Conrad Macao

Good service, spent 3 nights with my extended family. Booked 1 suite and 3 rooms, staffed placed bear/balloon/snacks/wine for all rooms. Spacious room, well maintained, nicely decorated. Eiffel tower view isn't great, rooms were facing another hotel tower. Very wide breakfast variety and nice food, but would be great with more seats

At first, I had my hesitations with this hotel because I had read that this is one of the older hotels in Macau, but this worked out great for my family. The staff were very helpful not only were they paying attention to detail, but the level of service provided and helpfulness goes beyond anything that I have experienced it’s even better than some of the five star hotels that I’ve been to in Las Vegas. Not only did the staff answer all my questions and provided a lot of detail. They also assisted us with getting to the airport shuttle by booking a large van taxi for us through the luggage services which only charged us the regular taxi price even though we had several large luggage. The amenities here are great while visiting the pool they provided us with drinks in a poolside snack. The only downside was that the pool water was pretty cold. I wish the pool water was a little bit warmer as it would’ve made the swim a little bit more pleasant. They do have a changing area in the pool, which we could shower and freshen up before you go back to your hotel room, which was nice. When I went, there wasn’t a lot of food options at the hotel as the food court, for some reason was not open and was closed for renovation (food court located on the top floor of the attached mall). The room was very spacious and was in good condition. There were a lot of provided accessories in the room to be able to be used, and they even brought an extra set for our extra family members who were also staying in our room. They even had an evening turn down service, which we didn’t participate in as we were out at the time it had to do not disturb light on. Only thing was the room was quite cold, when we turned on the heater, the room didn’t heat up and blew cool air, had to leave off as it was too cold. Overall, great hotel. I was really impressed with the Service provided by the staff. The location was OK easily able to be walked to malls only downside there was an as any food options around so we had to walk to other hotels for food.

We had an amazing stay at the Conrad (2 rooms, 4 nights). The rooms were spacious, clean and the decor elegant. The bathrooms were huge (with his and hers wash basins) and well appointed. The Nespresso coffee machine was a pleasant surprise. The hotel staff were extremely helpful and responsive. One of the highlights of our stay was the breakfast at Churchill's Table. The spread was amazing, the food quality exceptional and the staff were extremely attentive and provided great service. We also spent some quiet time around the pool area that had really nice views of the Cotai strip and beyond. All in all, we can say that our stay at the Conrad was excellent and we highly recommend it.

This is a clean and courteous hotel. We stayed here for four nights, from October 21st to 25th, 2025. We booked a king bed double room with a comfortable mattress, soft comforters, and pillows of our choice. The air conditioning was excellent, and there was no hollow noise at night. The room was well soundproofed. The room was fully equipped with shampoo, toiletries, a small coffee maker, and various tea bags. We chose a room facing the Eiffel Tower. The location is very convenient, and the hotel offers free transportation puckup from the airport, and daily bus to Zhuhai Port and Macau Old Town (this is only valid on Fridays, Saturdays, and Sundays). We especially loved their breakfast; we ate it for four days and still didn't get tired of it. The food is many choises which included Chinese, Western, Japanese, and Hong Kong style —everything you could try.

Stayed at Conrad Macau recently and really enjoyed my time there! The room was super spacious and pretty though it would have been nice if there was a bidet near the toilet (muslim travellers might need to adjust a bit). The lobby is insanely beautiful and location-wise, it’s perfect! Just go up to Level 2 and you’re already in the shopping mall plus there are lots of nice tourist spots nearby. Huge thanks to the housekeeping team for keeping the room spotless every day. The breakfast was decent (not many halal options but still okay and filling). All the staff were super friendly and helpful especially those at the checkin counter, breakfast area and lift lobby. Overall a really great stay and I’d definitely come back again! 🙌🏼

Stayed here overnight. Absolutely stunning 5 star hotel. Beautiful massive room and great room service. Staff were very polite and professional. Hotel room amenities include bath robes and slippers of good quality. Breakfast was delicious. Thank you Conrad for a welcoming stay

We absolutely loved our stay at the Conrad Macao. From arrival to departure everything was perfect. As Hilton Honors Gold members we were upgraded to a suite which was spacious and had a view of the “Big Ben”. The breakfast was amazing - so much variety and more importantly the quality of the offerings were simply excellent. Staff from the front office to the breakfast team to the spa team were friendly and very accommodating. Only slight critism was that the sauna was not hot. But in conclusion, I would definitely stay here again if I was ever in Macao.

The staff was very courteous and the concierge named Robin was amazing and very helpful in setting up reservations and assisting with other tasks. The room was great and really spacious. The hotel staff was also quick in delivering additional towels and bottles of water. I would stay here again.