Comfort Inn The Pier

The morning we had to check out there was zero hot water. There is evidently nobody to contact either. Called every number in the book, no joy. Tried calling/texting the number that sent us the check-in details and it was turned off! Check in was a joke. We got there about 14:30 and reception was abandoned. Heating in the room is by one ancient and noisy fan heater. It is utterly inadequate for the task. The rooms are not well insulated and cold wind flows freely around the entry door. The TV in the bedroom was missing the antenna cable and remote. They supplied these, eventually, but it was the wrong remote. Everything in the kitchen required cleaning before use. One spoon had what looked like dry shit on it. The glasses hadn't been washed in a very long time. The floors were not well cleaned, I think you actually have to plug a vacuum cleaner in. The rooms have poor sound insulation. The ones next to us had tradies in them who woke us up several times late at night and again very early in the morning. We were in the upstairs rooms. Everything is tired. The curtains are coming off the rails, the tiles are falling off the walls, the kitchen floor tiles appear to have never been cleaned. There's nowhere to put your suitcases either.

I was very lucky to experience a wonderful meal and awesome service. The servings were large, delicious and very filling. Extensive menu plus banana splits made just like they used to be. The prices were great, very affordable.A lovely view from the deck areaI. Very accessible for wheel chair access plus amenities. I look forward to returning. Worth the drive from Launceston. Thanks Team you guys are helpful, friendly and very accommodating

this was a great place to stay. our room was spacious and comfortable. We had a small patio with table and chair which was lovely. No aircon, but the room stayed mostly cool even though it was hot (30c) and humid weather. Location centrally in town. close to parks, the river, supermarkets and shopping. The meals in the pub bistro were very good.

Lovely hotel with great views over harbour, elegant dining room with outside covered in deck.||Attended for lunch and were the first customers. Two of us had the roast pork (no crackling) which was tough and vegetables warm to cold. One had rissoles which were nice, hot mash and cold vegetables.||One of us had the seared scollops with prawns on rice with garlic cream sauce. What was served was prawns with a few scollops.||Service prompt however food a lot to be desired

Room was lovely with views to the water. Very clean plus sheets and towels of superior quality. ||Bar - great range of local gins and whisky’s to select from. ||Restaurant- pork roast was yummy so was the local garlic scallops and prawns. ||Service was friendly and helpful, would recommend, room rate was great value.

Slow service to cheek in, reception was closed, hard to get bar attendant attention. Lift out of order and staff my have forgotten how to smile? Food was a typical pub grub. Good location with nice veiws. Delivery truck arrived at 7:30am to unload, made for unwanted noise early.

I spent 5 nights in the upstairs Queen room within the hotel. The room was very spacious, clean and well equipped. Including ensuite, reverse cycle air/con & TV & electric blanket. The room was made up every day and fresh linens supplied as needed. Beautiful water views. The on-site restaurant provides a good selection and also takes in the water views. Friendly and helpful staff. Excellent value. Will definitely stay again when next in George Town visiting family.

Lovely hotel, spacious rooms, clean. Good service, the adjacent pub has range of food offering and the traditional meals. Next to beautiful waterway, makes a nice a evening walk.

Great food, lovely location and pleasant atmosphere. Lady in the restaurant wasn't very friendly, however the bar man was very welcoming.