Cook Out

I used to love cookout because the food at this location used to be fresh and low price compared to other places. But tonight was disgusting and truly disappointing. I won't be going back, please skip cookout. The people were nice though.

This is what they call and chicken and cheese quesadilla. No chicken or cheese. Very, very poor quality. Make sure you look at your order before you leave. Horrible!

Food is good for the price. The staff are normally quick and efficient, the problem is it appears management/corporate sort of takes a it is what is approach. Simple things like the order speaker piercing your ears so loudly, but they evidently still can’t hear you? I had a dash cam recording so I know I ordered a large sweet tea. They rises to correct the order without me going through the line again, which you can’t do without going around the block. Just poor management policy. Good milkshakes and food for the price.

Cookout has the best shakes around in my opinion and besides Taco Bell, it's probably the cheapest fast food place around. It was really smart of them to set up next to a college lol

Would like a few more onion rings ..food was good Cajun chicken tray onion rings cheedar bites.

What are the best cookouts I've ever been to quick fast and excellent service. The food was hot and fresh. The young lady taking the orders is really nice.

I went through the drive-through and ordered a caramel fudge milkshake. I looked up the price and it was listed as $3.99, but I was charged $11.05 when i got to the window. The gave me the wrong milkshake flavor, and when I asked about the price, I was told the $11.05 was correct for a single milkshake.

The staff are so friendly and down to earth. The service is fast, AND our order was correct down to the detail. The food was hot and delicious! The milkshakes are PHENOMENAL, and there are SO many options! We ordered burgers, Cajun fries, hushpuppies, Cheesecake and milkshakes. We dined inside- the restaurant recently remodeled and clean and there is a handy wash station next to the condiments that is so convenient!Great experience! Can't wait to return!

The "slaw" that we ordered as a side consisted of chopped cabbage AND NOTHING ELSE. There was no mayo, no carrot and it was less than tasteless. The tables were dirty and the counter help was not very friendly. The fried chicken turned out to be a sandwich which was not expected, but was good. Very disappointing trip in our search for some delicious fried chicken.

This place is good for value but not good on quality. There was no line so we came to grab a quick bite to eat. I ordered cheese burger, cajun chicken wrap, and cajun fries. The burger was decent and the best item. The chicken wrap needed some type of sauce and it would have been better grilled and not fried. It is just a crispy tender in a tortilla with lettuce.

Easy location...Yummy Corndogs!! Quick drive thru service making late night stops more convenient.

Got home to pick my sandwich up and bite it so I was smelling something and my bread had whoteold on it I'm pissed I spent $8 and change for that.

The food in general is good. This was my first time trying cook out in a location it's hyped and the customer service was 10/10, but it was all for nothing because the cooks went and messed up my order. Imagine getting a plain burger and you not a 4 year old or allergic to something. Sooo let down. hang up on yall.

Let me start by saying, my son and I were traveling through Memphis and we realized it was getting late and even the late night spots would be closing (plus it was Thanksgiving eve). We hunted out for a place that was open after 1a, and found a Wendy's that added 14 min onto our trip. We get there 19 min before they closed and for 13 of those minutes, we did not move. No one asked to take our order on the speaker box and the line grew exponentially. All the while, I am looking next door at this Cook Out spot and their line had been making great progress. Bump it -- let's go! While sitting in Cook Out's line we peruse the menu. We become the next car to order so I roll down my window to hear the what the car in front ordered hoping to get a suggestion. The guy on the speaker (who I later learn is Steve) is giving thee most awesome service!! I turned to my son and said "no he is not giving 5 star service at 2 in the morning!" I order, and I get the same kind treatment! As we are at the window getting our food, he's taking new orders and gracefully telling a customer that he is unable to order that specific request given the proximity to closing but offered a suggestion he thought might be a good replacement. All while handing us our food and requests for condiments. I was uber impressed by him. The food was better than my expectations and we had a few lessons learned for our ordering preferences for the next time. Son does not like crinkle cut fries (I do though!) and he would have ordered double nuggets for his side opts. I would have gotten fries and corn dog. Burgers DO taste like those from a cook out. Great branding name!

I go to school at the university around the corner and this spot is where it's at especially during midnight hours when there isn't much to choose from.

Really good food. I had a great meal with perfect service. I would recommend this restaurant to the public.

I'm sorry but no! This was the second time they literally missed my order completely. First time they gave me a burger instead of tenders. This time was just wrong. Seems as if they were being stingy with the tenders, literally can tell they were split after cooked. Then I asked for a corn dog and got a hot dog but the size is beyond me like wow! Never seen a hot dog like this

Not to bad. Wait in line for drive through not long. Food prepared to order and correct. Prices are up but still a good value.

Since I am a person from the West Coast, I was truly excited to explore different eateries in Memphis, TN. I decided to try the Cook Out because there was always a line when I've passed by. I can understand why. Their food is simply delicious and affordable. I tried the Chili Cheese Fries and Chili Hot Dog. They were both on point. My mother tried the Banana Pudding Shake and the quesadillas. She said they were tasty, too. Overall, it's great place to go when you're on a budget.

I had a friend in town and we were looking for an inexpensive lunch locale when I thought of Cook-out. Let me say we were not disappointed. My bbq plate was on point. He was satisfied with his chicken sandwich plate but sorry no pics. Lol Thank you.

Must have new management, because my experience was great! Hot delicious food in a friendly cashier will come back!

5 stars The best Place to eat if you're trying to save money and for taste. The food is Good and Juicy and the Service isn't that bad. So if you are near a Cook-out I recommend it for you and the Fam.

i love you guys food but, please make the menu easier to understand!!!

The location on highland is just trifling. This is my go to spot for cheap for filling food. But this time they literally sold me a sandwich with the wax paper still attach to the meat and cooked him!

My first time here, but my third Cookout to try. Wow, you can't miss this place can you? It sticks out like a sore thumb! My meal here was perfect for what it was and service was fine. No problems on this visit. As I've said before, I judge this for what it is, fast food. I don't judge it the same way I do a restaurant that charges twice the amount. You get two sides here. Double burger, two sides, drink, and tax, for $6 and I still got a few cents back! How do they do it for these 1980's prices and still make it good? I actually like these burgers, keeping in mind it is fast food, and considering the price. It won't make my list of favorite burgers, but it would be the top of my list of $4 burgers. I'd be happy paying $10 for this meal, but $6 is just unheard of. And I love the hand washing sink at the counter!

We left a bar around 11 and had not eaten anything. We saw that the drive through was open and on impulse just pulled in. Drive through went really quickly, our burgers and fries were fresh , hot, and delicious! A welcome surprise at 11 at night on a Friday.

They wouldn't take my order because they were to busy.... Pretty stupid. Use to go there a lot but not going to anymore

Cookout is the GOAT, always fast service (even at 2 am), nice employees, and tasty food. heart eyes.

While visiting Memphis we decided to try Cookout as we heard the food was good for fast food. Our order was completely wrong. We got back to our hotel room and the receipt had our order but what was in the bag was all wrong. We took the food back and the manager would not give us a refund only food. We didn't want the food we wanted our money back. The manager threatened to call the police if we didn't we didn't get out of the drive thru. Horrible service!

I love the cook out at first I thought the rent menu was rather random but I loved the portions

this place came in the clutch with the fact that it didn't close till 4:30am. i got the cook out tray, which is a choice of a burger, sandwich, etc along with 2 sides & a drink for $5. i got the cajun chicken sandwich with the hush puppies, fries & sweet ice. the sandwich was super good. definitely could taste the cajun seasoning in every bite with mayo that didn't taste like regular mayo. seems like it got some of the same seasoning as well, which wasn't a bad thing if that was the case. the hush puppies were REALLY good. slightly sweet, nowhere near salty. they didn't need any sauce (no sauce came with them). the fries were good as well, nothing special about them. they have A LOT to choose from when it comes to chicken sandwiches & burgers alone. one thing they're known for, are the milkshakes. the options take up almost half of the drive thru menu, i'll leave it that. didn't get one this time around, definitely would get one if i ever come back around. a plus about the place, the service was fast. the line was long, going out into the street to be exact. a couple of people gave up & drove off & they were definitely impatient, the line moved super fast. they're open pretty late throughout the week, i went on a saturday night/sunday morning, around 4am.

I really thought any place that listed grilled cheese as a side would be my new happy place, but I was wrong. The folks they have working in the parking lot seemed confused by the process. We had one person hand us a menu, another take our order, someone else ask for our order then repeatedly ask how it was possible someone else had already taken it, and another person scream shorthand for the wrong order to the inside crew. We then had someone at the window argue with us after we told her the order was wrong. She argued even after we showed her the receipt and the bag of food. I have to say the food wasn't worth the trouble. I had the grilled cheese, hush puppies, a cheese quesadilla, and onion rings. The grilled cheese was weird -- semi-melted American cheese between two flipped over hamburger buns. The hush puppies were just fried sweet cornbread with no seasoning to indicate their hush puppy-ness, onion rings only tasted of grease, and the quesadilla was meh. My companion on this gluttonous journey also had a strawberry shake, which was warm by the time we received it. Disappointment.

I came here at 3 o'clock. They only said they had hamburgers and chicken strips and fries. According to their Google maps, they are open until 4 AM. I feel like they should follow their menu until the time is closed and let us get anything we want. I feel like it is unfair to customers. Shut down your menu 45 minutes early.

Cookout is a pretty unique fast food restaurant that caught my attention after moving here from Phoenix. I found it very fascinating that the menu had a pretty wide variety of interesting options and they have a massive shake menu too. I tried the bbq and hush puppies, and was pleasantly surprised by how tame the greasiness level was (I was expecting a grease ball lol). What is even more surprising is how affordable it really is. 12 bucks even, for 2 meals with drinks. Pretty awesome.

Highland FTW! Cheap food and decent tasting! KFC and Wendy's looked pretty quiet next to the Cookout....the place was packed. You can get 5 food items for around $6...impressive. But, really, I was most impressed with the milkshake! Can I get an amen! I am pretty particular with my chocolate milkshakes and this one was fantastic. It's 4 stars because it is tough to make a fast food chain a 5 star restaurant, but for the category it is in, it is great!

The service was done quick and with accuracy they will definitely get you in and out. I got my food and my order was prepared to my liking and my order was correct now comes the taste I know I asked for grilled onions on my burger but I first bite was a month full of grilled onions and when I checked the burger the grilled onions overtook the burger and I had take the onions off it was so much just to finish my sandwich.

Another Fast Food Choice It's the first week open & this place stays busy! Cars in the Drive-Thru reach to the street (like that place that sells those addictive Fillets of Chicken!) So their GREAT SERVICE is why I'm giving them 4 stars. This Cookout has lots of workers -very courteous & they get your order back to you quicker than any Sonic in the area. The restaurant is new and CLEAN (most important.) What I really thought was neat was THE SINK BY THE COUNTER! No need to go to the restroom to wash your hands (cause everyone washes their hands first, right?) The FOOD? Well, I just didn't see the rave here? It's GOOD & CHEAP -nothing for the UM kids to write home about (or text home about.) My SPICY CHICKEN SANDWICH was nearly as good as Wendy's. Their "COOKOUT TRAY" is a bargain. You can order a sandwich + 2 SIDES + a drink under $5 And your 2 sides could be a Corn Dog, Chicken Nuggets, mini hush-puppies, etc. Real Healthy, Right? Try the FRIES! Everyone agreed that these fries will give Ronald some real competition! SHAKES -pretty good! 40 Flavors! The Mint Chocolate Chip was as good as any in town.

This was my first time visiting and eating their food. I wanted to know what all of the fuss and long lines were about?... Now I tried their double cheeseburger combo with everything on it. Although some of my extras weren't on my burger, the fries are plain, I guess if you order the chilli cheese fries, then they'd taste different. The cole slaw is runny and the strawberry milk shake was good... I personally was expecting the burger to have more taste then it did. I believe the service should be paid more attention to, fast is one thing, but customer service is most important. The food is reasonable, but I'll give them a second visit and try something else. Hopefully, I will feel like I made the trip worth my time, I cook better burgers at home....

Really wanted to love this cookout, as i've been waiting my whole life* for a cookout to come to memphis. However, my first experience was just very subpar. just a warning: the drive thru line goes out onto the street and causes major traffic. so i decided to try to park next door at the wendy's and walk inside. the line inside isnt much better tho, so be prepared to wait if you come here, esp during the opening season. +1 on them handing out paper menus for people standing in line +1 for having people outside maneuvering traffic, cars, and taking orders +1 for people being nice and explaining the system to the newbies +1 for the guy re-making my shake (even tho it came out wrong) +1 for having ample seating and table space inside the actual restaurant +1 for decor: i love the outdoorsy man fishing/bear quotes and hanging wall art -1 for making the actual menu hard to read, tilted at an angle, and you have to walk up near the registers to read the whole thing -1 for having only 2 registers that are super close to each other with not much space to breathe -1 for having a hand washing station located right next to the registers.. couldn't it be placed in a corner somewhere?? i love cookout in general bc of the quality of their food, taste, and how cheap it is. however, the only thing i ordered was a shake, which oddly came out after a ton of other people's hot foods. and then it was wrong, and then didn't taste great. meh. I'm willing to give it another chance, but maybe after the mad opening new store rush calms down. im so so happy that there is FINALLY A COOKOUT in memphis!! but take this one with caution and dont let it deter you from going to other cookouts in the future. *whole life = past 4 years

This is supposed to be a big double burger. I got a patty and a half. Really 2 half patties. Plus I asked for onion rings and they gave me a corn dog. Do better.

So I waited until the hype died down and the line wouldn't be in the street to try this place. I have heard so many mixed reviews and was told the wait was so long. When I finally went, I was in and out in like 7 minutes. Not bad. So I was greedy. I saw that I could order a double burger with 2 sides that included items that looked like entrees for all of 4.99. Hmmm.... so I ordered the double burger with a chicken wrap and chicken quesadilla as a side and then upgraded to a peanut butter shake (I love all things peanut butter flavored) for $1 more. The good: The shake. Loved it and it was super thick. I couldn't drink it out the straw. The burger tasted similar to steak & shake so it was solid for me. I actually like the chicken wrap more than the burger. The bad: why was it more grilled onions on this burger than meat? It just was overwhelming. The chicken quesadilla was odd. Maybe I should try other items. I do want to try more shakes however,

They had a sign on the door saying "Dining Room now Open!" After I walked in, they took my order, but after I sat down, they said I couldn't eat in there even with the sign on the door. I ended up cancelling my order and walking out. False advertising.

Wow just wow. Today was my first time at the famous "Cook Out" and I love it. I went with my older brother and grandparent. The first thing I noticed was the setting of the restaurant. It was so clean and beautiful. Also, something that surprises me is when you order your foods they speak it into a microphone, and it records your items. The best thing about Cook Out is how incredibly cheap the foods was. When my grandparent saw the ticket they were very surprised that all our food was cheap. Their burger was just great. If you have not been to Cook Out I suggest you do it now!!!!!!

I was in line 30 minutes. TWO strands of hair were cooked into our food. I posted three photos. Will not return. So disgusted.

Man so forget about anything else right now and stop here: 1. Good food 2 Great prices 3. Combo Burger, Two sides, 40 different shakes A little over $5.00 4. In ATLANTA-St. Louis I had Double burger w/ chili cheese, "SIDES" Cajun fries, Cajun Chicken, "DRINK" Banana nut blueberry shake. Good Food Good Prices All I'll say is you're welcome

They only had 1 cook on 7/19 at midnight and were still able to get food out as fast as they could. They made sure everyone that was in thier line got taken care of. Really appreciate the hard work they did. Food was hot fresh and tasty

The shake was good. That's the only positive statement I can make. The toppings on the burger were to cover up the nasty taste of the meat. The whole thing ended up in the trash after one bite. I would not recommend this burger joint. I did go here when they first opened. I thought maybe after so much time they would improve. I was wrong. There has been no improvement

Loved my Reese's cup milkshake that I got here. Such great prices for a good amount of milkshake!

Super thick milkshakes that tasty yummy with tons of flavors. It's a cheap meal that taste good. We've always quick, easy friendly service.

This place is also hella overhyped. Like..... come on guys, Steak n Shake is definitely better... I got their cheese fries that included their frozen to oven fries smothered in fake nacho cheese. How dare they call their "milkshakes" such a name?! I am like a milkshake guru and I'm telling you right now, it was melted ice cream with some toppings. Their cookies and cream milkshake had no cookies. Their caramel fudge milkshake left a weird aftertaste. (Side note: whenever I decide to eat meat again, I'll give their burgers and dogs a try, but until then, this place is gross.)

New place on highland and I had to see what all hype was about. I felt left out because I've never even heard of Cook Out before lol As expected,the line was literally down the street! The staff kept it moving though,my entire wait was maybe 20 mins. Because I'm a fat ass, I went with a cook out tray and a grilled hot dog. My two sides where fries and hush puppies. Plus a vanilla milkshake. Might as well go all out! The food was pretty good, and cheap so I can imagine it's perfect after the club or for the munchies lmao.

Hands down the best thing that could of ever happen to Elvis Presley Blvd in the Memphis whitehaven community . The food is fresh and good . The service is great and fast . Much much better than Dixie queen trashy dingy different price every night wrong order establishment. Southaven needs a cook out for late night eats

Hats off to the staff at Cook Out for how fast they process orders and how clean they keep the place. I hardly ever eat fast food but when I do, in most cases the fast food restaurants are not very clean and the garbage cans are overflowing. On both my visits to Cook Out I've seen the staff wiping down tables, picking up trash and checking the trash cans. That's just not very common around this area. Oh and they are all so friendly! That's another positive you don't get at other fast food places around here. The food is above average for fast food and a great value for your wallet. So far I've tried a couple different burgers and they are much better than your average fast food burger. On my first visit I had the Regular Burger and it was good but the patty is not very big. The toppings were surprisingly fresh and tasty, nice crisp lettuce and tomato. The fries were great! I didn't expect them to be so good. They appeared to be hand cut but I would be really surprised if they were. I had a chicken quesadilla also on my first visit as part of my combo and I was not impressed. The chicken was almost nonexistent and looked like it may have come from a can. My second visit I got the Big-Double Burger and it was better than the Regular Burger I had on my first visit. The hush puppies were good but no match for Soul Fish or Flying Fish quality hush puppies. They were sweet but very little seasoning, more like fried cornbread. The corn dogs are your typical frozen food variety, it was ok but definitely not something I'll order again. On both visits my meals were $6 with tax. Although not the most incredible meal I've ever had it was better than I expected on both visits and the service was way above any fast food chains around here with the exception of Chick-Fil-A. My challenge to the Management team at Cook Out is to maintain your customer service level and continue what you've started and maybe this thing called customer service may just catch on around the city. Hey! a guy can dream can't he?!?

EXCELLENT! Of course, recognize it for what it is - meaning that it's not fine dining but, certainly a serious step above any "fast food". Went there several nights ago for a "quick snack" and got a hot dog and a vanilla shale (one of 40 flavors). It was good, delivered fast, and the price didn't​ break the bank. So - today I returned for lunch and they have a $4.99 special that gives you great​ choices of the main product (like a ​burger​, chicken, hot dog, etc.) + one side item + drink. Can't beat it. A special "hats's off" to Emma who was very pleasant​ and guided me through the many choices - but she grabbed 'hold of exactly what I was looking for and made an excellent recommendation. They have Cheerwine there and if you haven't tried it, you should! The place is clean, comfortable and well lit --- and most of all, they have Sirius Radio playing Christian​ music -- a very nice approach.

Oh hell yes, Cook Out has finally come to Memphis. THANK YOU COOK OUT. I've only been to the restaurant on the Cumberland Strip at UT Knoxville during our last trip there, and loved it. Now, Highland Strip and U of M, welcome to Cook Out. For $5.99? you get it all, you get it your way, you get more choices for sides than you can imagine. How about Pups, dba hush puppies as a side, how about a 'bacon wrap', how about a'chicken wrap' - AS SIDES, are you kidding me, no, believe it folks. If you don't, simply drive by at lunch or dinner - the cars are backed up down Highland trying to get in this place. It is crazy had popular this has become since their opening just a short while ago. And, did I mention, their dogs are .99c - yes, and, damn good dogs. The $5.99 special has unlimited options, how about grilled onions, yes, I'll take that, thanks. I had the burger, shake, o rings, and, chili - yes, small bowl of chili as a side, not bad if I must say. See you again soon Cook Out, and again, thanks for finally coming to Memphis.

I feel a bit of guilt because I put a tip about vegetarian options when they first opened. I feel guilt, because the vegetarian options are not good. We ordered one of these 4.99 eat your heart out combos with a strawberry shake upgrade. In regards to food: The hush puppies are fried cornbread with no seasoning or the seasonings were hush AF. Grilled cheese is two flipped over hamburger buns with The kraft cheese slice you get in the plastic wrap barely melted. Quesadilla wasn't much better. Onion rings were a circular version of the quiet puppies add a hint of onion powder. The milkshake was luke warm. (I'm just as confused as you in reading this.) it did taste fresher than McD, but why was it frozen but not cold. Right The customer service wasn't great, but I'll say that it appeared like they hired too many people to take care of the hype/fire. The employees were crawling on each other practically which would make me unpleasant as well. This resulted in confusing processes, cold hot food, lukewarm milkshakes, and my order still being messed up. *Calls Sway* As the high schoolers write: In conclusion, I won't be back.

First time ever eating at Cook Out. The food was hot and prompt. Atmosphere was nice and the music was so appreciated. I can't believe we still have some ppl not scared of faith. Thank you Cook Out you will have a life long customer with me. God Bless.