Evert Luke
Google
After I read the reviews and leaving my own, I see reviews don’t mean anything to this hotel. The same message copy and pasted from Henry S. No authenticity or sincerity in their reply to horrible reviews.
Rooms felt very average. The bed was uncomfortable and a small king (this one is 72 x 79 vs standard is 76 x 80), and amenities like the shampoo and conditioner were harsh and drying. Curtains are manual — surprising for Vegas, where automated features are fairly standard.
Service:
Hit or miss. The front desk was unaware of promotions listed on their own website, so I had to push to get the $75 food & beverage credit honored. Calling the front desk from the room connects you to a virtual assistant, which was unhelpful. Thankfully, the staff member I eventually spoke to was friendly. Housekeeping was pleasant. Service at the Gatsby casino bar was lacking — my wife was served while my drink was forgotten, and they still asked for my ID before I was even served.
Amenities:
The gym is a highlight — spacious and open later than most on the Strip. The casino, however, was disappointing: not enough tables, mostly triple-zero roulette, and dealers with zero energy. The atmosphere felt unfinished, like construction stopped at 80%. The pool area was shallow, somewhat dirty, and service was slow. One major plus: the kids’ play area is excellent — a rare find on the Strip.
Food & Beverage:
Overall a 7/10. Decent quality but nothing particularly memorable or worth seeking out.
Overall Impression:
This isn’t a terrible hotel — in a different market like Orlando, I’d probably give it 4 stars. But for the Las Vegas Strip, where expectations and competition are much higher, it doesn’t meet the 5-star standard. I’d rate Conrad as more of a 3.5-star property and am giving it 2 stars for that reason. If you get a great promo or rewards deal, it might be worth it. But if you’re paying top dollar, you’re better off with Fontainebleau, Venetian, or Palazzo.
