Ben K.
Yelp
What an incredible, special place.
Tl;Dr: Just become a member -- you'll thank me.
My first real interaction here was when I popped by to co-work my first week as a member. The espresso machine had a fluke accident, and Kelly, the General Manager, kindly offered that they now 'owed me a latte' the next time I came in.
I figured this was just being nice to a new member--or maybe I'd go to the bar sometime and have to awkwardly explain to the bartender that I was supposedly owed a free latte.
Instead, on my next visit, the concierge checking me in said, "Ben! I believe we owe you a latte. Please let me know how you'd like it. I'll call it up, and they'll bring it down here to you where you're working."
I'm sorry, I don't remember being born into royalty. But that's how you feel when you're a member.
Exhibit 2: I brought my family here over the holidays, hoping to finally visit the Christmas pop-up bar. Unfortunately, we came on the night of an event when the bar was closed. When I asked about it, Liz, the sommelier, offered to open the bar for our group and proceeded to spend her evening making us drinks. Merry Christmas, indeed. Thanks for being so welcoming to my family.
The hospitality here is truly second to none.
On top of that, the quality and thoughtfulness of everything--the decor, the events, the menus, the amenities--everything here is so warm and wonderful. And how convenient that the House can be your office, your gym, your restaurant, your vacation resort and pool, and even your cozy reading nook.
I thought it was a little silly when proximity to this cool-looking social club was a factor in choosing where to live when we moved to Chattanooga in 2024. In hindsight, that's turned out to be one of my best decisions.