Concorde Hotel New York

We have stayed at many hotels in NYC but this holiday season was our first stay at the Concorde Hotel. It did not disappoint and we will return. The location is perfect. You are close to everything without being in the middle of everything. There is coffee available 24/7 and the rooms are spacious. The bed was super comfortable. The staff is friendly and helpful. Thank you for a wonderful stay!

Fantastic hotel, a haven of peace and comfort away from the busyness of New York! Fantastic location so close to all the tourist spots yet quiet and serene on a back street. Staff were all super helpful and friendly. We enjoyed a couple of delicious breakfasts at the cafe/tapas bar inside the hotel (owned separately to the hotel). We stayed with our two teenage daughters and the one bedroom suite was perfect! Lovely comfortable bed and sofa bed (for the teenagers!) and wow that bathroom! The huge bath was such a bonus after a day on your feet exploring the city it was just the ticket having a soak looking out at the city lights before heading out to dinner! Superb stay and we are already thinking of staying again for our next trip to NYC!

Every time I go to NYC now I am going to make it my business to stay at this very hotel. Seriously, everyone from the staff to the how clean the hotel and rooms were. Everyone spoke and was very much friendly. They make sure you are enjoying your stay. I arrived earlier than my check in so they made me feel comfy still while I waited. The room, the view, the business center and the bar/ restaurant were all amazing! I didn’t want to leave bc of the hotel itself.

This hotel is great! This was our first time in NYC, and we read practically every single review for every hotel in Manhattan, and honestly, we were pretty nervous about what we would find once we arrived. Every hotel had some scary reviews, so it was a real relief when we walked into this nice, clean hotel with fast elevators (we never waited longer than a minute, and most of the time, less). The room was big and perfectly clean, with a huge bathroom, a closet with hangers, a proper hairdryer for women’s hair (first time ever!), a Nespresso coffee machine, and even an iron and ironing board ! The staff was very polite and helpful. We loved our cleaning lady, Margaret! She kept our room spotless, changed our towels daily, and refilled the toiletries. The doorman was also kind and friendly, he helped us book a car to take us to the airport. I saw some people complain about construction noise, but honestly, we didn’t hear anything. We noticed construction next to the hotel, and there were some renovations inside the hotel at one point, but it was done so quickly—in a day—and we never heard any noise, whether from construction or anything else. On the third floor, you can get free coffee, tea, and water, which was a nice bonus. All in all, we were very satisfied with our stay. Even though the prices are insane by European standards, we could have easily ended up in a much worse place for the same amount of money. So, at least for the fortune you have to spend on accommodation in NYC, we had the perfect and best possible stay!

From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The check-in process was smooth, and my room was spotless, comfortable, and well-equipped with all the amenities I needed. The hotel’s ambiance was elegant yet cozy, making it the perfect place to relax. The housekeeping team did an excellent job keeping everything immaculate, and the attention to detail was evident. Shout out to KIARA , ESTEFANIA , SHENEL and the staff at the bar . phenomenal

Underwhelming view, noisy, technical issues with heating and hot water, single elevator working. Disappointing experience and wouldn't come back. We treated ourselves to a Premier King room at one of the highest floor. We payed the extra premium as we wanted to experience the magic of holidays in New York City for our marriage anniversary. But we were extremely disappointed. The room is very badly positioned, cornered against another high rise building and offering no views of New York City. We asked for a room with a better view but were told all Premier King rooms are located in that corner of the building, and to get a better view we would need to downgrade to a smaller Queen room (but without refund of the rate difference). Conclusion: don't get the expensive King room if you care about having a nice view during your stay and if you don't want to be cornered against a gloomy building. There are better options in Manhattan and Times Square offering stunning views of NYC at the same rate for King rooms. Soundproofing of windows was very bad. At the 35th floor we could hear all the traffic noise in the street below. We've stayed in high-rise hotels in Times Square where you couldn't hear any traffic or street noise. The heating control was not functioning. We called the front desk who sent in a technician but couldn't make it work. Hot water takes forever to come. When we arrived only one of the two elevators was functioning. So only one small elevator for a 37-floor building, you can imagine the wait times. When we booked this hotel, we hesitated a lot with alternatives given the high price (payed more that $3500 for 5 nights). We wanted to experience something different from our usual Times Square hotels. We regret our choice, it ruined our holidays with gloomy view. Wouldn't come back.

My stay at The Concord Hotel has been absolutely wonderful, and I can’t say enough about the exceptional service from the front desk team — Estefania, Shenel, and Kiara. These remarkable women go above and beyond to ensure guests feel genuinely welcomed and cared for, elevating the hotel experience to new heights. Estefania stands out as the heart and soul of hospitality. Her warmth, charm, and attention to detail are unmatched. She doesn’t just do her job; she creates a personalized experience for every guest. From her thoughtful recommendations to her ability to anticipate needs before you even ask, Estefania makes every interaction memorable. Her friendly smile and genuine interest in making your stay amazing are truly special. Shenel brings a vibrant, positive energy to the front desk. Her upbeat attitude and quick thinking make every encounter delightful. She handles requests with a cheerful demeanor, leaving guests feeling valued and appreciated. Kiara is the embodiment of grace and efficiency. Her calm and composed approach ensures that everything is handled seamlessly, no matter the situation. Her professionalism and kindness create a reassuring atmosphere that puts guests at ease. The room itself is stunning — Beautifully designed, and incredibly comfortable. The bed feels like sleeping on a cloud, offering the best rest I’ve had in a long time. I particularly love the amazing set of lights near the bed, which create a cozy ambiance perfect for relaxing. And let’s not forget the breathtaking view — waking up to such beauty every day is pure bliss. The service here is top-notch, with Estefania, Shenel, and Kiara leading the way. Their dedication, friendliness, and professionalism make The Concord Hotel feel like a home away from home. I’m looking forward to the rest of my stay, knowing I’m in such capable and caring hands.

Was great stay! Such a lovely staff. The lady Sandy from front desk and Abdul the bellboy were so polite, friendly ans very helpful. The location is great and with such friendly client oriented experience I would definitely recommend to stay