Complejo Belroy

The hotel is in a great position, located in the old Town where it is quieter but near plenty of restaurants and very close to the promenade and beach. The reception staff are very helpful and polite. I went with my daughter for a few days break and our room was beautiful. Spacious, spotlessly clean, toiletries provided, great shower and very comfy beds. We had a sea view and a huge balcony with chairs and a table. Breakfast was included and was lovely, there was a good choice of cereal, pastries and a hot breakfast, also meats, fruits and cheeses. The dining area was large and very clean with the staff clearing the tables as soon as guests left. They were also very welcoming and polite. I would definitely book this hotel again.

Returning to Belroy for the second time, we were pleasantly impressed by the changes in the rooms. There are also entertainment activities; we had a great time and lots of fun. We recommend the half board option, as during our first stay we had full board and didn’t have time to enjoy the water activities available in Benidorm. They’ve set up a dance area which is charming. Beatriz, the entertainer, is very funny. We’ll be coming back next year.

Went here for my aunties 60th birthday celebration and this hotel was absolutely gorgeous, was so clean and spotless. The rooms were a really good size and well equipped with everything we needed. The staff were so friendly and helpful in advising us on the best places to visit, a special mention to Jake who went above and beyond to help us plan our trip. Would definitely recommend this hotel to anyone wanting to stay in Benidorm 🫶🏻

The hotel is very well located — right in the heart of the city, which makes it easy to explore the surroundings on foot. However, the central location also comes with some drawbacks, especially at night. There’s a nightclub nearby, and due to the lack of proper sound insulation in the rooms, the noise from the music (often going until 3 AM) can be quite disruptive for light sleepers. The restaurant felt quite dated — both in terms of the interior and the food. The atmosphere seemed more suited to an older crowd, and the breakfast selection was rather limited. For example, pancakes were available, but there were no classic toppings like bananas or strawberries. The sauces provided were more like dessert syrups typically used for ice cream, which didn’t really pair well with pancakes. Fruit was also offered whole (such as apples and oranges), but not sliced or prepared, which made it a bit inconvenient — especially since the knives available were more suitable for spreading butter than for cutting fruit. When we asked for a sharper knife, unfortunately, there wasn’t one available. Another issue we encountered was with cleanliness in the dining area — pigeons were often seen coming to the tables when guests stepped away, which was quite off-putting. The pool area was pleasant and well-maintained, but for a hotel with a 4-star rating, we expected a bit more in terms of indoor activities or amenities. Aside from a ping pong table by the pool, there wasn’t much to do within the hotel itself. Overall, while the location is excellent, other aspects of the stay didn’t quite meet our expectations for a 4-star property. With a few improvements in service, food quality, and guest comfort, the experience could be significantly better.

Many thanks to the Belroy for looking after us last week.|Although we were room only, we got more than our fair share use of the pool, both on the seats, the loungers and the upper level sunbathing too. The bar was well used and well placed.|Reception staff were always on hand to help, including basic first aid supplies for a cut and also for fixing a curtain in the room that fell down due to melted curtain hooks from the heat.|We had to pay 100 euros up front in case of damage but this was refunded on check out time without issue.|There are lockable rooms to put suitcases in as well as shower facilities for after check out.|Location is one of the main reasons we booked here and it worked a treat.

Lovely hotel, clean bright modern. Bedroom clean and comfortable with tea and coffee facilities. Bed comfortable and clean, bathroom has toiletries great shower and lots hot water. Dinning all meals were freshly cooked lots of choice and drinks very good choice and plenty for all. We used the indoor pool and sauna which was quiet, small cafe downstairs just off reception and it’s lovely with blankets on outside seats. Entertainment was great for us and we ventured out of hotel as well lots going on. Staff were brilliant very helpful and polite. Overall decided to come back in summer.

1st time in Belroy, most definitely stay again, Fantastic location, staff were really friendly and always had a smile for you. Rooms were spotless bed so comfortable, cleaned everyday. Was half board food was fine and you’ll not starve. Let us change evening meal for lunch. Lovely pool area. Got there by Alsa bus from airport, bust stop 2 mins away.

Having watched a very poor you tube video, we were concerned at having booked the Belroy. What rubbish really was in that video. We absolutely loved the Belroy, we upgraded to a deluxe room, and it was worth every penny, a gorgeous big room with jetted bath tub and fabulous tasting pod coffee, and even better, beds you could sleep in and not get up complaining after. The staff were all so friendly. Sometimes food variety could have been better but you could not go out of there hungry. |The location is great too, just at the end of new town and the start of old town. The hotel is also very quiet, unlike some places in Benidorm.