Comfortland Medical Inc

This place sends out poorly made back braces and knee braces that look like they're directly from China. They don't care that their product is poor because they are complicit in Medicare fraud. I called them to alert them that one of their accounts is using their company to send products out that were NEVER ordered. The manager said that she sees an account for First Stop Medical and they do order often, but that she said because of one complaint coming in they will NOT stop selling to this vendor when they are fully aware that fraud is occurring. They only care about money and profits for a poorly made product. First Stop Medical will call elderly people, and more than likely change their company name numerous times, and start accounts with Comfortland to ship their product. Comfortland stated that they do not care about fraud and one complaint is not enough to stop selling to a particular vendor. The manager did not want to give the owner's name, but a quick Google search will alert you to the owner's name and their MULTIPLE LAWSUITS for copyright infringement and other issues. BBB has also been alerted of Comfortland's schemes.

I love, loved, loved the Comfortland Suspension Sleeve. I have worn it for over 3 years and they worked tremendously well. If I could give it 10 stars I would. My original order was over the phone and an information sheet from my doctor. I was initially skeptical about whether they would work. Needless to say I was more than pleasantly surprised. Now I need to order more.

I'm very happy with the Comfortland Medical knee brace I recently purchased. I've had knee surgery in the past and was looking for a more "professional" higher quality brace than what is typically seen online or in retail stores. The brace provides excellent support without being too restrictive when active. I definitely recommend Comfortland products.

If we could give them less than a star, we would be happier. A 9.36 lb. pkg. was delivered to me after I told them I didn't want the braces they wanted to send me. They then bill Medicare. It is fraud, pure and simple. It came under the name "First Stop Medical Supply" with this address. Supposedly a Dr. William Guinen had approved the braces over the phone. BEWARE!

Due to recent lower back surgery, I was in need of lower back support just to walk until I healed. Comfortland Medical was recommended to me by a friend and my doctor agreed. I was able to find back support from their Avalon brand. Comfortland did supply me with a quality product and their website was helpful in learning about all the different products available. Prices were reasonable and the lower back support was a big help to my recovery.

This company doesn't deserve any stars. Sent a back brace, 2 knee braces, and sleeves to my 86 year old Uncle, who did not order anything. Came from a company called "Optimal Med" out of California. They also billed Medicare, I've reported it to Medicare Fraud, I've also reported this to the Consumer Protection Division of NC Dept of Justice. Also, there will be something aired on the local news soon regarding this company amongst others Taking Advantage of the Elderly. It's sickening how companies like this are making millions of dollars by scamming insurance companies and Medicare.

These folks have sent my 74 year old mother 3-4 different "devices" for her back, leg, foot and neck. None of these items were ordered with her knowledge nor with her permission. A knee brace for example that you could purchase at your local wally world for $10-20 bucks, would be sent and billed to my moms insurance for $700-800.... Terrible business, if it was only one mis-ship I would understand, but for them to send 2-3 more packages over a 12 month period is just atrocious. Be careful,

I have been very happy with my comfortland knee brace thusfar. I sustained some pretty bad ligament damage and tried several different store bought solutions, but after talking with my doctor, I realized I needed a more grown up solution. So far the brace has been great, and probably the greatest attribute of having a quality brace when you need it, is the confidence you have when wearing it that you are not going to do any more damage... so far the support it has given me has been very, very good.