Comfort Inn & Suites Goodearth Perth

A very tired hotel now. Rooms definitely need renovating. Our cooktop was dirty and the carpet is gross. For the price they charge, I expected better. The staff are very friendly and the breakfast is good value.

Pros: Great housekeeping service. Good location with parking available with secured access Nearby supermarkets, convenience stores, restaurants, walking distance to CBD. Cons: The lightings in the room are too dimmed and dark. We can’t see things clearly when the curtain have to be drawn. No bidet in the toilet TV channels are so boring The tv controller has it’s own mind. Volume and channel just doesn’t cooperate

The location was very good but the condition of the room was mediocre at best (couch very messy and legs broken off, carpet dirty and had multiple areas of wear, vinyl floor had scuff marks, curtains didnt fully block the sun, and door closure didnt keep the door from slamming). Other than check-in the only interaction was with staff who did nothing about cars parked in no parking areas of the garage blocking traffic flow--garage is first in best dressed and free for hotel guests.

Front desk service was great and the room is clean, but that is where it ends. The TV is the size of a monitor and cupboards don’t close and hasn’t been upgraded for over 10-15 years. A bit picky but they want a review. Had dinner in their restaurant which was a very bad experience. Ordered glass of wine, garlic bread and nachos. Had to go and ask for my wine with only one other person in restaurant. Out came the garlic bread, and the butter was still solid and cold. Sent back and it came back just melted. Nachos came out next, about a tablespoon of sauce and dry as a nuns… added chicken which was from a processed packet, not a fresh cooked piece of chicken. Seriously, how hard is it to cook the most basic meal. Very disappointed with the restaurant and will never eat there again. Get a chef not a cook (if you can even call them that??) that is why your restaurant was empty and I’m sure you are not making profit in that area. Again at this stage, the front desk service has been great so very happy with that service, but I will not be sending any of my team/ staff to this hotel in the future.

Sadly I am not able to give a positive review. The location was very convenient and great access to the CBD. Unfortunately that was the only positive I had from my stay. I did not mind that the building and rooms were outdated. The room just needed to be clean and functional. While it appeared as though staff had attended to the room before my arrival, the room was not throughly cleaned. This included the the microwave and shower where there was hair from the previous visitor. It appears that pest control had not been done regularly. My room had cockroaches within it which was very disappointing. Due to the lack of cleanliness and insects I had to cancel my booking and find alternative accommodation.

Stayed here recently and I was shocked !!! Never again. So disappointed in my stay. The guy at reception overcharged me for water. The bed was two single beds pushed together, one mattress was sunken in and the other one was higher and hard. Dont even get me started on the food!!!! I paid 100$ for a nice meal in the restaurant downstairs. The soup of the day was out of a can heated in the microwave. The veges were hard and unseasoned. They ran out of sauce for the salmon, and to top it off they didn’t know how to make a fire engine drink that I had ordered .

From the moment i walked off the street it took me how dirty dishevelled and untidy this hotel was. Literally there were leaves scattered over the whole foyer and the concierge/ manager sitting on his phone. I arrived close to midnight and went to my room and was greeted by the sound of a constantly running toilet and i'm pretty handy and there was no way to make it stop. I called the front desk as there was no way i could sleep with a constantly running toilet. A security guard was sent to my room who clearly had no idea what to do. I sat and waited as it turns out that twas all that the hotel was prepared to do. ie. nothing. I was left sitting in the room which i must say matched the running toilet, with significantly stained carpets and overall tired and dishevelled appearance. To say it looked like someone had been murdered on the carpet probably is enough. After a significant amount of insistance a fully booked hotel found an alternate room which did not have a crime scene on the carpet however it seems this room the couch was the scene of the murder, you could have picked a better couch from an op shop.... seriously ! Once i took my shoes off it became clear that cleaning was not a great focus of the hotel management and probably extended to a visual assessment, carpet looked clean but there was dirt and gravel that couldn't be seen at first glance but you could feel the grime as you walked. On the whole it was a dissapointing experience as when you pay good money (the place was certainlynot the cheapest thats for sure) you expect a base level of room. As an assessment i would say a developer had bought the property and was operating it for some holding income until it was knocked down. Minimal maintenance expenditure minimal cleaning provided how the place is accredited i don't know !

Not great... the best thing was checking out. Rooms were dirty, stains on linen (not actually sure the linen was clean), used toilet paper left on bathroom floor with a dust pile, so was not just from previous guest. Had multiple rooms, all were just as bad as each other. If you have mobility needs, or are a larger person, before booking, take into consideration that the bathroom is not accessible. As an example, you have to almost step into the shower to be able to close the bathroom door to be able to access the toilet or sink and even then it is tight and awkward. Checked out early due to state of rooms.

Perth seems to suffer from the same affliction of any mining town - a massive shortage of accommodation and high demand leading to sky high prices. The Goodearth is a good example of how this plays out - $250+ a night for a comfortable but unremarkable room in an aging hotel. There was nothing particularly wrong with the place it was just an older hotel charging high prices because it can. However, the wi-fi prices in the room were ridiculous. This is an area of constant price gouging in Australian hotels. Free wifi is a basic human right! Especially considering the room price. There is gold to be made in mining...if you own a hotel.

Stayed for a week while my home was renovated. Had a pretty good experience. No dramas. All good