Compression Sale

I've ordered from this company several times in the past and never had an issue until this last one. Not sure what's going on with them but shipping times and refusal to listen to the customer has turned real bad with this company. I placed an order on Feb 10th, 3 pairs of socks and was led to believe these were in stock. Other than them taking the money out of my account IMMEDIATELY, I heard nothing back from them; on Feb 23rd, I emailed them and said since it's been nearly 2 weeks and no response, then if they haven't shipped the order to just go ahead and cancel it and refund my money. The next day on Feb 24th, they email me telling me that my order was shipping, they provided a tracking number, and then an hour later I get another email from them apologizing for them dropping the ball. Essentially they didn't bother to ship until I called their hand, and then they didn't listen to my request to cancel. This is a horrible way to treat customers. I should have refused the package and charged the order back to them, however I went ahead and let this one come thru, but I did inform them that this will be THE LAST ORDER they will ever receive from me. You can't sit on a "PAID" customers order for 2 weeks doing nothing until they inquire about it and expect to retain their business, there is too many other businesses out there that would enjoy having that order.

As others have commented, if I could give ZERO stars I would. Never, never, NEVER order from this company. I got a notice that the splint I ordered had been delivered. Only problem: it had not. I called and actually got someone in the phone who looked it up and found that was incorrect (no kidding!) and that it was still in the process of being shipped. By the time it arrived, my doctor said I no longer need it. Then I tried to find return info. I called 2 different #’s and got no helpful info, I tried chat, was waiting, the page disappeared. I finally reached a real person by contacting sales instead of returns. Gee, what a surprise - plenty of time to help if it’s for sales, but not for returns. Then I’m informed that the brand of my item can only be exchanged or returned for store credit. I informed he that I didn’t intend to do business with this company ever again. She said she would send me store credit anyway as soon as they received my return, to which I said, “WHATEVER”! Oh, and there is a return fee of $6.75 if I received free shipping, which I did. I guess this, at least, does make sense. But, not enough sense to do business again.

Wow I can't t believe this company !! I ordered socks in a beginning of January for someone in the service. It's Jan 23 still no notification not coming. So I had called them in the beginning of the week to find out they're back order and that they'll send something to me soon re guarding the shipping info. What's funny is that they had said in a email a day after I order them t, they were packed and ready to ship . How do you pack something to ship that's backwarded? They lost my business I did order from another company Monday came a day to late. Wish I used the other company.I would have been able to send them off in time. I've used Compression Sale a few times, Now I know why they have bad reviews I canceled the order I hope no problem being reimbursed.

I give the sock product a good rating but this company not as good ordered the 17 th not expected until 29 that is not fast within 4 to 7 days they forgot to ship so if you need them like i did i would think twice would not even expidite even though was there error

I would give zero starts if possible. Looking at all the good reviews I feel like my experience was one off. But I would not recommend to anyone. Estimated delivery times mean nothing - you have to chase the customer support to get you order shipped - they seemed to be unaware where order is and when it will ship. Constant delays in deliver, communications, orders cancellation and refunds. On top of the manufacturing defected products that were received. Customer services take forever to reply and you have to stay on top of them to get any progress in any issue resolution. Still awaiting a refund for a faulty product.....

They offer quality products but getting them delivered is an issue. First order received one item and the other wasn't even shipped until I informed them I never received it. Second order - over a week with one item shipped and sitting somewhere in transit. Other items - still waiting - maybe backordered? Do not believe their shipping info. It is not fast! One month to receive everything on my first order.

Do not order from this website! Never received a shipped email. Called customer service who says the socks are on backorder and do not know when they will arrive. They also do not do refunds. They sure take your money quickly though. Almost immediate withdrawal.

I received My Order in a reasonable amount of time. Unfortunately, I needed an exchange, which I had a hard time doing online. I found the phone number and called it and I spoke with Elle.. She was wonderful. She took care of everything I needed to take care of over the phone Today. Now I wait-and-see if it all goes through. Thank you Elle!