Comfort Inn & Suites, Campbell River

I have no complaints about our numerous visits to this location. The hotel is beautifully kept and spotless. The rooms are always clean and modern. The soundproofing is the best and you can't hear the other rooms. The front end staff are exceptional at their positions The breakfast room and the variety of food is the best. Always fresh and tasty My favorite part of the hotel is the automatic coffee machine in the lobby. That machine is the reason we keep coming back

Best place to stay in downtown Campbell River. The location is excellent - right in the downtown core. There are plenty of quick dining options just outside the hotel, and major attractions like the aquarium, museum, and art gallery are all within walking distance. The room was clean, comfortable, and felt newly updated. The only downside was that the coffee machine in the lobby wasn’t working during our stay. Very friendly, welcoming, and helpful staff. Overall, a great stay!

We had a nice stay at Comfort Inn. The staff was genuinely friendly and helpful, which made us feel very welcome. The room was comfortable, the breakfast was good, and the Wi-Fi worked well throughout our stay. There were just a few small things we noticed. We were given only one soap for four people, and there was no face wash or toothpaste provided. The intercom in our room wasn’t working, and having a kettle to heat water would have been really helpful, especially in this cold weather. Overall, it was a pleasant experience, and with a few little improvements, it could be even better.

It was not top notch as in past stays. The only two points that I object to are visual. I believe Corporate would agree that the tone and atmosphere in the hotel are wonderful over all. I'd like to point out that only on this past trip did I see that the service area doors are always propped open to stock room and laundry during housekeeping hours.. Also, the back door to the office area was held open by a door stopper at all times. Both of these items together detract from the sophisticated ambience that your hotel has always provided in the past. Otherwise, we did enjoy our room and our stay very much. Thank you.

Overall a clean place, very nice staff, good location - good standards for its category. I was not that taken by the breakfast; a good number of.things to choose from - but nothing what stood out regarding quality, not to mention a 'special touch of Comfort INN' Something which I noticed at other 'good places' as well: In rooms especially on the lower level, you hear the sewage comes down with BIG VIGOR in various intervals, not that far from the beds- especially in the morning. In your case, this crescendo can substantially dampened, by placing a sound absorbing barrier in the niche- Room 104 kindly yours

The hotel was great, rooms were clean, however my issue is with the front desk person who checked us in when we arrived. We left Victoria at 8 AM headed to mount Wahington, on our way to Campbell River, roads had black ice and we had a car accodent just like other people and we stuck in the road for more than 3 hours. So, we arrived Campbell river around 9:30 PM and headed to the Comfort inn. As with all that trip, we were very exhausted and tired. The Front desk employee Andrew was not welcoming and very tough, I don't think he had ever been trained to be a front desk employee. He was just acting like a Robot with no manners, etiquette or customer service behavior. The next day we met Baljeed, who was the total opposite, he was very nice, welcoming and polite and he even apologized to his colleague behavior when we told him off what we have experienced and he said that he will mention that to the manager. In general, the hotel, amenities, rooms and cleanness of the hotel and rooms were great but my issue is with the individual who does not have any customer service experience or manners

My Wife and I visited the Comfort Inn as part of our Knight Inlet Lodge visit. It was great to stay the night in Campbell River. The room was comfortable and had a view of the water (our room was on the third floor). This hotel is right downtown and is close to many restaurants and shops. It's not like where we live in England and services are a little limited in the evening, but we still had a great time and went to a pub called the BeachFire. The Comfort Inn is only three blocks away and a safe easy walk. The pub was recommended by the front desk and the young lady was very knowledgeable about the local area. We were up early at 6am for breakfast in the Hotel and then the Knight Inlet Lodge bus picked us up at quarter to eight.

We stayed two nights at this Comfort Inn while two youth hockey teams were also staying there, and it was an awful experience. The kids were running up and down the halls at all hours of the night, screaming, slamming doors, and being extremely loud. They treated the hotel like it was their own, even playing hockey in the hallways in front of the elevators and refusing to move out of the way. What upset me the most was that they could clearly see my son was sleeping and still didn’t care at all. The noise never stopped. Even the parents were loud and did nothing to control the kids or the situation. What makes this even more frustrating is that adult soccer teams have stayed here before and were threatened with being kicked out after just one noise complaint. Meanwhile, this behavior was allowed to continue nonstop. I’m pretty sure the front desk phone was ringing off the hook all day and night because of them. We couldn’t even use the pool because it was taken over by the teams, who were being disrespectful and completely inconsiderate of other guests. On top of that, the hot tub wasn’t working. Our room was also never cleaned during our stay. We were kept awake late into the night and then rudely woken up around 5 a.m. by constant running, yelling, and doors slamming. While the manager did take responsibility and acknowledged the issue, the behavior continued and there was no real enforcement of quiet hours. If you’re looking for a peaceful stay, especially when large youth sports teams are staying at the hotel, I would not recommend this place.

The hotel was clean. The breakfast was pretty basic. Some of the hard boiled eggs were rotten. The room was spacious. The real bummer is being right downtown and having walk past the homeless camps to go get dinner or a couple beers without driving. Most of the homeless seemed nice, but a few were pretty sketchy. It was a little uncomfortable walking late at night.

A fresh and well-kept property. Good staffing. Ample parking. The room was spacious and clean. Breakfast was as expected for this class of hotel.

Stayed in the Comfort Inn for three nights. Great hotel, clean rooms and very friendly staff. Free breakfast every morning. Definitely recommend. Will come back.

This is a very clean hotel. The parking lot was pretty full so we had to park in the back. The surrounding area is full of nearby restaurants and gas stations. The entrance of the hotel was clean. It was quiet upon entering and the receptionist was friendly. She was able to quickly check us in without any difficulty. I would say we spent less then three minutes checking in. There was lemon water and coffee in the lobby that is accessible to the guests. The hotel has WiFi. The room was very clean and organized. We had a two queen bed room. The bathroom is spacious, the comforters and sheets were clean and I love that it has our own private balcony!!! There is also a one seater couch, a desk, television, and good lighting in the rooms. Would definitely recommend this place to others. Wonderful stay, no complaints.

First time staying here and I loved it! The front desk staff to the cleaning staff were very friendly and helpful. The rooms were clean and spacious and it was very quiet even though we are right beside the town. We were just minutes from many restaurants and stores. And the lady who cooked the continental breakfast was gracious under pressure of providing dood for a full hotel. I would definitely stay here again!

The Comfort Inn & Suites Campbell River is supposed to be a pet friendly property but when I arrived with my dog they said that because I did not "select" a pet friendly room that they could not check me in. I booked through booking.com and there was NO SUCH choice AT ALL!!! How was this my fault? The girl was RUDE and unhelpful and would not make any exceptions despite my dog being tame, kind and never sheds a hair! When I protested they threatened to call the cops. I am enraged at the horrible service I received and being denied a room just because I am a pet owner! Horrible place, avoid at all costs!!!