Comfort Suites Maingate East

Amazing hotel! It was in a great location right next to fun spot. I picked this hotel because of its reviews and closeness to where I wanted to go. The rooms are so spacious,clean and amazing. The breakfast was great and I didn’t get a chance to try the pool with my little one, but just looked at it. It’s amazing. I can’t wait to come back.

This hotel(Comfort Suites maingate east)  location is great ! Very close to Disney world .  Many restaurants and fast food near by (like Davis  chicken is very close and open until 11pm)also CVS and convenience store is close by. Breakfast is good enough.  Room is clean . just Don’t forget to bring your own toothbrush and sleeper (no sleeper no toothbrush )  .We are Pretty happy stay here this time And would like to stay here again if we come Orlando next time. Thank you all.

This place was awesome! Very friendly and helpful staff. The pool area is great. The rooms, even though aren't brand new, are very spacious (I had a two queen bed room) and well maintained/clean. And the free breakfast was great, lots of options to choose from. Location is good too, so many fun places around the hotel! Whenever I'm in the area, I now know where I'll be staying going forward.

By far the worst hotel experience of my life. You’d be better off sleeping in your car. Every time id go to use the key card to access my room, it’d take 15 attempts. There was hair all over the bed. Next day, go to pool. The pool bathroom door wouldn’t close. Go to my room and there’s nasty little bugs all along the door frame. I had enough. I call front desk and everytime I’d start talking about the issues, she’d act like she couldn’t hear me. She heard me just fine until discussion of the issues. Then she tells me manager will call. Then she calls back and says if I want to talk, come downstairs. Such customer service… she tries blaming me saying there must be food in the room and that’s why the bugs are there. 1) there wasn’t food in room 2) people are allowed to eat in their room. She proceeds to move my room up one floor. That one had the same bugs. I go downstairs and tell her to cancel my stay, refund my money and I’m done. I told her this was an infestation and she said “I know.” She told me she’d have the manager call me that Monday. Never did. I’m shocked this place hasn’t been shut down.

I do not recommend this place at all. The hotel shared space areas were not clean. We could not get anyone to come to clean even after requesting. The cleaning staff only took out the trash and brought towels even though we specifically asked to have the room cleaned. There were also several times where no one was available at the front desk. It was also obvious the carpets had not been cleaned in years. The hallways and elevators had visible trash. I’m not sure where the positive reviews are coming from. Maybe there is a floor with nice rooms? I wouldn’t take the chance though. We won’t be staying here ever again.

This is a very nice hotel. Clean spacious rooms. Breakfast has cute little mickey Mouse shaped pancakes which the kids really liked. Nice pool with bar. Close to everything. Only fall back is they only clean your room every three days. They offer transportation only to Hollywood Studios and Magic Kingdom which only runs twice in the morning and at evening. The first shuttle doesn't leave until almost 10 and it goes to Hollywod Studio's first and then Magic Kingdom which is really to late in my opinion. We just ended up driving and paying the parking fee of $30.

Wonderful stay! The room was spacious and comfortable. It also had a comfortable bathtub. The pool and hot tub were beautifully landscaped. There was a bar by the pool with drinks and snack foods. The breakfast area worked like a well oiled machine. Plenty spread out and lots of tables. It was very busy but never had to wait. It was walking distance to Old Town. I would definitely stay here again.

I stayed here 10 years ago and it was a decent choice. Apparently there has been very little upkeep and maintenance over the years and this hotel is really starting to show its age.||The location is great. Very close to Disney and literally across the street from Old Town and Fun Spot. Lots of nearby restaurants to choose from. ||The pool area is nice and honestly the highlight of our entire stay. Pool towels were scarce ||Breakfast was acceptable. Staff were polite, but overworked. We stayed for 6 nights but never received housekeeping, even after requesting it 3 separate occasions. Housekeeping consists of changing towels and taking out the trash.||The common areas of the hotel are very worn. Carpet in the hallways and rooms need replaced. The elevators are extremely slow! Touch up paint needed throughout.||On a positive note, our room was clean. I checked for dust on the headboards and the fan, both were clean. ||There are lots of hotel choices in the Kissimmee and Lake Buena Vista area. You’re better off making a choice to stay at a newer hotel.