Commodore Regent Launceston

We stayed two nights and chose the accommodation based on being a convenient walk to CBD and UTAS Stadium. Reception is unmanned on weekends, and apparently on Friday afternoons as well. We were directed by a typed notice to get the room key from a key safe in the portico. The room was reasonably well presented, clean with all expected amenities. However, the heating system was inadequate for a Tasmanian winter. The unit was turned off at the power which meant standing on a chair and removing the front cover of the unit to remedy. The remote control was set to heat on cooling mode and cool on heating mode, causing greater confusion (and lack of heat). A sticker on the remote directed us not to change the timer setting. We were cold. I got the mobile number provided on the notice outside reception and went back to the room to ring it, out of the cold into a marginally warmer space. I was then told to ring the caretaker on the phone in the portico (in the cold). By this stage the heating unit had duped us into believing it was working, so we let it be. The heater cycled in and out of heat mode all weekend with no particular method and got the room to a just liveable temperature. We were forced out of the room most of the weekend just to keep warm. The electric blankets worked well, as did the hot water. But we’d have had a more comfortable stay if the heating had been better. Will stay somewhere else next time.

Room ok. Good shower. Hard beds. TV screen very small, my computer screen at home is bigger.

Very bad ,from check . No email with pin to get key. Lucky others there so I tool the spare key so we could get in at night after long day flying there. Next day keys wouldn't work. Waiting 3 hours to get that sorted. Foung our stuff packed up things missing and no room service done. No answer on phone when called for assistance. No manned reception. Saw six lots of people with problems checking in, really spoilt our start yo holiday.

Great room with a spa, comfortable and clean close to the centre of town.

Clean rooms, easy access to Launceston. Check in via digital code. Latitude for sleep in on weekends.

It was okay. Only stayed for one night thankfully. I would not stay any longer as a girl because it’s kinda scary. Free parking was awesome. Had working a/c and the bathroom was very clean and spacious, that made me happy.

The room itself was clean and comfortable. The hotel was very difficult to find and hard to access. I didn't like there being no reception as we had a few problems, one being the milk provided was frozen and had nowhere to get a replacement. Too many stairs.

Good place for a weekend trip and very reasonable pricing. Pros: perfect location, nice clean rooms, friendly remote check-in assistance, great shower, nice smelling bathroom products, biscuits and 2 milks provided. Cons: bed is EXTREMELY hard, no face washer/hand towel, only shampoo provided in shower (e.g. no body wash?), internet completely unavailable. Pros definitely outweigh cons and we will be back again. Hopefully beds will be updated before then! No fault of the management, however, room next door was occupied by several kids who considered it acceptable to run up and down the balcony, bounce on beds and slam doors constantly until 11pm.