Conrad Manila

My 3-night stay at Conrad Manila was nothing short of exceptional. From reservation to arrival, throughout the stay, and even at check-out, the service was consistently outstanding. The manager and the entire team genuinely went out of their way to check in and make sure I had everything I needed. The room was spacious, spotless, and incredibly comfortable—exactly what I’ve come to expect, and more. As a member, I truly felt welcomed and valued, not just recognized. Every interaction made me feel special and well taken care of. The restaurant breakfast was superb as always, with great variety and quality. A special shout-out to the two gentlemen who cleaned my room—they did an amazing job every day (I regret forgetting their names!). I highly recommend staying three nights or more, especially before heading home or to another country, as the location has everything you need and is less than 15 minutes from the airport—just make sure to ask your driver to use the NAIAX road. Conrad Manila truly sets the bar for excellence, and I can’t wait to return.

Conrad is the most beautiful location at land’s end. The service is great the breakfast was amazing. And then the pool is so pretty. You can enjoy an amazing sunset as you can see from the pics. Airport transfer is very quick and hassle free. George Clooney came to stay at the same time we were staying !

Very nice hotel, feels very safe with security to enter. Staff are so friendly and helpful. We only stayed for one night before a new flight but lovely stop over, used the pool and ordered drinks and food which was lovely. Shopping mall is connected to the hotel so very convenient, only small negative was a slight damp smell on room corridor and in room but I think this could be to do with cleaning carpets as not the first hotel we have noticed it in. Other than that very clean and modern.

Truly had an unforgettable experience during our stay with my family. We felt so well taken care of and looked after throughout our time here. Huge thanks to the amazing housekeeping team, especially Gilbert and JM. Grateful to Ian and Enzo for the smooth check-in and check-out process. A special shoutout to Ms. Regh for the beautiful flower setup in our room. And thank you to Chef Christian for making our breakfast even more special with the sumptuous mango he prepared for us. 🥭✨ Thank you all for making our stay extra memorable. These people really made my stay memorable til next time.

The service had the low score for one reason. I've just arrived and as with any hotel of this category you assume everything is taken care once you enter your room correct, however this was not the case here we arrived to our room everything look perfect so decided to just open my luggage put some important itemss aside because you know we have arrived to our room so we don't think any staff will be coming in if we decide to take a walk downstairs..... Well guess what.... Yep when we came back the staff did come in ( we never asked) who we don't know but the bed sheets were moved and my sandals were moved and other etc things that were there... This got me frustrated because I did not expect anyone to just decide to come in to my room that is already vacant that's not supposed to happen...1st time I ever have this situation happen to me in Manila....CONRAD OF ALL HOTELS. My expectations of this hotel have always been high. I just can't trust this hotel with being respectful... If I would had known they will just come in when ever we are not around I wouldn't have left my luggage open like the way we did. This was a total disrespect and invasion of privacy are you kidding me.!!!. A piece of advice Next time just make sure your staff has everything taken care before letting someone in go inside people's rooms wi thout permission from the guest.. In my case I will just not be back here. I'm questioning this situation and if I can trust them again.

We had a truly wonderful and unforgettable experience, thanks to the entire executive lounge team. They consistently ensured that every guest’s needs were met with care and attention. Special thanks to Alice and Andrea, who were absolutely amazing—friendly, warm, and always attentive to our needs, making sure we had the best possible experience. We would also like to commend other team members who went above and beyond in providing excellent service: MJ, Rolly, Gav, and JM. These individuals truly made our stay memorable. We will definitely be coming back again!

Conrad Hotel has always been a home away from home. Its clean and peaceful environment gives a serene feeling of calmness. Their rooms are well ventilated, bed and pillows are soooo comfy. Breakfast was great with many selections. I especially loved the batirol and the taho. Ms Julienne and Ms Jessica provided superb assistance from check in to check out. The place is soo nice we will surely be back soon!!

My family and I spent a night here. Room was spacious and the beds were very confortable. The room we stayed in had a long sofa and a good sized desk. The view from the room was amazing as it was overlooking Manila Bay. There were a few issues to be noted, namely; 1. The TV was not working but the front desk sent someone to fix it immediately. 2. The AC was set to a low temperature and there was no way to increase the room temp without having to turn off the AC. 3. Carpet was a bit dirty as our toddlers feet were a bit blackish after running around the room barefoot. These were not deal breakers as we had a very confortable and restful stay. I should mention that all the staff we encountered were very warm and helpful. Another added bonus is the hotel's proximity to key establishments. It has direct access to 2 malls and the seaside boulevard is just across the road from the hotel. There are plenty of dining and entertainment options around the hotel. It is also located fairly near the airport (about a 20 min drive with light traffic.

We had an amazing 5-night New Year's stay at Conrad Manila! Thanks to our Hilton Diamond Status, we got a free upgrade to a fancy executive room on the 7th floor (room #7071). This also gave us access to the executive lounge and free breakfast for two at Brasserie On 3 restaurant. Room was spotless and loved the daily turndown service provided. We got to check out the executive lounge, and the staff--Alice, Jocelyn, Andrea, and Chinno--were super friendly and helpful. The best part was the hotel's perfect location, giving us the best view of the fireworks and New Year's activities. Being close to the airport and within walking distance to S Maison and SM Mall of Asia made exploring easy. Overall, our stay was a perfect mix of luxury, awesome perks, and front-row seats to New Year's festivities. A big shoutout to Joanne M and Stephanie G at the front desk for making our stay extra special with their hospitality!

Great hotel and close to the airport. Love the art work. Secure and connected to mall of Asia via bridge - the bridge closes by 10 PM.

Prime lodgings at prime prices, which are not really far from US midlevel hotel rates. But the architecture and access to the coastal area establishments are pretty awesome. The suite we got had a 180 degree view of the Bay. Staff are very nice.

Had trouble with our coffee machine. Worked first day but not the second day. Switch was very hidden. TV never seemed to work except late afternoon & evening bc of cable service provider down. Shower was a danger zone; my wife slipped the moment she turned on the faucet unaware of the rain shower was on top! Luckily she held onto the knob so she wouldn't slip & fall onto the floor of the shower. We asked Marlo the kind & hardworking housekeeper to leave an extra bath mat in there but wife ended up taking a bath after figuring out where is that hot water that she almost gave up! Like wtf??? A very tricky situation. She really didn't want to take a shower but much preferred taking a nice long & relaxing bath! We did have an awesome suite room despite the small issues. Breakfast buffet was the best there was. Better than our ocean cruise! The Mall connected directly to the hotel which was very convenient. It made staying here very nice to visit! Too bad we didn't like the hot & humid weather in the Philippines even in the wintertime. Bc of that we probably will not return in our lifetime.,

I just stayed here for 5 days. Funky style hotel. First floor is basically where you drive up and give your luggages to the bellhop. It also has decent a coffee shop. But no restrooms. You would think they would have restrooms considering people have been traveling. Then, you take the elevator to the next floor. I can see why they designed it this way. Because the moment the elevator doors open on the main lobby, you have the view of beautiful Manila Bay...it gives you the WOW factor. So, to get to your room or to leave the hotel, you have to use 2 different set of elevators. The location of this hotel is excellent. It's walking distance to everything you need. Restaurants, ATMs, attached to mall, near MOA, grocery stores, Manila Bay activities, etc. Service was 5 star throughout the hotel except in 1 area. The bar/pool area. Management really dropped the ball on this one. They had 1 guy attending the bar, Jemmy. This is the only guy working the bar/pool the whole time I was there. Jemmy was making drinks, taking orders, food runner from the kitchen, doing his paper work, etc. with no help at all. Even on a non busy day, it's too much work for 1 person. Because of this, service in the pool area was terrible. I've also sent them a review of this. One thing that they did for me that I really appreciated was a late checkout...instead of noon, I checked out at 2pm. They did have their own car service for a fee. They also did money exchange. Everything else about this hotel was excellent.

Conrad Manila!I didn't know what to expect? I roughed it north 4 hours for 12 days. This 2 day visit was a much needed rest at the end of my adventure before flying home. 1st class VIP experience from entry to exit and everything in between was amazing. Thank you sir, Yes sir. You're welcome sir! Have a great evening sir! Good Morning sir! You get the point. Very polite staff. Excellence! Whatever you need, just ask and they will deliver, and deliver quickly. Customer service at its finest. Easy check in. Drive up, go through security and up to the 2nd floor check in. Great security. Safe place! A Nice Lobby I must say. I walked off the elevator and said to myself this will work. Exceeded my expectations! I Received a Great room overlooking the pool / bay view situated on the executive level floor. A nice Executive lounge. Visited for breakfast & happy hour. Customer service at its finest! A great lounge. All inclusive. Very clean. I ordered Room service when I arrived that evening and in the morning for breakfast. Much needed. Delivery was quick, food delivered hot on a table rolled right up to the bed. Everything was great. No issues! Everything I needed was on that table and more. The 3rd floor inside/ outside bar area has great views of the bay and excellent cocktails. This is the smoking area in the hotel. A favorite place for great sunset photos. Excellent views and Comfortable seating. servers come out to tend to your needs. 1st class service. The Conrad Manila has everything you need for a world class experience. I'm Definitely staying here next time I'm in Manila. Nice job!

We stayed at The Conrad Manila for 2 nights in early April 2023 and the experience far exceeded most that I have had living and travelliing in Asia for many many years. The staff was so accommodating and welcoming upon arrival and they eased our 14+ hour journey from California with direct and personal acknowledgements and the most welcoming and truly sincere smiles. Our room was perfect in every way with modern accommodations and Instagram worthy views of the hotel pool and Manila Bay in the background. My queries to the concierge staff about airport transfers, the attached Mall of Asia (one of the biggest in the region) and other details were addressed professionally and with a true eagerness to help make our experience the best. The accommodations and amenities were not only on-par, but on many levels exceeded 5-star equivalents we encountered in the US. In the mornings there were early morning coffee and breakfast items available for purchase from a take-out cart in front of the hotel...with a view of the closed avenue featuring weekend cyclists enjoying their Saturday morning seaside route. Wow, Conrad Manila... you guys ROCK! Highly recommended. What a wonderful representation of a truly exceptional 5 star hotel experience Manila!

Conrad Hotels & Resorts Manila, part of the Hilton brand delivers a modern 5 star spin on luxury. You definitely get the feel of high end with it's contemporary museum feel with sculptures adorning the bottom floor concierge and the even more impressive check in area on the 3rd floor. The check in area boasts sweeping views of Manila Bay and the boardwalk. It was very popular amongst guests and visitors and there was always people taking pictures. Here are my TOP 3 reasons you should book your next stay at the Conrad Manila. 1. Accommodation - The King Deluxe room was spacious and modern with a comfy king sized bed, a large sofa spanning the window and a great work/study desk. Tons of storage space for clothing and luggage. Large bathroom area with separate toilet and shower area. All the products provided are from high end brand Byredo from the hand soap, body lotion, shampoo, conditioner, body wash. They even do turndown service on your first night which was a pleasant surprise. 2. Amenities - The fitness area overlooking the central pool was spacious and had everything you would want in a gym from multiple treadmills, ellipticals, free weights and weight machines. A nice bonus was the locker rooms which where very modern and clean. They also had a steam room and sauna. The other amenity I enjoyed was the pool. This pool was massive as I enjoyed swimming laps back and forth. Plenty of loungers and cabanas throughout the pool area and not to mention a bar centrally located. 3. Dining - My stay included breakfast everyday at Brasserie on 3 which is a buffet style breakfast with traditional western, filipino and indian selections. It was one of the best breakfast buffets as they everything from soups, sushi, pancakes, waffles, cheeses and more. I also had dinner at Brasserie on 3 for their dinner buffet with seafood and steak. Again a great selection of crabs, large prawns, prime rib, chicken and more. As for a nightcap, The C Lounge is a great bar/lounge with an epic view of the ferris wheel at night. Live music nightly and fantastic drink offerings from their amazing bartenders. Overall my stay was great from the accommodations, the friendly staff and not to mention the close proximity to the Mall of Asia which is a quick 5 minute walk through a connected bridge. I highly recommend staying at the Conrad Manila for a 5 star experience.

It was a great place to stay. They went beyond my expectation as a Hilton Member. They gave me cake for my Birthday, Plushie, and superb room view. Room and lobby was very clean. Easy access to mall. I wish Hilton in US/ Canada has this kind of service. Cant wait to book another stay with them.

My husband and I ended our last 2 nights of our honeymoon and our trip to the Philippines at The Conrad - a very pleasant stay! We arrived at our hotel around 2pm on a Saturday and though there was a long line to check-in, the staff was efficient with the process and they were apologetic for the wait. To our surprise, our room was upgraded to a Bay View Room with a fantastic view of the sunset and we were able to opt for a free breakfast buffet for 2. We mainly chose The Conrad due to its proximity to the Mall of Asia and the airport and we do not regret our decision! It was very easy to walk to the SM and MOA to complete our pasalubong shopping. There are also many other options for food, restaurants, and dessert at the first floor of the hotel and in MOA if you want to venture out of the hotel. Booking a Grab for transport to the airport on our final day was very easy and there was very little traffic leaving at 6:30am on a Monday. Concierge was kind enough to assist us with both unloading and loading our many baggages when we arrived/left the hotel. Service was amazing! 2 of our bags were delayed and were to be delivered by our airline to the hotel. Communicating with both the front desk and concierge to ensure safe delivery of our bags was easy. We were surprised by a delivery of a Conrad caribou plush on our first night and a Best Wishes cake and chocolate for our honeymoon the next day. The robes provided with the room were very cozy. A very comfortable stay, beautiful rooms, and great service!

I'm in the middle of my first stay here and about the most negative thing I can say about it is that its expansive 2 wing layout will be tough on those that don't like to walk. Much of the hotel based services are in the south wing with about half the rooms and the walking connection to the SM Mall of Asia and the other half of the rooms are in the north wing. There is a separate entrance/exit in the north wing but it is locked after 10pm so if your room is in the north, unless you are a recluse, you will get in several thousand steps just getting in and out of the hotel. Although that is the most negative thing I could come up with, I actually find it kind of nice because having my room in the north wing means, it is very quiet and feels almost private. This is a very modern, luxurious, and full-service property with all of the amenities you would imagine, including some great views, a great location on the waterfront, views of the boardwalk and the Ferris wheel, an executive club that is very private and expansive, and some nice restaurants with award-winning teams at the helm. The rooms are also very well appointed, comfortable, and clean with nightly turn down services that are a really nice touch. I think the absolute best part of this property, however, is the people that work here. I have run into many of them, and every single one of them is polite, genuinely happy, and looking to be of service. I was asked three times on my first day by various employees if I had any special requests, dietary restrictions, or needs for room amenities such as extra filtered water, special pillows, or anything else for that matter. Granted, I have significant loyalty status with Hilton, which gets me perks and recognition, but I have seen these same employees treat every guest the same way they are treating me, so I don't think that is part of the equation here. The genuine expressions of hospitality are really impressive and make this a really nice place to stay when in Manila. It's location across the street from the waterfront is also pretty prime because there are plenty of good restaurants within walking distance as well as a separate entrance to the mall of Asia, which has a fantastic food court for casual and inexpensive dining options if you are looking for something like that. A pro tip for visitors from different time. zones is to go through this dedicated walkway to the mall off of the north wing lobby, and on the way to the mall is a small convenience store where you can stock up on snacks or instant Ramen for the room. I find that whenever I am in this time zone, I wake up around two in the morning, and I am starving so being able to make something to eat dorm room style is key to keeping me happy. At two in the morning, there is not much around the hotel within walking distance that is still open for convenient eats so cup ramen hits the spot. In case it is not apparent, I really like this property. If given the chance, I would not miss the opportunity to stay here again and neither should you.

Always at home whenever we stay here at Conrad. Love the easy connection to Mall of Asia !(one of the largest mall in the world). Possibilities are endless!

Stayed here again for a couple of days courtesy of my SIL (and brother). They have a doctors convention at the SMX (convention center). Most of the staff are nice (I say most because there will be one or 2 that's probably having a bad day, and that's understandable) The room we got was pretty standard. No complaints here since I'm not paying lol. Beautiful views as usual!Very clean, always replenished our water supply, very attentive personnel in housekeeping! Kudos to Gil!!!!!! He made our stay extra special! Definitely recommend this beautiful hotel!

Excellent hotel that is part of Hilton Rewards The staff is professional and friendly. The rooms are beautiful and clean. Highly recommend staying here if your in Manila

It has been a delight to stay at Conrad. From cleanliness to proximity to shopping- its a 5 star for me. But the most impressive is how the staff took care of us.. From Mack and Richard at the Executive Lounge, Chef Jong, front desk Geneva, and the rest of the team ( sorry if I cant remember all your names). Will definitely come back soon.

Very nice property and close to everything. Their brunch menu offers a delicious and healthy variety.

I recently booked a room using Expedia. I am a disabled veteran and asked if they where able to upgrade room. They told me I must book directly with the hotel to get upgrade, so I did. In book with the hotel the Upgrade that I wad looking for is the same cost as offered by Expedia. They where just scamming me the whole time and they new it!! Don't book witj this hotel!! To many us owned hotels to chose from. I booked with a major US based hotel in Manila and got a great rate a superb customer service!!

Wow. Talk about an outstanding quality of service! This is probably the best hotel experience I've had to date. I was here for 3 days/2 nights for a family party that took place in their Forbes Ballroom. I loved everything about this hotel. I love how all the staff were so polite, respectful and accommodating. From the bell boys, the concierge, the staff that got you in the elevators on the 3rd floor lobby, the staff working during breakfast at Brasserie on 3 restaurant - everyone was just on their A game. I wasn't there for long but I hadn't met one employee who wasn't polite. I loved their pool and their 24 hour gym. I used their gym every day, and there was an employee there who supervised and would disinfect each equipment after someone had used it. If you ever use their gym, make sure to check out their changing room, which is right outside the gym. Holy moly, that room was huge with all the lockers, showers and bathrooms. Don't miss out on their breakfast which was amazing. So much to choose from! Also, if you ever have any questions, not only can you call the concierge but they give you an option to text them! So helpful. I could go on and on about this hotel. Their customer service was top notch. I was very impressed and was so sad that I had to check out of this beautiful hotel. It's also great that this hotel has a passageway that connects to the Mall of Asia. If I ever come back to Manila, this is the only hotel I'll be staying at!

Stayed here for a week from Xmas to New Year's Eve and it was overall a good experience. The property is impressive, the food is good and the staff service was overall very good. I took off one star due to a few hotel issues. This hotel is part of the Hilton family and I have preferred status on the Hilton honors program. It's supposed to come with a complimentary room upgrade, views, complimentary breakfast and lounge access but they said they couldn't give me anything except breakfast due to availability. I don't think they made enough effort to offset other perks that should have come with my stay. Would I stay here again? Maybe, but I would make sure I confirmed my expectations before my next visit or call Hilton honors ahead to voice my prior concerns.

When a hotel claims to be 5-stars, the service expectations are high and the Conrad Manila just doesn't deliver. Great sunset views on the third floor terrace overlooking the Bay with decent cocktails, but trying to order was confusingly awkward. After sitting ready for 10 mins trying to catch an eye, a waiter came over and I thought my luck was turning but he just wanted to take the QR code menu in front of me to another table and wandered off with it. The room had a broken TV remote and after 5 calls to the front desk over two days it was finally replaced. The bathroom mirror light was out. The wash cloths I used were removed but not replaced. Shower gel and shampoo replenished but not the conditioner. Surfaces seemed minimally cleaned and restrooms throughout had a sweaty, plastic quality. The simple things seemed to require a call to the front desk each time. The signs everywhere stating a strict 'business or business casual' dress code were pretentious and hilariously ignored by the droves of guests pouring out of the pool in their robes and milling about the lobby. Team Conrad: it's the details that matter. The Conrad serves 3-star service for a 5-star price tag. You can experience the restaurants without the disappointment of a room reservation.

QUICKIE REVIEW Truly a luxury hotel with a five-star experience. PARKING Yes, under the hotel and it is NOT free. SERVICE Stellar. You cannot even walk to an elevator without someone diving in front of you to call the elevator for you. When walking down you room hallway you are always greeted by staff, even if they are in conversation. Breakfast...wow...what a spread. You can indulge in local food or go for traditional western style if you please. If there is one thing you do here, eat their breakfast. Room service folds everything in your room, to include laundry! If you have your do not disturb on at your room, room service will leave you a note with a smiley face saying they came by but did not enter. ROOM If you can, request to be facing Manila bay. It is great way to wake up in the mornings and you can catch a pretty good view of the sunset from here. Room itself seems immaculate. All the little amenities like toothbrush, toothpaste, lotion was all in place. The iron and iron board was not burnt and worked. Sounds silly but it is a thing. Shower had a rainfall shower, regular showerhead, and a showerhead fixed into the wall that you aim. If nothing else, they nailed the shower. If you wanted the curtains opened you it was automated. Same for the do not disturb (no tag to hang, just push the button and leave). PRICE Depends on the season but roughly $180 a night. This is a luxury hotel and there should be somewhat an expectation of paying a premium. OTHER THOUGHTS I would like to try some of their other services that are offered. A friend of mine tried to get the massage package and it was booked out. If you are interested in this, probably a good idea to reserve it ahead of time (like before you even show up). They are REALLY BIG on security. You are checked when you enter the property by security (go through a metal detector and pat down...although nowhere as intense as with TSA). Your room key only accesses your floor and that is it. Plus there are cameras everywhere to deter bad actors from doing anything. You feel safe here to say the least. There is a mall within the hotel. Yes, you read that right, a mall within the hotel. If for some reason you cannot find what you need there, you can go to the Mall of Asia across the street which has EVERYTHING. Just walk one full floor over there is good exercise. Side note, if you are taking money out, do it at the hotel. It is safer due to the security to get into the hotel and you do not have to worry about kids asking you for money immediately after withdrawal. If you have access to executive lounge, definitely use it. The social hour from 5-7 pm is worth it for the courtesy drinks and food. Not to mention the view from the 7th floor is gorgeous. Friday and Saturday there are fireworks at 7 pm right out front. To add to that, there is a small fair right out front that you can go to that runs along the sea wall. It is a great place to hang out in the evenings and enjoy the sunset. Plus, you can do a few rides.

I really love staying at the Conrad whenever I'm in Manila. It's a quick 20-min trip from the airport, all the staff members I encounter are super friendly and professional, the accommodations are outstanding, and their restaurant buffets offer a wide variety of delicious dishes. The hotel also sits above the high-end S'Maison mall and has a pedestrian bridge to the Mall of Asia, if you want to explore more culinary or shopping options without having to drive through anymore traffic. They do have a spa, but I didn't get to try it out. However, they have a large pool area with a bar, a well-equipped fitness center, and a sauna and steam room in the locker room, which can make your stay at the Conrad even more soothing and relaxing.

12.31.18 - o1.o4.19 Very pretty hotel. We we're supposed to check in 12.3o but we got stranded on the island due to the typhoon. T.T But thankfully, at last, we got back to the city on New Year's Eve and got to enjoy a hot shower and a comfy bed. The hotel was absolutely beautiful. It has very pretty decorations and the staffs are super friendly. And it was pretty crazy that there was a security scan by every entrance. But I realized that's everywhere in the Philippines for hotels and shops. Wow The room was very nicely oriented. And there were some welcome snacks. I ate them all. Such a fatty haha The front desk staff was able to get us in to the C Lounge for the fireworks for the New Year. Thank you so much. We also got access to the executive lounge. They have varieties of breakfast! There are noodles hehe We wanted Bayside view and the executive lounge staff was able to change our room when it became available. We spent a few hours to explore the hotel and ended up at the spa. We were able to book a couples spa and a facial for myself. The one served me was Grace. She was amazing! After the spa, I shared my experience with my bf. He said his person didn't do as much as mine. Owell, they liked me more. Hahaha And I was very ill too. I pretty much lose my voice. I was so scared that I'll get them sick. I returned the next day for my facial and I got Grace again. It was a very nice experience. I fell asleep a little. Hahaha And because I was very sick, there was one day we just stayed in the hotel to chill and I watched Birdbox on Netflix. We didn't have dinner since we weren't very hungry apparently. But later that night, we got hungry and ordered room service. My bf said the portion is probably very small since room services usually cost more and the price wasn't too bad. Boy was he wrong. The portions were huge! And I couldn't eat much because I had no appetite due to my sickness. I wish I got to enjoy it more. We had the beef bone soup and the grilled pork. The sauces that came with it was also very delicious. Next time we visit, must stay at Conrad again. We didn't even get a chance to try the buffet. Must save up!

What an amazing hotel! This was definitely a luxury experience no matter the origin of your standards. We stayed three nights at the Conrad. It's located adjacent to the Mall of Asia with a shortcut to reach it through the hotel. We were immediately greeted by a bellman who helped with our luggage and led us to the check-in area on the third floor. The floor-to-ceiling glass windows are spectacular, really adding to the ambiance. You'll see the Ferris wheel and bustling "fairground" type of environment across the street (nice to visit at night). There is a separate set of elevators around the corner from the Brassiere on 3rd restaurant to access floors 4-7. The seventh floor is the executive lounge--we didn't utilize the offerings (its own dining area, happy hours, etc.) but it hosted panoramic views and spacious rooms. Our room was immaculate, the beds cozy, and the bathroom extravagant. Ceiling shower head for the win! I also really enjoyed the slippers and robes that kept me cozy. We had a gorgeous view of the ocean with seating by the window to sit and enjoy your morning cup of coffee. I got an amazing night's sleep each time. We ate at the Brassiere on 3rd every morning for breakfast (pre-purchased upon booking) as well as one night for dinner. Both buffets included a huge variety sure to satisfy anyone. My only complaint about the entire stay was that the food was often not kept warm enough, but otherwise it was all delicious. There are countless other dining options within the mall as well as within walking distance of the hotel--oh yeah, there's a coffee shop on the ground floor and another coffee shop/cocktail lounge right next to the entrance. Nearly every staff member we encountered was memorably nice--the Philippines hosts some of the kindest people you'll meet in general, but this place shows off the best of the best. I highly recommend the Conrad if you're looking for a place to treat yourself for your visit to this incredible island nation capital.

Very nice staff, they're responsive, courteous without expecting for tips, genuinely nice staffs! Room and amenities are very clean and good is great, we eat here everyday. Highly recommended!

Beautiful hotel by Mall of Asia and close to the airport. If you're in Manila, I highly recommend staying here. The staff are super friendly and the place is super clean. Currently the hotel room with a twin size bed runs for P37,193.88 ($700+) for 3 nights stay. You can opt to have a view of the Manila bay for more money. Great place to stay at during New Years for fireworks. Food is geared towards the tourists but they still serve authentic Pinoy dishes like Adobo, tapsilog, etc. Cost of breakfast buffet is PHP 2093.32 for 2 people as of 01/28/2020 (they honored my Mom's senior citizen discount as long as you show your ID/DL) Lots of food choices! I recommend to dine outside the patio for a nice view of Manila bay.

Oh man!!! This hotel is BEAUTIFUL! It's location on Manila Bay (polluted, albeit, but I used my imagination) and proximity to Mall of Asia, S. Maison, and Shoemart can't be beat! We were in Manila for a friend's wedding and I chose Conrad Manila because I had a lot of Hilton Honors points I could burn through, and I do not regret it! We were there during the busy ASEAN conference, but it didn't compromise our stay. We were wondering why our friends were giving us crap about staying here, and from my photos you can see why! Check in can be confusing, since the lobby on the first floor is not the actual lobby, it's on the 3rd floor. Once we got to the right place, check-in was a breeze! Although the front desk did not mention they upgraded us to a 1-bedroom corner suite, so we were pleasantly surprised when we walked in our room!!! This room is bigger than our condo in Seattle!!! Amenities were fantastic! I didn't use the Executive Lounge since we could enjoy the breakfast buffet in the restaurant hotel. Staff were very nice, although we didn't really use the concierge services, everyone we encountered was pleasant. We will definitely book a room here next time in Manila!

For 10-day quarantine hotel.... Hotel Has updated rooms very modern and clean sheets! I've traveled and stayed mostly on Hilton group of hotels and This brand never fails me. Their Filipino food were amazingly tasty.... Breakfast and dinners were great! The prices were not costly at all! $9 per order is too great to beat in a five star hotel. The variety of ensaymadas were very good not sweet but perfect for my caramel latte. They have good barista at their bar so coffee won't be a problem. You can order your coffee at night. Well it's daytime in New York then lol! But they have the whole crew willing to give you what you need around the clock. Very nice doormen, they call them Bellman-well the "bellboy" has grown. I'd rather call them doorman like in apartment -building -Doormen in New York. I did my own housekeeping and cleaned my sheets every 3 days and replaced my towels too. I vacuumed and cleaned the toilets as the housekeeping people could not do it while I'm on quarantine. It was a pain to do that! Towards my 8th day there was paint odor all over the hallway and the odor was going inside my room, they were quick removing the scent! It made me dizzy but they resolved it when I last checked. I would recommend this hotel for Filipinos traveling back home. It's worth the money you pay for. I got free breakfast delivered everyday and freshly baked breads. My hot latte that never came hot is forgiveable! I will come back! The bayside view is awesome to wake up to also!

If i had to live in the Philippines I would live in the 5th floor corner suite overlooking Manila Bay because for a $120/night 5 star hotel during a busy weekend.. this was one of the highlights of my Philippines vacation! You will feel like a baller on a budget.. but still super BOUGIE! I came on recommendation by a friend... I mean the Miss Universe contestants stayed here so it had to be the best! The hotel is large, clean, comfortable, customer service friendly, etc. etc. etc. I recommend paying for your room when booking to get the best rate and not have to worry about charges (other than incidentals) upon check out. We got room service on our last day and it arrived promptly and deliciously! There's also a PILLOW MENU!! It's convenient to the Mall of Asia where my husband and I had dinner at and I got a facial at one of the spas on our downtime. It's easy to grab a cab/uber if you want to leave.. and easy to walk across the street to the boardwalk for sights and more eats. The pool is great! We enjoyed one of our mornings here sipping on a mango shake and a REALLY GOOD chia seed/oatmeal/fruit breakfast smoothie. I also grabbed some of the free pastries at the buffet since they weren't serving food until 11am. You can't get this great quality for this price anywhere else! If you want to treat yourself, this is where you should stay! P.S. A tip- Put in requests at booking for a Bay facing room on a high floor. Then watch the sunset because it's beautiful!

If i could have spent my whole visit to the Philippines here I would have, happily!! I'd deal with the insane traffic, it would be worth it! Superior service throughout! Well, except for the time we sat outside for drinks. The waiter left right in the middle of taking our order, physically walked away during someone telling him their drink order. He came back, but damage was done. Room was very comfortable. Big towels, robes, slippers, strong ac! The room we got was what they called two twin beds room. They were really full size beds, not single twin. We pushed the beds together since it was my mom, sister and I. We slept like Grandpa Joe from Willy Wonka, haha. The rest of the hotel was amazing. The view of the water and the pier was epic! Sunsets we amazing from any angle. Executive lounge was perfect addition to our stay. Cocktail hour was a nice touch. Buffet breakfast had all my favorites! Champorado with toyo, lugaw, waffles, pancakes, and choose your own omelet! There's other stuff too and everything looked fresh. There is also a connecting passage to MoA, so you don't have to go outside and almost get run over. Aaaaand a secret door to an awesome mini mall with great restaurants and a Starbucks!!!!!! High security at every entrance, which is scary but nice to have. Pool was pretty epic too!

I was a last minute add, but you wouldn't be able to tell by the level of service and care waiting for me! Cecille was a dream as she prepared my bath, gave me a scrub and ended with an hour long massage. I highly recommend stacking multiple services in one day! This was my second time and it just keeps getting better!!

The hotel is spotless. The facilities from the pool to he gym to the spa are 1st class. This hotel is attached to its one mall and to the mall of Asia via a sky bridge. Calm, relaxing oasis on the edge of crazy Manila. The staff is perfect: Extremely helpful and courteous. They remembered my name, the concierge desk hooked me up with a map and route to a specific Ukulele shop, and were in the process of arranging a car for us when our driver showed up 15 minutes late. I could go on and on about the food. I have no idea how good the menu is because we had the buffet 4 nights in a row. The main courses are western, Philippine, and Chinese. They rotate every day. As does the salad bar and desert bars. Best food I have ever had in Manila - bar none. You will notice that my pictures have a lot of food in them.

This was my first 5 star hotel ever which location on Manila Bay next to the Mall of Asia, and a carnival ride amusement park , Star Park, with a giant ferris wheel on the bay. I booked the Conrad Manila just based on the way the rooms looked and wanted a suite which in the Philippines would cost about a third of what you pay elsewhere. Check in was on the 3rd floor with a beautiful lobby. The only negative I had here was that I arrived at 10:00 AM and check in was at 3:00 PM. So after spending hours at the Mall of Asia and adding 20,000 plus steps to my Fitbit my room was ready, and it was a luxurious, condo size apartment  about 1000 square feet.The bedroom with couch, combo office sitting room with additional TV a a bathroom with super size tub and a small TV embedded behind the large mirror with a shower that had three heads. Plus a walking in closet dressing room area with an additional water closet. For breakfast the room includes a international buffet an the Brasserie 3 restaurant where I also had a delicious hamburger with fires equal or better to anything I got in the states.  And there a fine Asian restaurant the China Blue that is a must try, they even have Bird Nest soup..  We got complementary dessert treats and stuffed hotel mascot in our room. The staff is extremely helpful and courteous and go out of there way to assist you even without asking and everyone speaks English because that is a second language for the Philippines. This place made me want to book Conrad at other cities now.

Beautiful hotel with superb customer service! Our rooms were beautiful and had picturesque views of the Manila Bay (just ignore the murky color of the ocean!). The room itself felt very expensive. I think the color palette paired with the lighting choices really helped to make the room feel luxurious. The bathroom was a dream! It had beautiful mirror lighting and included the best rainfall shower head I've ever used!!! Hands down, I am now obsessed with Shanghai Tang's Mandarin products because of Conrad. I want my whole home to smell like this now. Thanks Conrad!!! The amenities were bountiful and we sincerely appreciated the complimentary umbrellas in our closets since our trip was forecasted to have rain all week. The umbrellas particularly came in clutch for our walks down to Vikings for dinner! Additionally, the bathroom robes in the closet felt really high quality and I honestly just loved lounging around in that thing. Best hotel robe I've ever tried. It was the perfect weight and felt really divine. The proximity from the hotel to SM-MOA was very convenient. The security checks between the two locations didn't take long, and we loved how it took less than 5 minutes to get into the Mall. The Starbucks Reserve on the bottom floor of the hotel was surprisingly great! The menu is a bit different from the state side menu... but loved the regional food options including corned beef pan de sal! I was bummed Almond Milk wasn't a dairy option and had to reluctantly substitute with Soy... but all in all... a solid Starbucks!!! The ONLY three complaints I have from my experience at Conrad include: 1) Bathroom sliding door (hidden inside a pocket door) didn't always lock properly. It took a little jiggle every time for the lock to properly attach. 2) Lighting. We had to call the front desk because no matter what light switch (5-8 options) the room lights would never completely turn off. There were several options on dimmed lighting, basically based on mood, but when it was midnight and we were ready to sleep, all we wanted was peace, quiet, and complete darkness... thankfully an "electrical engineer" came up within 10 minutes of our call, grabbed a ladder, and did some tinkering with the electrical wiring, and was able to fix the problem for us. 3) Conrad Spa. I purchased the Inner Calm massage. The massage itself was lovely and deeply calming, however, I was told by the receptionist that the therapist would use a jade roller on my face at the end of my massage, and that never happened. Also, the therapist told me to leave the oil on and shower back in my room in about an hour because the oil is good for my skin. I thought this was strange because normally most clients take a complimentary shower at the spa immediately after their massage. The bathroom was set up with disposable amenities, shampoo, body wash, disposable comb, etc... just begging to be used after my service but then I wasn't allowed to use it...? I thought it was very strange... and I left feeling shorted. I really wanted to like the spa but after that experience, I likely won't go again. To sum, Conrad Manila is a Fabulous hotel with Spectacular views... sunsets in our rooms looked amazing!!! Just don't go to the Spa.

If you are willing to splurge while in Manila, I suggest the Conrad. For my fellow Hilton Honors members, I highly doubt they will disappoint. The attention to detail and the service provided leaves you feeling like you royalty! The luggage was brought to the room, the bathroom stocked with Shanghai Tang products, the robes were amazingly soft and greatly comforting to my sunburnt self, room-service options were AMAZING, taxi service was easily provided and not an issue at 3 AM, and the hotel itself was stunning. Unfortunately due to a delayed flight, my stay only lasted from 8 PM to 3 AM, so I cant provide any feedback on the pool and the other amenities provided at the hotel. I hope to be back next year and experience a few days at the Conrad in Manila. I also look forward to their Kare Kare and mango cheesecake again! Ang sarap talaga!

Our stay at the Conrad was one of the most relaxing and comfortable stays. The staff and management were very accommodating to any request we had. The concierge was able to book us a last minute reservation to Spiral buffet when they were already fully booked. There was an unfortunate incident that had nothing to do with the hotel, yet the management was very helpful and generous. We will definitely stay here whenever we come back to Manila.

just checked in today for my quarantine requirement. From the moment I got in the building. A warm smile greeted me right away from the two staff at the security. I forgot their names but the smiles are unforgettable. But shoutout to Annie who assisted me while checking in. Very warm and very professional. She is a gem of this hotel. Outstanding service has been given. I've been working on the hospitality industry for quite long now and I know when people are just doing their job or they are amazing with their job. A very smooth transaction. Had a little hiccup but she managed to give me other option to solve the problem right away. Nikko the bellman was so helpful as well. I just got here but the wow factor has been served already. Good job Conrad Manila! HIGHLY RECOMMENDED.

This hotel exceeded my expectation because of the million dollar view the spectacular view just takes your breath away..the price starts at 13+ php for a standard room you will be satisfied of the high class ambiance and very breath taking facade..

One of the best hotels! Beautiful contemporary design, luxurious but not tacky! Friendly staff, great ambiance! Fun area!

Conrad is our home away from home, thanks to my sister! Two trips to Manila in 5 months and We cannot not stay at the Conrad. Very accommodating staff, and we get the five star perks - upgraded rooms each time, and access to the Executive Lounge. My no-frills kinda guy LOVED his first time here that it was easy to convince to stay each time. It is adjacent to the S Maison, a high end shopping mall, and access to MOA, making it ideal for the teens. And the food! Can't wait to come back.

Beautiful, clean, convenient, great staff! Stayed in this hotel for a couple nights and attended a wedding reception in one of their ball rooms. Ambiance: Classy! Their lobby provides a gorgeous view of the Bay with their top to bottom windows. Rooms: Stayed in a 2 queen bedroom. Beds are comfortable, room is spacious. Nice views. There's a long sofa by the window which can actually sleep an additional person. The best part about their rooms are their bathrooms! WOW! That shower is amazing! Breakfast Buffet A nice selection of foods. Tropical fruits, omelets made to order, tropical juices, your usual Filipino breakfast items, coffee and various breads! Breakfast is free if you include it into your stay package. Ballroom Filipinos go ALL OUT for weddings and the Conrad definitely did. The sound system for playing the usual wedding slideshow was clear. The video projected clearly as well. I've had better buffet food before but the food they served was not bad at all. Convenience This hotel is connected to the Mall of Asia so, you can just walk from there and enjoy shopping, food, etc. There's also a starbucks around the corner. Walk out from the car drop off area and hook a left. It's on the same building. Staff Ok, it was kind of a mess. We were part of a wedding group rate which was missed by the staff when it was time to pay. They took a while to remedy the situation. To their defense, they just recently opened and I am sure they're still working out the kinks. Although I speak Tagalog, it's important to note that the staff speak perfect English. They take dollars/visa at the lobby. The bellhops take dollars too. Any requests we had while in the room were promptly accommodated. I was quite surprised at how classy and modern this hotel is. I would definitely stay here again.

One of the best hotels that we have been to. The decor is very modern, lots of floor to ceiling windows to enjoy the great views of the bay, great restaurants, and craftily hidden rest room areas that are incorporated in the design elements at the lobby floor. The front desk staff were very courteous, efficient and fast. Everything was smooth sailing! We stayed at a Diplomatic Suite and the room was really nice! There was not enough pictures in the website gallery to see the room but we were not disappointed when we got there. Big spacious living room area with windows running from the living room to the bedroom at a corner of the hotel. The bedroom has a small seating area too! The bathroom is one of my favorites. Big and spacious with the bath tub facing a floor to ceiling window so you can soak in the tub while enjoying the view outside. It also has a TV monitor embedded in the bathroom mirror so you can watch while getting ready. The room has an extra powder room too for guests so they do not come in the bedroom to use your bathroom. I loved everything in the suite except for the living room couch which is not too comfortable when you sit on it. Not really conducive to relaxing and slouching to watch TV comfortably if you don't like to watch TV from the bed like I do. Cushions were very hard and stiff, sorry. The suite comes with a club lounge access that serves breakfast, light snacks and cocktails. The food are delicious and again service was very efficient. Despite the negative comment about the couch I would still give this hotel a full five rating because of all the amenities and great service. Would definitely recommend and come again.

Conrad. Manila. Top notch Excellent everything !!! Staff 5*. Food xcellent. Hotel room. Super clean

Incredible service, beautiful property, rooms are spacious, clean, comfortable, and well appointed. Staff are incredibly kind, professional, and attentive. Amenities including fitness center all excellent. The view is amazing and the location along the water is perfect and convenient. The view of the Ferris Wheel and bay is very impressive, and access to Mall of Asia and S Maison malls makes it one of the best connected destinations for short or long term stays I have been to. Restaurants within walking distance include Hard Rock, Red Lobster, Buffalo Wild Wings, China Blue (inside the Conrad), Texas Roadhouse, and many many more. And the breakfast buffet is very well done (so much variety, you can eat as healthy or indulgently as you desire. This is a most stay destination in Manila. They have it all. And it's close to the airport.

Room is very clean and modern. Almost everything that we need are in the room. Staff are very friendly and accommodating from the valet, front desk, and housekeeping. Requests are delivered promptly and with a smile. The only spoiler is the view of Manila Bay which is very polluted and not pleasing to the eye. Maybe next time we'll just settle for a non-bayview. What exceeded my expectation were the two cakes delivered to our room for our anniversary and my fiance's birthday celebration. I requested for chocolate and flowers only but they went all the way with the cakes and a special note for her. We really felt special during our stay. We will definitely return here every time we visit Manila.

This hotel is definitely in my top three hotels ever (if not at the top) because of my experience and stay over Christmas. From the moment we checked in to when we left the hotel, the entire staff did excellent and were beyond accommodating. The hotel itself was classy, well designed and included some of the little finer things you would expect from a 5-star hotel. Food was great and out of the six hotels in the Philippines that I stayed in over the holidays, this was my favorite. Oh and their bedsheets, towels, and pillows smelled the best. If you want great customer service and a comfortable stay with access to the MOA, stay here.

Such a high end environment with very friendly staff that cater to you at all times of the day. It is within walking distance to the Mall of Asia, as well as the harbor. Cheap price for a 5 star hotel.

Luxury hotel at its finest!!! Beds, food, service was incredible. Missing my rain shower, espresso machine, and my view from room 4082.

Beautiful hotel with very attentive service. When you walk into the hotel you are welcomed by a wonderful floral scent. Great location on seaside blvd by lots of restaurants, a theme park, and easy access to SM mall of Asia right across the st. The breakfast buffet at the Brasserie on 3 inside the hotel was amazing. Gym is 24 hours. Lots of extra details that make your experience extra special- like a pillow menu & the little blue Conrad Manila bulls on your bed that welcome you to your room. Not far from the airport so definitely recommend this hotel. Had a great overnight stay in Manila after a long flight from LAX.

This is a new hotel with a lot of great amenities - I wouldn't expect less from the highest level of the Hilton Hotel collection. The staff here is extremely helpful and very wonderful at helping out the guests. The rooms are designed with lounging in mind, from the chez like sofa and the hidden mini bar. The Conrad is right next to a local amusement area (bumper cars, ferris wheel and the like) and also what seems like a whole block of buffets. The walk is nice here and it's very close to the SM Mall or the Mall of Asia, as well as the MOA Arena - which is the premier performance venue in Manila (though not the largest). This has held many events such as the Pope, WWE, and indoor tennis matches to name a few events. The Conrad also has a good size pool and fitness room and two wonderful restaurants. They also have 2 restaurants, a fancy chinese restaurant called China Blue, and another buffet called Brasserie 3 which is very good. See my review on it for all of the details :) If you're in the area and can get a room here, do it. You will be very pleased. Enjoy!