Lori R.
Yelp
This is the worst hotel I've stayed in. First of all, the room was much more expensive than other hotels in the area. Check in at 3 pm was fine, however, the room, afternoon front desk personnel and breakfast were TERRIBLE! The room and dirty refrigerator smelled musty, the ice machines on the 2nd & 3rd floor were inoperable, and as a result the 1st floor machine was almost of out ice. Addressed the problem to the front desk who rudely stated there was not a problem and the ice will regenerate. No one checked or placed an out of order sign on the machines and the next day they were still inoperable. The shower head was clogged and spit out water, and instead of getting hotter, the water got colder! As an alternative the tub was used but it would not drain! A dirty face towel was found between the wall and the sink rack, and there wasn't any soap provided nor a rack to dry our towels. Breakfast was very minimal and the monitor was more attentive to his phone while sitting in a separate room than refilling breakfast items. A guest informed him they were out of food TWICE before he started to refill the food. The coffee was undrinkable and the WORST I've ever had. In addition, the vending machine nearby was almost completely empty. Upon check out I asked for a printed receipt but could only receive an email because the printer at the front desk was out of toner. I tried to submit a review on the Comfort Inn website, but could not because I did not receive an email invite. Currently, the Tonopah site has a 4.0 our of 5.0. If we were all invited to send a review their rating would be much lower. The site has a few recent reviews which reflects my disastrous stay. "The facility was not well kept or even we'll appointed compared to other Choice hotels." and "I've stayed here multiple times over the past year and up until this visit I've never had any issues. The cleanliness has definitely taken a hit. 2 out of the 3 days of my stay all the hot breakfast items were gone and there was no effort to put more out. I will be staying elsewhere for next months trip." Please DO NOT STAY HERE! Thank you Yelp for giving me the opportunity to submit my TERRIBLE experience with this hotel.