Comwell Copenhagen Portside Dolce by Wyndham

- room did not have a minibar, fridge or even a wine-opener, coffee machine, water heater or similar. - shower did not have any hot water at all. Just turning the knob to the hot water would just make it stop. Same with the room next door. When we told the reception about this, there was no "sorry, here is a rebate for next time" or even a "we will get right on it". Just a "thank you for reporting it". But as this is several rooms, I doubt this is the first time. - breakfast was good, but as several others are writing, juice was odd, and the majority of the food was removed 30 minutes before closing. - The rooms are small, but also cheap, so that does even out. But stepping outside the hotel, and you are still in the middle of nowhere. The metro solves this, but the area is still not great. - It's near the ocean, but no roof top terrace or similar. - The concert we went to was good, due to the performer, but the venue invited the band to show spreadsheets more than play music.

Super friendly and helpful staff. Hotel close to metro station, coffee places, restaurants and supermarkets. It's a really nice place, well organized, breakfast great, with a lot of options, mainly everything organic. The bedroom was great, with enough space, chairs, tables and place for luggage. the bed was amazing, I want to come back any time soon just because of the bed. Bathroom great was well, good size, great shower. I highly recommend.

Disappointing stay. We arrived early and were told our room was not ready, but were immediately offered a paid superior room for early access, which felt like an upsell tactic. The room was completely basic and nothing about it felt superior. Only one set of towels for two guests, no fridge and no basic amenities like toothbrush or toothpaste. Room service had to be booked in advance and even then it was minimal. Only towels were refreshed. Pillows and blankets were not touched, the bathroom and sink were still dirty and tissues were not replenished. However the breakfast was great and offered a wide variety of options. Overall it felt more like a hostel than a hotel and definitely not worth the price. I would not stay here again.

This is a solid hotel. The common area/lobby is very attractive and well kept. We had drinks and snacks there , but not breakfast as we had to leave early to the airport. The proximity to the metro is outstanding . I don’t award the property five stars because the room is quite small and rather stifling and the area is pretty but lacks some of Copenhagen’s “hygge”. The toiletries are high quality. I would stay again.

Very nice hotel and we were very happy that we have stayed in Comwell. The room & bathroom were big. Beds were comfortable with thick blankets to keep us warm. We love the breakfast the most, with very good selections.

Very comfortable Hotel Just location is a little far away from city center, but not a big problem around the corner metro station. Furniture is ok well suited, internet and tv workinf flawless. Breakfast and its offers are good. And Ginger Shot is delicious. Only Park Place is problem because too many guests and just a few parking places.

Wonderful place to stay for a few nights. The location is amazing, near newly renovated port. There is also a subway and a boat, both can get you to the city centre really quickly. The staff was also amazing, especially Judy in person and Merce via email. The rooms are in great condition. Also the bed is super comfortable and it has probably fixed my bad sleep schedule :) Amazing breakfast with lots of options to choose from (even some lacto-free options). Definitely great stay for a reasonable value. When I will fly to København again, I will definitely book a stay here :)

On January 2nd around 7:00 PM, I arrived at Comwell Copenhagen to stay for one night. I hadn’t made a reservation, but I checked Booking.com and the hotel’s own website beforehand, and both clearly showed that there were still plenty of rooms available. I also saw that the parking garage had free spaces. When I arrived, the receptionist (young woman, approx. 18–25) told me they “only had the expensive rooms left.” That was simply not true. At that exact moment, the regular rooms were still available online, even on their own website. Then she claimed that Booking.com “might not be up to date.” Sorry, but that’s nonsense. I worked in hotels for 9 years and these systems are up to date. And again: their own website showed the same availability. On top of that, who are they to decide what is “expensive” for me and what isn’t? I clearly said I had no problem paying for a more expensive room. That’s when she suddenly started arguing and making it difficult. I even told her I would pay immediately. Still, everything was being blocked for no logical reason. Then I asked if there was space in the garage. She claimed there was no space available, while I had already looked in the garage myself and there were clearly open spots. Same pattern again: saying no, while reality shows otherwise. Then I mentioned I was traveling with a dog. She said dogs were not allowed. That was also false, because there was literally a dog walking in the lobby. And the website clearly states that dogs are allowed. I have a small dog and I was fully willing to follow any rules, but I was immediately rejected. This entire experience made me feel extremely discriminated against, and I have never experienced anything like this at a hotel before. Everything about it felt like misleading information, unprofessional behavior, and someone simply trying to get rid of me. Absolutely not recommended.