Concorde Hotel Singapore

The 5 out of 5 is for customer service, cleanliness, having an open air pool! and the location. Our party of three friends just had two nights here and because of its location, were able to access the buses, trains, malls and airport easily. |We needed to stow our luggage until 5 pm before flying out, and not only did they do that happily but then asked us if we'd like to use the pool showers before we leave( freshly laundered towels for use also). We did! A lovely shower then off to the airport for an overnight flight. Perfection.|The pool at night is wonderful( closes 10om)||Negatives, the hotel is older. The staff didn't give us an idea of the services there when we arrived. A reviewer on here is talking of level 9 and a bar? No idea of that. Some more info on the restaurant would've been good. |The rooms are as you'd expect, older, but clean and comfy. A bit scuffed up but that's normal. |My credit card number was taken down in case of consumables from the room, but there were none in our room! Nothing was stocked into the fridge at all the whole time we were there. I must check my CC wasn't billed.

Classy hotel with exceptional service in the front desk. Beautifully located in CBD with amenities all within a short walking distance. Rooms are well renovated and great. Fantastic service from an International Front Desk team.

I had an amazing 5-day stay at Concord Hotel Singapore and couldn’t be happier with the experience! the comfort and cleanliness were exceptional. The food was absolutely delicious every day, with a great variety and quality. What stood out most was the hospitality — the staff were incredibly friendly, professional, and attentive throughout my stay. Truly a five-star experience from start to finish. Highly recommended!

The Concorde Hotel is located on Orchard Street between MRT stations Dhoby Ghaut and Somerset. Dhoby Ghaut offers connection with NS/NE and CC lines which is brilliant.||The hotel is very well appointed with very friendly staff. The pool facilities are good and the restaurant offers a great buffet breakfast. We dined in the restaurant for dinner once during our stay and found it to be very good also.||The rooms are spacious and well maintained. They are a little dated now, but this is not considered a significant disadvantage.||My wife and I both found the bed (Super King) a great size, but was very very firm. the shower and bathroom facilities were great, good water pressure, temp and volume.

The hotel is centrally located and has the best value for money. |Friendly and experienced staff. Esp Ms Kimberly. Always attends to any issues immediately. I travel all the time for business and She (Ms Kimberly) is one of the finest front desk staff that I have come across.

The staff were wonderful. I had access to the executive lounge, and they were so helpful. They helped me with all my queries and requests, and made me feel very comfortable. I will definitely come back

I stayed here once several years ago and this is a comeback. Check in was fast and the welcome drink marvellous. Hotel now has policy of not providing complimentary bottled water to guests, but provides a distilled water tap within the bathroom sink for guests. I would prefer the previous arrangement. Also suggest the concierge to keep some MRT maps for the convenience of guests who need them for advance travel planning because when I asked for it I was told to get in the MRT station.

The hotel is highly recommended. It has a strategic location with plenty of dining options nearby. Although the hotel is a bit older, the rooms are clean and spacious. The service is excellent. Initially, we were given rooms on opposite ends of the floor, which made communication difficult even though we were on the same floor. We requested to change rooms, and they accommodated us, even though we had to wait an hour, we eventually got rooms next to each other. The room at the end of the hall was smaller compared to the other, possibly a leftover space. However, the rooms were cleaned daily, the beds were comfortable, and there was also a terrace. All the staff were friendly.

I am gold member and has inclusive breakfast. The business lounge has very limited choices of eating . But for the normal breakfast area, very rude stuff including managers . Bad hospitality services and solitary sales on dinner buffet, waitress will try to sell you soft drinks and wines when they do have other complimentary drinks included in the buffet. Very bad experience in this Concorde hotel. Employees also discriminated on people colors.

Located on Orchard Road, this is an okay hotel. I think there used to be lots more to see and do within the hotel, but that has changed after the pandemic. Lots of shops and restaurants shutdown. The price is high for this hotel, but you are paying for the convenience of the location. It is close to other famous malls and there is a bus stop right outside. The subway station is also close by within the malls around, within walking distance.

Concorde Hotel Singapore is located on the famous Orchard Road shopping area with plenty of tasty paces to eat and see within walking distance, this hotel would seem like a great place to stay but for many reasons it's just an average stay. You can take the local bus to the hotel and it will stop directly in front of the hotel. Watch all bus stops and signs it does take quite a while to get to this location but that was the only option from the airport since many shuttles were closed. After getting into the hotel we checked in and found out that the room we had booked was already occupied and that if we wanted to get a different room we would have to add $25.00 Singapore dollars each night for two single beds. So we just decided to get a king bed but from the start this already has made my New Year's Eve a little bit of a downer. After we get into the room on the top floor which this hotel is small with only a few floors. The layout reminds me of a cruise ship in the 80's! They need to seriously update it. The rooms inside were up to date and looked pretty alright. Each room should have an umbrella but of course ours didn't and we had to phone two different people to get an umbrella downstairs. Tried their breakfast buffet in the hotel which was not as good compared to many other Asian hotels. The variety wasn't a lot but the staff was quick to pick up and clean dishes. Also the coffee maker was broken at the time and kept saying it needed to be cleaned, for the entire time I was there. Overall a few mistakes has made me question if I would ever want to come back to this hotel and stay. There are plenty other options on this road so just be advised that you could have some minor issues at this hotel.

Practical price, good customer service and best location for massage, bus station, shopping center and restaurant but the shower is not that hot

Stayed here during my trip to Singapore. Its is about 30 minutes by MRT from Changi aurport but is rught at the heart of orchard road with all the shops and food. The MRT station from here is about 2 or 3 mintues walking distqnce. But theres a bus station right outside of the hotel's properry that you can use. It was slightly hard to find the main lobby. Evidently you have to take an escalator up to it. But i guess you can just read the signs as well... Walking into the front lobby your greeted with a massive lobby with 2 elevators on both sides. Lobby looks modern and clean but pays homage to history as well. Evwn though there were a lot of people coming in and out it was still quiet and relaxing in the lobby. The place has an upscale feel to it. The room was clean and big. Everything in it was hi tech. There was even a smart phone that you can take around with you on your daily travels. The shower was amazing and well thought out, in that the handle is away from the shower head so you dont get wet when you turn it on (the small things are appreciated). Water pressure was great, and it gets hot if you so choose. Only knock on the room was that they were twin size beds, which is too small for me. But they are comfortable. Everything looked sleek and clean, from the carpet to the tv to the design to the walls, but was comfortable as well. Hotel staff is friendly, efficient and knowledgeable. And although we didnt have time to visit the pool and bar, they looked nice in picture. Theres a fancy sushi restaurant in the establishment and as i reviewed a nice bar and lounge (Spice) in there as well. Overall a great hotel to stay in when in Singapore

The staff were extremely helpful and welcoming from the moment we arrived. Our bags were taken from the taxi for us, and brought up to our room. We were given a refreshing drink while we checked in too. Once we finished it they asked if we wanted another. We were upgraded to a room on the fourth floor with a balcony. The room was clean. The balcony was a sliding door to a walk way. We could see the pool a short walk away. The room's smart phone was cool. It provides guests with free international calls to 10 countries and can be used like a regular smart device, without a hotspot feature. It can be taken from the room to help you explore during the day. Renovations are still underway and as such some areas were closed, and we were told there would be construction noise between 9am and 5pm. My one annoyance was that we could hear everything from the room next door. The person in there was snoring very loudly and it sounded like he was in the same room as us - this made it harder for me to sleep. This was disappointing. The location is great too, with many shops a close walk away.

This hotel is nice. The staff is very friendly and helpful. The location is near the MRT in walking distance. The shopping mall is located just 2-3 mins away. You can choose to turn left for plaza Singapura or turn right heading in the Orchard road. The room is pleasant. I can't say that the hotel is new but they did the redecoration and everything is fine. Really recommended for family with kids. It's not to far from the food court and mrt. You can go everywhere.

I had such a lovely experience here. The breakfast was great for my dietary restrictions and there were so many options. We stayed for the formula one and everything was immaculate and very modern. The soap in the show smells great and is all natural. The room was very spacious and modern. The Veda were really comfortable. The lobby in lovely and has lots of natural light and the staff was very nice and helpful. Would definitely recommend staying here

Stayed here for 4 days, and I'm definitely not impressed, and here is why: 1. When we arrived, we were told that they were renovating the pool (this information would have been nice at booking), and that we wouldn't be bothered because our room was in the other side of the hotel. Well... Our room was 3 levels up, but just above the renovation, and the noise? Oh wow! Jackhammer! 2. As the pool was under renovation we could use the one in Holiday Inn just around the corner. Well... We should probably just have booked a room there, as the pool was one of our criterias when deciding where to stay. 3. The room: a. There was dirt and a piece of pink thread on the bathroom floor along with the wall - it was there when we came, and it was there when we left. b. The AC (I think) had the most annoying sound which started in the evening and went on until morning. c. The floor in the shower had no elevation, which meant that the water couldn't run down the drain and stayed on the floor - wet floor in the evening = still wet floor in the morning. d. Cleaning was sloppy - I don't think they vacuum around the bed. e. The closet door didn't work and took forever to open and close. f. The minibar fridge was empty and dirty. g. The TV-reception was very bad. h. The Wifi was not secure - so frustrating! 4. They played pretty loud music in the lobby in the evening. 5. The food (both the restaurant and roomservice) was very disappointing and of poor quality. Other than that check-in was fast and friendly. Check-out not so much, as they charged the wrong amount on our creditcard and took forever to get it right. All-in-all: With the wide selection of hotels in the area, I would definitely not stay here again.

Good mid-price hotel in Singapore near shopping and on Orchard street. Decor is circa late 80's, things are a little run down, a musty smell of mold/mildew and smoke permeate many areas ... call it all 'character'. Gym is limited and keeps strange hours making it difficult to use. Staff is very helpful. It's about a 30 minute walk to the convention center. Hey, it's Singapore, use the time to people watch.

Pretty Hotel. But the carpets in the rooms need to be cleaned and the rooms smell of musty or urine. Not to swift. The gym doesn't open until 8am to 8pm. Very strange hours. If you are a business person you don't get to work out at all.

This hotel deserves four stars not only because our room was surprisingly upgraded but for its great location on Concorde Road and the staff was friendly and welcoming. I was concerned after reading the reviews on Trip Advisor about the room renovations and construction, especially since i had my senior mother with me. I expressed my concerns via email when I booked the room and I'm assuming they took this into consideration and we were upgraded. It is always nice when things are done without having to ask. Needless to say, I would definitely stay here again, even in a regular room because of the location and for the affordability. The Dhouby Ghaut MRT station is closeby which serves as an interchange for other lines as well. I was able to take advantage of their Chinese New Year special package and we received free buffet breakfast and a free City Tour. There are also food hawker stalls conveniently located outside of the hotel. Thanks for a pleasant stay!