Compton Eye Associates

Don’t pay cash use a credit card in case you need to dispute I had Neurolens lenses installed at Compton Eye Associates, and during installation my eyeglass frame was damaged. The frame was later confirmed to be irreparable. After multiple visits and delays, another optician evaluated the glasses and advised that the lenses had been cut too large and forced into the frame, which caused the damage. Compton Eye Associates ultimately provided a new, uncut pair of Neurolens lenses. These lenses were taken to EuroOptica, where they were cut and installed perfectly into a new frame without issue, confirming that the original damage resulted from improper installation. The vice president of lab operations stated (please know that Founders remains fully committed to supporting your provider. They would be more than happy to assist Compton Eye Care with anything they may need related to your orders) Awaiting refund acceptance to return both pairs of lenses Because of the delays and refusal to fully resolve the matter, I filed formal complaints with: • NYC Department of Consumer and Worker Protection (DCWP) — Complaint #081379-2025-CMPL • New York State Attorney General, Consumer Frauds Bureau — Submission #1-1175581832 I am sharing this experience so other consumers are aware and can make an informed decision. In the photos, the left lens reflects the proper cut and installation performed by EuroOptica, and the right lens reflects the installation performed by Compton Eye Associates that resulted in damage. FYI this image was taken after Compton eye associates said the repair is complete, the manager Andrea and the technician agreed that they are not damaged. So the owners statements of wear and tear are incorrect and are an attempt to dodge responsibility Response to Owner I requested to return the lenses your practice refused I have both lenses available for return. The assertion that the frame was repairable or showed normal wear and tear is incorrect. Multiple opticians confirmed the frame was irreparably damaged because the lenses were cut too large and forced into the frame. Importantly, after Compton Eye Associates stated the repair was complete, both the manager (Andrea) and the technician agreed the frame was not damaged, which directly contradicts the later wear-and-tear, adjustment claim. This is what I left with after bringing them back in. Compton Eye Associates provided uncut replacement Neurolens lenses, which were installed by EuroOptica without issue, confirming the damage resulted from the original cutting and installation — not the lenses, frame, or tolerances. Photos show the contrast between a proper installation and the one performed at Compton Eye Associates. I also uploaded a video showing demo lenses would not seat properly after the claimed repair, further confirming the frame had been compromised. Replacing lenses alone does not resolve damage caused by workmanship, and internal policies do not override responsibility for improper installation.

Compton Eye Associates is an outstanding company with exceptional staff. From the moment I arrived, I was treated with professionalism, kindness, and respect. The team is knowledgeable, attentive, and truly cares about their patients. The service provided was excellent, and I highly recommend Compton Eye Associates to anyone seeking quality eye care.I had a great experience at Compton Eye Associates.They took the time to explain everything clearly and made me feel well cared for. One of the best eye care offices I’ve visited.

The staff in here are super friendly! They welcomed me with open arms and complimented me with all of the frames I tried on. The music was amazing, very modern and upbeat, compared to other places that give you elevator music in the waiting room and lobby. I will definitely be back as long as I live in the neighborhood!

My visits to Compton Eye Associates are always pleasant. The staff is consistently kind and very helpful. During my most recent visit, I came in with my daughter and was warmly welcomed by Jeleny at the front desk. She was extremely friendly making the process smooth. I truly appreciate the excellent customer service and positive experience every time I visit. H.A

I had an excellent experience from start to finish. The staff was professional, friendly, and very attentive to detail. Everything was handled smoothly, and I truly felt valued as a customer. The service exceeded my expectations, and it’s clear they care about quality and customer satisfaction. I would absolutely recommend this place to anyone looking for reliable and professional service, and I will definitely be returning in the future.

First of all good and clean, the workers that work there are very friendly and kind and treat you gentle and they have very good technology as well l, highly recommend this place been coming here for years from all the way from east New York Brooklyn just to let you know how good it is to come to Compton.

Buyer be aware deceptive business practices Compton Eye Associates has a 30-day return policy for most products, but their general policy states that custom prescription lenses are not refundable unless there is a manufacturing defect or a mistake in the order. After a manufacturing defect which was improperly cutting and installing the lenses they refused to refund the lenses and refused to compensate for the frame

⭐⭐⭐⭐⭐ I’ve been coming to Compton Eye Associates for years, and the service is always exceptional. Everyone at the front desk was so pleasant and welcoming, making the experience even better. I had an amazing experience with the whole team, but I especially want to highlight Ashley ✨✨. She was incredibly attentive, helped me find the perfect frames that suited both my face and style effortlessly, and made the process so smooth. The staff here consistently provides top-notch care, and I’ve never had a bad experience. Thank you, Ashley, for your excellent customer service and for making me feel truly valued!

Just giving an updated review... Recently went for my two year exam and this office is SIMPLY WONDERFUL! Doctor Cruz administered the exam and helped me find the best prescription for my contacts (which is a process cause I have astigmatism and different prescriptions in each eye. She helped me with an abundance of patience!! Jeanine helped me pick out a trendy new pair of spectacles and educated me about "Blue Blocking" being offered on the lens I use in my frames. So pleased to have this option for my glasses considering I use a computer screen for almost 10 hours a day. I left the office that day, more knowledgeable and with a better understanding how to care for my "tired eyes." Received a call from the office in 5 days that my glasses and contacts were ready for pickup!!!

I have been a customer of Compton Eye Associates for a while but unfortunately, they have forced me to find another optometrist. I recently had an eye appointment and decided to get new glasses. The glasses they offer at Compton are way overpriced and pretty tacky looking. I found glasses I liked online that were in my budget but they needed the PD number to complete the purchase so I called Compton to get that number and the woman on the phone (I won't mention her name) refused to give me that information. Mind you this is information from an eye exam I recently did that I paid for. I can't believe Compton refuses to give their customers vital eye exam information all for a few extra bucks because they want you to buy their ridiculously overpriced glasses. Shame on Compton and their greed.

Everything aspect of service where met with ease.. prompt service in and out , appt right on time .. staff where informed well .. will always be back .. great job guys

Highly recommend. I went here because my favorite pair of sunglasses had gotten bent. They straightened my glasses, tightened the screws and cleaned the lenses. And then when I went to pay -- they told me it was free! I couldn't believe it. Everyone who works there was attentive and friendly, and the store is professional and approachable. Highly recommended.

My review is based on about three years of experience, two adults, one young adult. For a bit of background, we have ample health insurance and a wonderful HSA. We tend to stay in the city for most of our appointments due to the children's school and activities and work. I really wanted to find an eye doc that was closer to home with parking. After looking at ZocDoc and comparing the reviews to Yelp, I found Dr. Compton. I made appointments for myself first and then after, made appointments for my husband and daughter in the ensuing years. THE GOOD. Decent location with metered parking. The office is beautiful, wonderful art, state of the art equipment, Dr. Compton is knowledgeable and is extremely professional. He does an excellent job of explaining everything and all. We all felt very comfortable with him. He was neither patronizing or condescending but thoughtful, well mannered and congenial. Excellent. THE BAD. The choices for eye wear is not extensive. I would have preferred more choices. I do not wear contacts but several pairs glasses because I have to have choices :) THE UGLY. The staff. Ugh. The staff. I will explain three incidents which made me decide never to return. FIRST VISIT I entered and was greeted by a gentleman a the front desk. He was condescending and rude. I am unflappable and always polite. I ignored the snub. As I waited for the doctor I went to look at choices. I needed to see what was being offered. I saw a few pairs on Warby and wanted to compare. I've worn glasses since 12 and am now 47. It's a woman's prerogative to change things up. The glasses were chained down. One was not. I wasn't expecting that. It fell. I alerted the person who handled the co-pays etc. She behaved as if I were stealing the glasses....as I stood there waiting to be seen by the doctor. Very exaggerated mannerisms and she yelled at another person to anchor the glasses and then followed me. I am not a sensitive person. I ignored that all, decided against the glasses and saw the doc. SECOND VISIT Went against my gut and made an appt for my husband the following year. Same woman and man at front desk, same rudeness, and spoke about us in Spanish because they assumed we would not understand. Just no. We saw another doctor before Dr. Compton, she was sweet, wonderful and somewhere from the Midwest. Saw Dr. Compton. They were both GREAT. Spoke to the front desk about having someone call me so that I might order glasses. The gentlemen at the front, continued to talk about me to the person next to him, in Spanish while cutting his eye etc. I ignored all this, lots of please and thank you's (my husband hates when I do this....thinks I am too nice and will be taken advantage of). Never received a phone call at all. After 30 days I called. They said they have been calling me. They read me my husbands phone number. He received no calls. Also, my husband's number is not the call back number so how is it that they were calling them? I went elsewhere for new glasses. THIRD VISIT Heavens why did I return for a third time? Because my daughter was 17, graduating and wanted contacts for prom. I like Dr. Compton a lot and I wanted things to be done right. I trust him. Daughter is happy, excited. Has worn glasses since she was 7. It took over 45 min for the person who is to help with the fitting to explain properly how to put the contacts in. My daughter is super sweet, very apologetic. The person has super long nails, was patient for 15 min and then was just not. I was aggravated, explained that it would take as long as it needed to be done got in the car because you guessed it, the two people at the front desk were back at it again. I made sure that they were aware that contacts were covered, I paid for what was needed to be paid for out of pocket before I left. My daughter called me from inside the store. Seems the people at the front desk were haranguing her for cash for the contacts and she was in distress and on the verge of tears. We came in together, you saw us together, I confirmed as the adult that was in charge of the financial portion and paid for what needed to be paid for. Why would you do this? It was humiliating for her. I told her to leave EVERYTHING, went in to the store and asked about my insurance coverage etc. I walked in and the woman at the front desk proceeds to say she needs to look up information etc. as if she has NEVER seen me before. I explained that it was already and she already rang me up. She responds with a smirk on her face with some nonsensical response. And that was that. I dreaded writing this review because I knew it would be long and upset me. I will not ever return due to staff. Companies, retailers will always lose clients because of the staff they employ. I speak with my wallet and I will never pay for someone to devalue me as a human being.

The ladies working at the reception desk are sweethearts. I had no choice but to bring my two toddlers and they were friendly and understanding. Compton makes great choices with the staff he chooses. I got glasses and will be back soon for my contacts! Definitely recommend Compton Eye!!!

Very professional. I went for an eye exam and the doctor/s was/were punctual and very thorough. The visit lasted almost an hour, as I went through multiple tests to assess my new prescription. I felt very well taken care of. I will continue to go to them without hesitation. Front desk staff also very helpful and professional. Recommended.

I followed Dr. Compton from the practice he was previously from. Dr. Compton is amazing and knows what he does. He was able to explain my vision problem and finally prescribe the lenses that allow me to function at my best. The place is very clean and they sanitize all of their equipment.

From beginning to end, it was a wonderful and pleasant experience. Dr. Compton and his entire staff are excellent. The exams were thorough, and the doctor made sure I was well looked after. Shamika, Derek, and Natasha deserve special thanks for taking the time to explain my contact lens alternatives to me. Their contacts are quite comfortable and they go to great lengths to ensure that it's a suitable match. I walked away feeling extremely positive about the entire experience. STRONGLY recommended!

I've never given my Eye Doc's office much thought but after coming to Compton's I definitely felt differently. All the staff were super friendly and welcoming. The Doctor showed me new exams that one can have to pay attention to your vision and the selection of both contacts and eye glasses were superb! Definitely recommending this spot to anyone looking for an optometrist. Ask about the Optomap exam! pretty cool technology. P.S. Office is super clean and feels comfortable with the soothing Jazz music playing in the background :-)

Dr. Compton is AMAZING. They carry contact lenses that are difficult to order or find elsewhere. I posted here to get their attention about their broken phone line and email address, and they responded within 15 minutes. Great service and so happy with them. Sending all their employees good energy and gratitude.

Dr. Compton is AMAZING. One of the BEST Drs. HOWEVER, his front desk staff are unprofessional. And never have a clue to what's going on. They never know anything. There is a lack of communication with the staff& patients. I called this week and was put on hold just to have my phone call merge with another patient call.... ummm who does that??? Smh. Please upgrade the front desk!!! Other than that like I said Compton is the best at what he does!!!

Beautiful office with an outstanding staff. I went to purchase some glasses and everyone was helpful in my decision to pick a frame. Very reasonable pricing, overall a great experience. HIGHLY recommended

I came here for a vision test for a drivers license renewal. I scheduled an appointment online the previous night but did not receive a confirmation due to scheduling the appointment past their operating hours. I showed up at my appointment time the following morning and after filling out a short form, I was seen immediately. The service here was fantastic. Every person I came across was very nice. The exam was quick and I received the filled out DMV form to renew my license online. It was definitely a pain free visit and would highly recommend them.

You know when a place's reviews are all 5-star and you wonder, "did they pay off their customers?" "Is something wrong with the Yelp filter?" Rest assured, the five star reviews for this optometrist are warranted. Came here because I was due for an eye exam as well as some new glasses. My insurance covered me for one pair, and I also bought another pair of designer frames separately on Amazon. As soon as I walked in, it almost felt like I was on 5th Avenue or something. The place just exudes style and professionalism. I was graciously greeted by the staff in the front. They accept various insurances, and there's a wide variety of frames that are covered. I then met Dr. Compton whom gave me my eye exam, and was very knowledgable and helpful throughout the process. When it came time to purchase frames, I didn't feel pressured to pay for add-ons like Crizal, etc....Unlike other optical places I've been to here in Inwood, I felt exceedingly comfortable at this place. On top of everything, they put lenses into the frames I bought outside their shop, and let me use their $75 for $100 Yelp deal to pay for them. Just overall, a wonderful experience where you don't feel pressured or like you're gonna get ripped off. I definitely recommend them, and they now have a lifelong customer in me.

Dr. Compton is ahhhhhhhhhhhmazinggggggg! The staff there is amazing ! Amazing service. The receptionist people are super nice loved them especially the girl named Madelyn in front desk! Definitely recommend this place to everyone ! They treated really good and did the best job ever. I've been to eye doctors since I was a baby and never had the treatment I've had here! Love it !

The doctor and front desk were very professional and attentive, I had my own frames and was interested in adding the lenses. The lady in charge of that dept. was extremely obnoxious and I decided to take my business to another optical, girl needs to change her attitude.

I was sent here today by Urgent Care and they could not have been nicer and so thorough. The entire staff was so kind and caring and I feel blessed that I was sent to them. Thay have a wonderful selection of frames and the place is very clean, comfy and inviting. Thank you to all of you!!

Was referred by a family member and the service was great. Quick and easy. Friendly staff made for a great experience. Will definitely be back.

Had a great experience here. The front desk staff and doctor were super helpful and friendly. They have really advanced equipment that make you feel like you're getting the best treatment. I tried a new brand of contacts and ordered a year supply but after a few days I realized they weren't for me and with a quick call they were able to cancel that order and place a new order of my old brand. They processed the new order, gave me a refund of the difference and even a few trial pairs to last me until the order came in. Couldn't have asked for a more seamless and helpful experience. Thanks so much!

Excellent service from Dr. Compton (who is also seriously easy on the eyes) and his professional and calm staff. Even the intern was great. No pressure at all to purchase contacts or glasses from there, and they were very accommodating when I was late for my appointments. Clean, beautiful, and updated with all modern equipment. So glad that a great local eyecare shop is in the 'hood!

I had a positive experience here with an eye exam and getting new glasses. Would recommend it overall.

I love this place. I usually hate anyone looking into my eyes. I have that "Clockwork Orange" fear, But EVERYONE.. I mean everyone from the front desk people to the PAs to the doctor himself, have been friendly, full of good humor (a real plus) and professional. They receptionists even gave me their honest opinion of what frames I should get. The ones I thought I liked were more expensive, but I hadn't worn glasses since the 80s and styles have changed. They did not try to Upsell me. They took the time with me waffling on 3 pairs and helped me choose the right ones . The office is conveniently near my apartment but I wouldn't go there if it wasn't top of the line. It is. I actually enjoy my visits. I won't stick sticks in my eyes on purpose to see Dr. Compton, but have full confidence if anything happened accidentally, Compton Eye would be the FIRST place I would go. I often see training sessions when I come home late from work. That's a nice feeling. That everyone wants to be up to date and learning. Clear to see (pun intended) Compton eye has my highest recommendation.

The eye examination went well and I would have given the place a higher rating if it wasn't for the staff in the front. Let me explain, after I had my eye examined the lady that shows me the glasses pretty much looked at my insurance and told me your insurance covers those rite there but I can show you others. Basically, she's too good to show me cheap glasses. I went along with the higher price point one and I saw a pair I would buy. This is the first time I would have worn glasses so I wanted to make sure before I spent $400. She proceeds to tell me I can lower it for you for $350 I'm like can I come back she goes and tells me well I normally don't sell glasses so my prices may not be the same as the other person. Now, that statement was a RED FLAG for me. Are you kidding me? Never again!!!

Ok so background: I'm blind as a bat. Literally can't go out without contacts. I was surprised to get an appointment on a Sunday- so accommodating! But seriously it was such an awesome experience. So it's nestled across he street from the park next to tonnies cupcakes. I walk in was greeted by the doctor and staff. Got there about 15 mins early because I needed to fill out paperwork and they even take a pic of you for your file (definitely looked like I rolled out of bed). So I do all the necessary paperwork and the girl told me about the new option to check your eyes instead of dialatipn: costs 39.00 BUT SO WORTH IT. Best decision I've made in my life because you don't walk out blinded like a vampire. Then did he usual checks of vision and then the doctor came in for my assessment and to go over things. The great thing was that he was very attentive to family history and knowledgable about it all. The better part was that he actually educates you without the medical jargon and really breaks down your eye to you. After a few questions we were able to go through what I needed - contacts obviously- and next steps. The doctor is super thorough and really nice. The place is new and clean and the eyeglass selection is actually pretty nice from what I saw. And I left with trial pairs so I was happy. If you need your eyes checked don't hesitate to come here!

It was my first time coming here. My first impression was a little off because of the staff. However, Matt the doctor was amazing and very knowledgeable. If it was just a rating for the doctor I would give 5 stars. The owner needs to reevaluate the staff members. Also, they are on the pricier side. Non-branded glasses start at about $300 which is unreasonable. Would be returning only for check ups, not for purchases.

Wow! The office ambiance is extremely welcoming and very aesthetically pleasing. The waiting room has tons of magazines and mini-waters so you can be comfortable while you wait. The staff is extremely courteous. I made an appointment to see Dr. Compton via ZocDoc which is extremely easy. The office assistants and optometrist assistants are knowledgeable and friendly. Dr. Compton was able to answer all my questions and give me information about how my eyes were working. Overall, a great experience at a high-quality doctor's office. Will definitely be returning year after year.

My Wife went for an examination and this is what happened. first. the doctor exam went well. second. when she's ready to make a payment they charged and extra $14.00 dollars surcharged because she paid with a credit-card. third. She went to pick up the eyeglass, at the time she was ready to pay they want to charge her a $7.00 extra fee using her debit bank card. fourth. they pass her the eyeglass just as a piece of bread. they didn't ask her to try-on to verify if the prescription was up to according to the examination. In my opinion the service as a optician sucks. customer service sucks. I don't recommends this optical to no one.

The staff, office, and service are outstanding. I've been a long time patient of Dr. Compton (who is always amazing in terms of knowledge, medical advice, and bedside manner) and for my last appointment the Front Office Manager, Andrea went above and beyond. She squeezed me in for an appointment because I had run out of contacts and needed to do my annual exam and Rx. Additionally, while I was there, she and the rest of the staff were so helpful and attentive. I highly recommend Compton Eye Associates for all your optical needs.

Always love this place- the doctors are thoughtful, considerate and thorough. The front desk is helpful

This review is not about the doctor, but about the professionalism of the staff. My husband and I called ahead of time to confirm that Compton Eye Associates took our vision insurance. The employee who answered the phone asked for the policy number and other necessary details. She then assured us that they did indeed take our insurance so we scheduled two appointments. When we arrived for our appointments the receptionist questioned if we were using insurance for the appointments. When we replied yes, she said they didn't have any of our information on file. We supplied her with the information for a second time and we filled out the paperwork. Upon returning it to the front desk, another receptionist told us that they don't take our insurance. This was very frustrating as it was a complete waste of our time that could have been avoided during the initial phone call.

This is a great place to buy contacts that are good quality. This is my second year buying contacts here for Halloween(you can actually wear them all day), there is no wait when you come in and staff is super friendly. The best part is that they even make sure the fit well before you leave! I will definitely be back.

The staff members here are terrific - always very helpful and even stayed after-hours when I was stuck in traffic and running late coming from NJ! Thank you guys :-)

Highly recommend. Honestly, I live upstairs and I pass by Compton everyday I figured it would be very expensive because it's so big and looks so nice inside but he was very reasonably priced. I just walked in to see if I could schedule an exam and he saw me immediately. Nice staff, very clean, sanitized everything in front of me (I'm o.c.d I notice these things) & answered all my questions and made me want to be more involved in my vision because there's a lot of things I didn't realize until today as far as annual visits.

I walked in today to see if they took my insurance (NYSHIP). I'm relatively new to it, and it's really confusing at times to know who is covered and who isn't. I went in, and she took down my information and said she would call to double check for me. She even asked what my co-pay was and what was covered on my specific plan. After gathering that information, they said that the doctor could actually squeeze me in if I wanted to see him today. Then, EVERYONE (Dr. Compton, included) worked really hard to make sure I was paying as little out of pocket as humanly possible because I needed contacts and new glasses. They were absolutely amazing. I swear she ran the numbers like ten, twenty times to ensure I was getting the best possible deal (my insurance doesn't cover contact lense fittings). Everyone was constantly nice, and they went out of their way to accomadate me. I'm leaving town Tuesday (December 22), and I asked if there was any chance that I could get my glasses by then. I was willing to pay any rushing fees it would take. They said they would get it out to the company they had to go through for my insurance, and they would make sure it would be back in time for me to have it before I leave. Honestly, I am SO impressed by them. I messaged my roommate who needed to get his glasses fixed for a while now, and he dropped them by on his way home. They told them they would fix it for free even though he wasn't a previous patient and didn't buy the glasses there. On top of the WONDERFUL staff, the facility itself is extremely clean. There's a lot of white, which shows dust and dirt easily, and I couldn't see a single thing. I grew up with a dad whose job it is to walk through hospitals and spot every ounce of dirt, so I have a habit of doing the same thing when I walk into medical type facilities. There's was immaculate. I plan on moving from the neighborhood within the next year, but I'll probably travel all the way back up here just to see Dr. Compton again. My experience was that good.

The actual appointment was professional and done well, but you can't make someone wait a half hour in the middle of the day when they took time off from work to come at exactly their scheduled appointment time. Keep your appointments. Everything else was solid.

I have been looking for an Optician for a while and when a friend recommended Compton Eye Associates I was a little skeptical but, because it a friend who told me I said OK. Bottom line the Team here is Awesome!!! Upon entering the store which was very clean and well laid out, Madeline at the front desk greeted me with an amazing that was both warm and welcoming. When I was introduced to Dr. Compton he was very professional, courteous and down to earth. The Technician Suleimy who is my fellow Virgoan! She was very good at explaining each step of the exam as well as Dr. Compton. They both were willing to answer any and all questions I had and made the overall experience. When I made it Selah he was helping me to pick the perfect frames. He was on-point and knew the various pros and cons of of each maker. He laid out all additional costs and was able to offer me the best deal possible comparable to its competitors. Again, my overall experience was very pleasant and I really appreciate the professionalism and friendliness made the visit a pleasant one. I give them 5-Stars and will recommend them to friends and family forever!

Dr. Compton and his staff are above and beyond!!! The customer service and professionalism is outstanding. Hands down the best eye service I have ever received

An excellent eye experience. Loved them, love my glasses. In truly spectacular news: they do a glaucoma test that doesn't involve dilation (in the grand tradition of glaucoma tests, it does cost extra), which is a huge plus for me. Also you get to see a cool picture of the inside of your eye.

I am so excited about this place! I love walking a few blocks and getting amazing eye care. Dr. Compton and his staff are so friendly and professional. I cannot say good enough things about the staff. The Dr., Dr. Compton spent so much time explaining everything to me and offering me help on not just my eyes but my insurance as well. Even before I had an appointment he helped me understand my insurance! I have never had such a helpful experience at an eye doctor. I am so grateful. Also, I have never liked frames that I have found at an eye doctor so I assumed I wouldn't find any here. I WAS WRONG!!! I was so wrong! They have great frames and they are affordable! I was so excited I snatched them up really quick! Compton Eye Associates is a great addition to the neighborhood!

I was notified that this office would start selling my favorite brand of contacts, so I definitely had to make a stop! I emailed the doctor this morning and he replied fairly quickly, saying I could come in to pick up the contacts before the grand release later today. (How cool is that?!) When I came in, him and his staff were setting up for the event, but he stopped what he was doing to help me with what I was looking for. He helped me get the contacts I wanted in a short amount of time. He was so friendly, it was as if we had known eachother for a while! I was made really comfortable and will definitely be returning to Dr. Compton's office.

They give discounts for positive reviews. They charge 3% fee for using credit cards which is illegal in New York State. I warned them not to do that and they are still doing it. They won't honor a prescription more than year old, overpriced services and frames. I will never set foot in that place again.

We got in the same day and I booked the appointment online. I was able to check in online which saved time upon arrival. The staff was extremely friendly. The doctor was very thorough and very personable! My daughter loved him! He was excellent with kids!

Dr. Compton has been the most thorough optometrist I've seen thus far! I have been complaining about my eyes getting dry 6 hours into wearing my contacts since 2012 and not 1 person has bothered to try to find the cause of the problem UNTIL Dr. Compton. Thank you for your thoroughness! My eyes have truly never felt better.

Nice friendly staff. Good doctors. Punctual. Knowledgeable. Thorough. Good place. Recommend.

Always a great experience coming here. Doctor Compton is wonderful and had the opportunity to meet Katie for my appointment yesterday who was also great. They both have a way of putting you at ease throughout your appointment. In my experience the staff was warm and welcoming and I felt very taken care of. In the past I have felt like some of the front desk staff was less than friendly (just preoccupied, really), but that was not the case this time. Everyone was available and all of my options were explained clearly to me. Seriously great neighborhood business and I look forward to going back for my regular appointments.

I am stunned by this office. I arrived promptly at 11 AM for an 11 AM appointment and filled out paperwork because I was a new patient. That's normal and fine. I had my picture taken and was told to sit and wait. I was probably called back up four times to answer the same two questions multiple times: "did you have your picture taken?" "Do you have insurance?" Yes and yes. After an hour, and mind you there were two people there when I arrived, I was taken back for this preliminary exam which lasted about three minutes. I was then told to wait some more for the doctor. So it's going on an hour and fifteen minutes and I still have not been seen by the doctor. When I asked to cancel my appointment, because I was so frustrated, I was told they would check to see if I could do that. The receptionist went to the back to ask and came out and simply said to me "come with me" and she just pushed me ahead in front of another patient, which is not what I asked for. I asked to cancel because I was so done with them, not so other patients would wait even more! The doctor rushed the exam and only spent five minutes checking my eyes. One woman told me my prescription changed a lot and this doctor said it didn't. I was asked about five times if I would buy glasses there. I kept repeating that I just wanted the script. After being incorrectly told that I could only use my insurance's benefits with Compton, a complete lie, I knew this place was not right for me. They asked to schedule an appointment for a follow up and I declined. I was glad to get the script and get out of there. I will not be returning.

Relative to my situation, they are close by and I got a good deal based on my insurance (~$138 through EmblemHealth). Nice and professional people. Got my frame and glass soon after my eye exam (about a week). At the time of this review they have 58 of them on Yelp. They apparently want more exposure as they politely asked to spread the word. They are definitely worth checking out.

Great service and friendly staff! Great range of coloured contacts!! Definitely recommend! So close and convenient.