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Cannot in good faith recommend this place. We checked in and immediately checked out not even 2 hours after.
My two brothers and I are traveling around Japan and we decided to do a capsule hotel for our last leg of the trip in Tokyo. We had heard that capsule hotels were a cheap and convenient option so we decided to give it a try. We got to the hotel to check in, the lady at the lobby spoke very good English, so far so good.
We get up to the 3rd floor where our beds are at, and I'm immediately hit by the smell. The vents are dirty, the floor has marks on it, it's clear that the actual hotel and the pictures online do not match up. The bathrooms and shower areas look actually disgusting. (This is coming from 3 boys who have been staying in close quarters together for over a week now).
We thought we might be able to power through it, that was until we got to the lockers to try and store our luggage. The lockers are only medium sized, and each of us had multiple large suitcases. The lady at the lobby said we would just need to leave them in the storage area or at the front desk. If we had left the luggage with her, we effectively would have had to run up and down the stairs anytime we need to change or get something out of our bags.
Did I mention that the bathroom is closed 5 hours a day and smells from the smoking area were leaking into the bed areas?
We had to pay the cancellation fee (the cost of one night) which we swallowed because we're in Japan, but if this were anywhere else I would've fought very hard for a full refund.
We feel scammed, the pictures didn't match the actual place, and there are better options not even 15 minutes away for only 40 dollars more per person.
ONLY stay here if you are traveling extremely light, won't be in the hotel except to sleep, and enjoy the smell of feet.