Continental Parkhotel Lugano

An elegant, comfortable family-owned hotel very conveniently situated near the railway station and the funicular down to the city centre and lakeside. We had a third floor room in the main hotel with a splendid view of the lake. Excellent breakfasts and good value happy hour drinks from 5 to 6pm on the rear terrace. Extensive grounds with mature trees leading up to the outdoor pool and sun terrace, vineyard and winery! Highly recommended

I'm a wedding photographer and had a wedding in Italy and had an unforgettable stay at this beautiful hotel in Lugano. The highlight for me was the stunning garden filled with graceful palm trees—a serene oasis perfect for relaxing at any time of day. The breakfast buffet was exceptional, offering a wide variety of fresh and delicious options that made every morning a pleasure. The staff were warm and attentive, making me feel welcome from the moment I arrived. I can wholeheartedly recommend this hotel to anyone visiting Lugano. jenslindnerfotografie

Located conveniently across the street from the train station, for easy access to the lakeside stores and cafes, and the Lugano shopping area. The hotel is charming with well appointed modern rooms, while reserving the old world charm of decades before. Water pressure in the showers was excellent which we much appreciated! The grounds are very beautiful and well maintained. There is a beautiful bar and resident on site which I wish we had time to visit!

A total 5 star experience BUT NOTE this gorgeous hotel with amazing views sits directly above a small but busy train station with both commuter and cargo trains alllll day and night. With that said it did NOT detract from our stay (maybe just a little from napping with the doors open... ). With the doors closed it was very quiet and trains were not an issue (an inner garden room might not be affected by trains). We had room 70 and it was such a glorious view. The room was spacious and clean. The restaurant was AMAZING! The waitstaff were so friendly and helpful. Service was exceptional. Breakfast was outstanding. Also note as the hotel sits above town, you could do a steep multi stair down and up but recommend the funicular which is right in the train station below. As a little crowded and hectic as town can be this hotel is a beautiful and peaceful oasis. The grounds are gorgeous and the whole experience was wonderful. This part of the trip was my favorite because of the Continental Parkhotel experience!

A very beautiful, older hotel, exquisitely furnished and only a five minute walk to the train station. I stayed in the “annex” for two nights and in the main building for one. Annex rooms were very plain and simply, but clean. My room in the main building was bigger, more nicely decorated and updated. I had personal and uncertain situation that I never knew whether I needed my room for another night, yet the kind women at reception were very understanding, kind, and accommodating and worked with me each day to help me. Excellent breakfast.

Nightmare experience. Right beside the train station that you can hear the train passing by all night long. And people talking out loud by the bar during the night. They have 10 different categories of common rooms, only to confuse the guests since some are really small and noisy. What’s worse, the staff attitude is rude and arrogant. After they ignored my request, the reception told me there was no manager to solve the problem for the coming days and teased that every one in the hotel dislike me. ****Updates**** The above review was left after the first night, then the owner of the hotel threatened me while I took my stored luggage to leave on the check-out day. He said he had my address and he would come to my place to find me. He even used the most well known inappropriate language. I felt threatened and unsafe. I have kept a record of this interaction in case it’s needed by the authorities. He also proudly claimed that he belongs to a notorious group of the region. It was such an unpleasant and intolerable experience. The owner showed exactly the core value of this hotel. He kept on saying that he run this hotel for 30 years, he owns the villa and he can do whatever he wants. He is not afraid of nothing. I will not delete this review.

We have stayed at the Continental Park Hotel twice—once in June 2022 and again in August 2025—and truly enjoyed both visits to this traditional, family-owned hotel. While we often stay at hotel chains and have nothing against them, the Continental Park Hotel has a unique spirit and warmth that reflects the care and dedication of the owning family. The hotel does offer luxury rooms, but most accommodations are simple, spotlessly clean, well-maintained, and thoughtfully designed. In 2025, we chose a lake-view room, which offered a stunning panorama. The only drawback was some noise from the nearby train, but this can be easily managed with earplugs. Both lake-view and park-view rooms have their own advantages and trade-offs. Although we are not big breakfast eaters, we found the breakfast here to be excellent—clearly prepared with care and effort—and it comes with the added pleasure of a breathtaking lake view from the breakfast room. We are already looking forward to our next stay at this lovely hotel—hopefully in the not-too-distant future.

We enjoyed two nights here and thoroughly enjoyed the rooms, the service, the happy hour and the exceptional help by the reception staff especially Roberta who went above and beyond to recommend things to do and see in Lugano. We gave a lesser score for the location as this hotel is very close to a busy noisy train station which is also undergoing night works.

Charming hotel sitting on the hillside above Lago di Lugano a few minutes walk from the main Lugano train station and a short Funiculare ride down to the lake front. The perfect setting to our romantic weekend getaway. My husband and I spent a wonderful weekend in Lugano a couple of weeks ago at the Continental Parkhotel. We decided on going down there last minute (literally one day before) during the popular tourist season so did not have too many nice hotels to choose from as most of them are booked out. My main criteria was that the hotel has a nice swimming pool, air conditioning in all the rooms and free wifi. As luck would have it, this hotel fits the bill and there was ONE room left. We were very excited and booked it straight away. At checked in, our reserved standard room type was not available. The reception agent promptly upgraded us to a superior room in the main building with a huge terrace and a beautiful view (at no extra charge). You always expect the photos on the web to look better than the real thing but this hotel looked even better in person. Built 120 years ago, the hotel is both old fashioned and updated. There's been many renovations done over the years but a lot of the original details were carefully preserved throughout the property to reflect it's former splendor. There's a palm tree garden with little stone path that leads up to a charming Grotto with long tables and benches where the hotel host BBQ's during the summer weekends. Since the property sits on the hill, the swimming pool, sun deck, and even a vineyard are all set on different levels in perfectly complimentary layouts. The hotel offers a feast-like buffet breakfast (included in the room rate). The wait staff brings you individual pots of coffee with heated frothy milk on the side. The croissants are freshly made and smells wonderful. The best part is the sunny bright dining room with a view of the mountains. The hotel is very family friendly. It seems like people go there generation after generation. The guests and wait staff greet each other like old friends....something you don't see in big major worldwide hotel chains. The concierge was friendly and helpful. They provided a lot of assistance to us over the weekend from restaurant recommendations, the best way to get from here to there, making a late night reservation at their restaurant after closing time, to supplying insect bite lotion and insect repellent spray late at night when I had no way of obtaining them from anywhere else. There's a big first aid box behind the front desk with just about everything you might need and not able to get when you need them. I was so grateful for the Fenipic gel which spared me a lot of grief after getting a string of mosquito bites on my leg walking back up from the lake late in the evening. Everything about our experience at this hotel was pleasant and positive. I would definitely stay there if I'm ever in Lugano again. Maybe even with my family from the US next time.