Constitution Inn

First time visiting Boston and I couldn’t of picked a worse hotel. First of all they shut the water off at 8am the morning we were checking out so I couldn’t even shower or brush my teeth or use the toilet. We were told this once we arrived that there would be no water for 3 hours or so. But yet they still charged me a 20 dollar “resort” fee, that should’ve been waived at least. Are you even allowed to run a hotel with no water?! The beds were extremely hard and uncomfortable not enough pillows. The room felt like a college dorm room. Very outdated. We never received our welcome bag either. Very disappointing stay will not return.

We stayed 4 nights as tourists. Price was great. Location great. We flew in at 10 am. Staff got us and our luggage in early so we could start our vacation. Bus right around the corner that ties in with extensive Boston transit system.The Freedom Trail is about 10 minute walk from hotel. The ship Constitution (Old Ironsides) about a block away. Several affordable bar/restaurants within 2 blocks. Clean room with kitchen. We will be back. Clean room with kitchen. We had a great time. Thanks!!!!

Good: The room was quite big. Senior member of the staff was quite nice and helpful. Bad: There is NOTHING in the area and the hotel has no cafeteria / restaurant. Everything is over-used and somehow dirty (specially the toilet. Check the photos). Some of the staff (specially the young ones) were not very professional. I asked a member of the staff whether I could check out 2 hours later. He looked at me, from top to bottom, smirked and then said: "Nah... Maybe half an hour"... Finally, the toilet was very low and the water in it was stupidly high high: Very uncomfortable.

The room was like an Oven as there was absolutely no AC nor ventilation. <br/>They kept a small fan which didn’t make any difference. It felt like we were in a desert as we could feel the hot air on our face. When I called for a room change the front desk said all rooms are the same you can switch to another room but it will be hot in there too. The windows didn’t open fully too. The worst part was using the restroom and the bathroom. It felt like sauna. Couldn’t even breathe in there. We went to get water bottles, the vending machines were broken. We went to get the laundry done, the detergent vending machine and even the washing machine was broken. It’s a big defective hotel.

Location is the best part of this hotel! The room was clean, large and nice, with a kitchenette. The service at the hotel was terrible. Basically none. Carry your own bags, not enough towels, couldn't check in before three ( I don't mean you couldn't get into the room, you couldn't even check in!) No-one to help store luggage, etc. But the location and price are good enough to make me stay there again.

I wouldn't recommend this hotel to anyone. When we first got there, our room had a very strong smell. I decided to go to the front desk to see if I could change my room and the front desk staff was very dismissive and not that friendly. I decided to wait and see if the smell would go away, but when I got back to my room, the odor was just as strong, so I decided to call the front desk and ask to give me another room, which they did, but I was still upset that I had to do that in the first place. The furniture is outdated and there are not many amenities to benefit from. No breakfast, no pool, not a very friendly staff. Also, to be a hotel located in such a touristy spot, the staff was not very knowledgeable of the area. It didn't give me a warm feeling or made me feel like I was getting good customer service. one last thing, the appliances were not working as they should've, like the microwave.

Decent everything. My room offers an exceptional view of a broken building wall. Can get warm quickly. The shower and bathroom is very small with the shower feeling more like a mist than an actual shower as it was so soft and lacks any power.

Clean rooms and affordable. They're very basic, and outdated, but not terrible by any means. The room was way too warm, even for the middle of November, with no way that we could find to remedy it. The thermostat was functionally useless. Staff seemed kinda disorganized and some were kind of rude while others were very friendly and helpful. Overall we were satisfied but will probably find a nicer place a little more outside of Boston that'll cost the same.