Charinatravels
Google
My stay at this hostel was extremely unpleasant. The room itself was in a terrible state, with a persistent moldy smell and stained blankets. Safety issues were prevalent, including the wall unexpectedly giving way when I leaned on it, and a shelf falling on my head, further highlighting the room's unsafe conditions, as well as the absence of a ladder for the bunk bed.||||Regarding payment, the communication was muddled and chaotic. I inquired about payment upon arrival, but the language barrier made it tough to communicate. What added to the frustration was the repeated promise by the receptionist that someone would arrive shortly to handle the payment. However, this promise was never fulfilled. On the second day of my stay, I also attempted to make the payment, but the receptionist told me that the responsible person was sleeping, which only added to the complications.||||It's worth noting that this individual did not attempt to contact me throughout my stay but only reached out when I had already left for the airport. Given the persistent lack of communication and presence from the hostel staff, it seemed reasonable to expect that he would have arranged for payment through Hostelworld, as he had never been physically present throughout my stay. His words were, "It's incredible we have to ask like this to pay" and "You didn't send us messages by WhatsApp or anything." This misunderstanding resulted in a series of distressing messages and calls demanding payment, including a threat to call the police. Furthermore, the responsible person repeatedly claimed that the receptionist had instructed us to pay multiple times, which was simply not the case.||||In summary, I strongly discourage potential guests from considering this hostel due to my profoundly unsatisfactory experience, which encompassed room issues, unprofessional communication, and payment complications, exacerbated by unfulfilled promises from the receptionist and even a threat to involve the police.
