M G
Google
This is the hotel in my travel list, I come to try their restaurant and to decide to move here next days. However, the cocktail experience is terrible. The cocktail is totally nothing like in their web page, staff said that every 6 months they change the drink menu, but see the photo below, it’s not just change the menu, the design and work are totally different level, only the price remain the same. Also we specially asked for fresh pressed orange juice, not bottled one, we’d pay more for fresh high quality product. The staff promised that it’s gonna be fresh pressed orange juice, but IT IS NOT!!!! In Spain fresh orange juice is a common thing, the taste is definitely not like that. At beginning they still insist, finally they admitted that they bought bottled orange juice from supplier, it’s not fresh pressed, but they call it “fresh made by house”.
I think people who chose this style of designed hotel are the people who pursuit quality, taste and high level service. Unfortunately I had too high expectation. If I want this quality of cocktail and juice, it’s everywhere in Palma street cantine level(not even cocktail bar level).
The detail is always important, especially for a high-end designed hotel. If they use the same “one-time-tourist-business” attitude, I don’t think it’s the hotel I’d stay or recommend for anyone.
Meanwhile, we’ve lived in Palma some other high end hotels who has very elegant and detailed service as well as real good cocktail bars.
