Allison D.
Google
We stayed two nights and chose the accommodation based on being a convenient walk to CBD and UTAS Stadium.
Reception is unmanned on weekends, and apparently on Friday afternoons as well. We were directed by a typed notice to get the room key from a key safe in the portico.
The room was reasonably well presented, clean with all expected amenities. However, the heating system was inadequate for a Tasmanian winter. The unit was turned off at the power which meant standing on a chair and removing the front cover of the unit to remedy. The remote control was set to heat on cooling mode and cool on heating mode, causing greater confusion (and lack of heat). A sticker on the remote directed us not to change the timer setting. We were cold.
I got the mobile number provided on the notice outside reception and went back to the room to ring it, out of the cold into a marginally warmer space. I was then told to ring the caretaker on the phone in the portico (in the cold). By this stage the heating unit had duped us into believing it was working, so we let it be.
The heater cycled in and out of heat mode all weekend with no particular method and got the room to a just liveable temperature. We were forced out of the room most of the weekend just to keep warm.
The electric blankets worked well, as did the hot water. But we’d have had a more comfortable stay if the heating had been better.
Will stay somewhere else next time.