Claudia R.
Google
We stayed in this hotel for 2 nights and we had requested for 2 single beds and they gave us a double bed, rooms are very small, the front desk trainee staff was very rude and not helpful at all, she didn’t not great us at all, she wouldn’t even speak, or smile, it felt like she wasn’t happy at her job, she didn’t have us any information, I felt like I was the one working there, very rude person. The breakfast was a disaster, they don’t have much choice at all and I asked for gluten free bread and they said I would have to request for it and no one told me I would have to do such thing. I forgot my retainers there at the hotel and I called back asking if they would have seen it and they told me that person items they always put in the bin, great so becaurful with your stuff as they would throw it away, I had to pay €200 for a new retainers, thanks Coração de Fatima team!