Colton Inn

Excellent small Inn. It is the second time we've stayed here. Rooms are very spacious and comfortable. A light breakfast is included with the price and is sufficient to fill that gap until later. There is not a luggage room, so guests must leave their cases in their cars until check-in time . The location is within easy walling distance of the town and pier. we took an Uber to the aquarium - it was very reasonably priced.

We ended up at this Inn at the last minute because our original reservation at another place was unacceptable. We were pleasantly surprised by how nice this place was. The room was clean and cozy. We loved our fireplace! The continental breakfast was delicious and helped us save money on food. We thought the bed was very comfortable and the portable heater heated our roim nicely. The employees were wonderful especially Noelle!! The Inn is close to so many fun things to do with easy access to Highway 1. We will definitely be back! Thank you, Colton Inn!

Everything went SMOOTHLY: from check-in to check-out. I give credit to the trio at the front desk; Ellen, Kristine and Noelle. Bottom line: these ladies are not only very knowledgeable about the area, but also VERY NICE! Plus Kudos to the cleaning lady for providing me with that sigh of relief upon opening the door: a room that was immaculately clean. The location of the Colton Inn is in a suburban area close enough to downtown Monterey without being in the middle of heavy traffic and the noise that goes with Cannery Row. Price is reasonable especially if you have flexibility in the dates of your stay. Ellen, Kristine, and Noelle; thanks for your hospitality.|HIKER BILL.

Great, old school place to stay. Really friendly staff and very handy to walk into Monteray. ||Lots of places to eat nearby. ||Reception were very helpful with ideas for places to visit. ||Good parking.||Simple but ample and tasty breakfast. ||The lift has carpeted walls which I loved. ||Would stay again.

Nice off the path place, a rare find. Lots of signs for rules but now i get it. It helps keep this place nice. Parking was ample but if you get in late at night, it might be tricky. Decent quick breakfast, waffles, bagels, juice, eggs, milk, cereal. Rooms are large. 2 queen beds and we still and ample room. Very quiet night's sleep. Its by a fire station but that never bothered us over 4 days. Short and easy walk to town, bars, and placed to eat as well as a trader joe's.

I booked this Inn through in advance and when I was checking in I mentioned that I have a service dog with me. Hotel manager started inquiring about my disability and what the dog was trained to do in front of other people in the lobby. When I provided standard answer she persisted asking more questions of a personal matter, I said I cant share more because it would mean disclosing medical information that doesnt have to be s shared. They refused to provide me a room I already paid for and made me leave the hotel without the accommodation for that night simply because they didnt like the answers. One can only imagine how unprofessional, traumatic this experience was. I travel with my service dog domestically and internationally a lot and I never had anyone turning me down because of it or because they didn't like answers. |Also, prior to this, just right after I booked the hotel, I had hotel manager calling directly and asking how many people are staying in my room. They wanted to move me to a room with a smaller number of beds. It was also unprofessional and nosy. So many red flags.

The room was excellent and quiet and very well appointed. Bathroom, shower, outside sink, space heater, balcony, fridge, microwave etc. were all excellent. Staff is great - the front desk mgr is an good representative w a helpful friendly welcoming and efficient personality etc. She gets it done. The breakfast was good w a nice range of items - including hard boiled eggs - something I appreciated for that crucial morning protein. The location is central and my room was nice and quiet. Colton inn is a short walk to downtown Monterey and is near Trader Joe’s if one wants to get to h saw get some yogurt, fruit, apples, sparkling water etc for the room refrigerator. I actually pdowntown Mo

The location was good and we experienced a different part of Monterey. There was a lot of history in the neighborhood to walk around and see. We could walk to the farmers market easily. The room was a nice size and you could have a fire if you paid $15 extra. The bed was fine. They have a small electric heater, which took a while to warm the room, but once it was heated it was fine. The faucets in sink both leaked. The shower water was warm, but not hot. |The staff was friendly and helpful! We had a nice time there.

Every contact we had with staff was thoughtful and courteous. The beds and linens are lovely and we had a room with a fireplace! Clean, spacious and comfortable.

Spent the night here while visiting family. Nice little Inn. They offer a continental breakfast in the morning, mostly just bagels and yogurt type thing. We got to our room fairly late around 8pm. A young girl helped check us in and was super welcoming. She explained a lot about directions to our room, contacting someone if needed, and what the inn offered. The room we stayed in was a king-bed room. The room seemed clean and well maintained. The room amenities included a fridge, tv, microwave, and coffee maker, as well as some hygiene products. We did not use any of the room amenities due to our short stay. The only downsides we felt were the aging of the inn and the lack of breakfast options. We overall had a very good experience at the Colton Inn and would come back. For local review or travel content you can find us on most socials @sunsetourist

My wife loved the Colton Inn and said she would choose to stay here again if we were to revisit Monterey. We enjoyed our stay here. Simply put, this is a comfy, homey, old-fashioned hotel with great service that's within walking distance to many of Monterey's downtown attractions. We were in town for a symposium at the Monterey Conference Center. Walking to and from the conference center from the Colton Inn was only half a mile, 10 minutes. It was a pleasant, safe walk and one that could be taken a number of ways, whether it be via Pacific Street, passing between Friendly Plaza (park) and the historic Larkin House (built in 1832), or via Alvarado Street, the main drag lined with restaurants, bars, and cafes. Just past the conference center is Old Fisherman's Wharf, a must-see if you've never been to Monterey before. The Larkin House is actually part of the Monterey State Historic Park. The Colton Inn is adjacent to this "park." Read my review on the park to learn more: https://www.yelp.com/biz/monterey-state-historic-park-monterey. We arrived at the Colton Inn a couple hours early and our room wasn't ready yet. Christine, at the front desk, allowed us to park our car in the Colton Inn parking lot and walk around in the meantime. The parking lot has some spots that are covered. We asked Christine for a coffee shop recommendation and she suggested Captain + Stoker which was only a half-mile away (10-minute walk). It was a great suggestion and now I recommend it too. Captain + Stoker on East Franklin Street (there are two locations). Throughout our weekend stay, we also met Anne Marie, Victoria, and Ellen at the front desk. Everyone was helpful and hospitable. I believe it was Anne Marie who grew up in Monterey and attended Monterey High School across the street. Ellen is the General Manager. Free coffee, tea, cookies, and fruit were available at the front desk and in the small dining room. Free breakfast was included 7-10am (my wife and I had breakfast at the symposium instead). I also noticed board games in the dining room. In addition to the lobby, the dining room connects to an elevated back deck that overlooks a small creek and faces some trees. The deck has tables with umbrellas. We had room 210 on the second floor. The hotel has only two floors. It was a clean and comfortable room with a king bed and all the amenities you'd expect of a mid-tier hotel. We ended up paying $270.59 per night for the room plus "taxes & services." The room had a Keurig machine with Starbucks coffee, if I recall correctly. However, I preferred the coffee in the lobby and went downstairs to get that instead whenever I wanted coffee. There were vending machines on the first floor with drinks, including bottled water, and snacks. There was also a water dispenser at the front desk, but only for tiny cups of water. I used the communal ice machine and drank water from our bathroom tap. One thing I liked about our room, that not every hotel room has, was our mini fridge and microwave. This was helpful because we had leftovers from dinner one night and I heated them up the next day for lunch. I ended up spending a good amount of time in our room, using the hotel's Wi-Fi to get work done on my laptop at the desk. In my trips out, to our car, and to the lobby for coffee, I saw the hotel workers (cleaning lady and maintenance man) go about their day. The Wi-Fi connection was reliable and good enough for emails and light web browsing, but it wasn't usable for much more than that. It wasn't fast. Overall, I thought the room had everything we needed and I really have no complaints other than maybe the carpet felt a little damp and icky at times (I'm also OCD). There was no air conditioning unit which is not uncommon in this part of the country. Instead, there was a small ceiling fan in the corner and a small heater on the floor, which I used during the day. We had a view above the parking lot, out onto the street, and of the school administrative building across the street. Another thing I liked about the Colton Inn were the window boxes with flowers outside all of the second floor room windows. Generally, the property had a charming, quaint feel to it. It felt more like a bed and breakfast than more corporate or commercialized lodging like, say, the nearby Portola Hotel & Spa.

The whole experience was lovely for me. For my first solo trip I was so nervous about picking a place to stay, I wanted something close to the aquarium!! The Inn was lovely, well stocked, extremely clean, and the room was extremely spacious. Christine at the front desk was also super lovely and the highlight of my stay. She was super informative and communicative and just all around a great person to meet! Will definitely be returning.

We've stayed here several times in 2023-2024, in three different rooms, and each one was special in its own way. We always chose the rooms in the back, facing the creek, for more privacy. The rooms we chose to stay in are large and cozy with a fireplace and easy chair or two and a small round table, so it feels like a real room. And a large picture window looks out onto the trees and the creek. Squirrels and birds. Once during rains we saw ducks in the creek! Even though the hotel is in the middle of town, in the back of the building it feels like your are out in the nature. Now, one thing that we really love about this place: it is practically inside the historic old town Monterey. You walk out of the property and down the street, and it is lined with historical adobes and various landmarks. Also we like to visit the little art museum (Monterey Museum of Art), only a 5 minutes walk. Every time we are there, they have a different set of exhibitions. And a walk of 3 to 5 minutes to amazing restaurants located in colorful historical buildings: Stokes Adobe and Cella, and the iconic Alta bakery. A short walk farther on to the ocean, the wharf, the sea lions etc. etc. -- everything Monterey is famous for; or you can catch the free trolley. The place is super clean -- post-pandemics, I took to bringing my own cleaning supplies to hotels to disinfect door knobs, eating surfaces etc., but here it felt like no need. Free breakfast (7-10 am) is pretty basic but fresh and healthful (no junk food here!), cozy eating area with its own fireplace, or you can eat on the patio, creek-side. The staff and GM, Ellen, are super accommodating. One tip: book directly through the hotel's web site or call the hotel for the best rates and additional perks, like free log for your fireplace. Yes, there are many rules (as some reviewers have mentioned); but they all seem to make sense, if you stop to think about it. Dogs are not allowed (except service dogs). The patio closes early, but this is because many of the rooms on the creek side of the building directly face or overlook the shared patio. This place is all about rest and quiet, which is a rare commodity, given their location in the heart of town, so if you're looking for a place to party late, this hotel is probably not a good match. They do have a generous checkout time at 12 noon, unlike many other places. And they are totally chill about letting you leave your car parked there if you arrive early or want to hang out around downtown after you check out. Overall, we think it is an extremely nice, and reasonably priced, place to stay downtown. As someone noted, it is a hotel but has a bit of a Bed-and-Breakfast feel. Very much recommend it.

I've stayed here many times in the past few years. I wasn't sure what to expect when I first booked the place through a third party. After that, I booked directly with the hotel. I must say the hotel is old but very clean. If you are looking for a quiet, clean place to stay, this is the place for you. The staff is very kind and accommodating. When the manager Ellen found out one of our trips was a birthday getaway, she surprised us with a card and candies on the bed. A small gesture of kindness goes a very long way. The location of the hotel is in downtown Monterey and walking distance to many shops, markets, and restaurants. A quick 5 minute drive to the aquarium. Each time we have stayed in a different room and I have been satisfied with each one. I've read reviews of people saying there are too many rules or the staff is rude. Like I said before, kindness matters. A little goes a long way. The staff is wonderful, and the fact that the patio area closes at 8pm is great for those who enjoy the peace and quiet or actually want to get some sleep instead of being loud and partying all night.

We stayed there 1 night and were charged for bringing a small dog. No where on the website except if you dig deep in the FAQs do you see the policy. Called hotel to ask about the charge and I told her we didn't know pets were not allowed she said your wife never told me you had a dog when she checked in. Too bad because this place was decent. Went on a busy weekend and paid $275.00 but with the extra $100.00 it was $375.00 plus taxes and fees for a hotel. Lady I dealt with I believe was the manager.

Stopped in for the night to explore Carmel and had a great experience. When your driving and your getting close SLOW down their Colton Inn sign is very easy to miss along with their driveway into the parking lot. We were 15 minutes early and they were not ready yet, but were very friendly. Once checked in getting to the room was very easy and they provide covered parking as well. The thing I dislike about hotel rooms is that you walk into one and it is dark and unfriendly. Not this one! You walk in and the window (with flowers!) provided much sunlight along with the carpet color it felt very friendly and inviting. The room smelt and looked very clean. It did get a little cold, but the room had an extra blanket along with a space heater. The grab and go breakfast was perfect - bagels, yogurt, fruit and cereal Overall for the price and experience I would recommend them.

We made our reservations directly though their website rather than any of the popular booking sites and we not only got a better rate, but we got our requested balcony. The bed was super comfortable and the area was quiet (but it's across from Monterey High School, so it may be more hectic during the school year). It's otherwise close to everything. The room was large and came with a comfortable upholstered chair and a fireplace. We had a fridge and microwave, too. They have added a modest continental breakfast since Covid. The coffee was good and they had a good selection of fruit and tea, too. It was 3 nights for $620 - a good value at the start of summer.

The hotel manager Ellen is HORRIBLE!!! I had to cancel my reservation because I was sick , she was very rude and called me a liar!! I have been calling the hotel for over a week at different times and she has not answered my calls. Do not stay here!!

We stayed at this property for our 20th wedding anniversary and have stayed here several times in the past 10 years. The bed was very comfortable. Our room was spacious and clean. I was slightly disappointed when we received an email with all the policies and rules. When we checked in, we were assigned a room with a fireplace. However, per the property rules, because we booked on a third party site, we had to pay an extra daily rate for a Dura Flame log and use of the fireplace. I feel this policy to be punitive and it discourages use of third party booking sites. I sense that this property, like many businesses, is struggling. The room could be refreshed only on certain days and for bookings over a certain amount of time. I heard the front desk offer a guest room refresh the day they were to check out. If you do not have the staff to operate the property , perhaps it's time to hire more staff or close the property? We have stayed at this property in years past and cannot recall such punitive policies. We work very hard to save for vacations and I do not feel that we received the same value this stay as we did in years past. If you choose to stay at this property, please read the notice in the restroom, attached. You should also know that the common area deck closes at 8pm. I'm generally a flexible person but feel a bit confined on this particular trip.

Simple, clean, friendly, and overall a great place to stay while visiting Monterey! Would definitely stay here again if we come back to the area.

It was a good experience.. friendly staff good people.. You get free breakfast, clean room I really liked it... just the covid stuff sucks but this is at a great location. Recommend this for families... friendly staff

Decent price compared to some of the other hotels, and it was clean enough, with a decent breakfast. But run down looking, cigarette smoke smell outside, and ... just didn't feel "good". Can't say to stay away. But can't recommend.

My family and I stayed here a couple nights for a wedding we were attending nearby. My family was very happy with the Colton Inn. My wife was probably expecting the worst because of some of the outlier reviews. Thankfully we had zero negative experiences. Breakfast was definitely enough to get the day started and I was super happy they offered oat milk by their coffee. By the second morning, we figured out that we could have our breakfast on the patio. There's also a little stream that runs along side and below the first floor patio.

I stayed here for a week while I started a new job in the area. I had a wonderful room by the deck, so I was easily able to enjoy the environment. The manager was friendly and the breakfast, while nothing to write home about, was dependable. The hotel is clean, comfortable, and downtown next to Colton Hall and the library. A great location

I had a very good experience with all the staff members. Everyone was very friendly and helpful. We were put in a room with a little balcony and stream down below. I liked how there was a fridge and microwave in the room. The room was very clean and welcoming. They had a tiny breakfast in the morning from 7 to 10. We enjoyed the free wifi. Also enjoyed how close we were to the wharf and downtown area. Walking is very do able for the surrounding area.

Ellen was extremely rude and racist. We had a horrible experience checking in, there was a lot of confusion on their end & the cops had to be called. According to the cops they come there often. For being a general manager Ellen was very incompetent and it shocked me that she didn't know how to properly run a business. The rooms are very outdated with a lot of rules. 2 weeks later we noticed an additional charge of $40. When I called, Ellen stated we had a third adult in our room which we didn't so that's what the $40 charge was for. She didn't want to refund it due to her saying Visa charges her $25 for refunds. After going back and forth for a while she said she would refund only $15 but only after she checked if we left a Yelp review because a lot of people said they were going to leave one during the confrontation. Save yourself the headache and book somewhere else.

Did not expect a $150 deposit for incidentals upon arrival. And I did not expect to get accused of not paying for the room. Sounds a bit racist for her to accuse me before I could even find out what the issue was. First of all, when I book a room and check into a hotel, the hotel normally removes the amount from my account immediately. I didn't receive any email from the hotel until Sunday night when I got home. After I responded to the manager's email, she responded to me accusing me of reading their message 5 minutes after it was sent? Are you serious? Kind of stalkerish. Second of all, I told her that I would double check my bank account to see if there were any issues. She proceeded to reply back to tell me that I didn't have to check my account. WHY NOT? I think I have a right to verify any amounts on my bank account to make sure if it was removed or not. Lastly, I provided 2 credit cards, checked in with no issues, and now my card doesn't work all of a sudden? I have money in my account so I don't know what she's talking about. Something must be wrong with their system. But to accuse me of not paying for something and to be rude to me is very unprofessional. Nice area, but rude manager! And looking at the other reviews, they're known to be racist. I could clearly see that being true after what happened to me! Update: This hotel manager saw my 1 star review then harassed me on Expedia! She didn't even give me a day to respond to her previous message and see if there were any issues with my bank! Why would I refuse to pay? If anything, I was concerned with being double charged! If you see my track record on Expedia and with my recent stay in Grass Valley, I have never had any issues with all my hotel stays. Nor would I stay somewhere without paying! And to threaten to call the cops on me is ridiculous! Be careful when you stay here. The manager will assume that all minorities are thieves! I mean, look at the previous reviews, she obviously has trust issues with minorities.

Recently stayed here over New Years Eve and have nothing but great things to say about this place. Check in was easy, people were incredibly friendly, room was clean, quaint, comfortable, and breakfast was great!

We booked here using our AAA membership, front desk told me that we could save more by booking directly through them. The place is located near Alvarado St, and about 12 minute walk to the Wharf. There are many restaurants, bakeries and shops around the place, so that's a big plus! The front desk staff are nice and very accommodating! Our room is clean, and has a nice semi shared balcony at the back overseeing the small creek. Parking is free and almost next to our room. The one thing that I didn't expect was their nice free breakfast, our kids are picky, but they said they liked the offered food. Also, they do have good coffee in the lobby all day! I was thinking to take one star off because our room was next to a maintenance room, which made it a little noisy at night. We were tired so it didn't really bother us, but for some folks, that would definitely disturb their rest. It was a nice quick overnight stay for my family. We felt safe inside, and outside walking around the property. We will stay again to Colton Inn, and wouldn't hesitate to recommend it to my friends and family. Maybe next time I will ask them if they can beat (if not match) AAA's rate.

Highly recommend staying at the Colton Inn. Ellen the GM was helpful, kind and knowledgeable from booking our room, checking us in and calling to thank us after we left. It was our anniversary and they left us something sweet in our room, who does that these days??? Colton Inn! The rooms are spacious, beds are comfortable, and the hotel and rooms very clean!! We stayed in a room with a fireplace, had a beautiful view of the grounds with the stream running through it. Love the fact that we were able to park our motorcycle in a carport. We didn't get to enjoy the breakfast, we had to get on the road early. Next time we go back we will plan better to enjoy all of it. Highly recommend the Colton Inn!!

We had a great stay here. It was clean, the beds were comfortable and it's an awesome location. The staff were all very friendly. Breakfast is simple, but sufficient (bagels, yogurt, cereal, fruit). This place isn't fancy, but it was really great for our family of 4. It's well worth the price.

I will start by saying that the staff we dealt with were fine. That is the end of fine. I am so disappointed in this hotel. The 2 pages of what to do instructions was interesting. 1) you are allowed 2 coffee pods a day, want more they are $1.00 each. 2) There is no housekeeping. Want clean towels put the dirty ones in a bag, circle what is in the bag. Put it outside your door and you will get (?) replacements. 3) The heating system is a small portable electric unit. The room has a fireplace and you do get a firelog. 4) Two sinks, one bar of soap.... 5) Would we stay again or recommend this property No

Holiday weekend, limited availability at all hotel or super over priced. Found this gem and 100% will be staying here every time we visit (2-3 times a year). Front desk staff - 0-5 stars, they are a 10 Room - comfortable bed, clean and quiet. Breakfast - no frills but still a great selection of quick and easy bites. Great location Very clean and friendly! See you next time!

This hotel overcharged me for 3 extra people and a "soiled towel". They're we're 2 people that came to visit our room prior to us leaving for the day who had stayed at another hotel. I called the hotel to see why I was charged $35 extra and they said it was for extra occupants and a towel they couldn't clean. I told them no one extra stayed with us and there were only towels with water on them. They said they'd call me back and never did. I'll never stay here again and will advise against others staying here. Very shady. Beds were not comfortable and breakfast was not good so save the money and stay somewhere else.

We stayed for 1 night on a road trip. The bed was super comfortable and the pillows were excellent. Our room overlooked a small wooded area with a babbling brook just below which was lovely. We were on the upper floor (Room 304), so no deck or balcony, but we did have a fireplace. The management left a Duraflame log along with a lighter and it was great to have a fire on a chilly night. The room was basic, but clean and very conveniently located. The breakfast was uninspired, but I suppose many places don't even offer included breakfast anymore so some might consider it a plus. After seeing what was on offer, we opted to have breakfast out. Front desk staff was quite friendly and efficient. No complaints at all, this was a very decent stay.

Affordable stay for the night. The building is a tad old and it's located far enough where it's quiet but a close enough walk to downtown and I think Fisherman's wharf. It's also about a 10min drive to the aquarium on a busy Saturday. Not bad. We got to town a little earlier than check-in and the staff let us park our car there while we walked around town. That was nice since all the lots in Cannery Row were full. Our room had a small fridge, microwave (perfect for leftovers as a late night snack) and a Keurig with 2 complimentary coffee K cups. Our king size bed was comfy. They also have complimentary breakfast 7-10am and complimentary coffee, tea, cookies and fruit til 9pm. Nice stay for our one night trip to Monterey.

We always stay here when we are in Monterey, have been coming here for over 20 years. It's clean, quiet, safe and walking distance to tons of things we like to do. The staff is friendly and helpful. We get a room with a fireplace. All rooms have a microwave and decent sized fridge so I don't have to waste my leftovers from dinner. There's a breakfast room with a lovely patio, too.

Cute hidden place from all the downtown noise. The price was reasonably priced. It includes continental breakfast, which wasn't all that but will do. The place definitely needs some remodeling. Cute scenery of a small creek behind the hotel.

We were in town for a wedding in Carmel. Monterey is cheaper. I found this place on Expedia. We arrived at 2:30pm and they wouldn't let us check in until 3:00pm. The FREE trolley was recommended so we walked to that and had dinner in Cannery Row. When we returned it was an easy check in. We got a room on the 2nd floor. It was clean and quiet and THE WINDOWS OPENED! I can't remember a hotel with windows that opened! Yay! The bed was kinda hard but ok. There was no clock! Boo! Is that a new thing? And for hotel owners, "shampoo/conditioner" is not really a thing! I have fine hair that tangles easily. Conditioner helps detangle and makes combing wet hair easier. This was not easy. I guess I'll go back to packing my own conditioner. Parking was free. That was a big point in choosing a hotel for me! There was complimentary breakfast. But they are still Covid limited, so nothing cooked. We only tried it on our last morning; toaster for bread and bagels, cereal, hard boiled eggs, apples, juice and coffee and yogurt. Nothing fancy.

Difficult and rude managers. Big mistake staying at this small independent motel. The location is OK but very average older place.

no AC did not provide any fan the room was really hot.. would not ever come back to this place

Room was a little plain and dark but comfortable for us. You have to request more towels etc. but we stayed 4 nights and the location was good. If I were to be picky, the bathrooms need updating, but they were clean and did the job. Breakfast was decent and staff was friendly. I don't know if we would come back just because we might want a place closer to the beach next time for the kiddo, but it was a nice stay at a decent price.

My friend and I stayed here for an girls' trip to Monterey and it was great! Simple and charming, VERY comfy beds/pillows, and the staff was super sweet. We loved the walkable location as well.

It is pathetic how a hotel charged me $100 for towels that were "damaged" due to excessive makeup stains and did not even messaged me nor called me to inform me. I had to find out 1week later through my bank when I saw the charge. As a business woman I travel quite often; have stayed in numerous hotels, not once have I ever encountered this issue. I use white towels at home and have no issues removing the makeup. Is Colton Inn not washing the towels with Clorox or other chemicals are they only washing them with water? I wanted to support a small business and not a large chain hotel that's why I choose Colton Inn. If I would have know that this is how Colton Inn runs their business and wants to stay in business by charging their guess these type of fees. I would have taken my business elsewhere to a large hotel chain. It cost me $462 for one night. Pleas do you yourself a favor and don't book there. You might end up with unexpected fees like myself. Spend that extra $100 at a different hotel.

Good size room and bathroom, very clean. The breakfast was adequate. Staff was friendly and gave advice on good restaurants and things to do while I was staying there.. The only thing I felt could use improvement was the size of the tv, it was fairly small. I would stay there again.

I read the 1-star and 5-star reviews before I got there. I did not have the 1-star experience at all. The room I had was a nice size with a big king-sized bed. Linens were clean as were towels. The carpet was a bit worn, and there's no AC, but I had the advantage of having lived in Monterey for a couple of years, so I knew what to expect in terms of weather. The staff was friendly and efficient. Cleaning staff was already working at 8:30am when I checked out. It's a short distance from the wharf and a very short drive to Lighthouse Ave and all the stuff down on Cannery Row. And the Colton is a bit less expensive than the big chains and the historic hotels downtown. So, while I would not stay there in August when it's hot, I really enjoyed my time there.

Monterey is not the least expensive place to play tourist. But lucky us, Booking.com offered a great price currently, a room that was quite acceptable for $99. Of course, that is off season. I couldn't have been happier to find we had a spacious, clean room . Two queen beds, a refrigerator, microwave, and lo and behold, plenty of electrical outlets available to plug in your electronics. It must be nice during non-rainy season, our nice first floor room had access to a very appealing patio deck that overlooked a trickling steam, with umbrella'd tables, outdoor heaters, and even a bbq. Not bad. And the well stocked office offered apples, oranges, bananas, a wide variety of teas, fresh coffee, and several kinds of freshly baked cookies, all available until 10pm. for nibblers. In the morning you can mosey in and pick up a light continental breakfast, if so inclined. But with foodie heaven just down the street in old town Monterey, it was too easy to turn down the bagels, pastries and cereal. Multi-leveled, they have an elevator. A dry sauna is located in the basement that is turned on by request. There are even some covered parking spots available. Nice. And the staff bent over backwards with kindness. My only complaint, and the only reason I will not be tempted to return, is the beds. Ouch. So firm I was wishing I had a bed of nails as an alternative by the end of the night. They shall only see me again if the mattresses are better.

The staff is friendly but the rooms are okay. You might get a ceiling fan that is not over the bed. No air conditioning. Or a bathroom sink that is at your knees. For COVID-19, the rooms were clean and business practices updated.

Our favorite place to stay in Monterey. Clean pleasant rooms, easy access & parking, in the heart of old/historic downtown Monterey, centrally located & within walking distance of all the major attractions & many delicious places to eat. Friendly staff & nice included continental breakfast.

Stay away from this place. We had room reservations for 3 nights, we got there around 11:30pm and there was a sign that it say closed my husband went and rang the bell the manager Ellen come out so and yelled at my husband "do you see the sign we are closed" unprofessional service,

What a lovely hotel. Reasonably priced for the location. Front staff was friendly. The room was lovely. Just enough space and it opened up to a patio. The patio had tables and chairs that looked over a small creek (very small). Very peaceful and serene. The bed slept nice. The breakfast was perfect too. The water didn't drain very well in the bathroom but that's the only thing I could critique. Would definitely book again. Oh and close enough to walk to coffee or food. Very short drive to Cannery Row and Dennis the Menace Park.

The bathtub in the bathroom is not anti-slip, and children and elderly people are prone to slipping. The sound insulation effect of the house price is poor, and I always hear the vibration of the mobile phone next door in the middle of the night.

Very quaint, affordable hotel. Ellen checked us in and was very friendly and helpful. Our room was spacious and clean. Breakfast was much better than what was offered at a more expensive hotel. They have a terrific system of exchanging your linens while keeping their staff safe from exposure to COVID. Will definitely stay here again!

We have stayed at a number of hotels in the Monterey area. This hotel had stains on the floor, bugs in the room, no air conditioning and horrible customer service. We called to make a reservation the same day coming in from Las Vegas for a four day stay for my sons graduation from the Defense Language Institute. We got in at midnight from the airport and the front desk left us keys in an unlocked mail Box since they close at 11. The next morning I asked the front desk about canceling our the remainder of our stay but was told we couldn't because they have a 72 hour cancellation policy. They tried to get me to sign a policy paper that authorized them to charge us all kinds of fees including a carpet cleaning fee for stains when there are already several stains on the carpet. The receptionists answer was they already know about those so we didn't need to worry. Interestingly enough the cancellation policy was not on the check in documents and the receptionist said that was because we are already here. It also isn't on their website. The elevators inspection certificate expired in October of 2018 and made some pretty strange noises when we were riding on it. I don't often leave reviews but when I booked this one it showed 3.5 stars and that is WAY off. Don't fall victim to this horrible hotel like we did and don't fall for the fake reviews clearly posted about this place.

This place is a gem. We had a room upstairs and it was SO quiet at night; so much superior to many of the hotels we have stayed at in Monterey where you hear doors slamming shut late at night, people talking, and kids screaming. Valentina was the person whom checked us in and addressed all our questions. She was very hospitable and outgoing. This hotel is very clean and the grounds are well maintained so things you may have read about this place possibly being a bit dated or run down is completely false. They have an excellent breakfast included in your stay and I have nothing bad to say about this place.

The room is great had enough space and felt clean. The hallways are open and the elevator kind of far from my room. Loved the personnel at the lobby and they had a variety of options for the continental breakfast. Would love to come back for a staycation again. Prices a little high but I feel it's the quiet close location to the pier that raises them. I'd still say worth it.

Great location, comfortable amenities, TERRIBLE MANAGER. Short Version: My card was fraudulently charged by the sociopath manager, who repeatedly harassed us in our room. Long Version: My family was vacationing in Monterey for the weekend. We planned to visit the Aquarium, the wharf, and the beach. We booked a room at the Colton Inn through Hotwire, checking in 9/21 and checking out 9/23 On 9/21 in the evening hours, while reading a story to our two young boys before bedtime, my eldest son knocked over a cup on the bedside table. This splashed a small amount of liquid onto the bedside table and some liquid landed on the hotel lamp. The hotel lamp had outlets on the base where guests can plug in personal items to charge such as cell phones. My wife's cell phone was plugged into the the outlet at the base of the hotel lamp. The splash of liquid landed on the plug and tripped a fuse in the room. We immediately lost power to about half the room. The TV, the bathroom lights, the bedside lamp, and the lamp on the other side of the room all went dark. I went to the front desk to ask for help to reset the fuse. The clerk at the front desk, Jordan, did not know how to do this, so she called the manager, who resides on site at the hotel for help. It took her a great deal of time to find the fuse, which was located inside our bathroom, but she ultimately reset the fuse and power was restored. She then insisted on removing the lamp from our room, citing that liquid had gotten inside the lamp and it was now damaged. I asked her to first plug it in to test it, but she refused to test it, and left us short one lamp without a replacement. Earlier in the afternoon, I had unplugged and moved our rooms telephone out of reach, because my 2 year old would not stop playing with it. About 25 minutes after the manager took the lamp she returned. This time she was clearly flustered that we did not pick up the phone. She had been trying to call our room for some time. She told me that she would have to charge us for the lamp because the 'liquid inside' had broken it. I told her that she needed to prove to me that it was broken before she could charge me. My response really made her mad and she stormed off without another word. About 25 mins later, at approximately 10:45 we had all the lights off and were trying to put our kids to sleep, when she knocks on the door again. She is even more agitated than before and she immediately threatened that we must plug the phone back in or she would be forced to call the police to kick us out of the room. I was caught completely off guard by her aggressive, and seemingly unprovoked threat. I plugged the phone back in and told her I'd follow up with her the next day to continue our discussion. On 9/22 after a day of visiting the Aquarium, we returned to the room, and I went down to the front office to speak with the manager to hopefully resolve the issue. She refused to meet me in person, instead she spoke to me only on the front desk phone. She said that she had not tested the lamp, and she had already charged my card. She refused to consider reversing the charge, and when I asked to speak to the owner she again threatened to have the police remove us from the premises because I was making her uncomfortable. The front desk clerk, Jordan, gave me the lamp because according to the manager, we had just bought it. I plugged the lamp in right there in the front office and tested that both circuits functioned perfectly. Jordan, was a witness to the conversation and the lamp test. Jordan apologized for her managers behavior. I returned the lamp to our room, and plugged it back in by the bed. Directly after this I called Citibank and disputed this charge. Ultimately my dispute was approved, but not without much lost time on the phone. If you read other reviews of this hotel, you'll find such circumstances are common at the Colton Inn. 2 star rating still because the location was good.