Floris V.
Yelp
Total assholes. We'd booked in advance with a Bongo Gift package. We arrived about 20 minutes late due to abysmal traffic entering Brussels (1,5 hours for an 18km drive). As we arrived, the boss (or maitre or whatever) said that because we were late our table had already been given away and we could come back at the end of the shift, about three hours later. Naturally, we tried to negotiate multiple times but were rebuffed most brutally and after five minutes asked to leave. We managed to get in in another, truly great, Brussels restaurant so the evening worked out just fine karmically.
Imagine our surprise a few weeks later when we were informed that these unfriendly, hostile assholes had the gall to cash in on the Bongo they had cancelled themselves! They were looking forward to having the cake and eating it too (which you really can't). Obviously, even given our horrible first experience, this struck us as downright evil behaviour and so we naturally protested with Bongo. Those people took up the issue in a professional way, but the narcissistic, sociopath gangsters running the ComoComo refused to give in. In the end Bongo decided to issue another package in order to pay the other restaurant their just dues.
All in all, the lesson in the tale is this: if you have appalling moral character, no integrity whatsoever and lack any intention of customer satisfaction, it does not matter whether your food is good or bad, you're getting the one star. May my words long haunt you and ultimately lead to the just demise of your unscrupulous business ethics.