gave me some tips for styling as well. Haven't done my color here, but may in the future. Helen is going to be my stylist from now on! I'm getting so many compliments at work! See my other reviews if you're curious on what my hair looked like before coming here. They are too horrific to post on this page.

First time I came into this salon, it really impressed me that it is very nice and neat. The workers are nice and humorous. I definitely recommend this salon to my family and friends.

I regret choosing this salon so much!! I can not emphasize enough how upset I am about the way they handled my hair. When I first arrived, I was asked if I had a preference on who did my hair, since it was my first time at the salon, I said no. BIGGEST MISTAKE EVER!!!!!!!!!!!!!! Since I decided not to name anyone specifically, the salon decided to have these two ladies (who obviously were not colorist, it seemed as if the boss was instructing them on what to do) tag team my hair. Iattached the google image of what I wanted, a brown/blonde balayage with high lights& low lights. I was willing to pay a good amount of money to for it too, so I didn't hesitate spending $300 at this salon. Don't even get me started on the staff. The two ladies attending to my hair didn't seem to know what was going on half the time. I'm going to assume they were trainees or assistants by their conversation while doing my hair. "No not like this, do it the way I do it." "No the way you do it is not good! I'm doing it the way Ms.Helen taught me." So... there's two different people doing my hair and they're doing it in two different ways? After bleaching my hair twice, they started toning it, and that should've been my first red flag. No highlights or lowlights we're going to be applied, and the hair I wanted required both. When I asked about highlights/lowlights my questions were dismissed without much of an explanation, I was told to "trust the process." The two ladies tending to my hair were comparable to the stooges, they were sloppy, seemed almost as if they were experimenting with my hair, as if they didn't know what the result would be either. When they unveiled the unevenly bleached, brassy color, I really really wanted to cry. Never in a million years could I have imagined a salon to botch my hair so badly. The atmosphere was very unwelcoming, I felt like a bother and a nuisance. I almost didn't speak up, but my hair was so horrible wrecked I had to. In the end I had lilac dye applied to the orange mess so now I have brown hair? Gray hair? Hair that I never asked for, not even close to what I asked for. Helen is claiming that she told me the possible results, but she didn't. She only said that it would be very hard to achieve but I specifically asked if it could be done, and she said yes it could. I believe that what i wanted could've been achieve as well, but Helen just didn't know how to do it, and the two ladies doing my hair definitely didn't know how to do it. They should've been honest with me and said no we can not do that instead of taking my money and completely wrecking my hair. I'm devastated and completely baffled at my experience here. Very unprofessional, borderline rude, and the quality is in the toilet. I chose this place because of all the good reviews it had.... I'm devastated. Absolutely devastated. The results were absolutely horrendous and I am appalled. All the salon did for me was bleach my hair twice, and then tone it, and said their job was done. They were about to send me home with badly bleached, brassy hair (fourth picture), but I complained and was on the verge of tears. The boss kept telling me that this was the best they can do because they didn't want to damage my hair further, and if I wanted they could put a dye over it. So in the end, I went home with brown hair. Or gray hair? I don't know what color that is, it's definitely NOT the color I wanted, NOT worth the money, just not a good salon in general. Oh yeah when they told me the pricing they said $250 plus $35 hair cut. $35 hair cut??!!!?!!! Took all of maybe 7 minutes for them to trim& layer my hair. I regret coming here so much, not only did they damage my hair, I'm nowhere close to the color I want. I still want to cry, I hate my hair. They didn't even attempt to give me what I want. I don't know why they expected to achieve the results I wanted by simply bleaching my hair twice..... I'm beyond upset and would love my money back. $300 at another salon would've gotten me a lot better than what I received at Color Lab.

If your someone like "me, lol" who is looking for a salon for that precise almost prefect haircut / hairstyle, HELEN @ Color Lab 1 Hair Salon is the place to book your next appointment . Always patient, professional, friendly and also an amazing place to get a an excellent massage/ hair wash

My cousin recommend me to this place when I said I wanted to get a balayage done. I went in to do my hair with Helen today and have a pleasure experience. Helen did a great job with the rose gold balayage. All my friends were complementing me on how vibrant and pretty it came out.

I came here to get my hair dyed. They did such a great job. I went in with really bad roots and they did an amazing job color matching my roots to my current hair color. They were professional, clean, and I even got a head massage at the end. Helen who runs the salon is very professional and friendly. I will definitely be going back. This place is so underrated for their quality of work. Oh and they have the best prices! I left loving my hair!

I have gone to this salon twice. During my first time, I asked for a perfect caramel balayage and Joanne had done it for me. I was very proud of the results. Joanne was very nice and humorous.I was so happy to see how perfect my hair was perfectly dyed so by then after months. I decided to go again because the color was starting to dull out and I wanted to try a different style. Today, which is my second time, I asked for an ashy brown balayage and showed them a picture on how wanted it to be, this time Helen did it for me because I wanted to try seeing how good she was.It looked similar to the picture and was also satisfied. Helen explained to me everything she would do and listened to me very carefully. Helen did it very nicely and put a lot of effort into making my hair the way I wanted it to be. I would recommend you to go to this salon.It is 5 out of 5 stars, perfect place to do your hair. I would prefer you to go ask for Joanne and Helen if you need someone to dye/cut/style your hair! The place itself was very clean and organized. They also had many things for your hair you could buy.Today I bought a hair color protection shampoo set for just 25.00. I could see many customers coming in Since I came by 9:05 and my hair was done by 2:15, not too long, this happened today and was proud because it didn't take too long at least. Thank you, Helen

TLDR: She color corrected my mess of a hair (see pic above) $180 (color correction) + $288 (hair treatment) I had applied semi permanent hair color unevenly all over my lightened hair and was in dire need of a fix! Helen was so accommodating, it was so convenient to have a consultation via text before coming over. She was always explaining to me what she was doing to my hair, and made sure that I was aware of the whole process. Helen recommended the house special hair treatment of olaplex+ Milbon that revitalized my broken hair! Overall I am extremely grateful for her time and patience to communicate and efforts for my 180 degree hair transformation. Will be coming back to her for more hair treatments!

I've been going to Helen for many many years and I wouldn't trust anyone else with it. She knows exactly what I want and what suits my style. Always a positive experience with her, and I love my caramel balayage!

Based on the good reviews, I went there with high expectation. I emphasized my hair was needed to trim little bit, but the lady gave me a short hair cut (she cut amost 8-10cm)! Even worse, the hair style looks so bad on me, and it's not manageable. Now I have to spend much more time to fix my hair every morning before work. I will never come back!

This was my first time going to color lab and will definitely return. The entire experience from booking a appointment to the finish results were amazing. The salon is very clean and the staff is very friendly. I was informed of every step that was being done on my hair which I really liked. They found the best color and style for my hair based on my inspo picture. Everyone was patient throughout the entire process. They give great head massage during wash you. I would definitely recommend this place.

They are real professionals here. They now how to take care of my curly hair and give tips on what would be best. I would 100 percent keep coming back here.

The absolute epitome of beautiful color work. I haven't had my hair cut there yet but they are my new salon for everything, hands down. I went in to freshen my old, home-made highlights (terrible, of course) with a photo from Pinterest of natural-looking ombre and they NAILED it. It's EXACTLY what I asked for. I have a ton of hair, so the master stylist had a junior stylist help him, and the salon manager checked in three or four times to make sure I was good, did I need water, was the color right, etc. I can't believe this place costs less than the Aveda in Soho, their work is even better, and they have long opening hours 7 days a week which is good since I work in NJ and get home pretty late. I love Color Lab!

I've been seeing Helen since I was in high school and don't trust anyone else with my hair! She is patient and listens to your needs, really taking care of each client. I've been going to her for perms and most recently tried out balayage for a much needed change and couldn't be happier! Her salon is modern, clean and very conveniently located across from the train station. She is a true professional in her line of work. I will keep going to her for as long as I can! If you are looking for a seasoned professional or wanting to try out a new hairdresser, you will be well taken care of by Helen and her team at the Color Lab.

Reallly upset with the hair cut I just received from one of their stylist . She cut it way too short for my liking and the layers are choppy as hell . I specifically stated i don't want to shorten the length so much i just need a little trim and to keep my V shape layers . My hair was almost touching my waist , she has cut it right below my shoulder with choppy layers . Super upset and disappointed with my cut and experience . And it didn't help that my stylist was a bit rough and cut my ears and cheeks a couple times with the brush . Thanks to her I'll be keeping my hair up till 2020 . Time for a new salon , highly unlikely to return . Horrified with my hair

After giving it some thought, I decided on a rating of three stars and here's why: 1) I went in and asked for balayage highlights, and I showed Helen a photo of a girl's hair that was previously done at her salon (image 2). Though my hair looks nice, it is not at all what I wanted. It is JUST highlights. I specifically said I wanted it to start more halfway down my hair and I even repeated it. We seemed to be on the same page with what I wanted, but when a guy and another girl started working on my hair, they went closer to the roots than I ever wanted. It is not what I asked for. 2) I knew it would cost a lot of money, but as a college student, I can't afford to pay so much money. Helen came to persuade me into getting a hair cut after I said I did not want one at this time. That hair cut cost $35!!!! What? For him to literally just trim the ends of my hair? Rip off. 3) that hair cut I just mentioned, after straightening my own hair I noticed how choppy it looks from the front. It looks good from the back, but it looks uneven when it's in front of me. Also, he didn't listen to how I wanted my side bangs cut and didn't even cut them much. Not worth $35. Overall, I did not get the hair color/style that I had originally asked for, the hair cut was a joke and expensive, and I spend over $240 not including tip. Photo 1: My natural hair color Photo 2: The photo from her yelp page that I showed her as a reference for what I wanted (balayage highlights) Photo 3: The day I went, I was left with just caramel brown highlights all over my hair (which was only supposed to start halfway down my hair) Photo 4: About 2 weeks later, it faded to a nice blonde highlight, all over my hair (which was only supposed to start halfway down my hair)

Absolutely had a wonderful experience. Very convenient to have a consultation via phone/text and set up appointment. There was no waiting when I arrived. In addition the staff was very pleasant.

Horrible hair cut from Helen, I came in for a quick trim but not to cut short, she took off chunks of my hair and left with uneven layers without my consent. She said it will give some volumn to my hair. I understand stylist knows what will look good on the client but if that not what I'm paying for you should respect that and give me what I ask for! I washed my hair when I got home and realized the amount of hair she took off and is very disappointed at this cut. Will not return or recommend this salon to my friends.

This review is for their perming service. Honestly the best salon I've been to. I drive an hour just to go to this place. Bc your hair is important to you, a good salon and knowledgeable hair stylist is worth the time! Helen and other hair stylist take time to get to know your desired look and will give you professional advice on how to do exactly that! Highly recommend Sen

I had known Helen for many many years...always wanted to go back but driving from LI to Bklyn is quite a hassle but I went today with my daughter did highlights and haircut. Love the highlights and my daughter's hair from brassy to healthy hair...it's totally worth the trip...will go back for touch-up and hair treatment. Highly recommend! Thanks Helen

This is my first time dying my hair and I came to this salon because it was highly recommended to me by my sister who had her hair done here. My hair stylist was Joanne who was very patient with me and knew exactly how I wanted my hair to be dyed . She took time to explain the process . Overall it took 3.5-4 hours to do. Everyone was very friendly and attentive to me. EDIT : just one day has past already and I'm getting a lot of compliments from my family and coworkers! I forgot to add that Joanne convinced me to curl my hair just see the difference in my look. It definitely made me look a lot nicer! Great advice from Joanne. She knows what's best for you. Aside from the curls, the color dye was beautifully done.

I love Helen! She did a balayage coloring for me in January and just came in for a lob cut and she did an amazing job!! Also the coloring has grown out, but still looks great. She listens to what you want, but also extremely experienced and knows how to give a cut that complements your face. Definitely coming back!!

I've been to Color Lab once before for a regular hair cut and they have been so kind to me with the best customer service! My sisters also go to Color Lab and they received the same results. Joanne recommended a style for my hair and it turned out great! This time, I colored my hair!! She knew what color looked naturally best and recommended curls to go with it. I absolutely love it. Thank you, Joanne and Helen!

Helen is great and I've been going to her to get my hair cut for a while. I went to her recently for balayage highlights. She was very helpful in explaining what she was doing and talking with me to make sure they would turn out how I wanted.

Very very expensive fo no reason, had my roots done for the first time, it was ok nothing special My daughter ask for balayage and she was charged $230 and the end result was not even close to what she asked for. Very disappointed I don't think I'll ever go back. Not worth the money. It's nothing like the picture, she ask if you can do it you replayed "sure" so don't call your self an export if you can't deliver what you promised Don't call your place color lab and have people fools .

Decided to save this review for a week and a half after my hair dye, so it could be a reflection of my experience in the salon and my satisfaction with the color after a few washes. Prior to this visit, I dyed my hair to a pinkish purple roughly 8 months ago. The color had already faded to blonde and my roots had grown out. I wanted to have my hair to become more even-toned because it was so drastic from my roots to where it was blonde. It had grown about 6-7 inches within the eight month period. I booked an appointment via Yelp message and Helen responded within 30 minutes. I provided her with my number and sent her photos of my current hair and what I wanted the end process to look like. She provided her suggestions as well as a price point for the cost of the entire process. Once I got to the salon, Helen recommended that we made the roots lighter, so it would be a better transition to the blonde at the bottom. I completely agreed and we started the hair dying process. She also recommended an olaplex treatment that helps reduce the damage that bleaching/dying your hair can cause. I spent a little more than 5 hours at the salon to have the look that I wanted. My favorite part of this experience was the consultation I received before the appointment and how Helen communicated with me through every step of the process. This is usually not my experience and I felt at ease because this process was transparent from start to end. After I was done, she recommended that I purchase the olaplex treatment so I could use it myself at home to prevent any more hair damage. She suggested using it at least once a week, which I'm glad she did because it makes a huge difference to the feel of my hair. I was happy with the color at the salon and now a little more than a week after the visit. If you're the type who is very cautious about what you want for your hair (like myself), I definitely recommend this place. You receive the hair consultation before and after the visit, which is such an ideal scenario.

Absolutely amazing my first time going to the salon I saw good reviews and I was looking for a salon that was open the day after a snowstorm LOL which many businesses were closed . I called the salon at first they were closed but after an hour someone called me to say that they are opening up for me to come in I just needed a new look. So it was just me and two hairstylist working on my hair I went in with long bristle dry hair and I came out with an amazing haircut and haircolor. Very educated they sure know what they're doing and referred me too great hair products to keep my hair color nice and bright.

Prior to going to the color Lab I always colored my hair and my friends here myself. But when it came to my artist he required something a little bit more intense which I figured would be best done professionally. I didn't know where to go so I turned to yelp and Google and came across the color lab. All throughout the reviews I kept seeing the name Helen and the pictures spoke for themselves. I observed Great work and satisfied clients. So I made my final decision that this is Where we were going to go. Upon arrival the welcome was very warming and she was very excited to go on this journey with him as it was his first time dying his hair. It was an experience for everyone. We continue to go back on numerous occasions just because he wanted the color lighter darker we were very indecisive but every time she was able to execute exactly what we were imagining. I commend her and her staff and their coloring expertise and highly recommend them to anyone in the city and traveling within the Brooklyn area. @bandsomefella @QueenJuice

I want to thank Helen. I had a wonderful experience at her salon. I asked her opinion on what she thought was best for my color type. I trusted in what she recommended and I went for it and it was wonderful results. I have found a home to get my hair done! She also accommodated me for an appointment that was convenient for me with my very busy hectic schedule. I highly recommend Helen for any of your hair color and cuts!!

Loved my hair! I got a cut, highlights/color and they were reasonably priced and so talented. Very friendly, speak english and chinese and even do eyebrow waxes! I would definitely recommend and will be going back!

I really appreciate people who know and take pride in their craft, and it is abundantly clear that Helen fits this profile. You can tell that she has a deep understanding of the theory and chemistry that goes into hair and color design, so you're really in good hands. I've had horrible, unflattering, splotchy, damaging hair treatments before from hair dressers who could go through the motions but didn't really understand what they were doing or why. I'll gladly pay a bit more for someone who can take a consultative approach.

I had been wanting to get an ombré/balayage for a while and finally decided to go here after I spoke with Helen. I told her I wanted something natural since I have dark black hair. I showed her a few pictures and she understood what I wanted. The whole process took about 3.5-4 hours but it was well worth it. The end result was great! I've already received many compliments and I'm in love with the color! Overall I had a great experience and will definitely be going back.

Was recommended by a friend to come here. They are professional and told me in detail what he was going to do to my hair (I went in for a wash and cut). I normally don't know what's in so I typically ask the hairstylist to style my hair. This is definitely something worrisome but when he (Ming) told me what he was going to do and explained it made me less worried. Would definitely recommend and come again.

I didn't paid $210 for my color to only last 2 weeks and faded to a golden blonde that I didn't ask for. I ask for a pink/purple not golden blonde , and Helen didn't inform me that the color wasn't gonna last .Like who would go to a salon for a color to last 2 weeks. I could've done it myself if that's the case.As a hair stylist they should inform the customers of those knowledge and not withhold information .

I came to this salon from NJ, the girl who did my hair WOULDN'T talk to me, when I asked a question she would walk away or talk in a different language to another employee. They bleached my hair to the point of complete breakage. Any question i asked was never answered. I left with my hair still with conditioner because I couldn't stand the disrespect. I left with my hair soaking wet with product & charged full price. Extremely rude, terrible customer service over priced

We're visiting from SF Bay Area and was brought to Helen by our Brooklyn friends. A highlight of our trip! Helen did a fantastic job with a cut & color for my daughter, and a haircut for me! The best haircut I've ever had! Really!!

I've gone to Helen prior and she reached out to me just to check up. It was perfect timing as I was in need of a cut and color. She asked me for images of what I was looking for, we scheduled an appointment, and she made it happen. It was a lengthy process but look at the results!!

Amazing, Amazing, Amazing! Great Color and Cut Very helpful with Products and Styling info Definitely Recommend this place!

So, this lady swore she could do a balayage for me. She charged me 230 dollars. She did not do a balayage and its been 2 weeks and the color is gone!! Top it off she catches a possy attitude because i did not want a 25 dollar TRIM. Then puts me in a spot over a tip and starts saying she put so much time and gave me a deal. It gets worse.. she charges me 75 dollars to do my daughters hair. She asked for braids going back. This lady did some loose braids and was not like the pic. I am just so disgusted and I hope know one ever goes to this crap hole.

This was my first time at this salon and I loved it ! They made me feel like I was at home as they were doing my hair! They kept checking up on me and asking if everything was okay. Helen definitely took her time to explain and listen to what I wanted my hair to look like. Helen went above and beyond my expectations. Will definitely be back for my touch ups and hair cuts!

purple balayage- they offered to redo my hair after emailing about my dissatisfaction which was appreciated. The color was a bit different than what i expected but the ombré was really good.