COOL MAMA Hotel Salzburg Sky Restaurant Bar GmbH

The hotel is clean, well-maintained, and features a modern design. However, the professionalism of the two young reception staff could be improved. They frequently conversed in their own language and appeared to overlook the potential discomfort this may cause to guests, particularly when accompanied by discreet laughter. Such behaviour can create an impression of disregard for customers and detract from an otherwise pleasant experience.

Amazing experience. We were booked in the hotel by close friends in Salzburg for a special occasion and we were delighted with our experience. Panoramic views of the city on the 11th floor and staff were always happy to help as we needed. Breakfast buffet in the morning was excellent and one of the best I have had. If visiting Salzburg, I highly recommend!

This was one of the cheapest hotels we stayed in on our European tour, but also one of the nicest. Very high spec and definitely punches above its weight. A short drive to the city centre, but I believe there is public transport but we didn’t use it.

I took the superior room. The room was spacious enough, had lots of glass walls which gave the feeling of space even more. The room was very clean. Had everything we need. Espresso machine, hair dryer, iron.. we even needed sewing kit and they brought us very fast. The guy working at the reception Anthony was very polite. Breakfast wasn't vast , but okay, the sweets they served were better than the salty food. A bit spring but having an omlette costs 1.5 euros more . .. Location is dependant on what you are planning to do, its very close to the highway and planning trips out of the city can be excellent ,,, but to salzburg center you need 15 min by car approximately and finding a park can be a challenge. Overall recommended if the location suits your needs. They offer underground parking in hotel for 5 euros for 1 day

Very Disappointing Experience – Would Not Recommend Unfortunately, my stay at this hotel was extremely disappointing. From the moment I arrived, the front desk staff were rude and discriminatory in their behavior. The room service was poor: • No bottled water was provided, and when I asked, I was told to drink from the tap. • The TV was outdated and the apps (like Netflix and YouTube) were not accessible. I asked several times for the system to be updated, but the staff member said it wasn’t possible. • Almost every room service, including the iron, came with an extra charge. • The air conditioning was very weak and the room felt stuffy and uncomfortable. Overall, the quality of service, cleanliness, and comfort was far below acceptable standards. Definitely not worth the money and I would not stay here again

We had a wonderful stay at COOL MAMA Hotel Salzburg Sky Restaurant Bar GmbH. Everything was perfect — the rooms were exceptionally clean, truly comfortable, and equipped with modern amenities. Our room featured a bathtub by the window, which added a romantic touch to our vacation, and the window between the bathroom and bedroom brought a subtle hint of playfulness. The staff were welcoming and incredibly friendly, which made us feel right at home. Overall, we left with great impressions and would gladly return. Highly recommended!

This hotel is really great! Staff is very helpfull and offers you a warm welcome upon arrival. The rooms are very modern in design but really functional. The breakfast is lovely. The view from the 15th floor is stunning.

A modern hotel in the outskirts of Salzburg. Perfect if you’re traveling by car. The hotel has a modern touch - which is nice in most aspects - check-in is a bit cumbersome though the first time. And a reservation fee even though the room is paid is a bit tiresome. Not being able to open a window in the room is also a negative for me. But these a minor complaints - all in all really good and highly recommended.