Coral Princess Hotel

PROS: in good location near beach and snorkeling, airport, cruise terminal. They allowed us to drop off luggage while we waited until check-in at 3:00. Cold AC. Nice pool, nice facilities. They have a piano room with a table we were able to use our laptops inside. Good wifi. They offer coffee, a loaf of bread, toaster, hard butter, and sometimes jelly. They have a microwave. Beds and pillows were comfortable. Rooms have a mini fridge. ||CONS: not much guest parking. Checkin starts NOT ONE MINUTE SOONER than 3:00 so everyone is lining Up. Noise can easily be heard through the doors. Coffee service starts at 7:30, coffee is warm, powdered creamer, if the loaf of bread runs out there is no more, stick butter is hard as a rock, and jam is not always offered. Water pressure is good but not good from shower-head. Not many blankets so by the time we figured out the ac temperature, we had frozen for two nights using our beach towels as blankets.

I was relocated here because my stay was canceled. The staff was very kind and welcoming. They held our luggage before check-in and after check-out, which was very convenient with our odd flight times. The room was a little outdated, but everything worked well. The location was great! It allowed us to explore our area

We needed a place to stay just 1 night in San Juan. This looked to be between both airports, and we had flights out of each. What I had not realized is that the rooms open to the outside and not a hallway. We stayed on Saturday night, and it was incredibly loud in the room with screeching tires and loud people, doors slamming, people on cell phones in the hallway. The rooms are dated but trying to look newer. The shower never got warm. The towels were scratchy. The bedding was very light, and we had a difficult time keeping the room at a comfortable temperature (either too hot or too cold). The positive is that the staff were excellent. They were very kind and helpful. I liked that there was someone there 24/7. I would not stay here again.

Absolutely horrible rooms. Felt like staying in a prison cell. Extended our stay and paid for the extra night due to flight changes, only have someone pound on our door demanding we leave while we were in the middle of showering. Then, once they understood that we had not stayed past, they demanded we get dressed, go downstairs, check out and check back in. Then we get home to find another $200 charged to our card with no explanation. Do not waste your time.

Absolutely Disgusted with the Room Conditions & Horrible Customer Service I had one of the worst experiences at this hotel. From the moment I arrived, it was clear that this place is not being maintained properly. There was NO running hot water in my room, mold was visibly present on both the bedframe and walls, making the entire environment feel unsafe and unsanitary. To make matters worse, management was shockingly unprofessional. The manager, Ricardo, was incredibly dismissive of my concerns, refusing to take my experience or perspective seriously. I have been waiting for over two weeks to hear back from the General Manager, Andres Montanyo, but despite reaching out DAILY to resolve this issue, I’ve received zero communication. I even went as far as messaging the owner, Helena Sampedro, via LinkedIn and STILL have yet to receive any sort of acknowledgment. This is, by far, the absolute worst hotel experience I have ever had—not just because of the unacceptable room conditions, but because of the complete lack of customer service and basic hospitality. I am utterly disgusted and dissatisfied, and I wouldn’t recommend this place to anyone looking for a safe or enjoyable stay. I did my best to resolve this situation as professional as possible, but their management and employees have treated me extremely poorly. Not responsive, not considering my concerns, extremely dismissive and blatantly rude. They have hung up the phone on me multiple times and even lied to me and Expedia. Front Desk Attendant Julian, Manager Ricardo, and General Manager Andres Montanyo, shame on all of you for your lack of empathy, professionalism and overall respect.

This hotel was such a disappointment. I don't know how anyone has positive reviews for this hotel. The service at the front desk was non-existent, see below. Let me start by saying I am a travel agent and have happy clients, including these same ladies, who have never complained about a property before. This is their story. It is conveniently located a short walk from the beach but that is the best feature of this hotel. Upon arriving to the hotel, the clerk at the front desk would not get off of her cell phone in order to check them in. Then she tried to double charge, when the room was already prepaid. My client had to call me to intervene, even though she had a physical copy of her voucher from her travel documents. No-one answered the phone. My client called me on her personal cell. When asked about local restaurants, the desk clerk said she was about to leave and if her replacement doesn't show up, there wouldn't be a way for anyone to get back into the building. What?!? They got a key and found their room, which still had not been cleaned. After waiting in the hall for the housekeeper to finish, the room had dirty walls and dust caked on the ceiling fan. The ceiling was bubbled where they had painted over mold. This is not the same quality of room we saw online. They went back to the front desk and there was a different gentleman working. My clients told him the issues and he said there wasn't a manager on duty so there was nothing he could do. I was again called by my clients and attempted to contact the hotel. No answer. My client then called me again on her personal cell and told me the hotel clerk had the phone off of the hook to keep it from ringing. She sent me a photo as proof. She called me again on her personal cell. I spoke to the gentleman who stated there was not a manager but he would have them contact me. He would not allow even a partial refund, stating he was not a manager and they were not there. He would not allow my clients to cancel their reservation at all. I booked them instead a room at the Condado Inn San Juan just down the street, closer to the beach, and they were extremely happy with that hotel. 2 weeks later, I have still not heard back from anyone at the hotel. I have called multiple times to no avail. This is a terrible business practice and I would not recommend anyone book at this hotel.

Listen this is a 3 star hotel and that’s how they advertise it. Don’t come here expecting 4/5 star amenities. You should know what you’re getting when you book. With that said, it is very much a 3 star stay. Pros The staff were great, polite and helpful. The desk was manned 24hrs. The rooms AC were working exceptionally well. The location is amazing you can walk to the beach, 24hr stores and plenty of restaurants. 15min walk from a food truck park and La Placita. 5min walk to the beach. The bed and pillows were some of the most confortable we’ve had. It was clean. Our rooms had a little courtyard so this was really nice. It had a nice little pool. Tiny but because we were the only ones in it, it was ok. It was quiet. Cons Feels a bit run down and dated Could barely get warm water in one room and NONE in another. This was horrible but we made due. (Update! our son figured out the Hot was actually cold and vise versa) One room had an issue with water dripping but it was very minor and not in a spot that caused an issue so we didn’t complain. It did seem to be worse on the morning we checked out due to raining the night before. The size of the pool could be an issue if more guests are in it. Parking. There is only about 5 spots up front and if you are coming back at night be ready to park about 3 blocks away.

The rooms are nice but very simple, the internet was horrible, could not watch a 30 minute show with out the internet goingout (never did finish it in 2 days of trying). Tv very hard to work. Front desk people were very nice except for the long hair man, he was so very rude.

We stayed here one night before we flew out of Puerto Rico. I really enjoyed it - staff was very pleasant and helpful. The "roof top" lounge area was very relaxed at night. Great location. Beds were comfortable. Basic hotel that covers all of the essentials. They even had a parking spot for us!

This was one of the worst hotels I've experienced in a long time and it was not cheap! The room was not well-appointed; there were no wash cloths; the staff struggled to deal with all of their customers. The staff failed to give us after-hour instructions to open the front door...just a myriad of disappointments. The staff was friendly, but the accommodations were similar to a Motel 6 at three times the daily rate. Bed linens included a scratchy sheet and a lightweight throw / spread AND the bed squeaked so badly...Ugh!!!

The location is great. We stayed for 1 week in July 2024. There were decent reviews a lot of which mentioned family friendly and quiet. 4 different instances we had to report loud drunk people in the pool area near our room. One was at 230am, and another at 630am. Another night a girl got so drunk, Police and EMT's had to come to the hotel. At 12 am she can be heard cursing at the police outside our door. The pool often had cigarette butts and empty beer bottles and cans, even cigarette butts in the pool itself. The walls are so thin you can hear everything. Staff were often nowhere to be found, or busy in private conversation. Hotel pictures feel misleading as this is the smallest room we have ever stayed in. We will definitely be back to San Juan, but will not be staying here again. If you are looking to relax or traveling with your family, this is not the place to do it.

Definite solid 3-star hotel. Good value. Well located in heart of Condado, easy walk to beach and restaurants. Clean, friendly, recently renovated with modern bathrooms and safety features Elevator to upper floors COVID era breakfast is a snack bag. Nespresso individual expresso machine. Low water pressure shower slow to get hot Has extra beach towels for the pool and beach Nice roof terraces. Interior lounges. Small pool.

CARIBBEAN QUEEN This hotel in Condado has rooms with good vibes at a reasonable rate. After staying with her parents in Carolina for several nights, Nichole C and I felt guilty about being a burden (plus we just wanted some privacy). We booked two nights here for our Puerto Rican vacation starting on New Years' Eve, 12/31/18. Coral Princess is located in a pretty trendy part of town, surrounded by high-rise condos and other luxury apartment buildings. It's a short walk to plenty of restaurants and nightlife, which is great. Check-in went fairly smooth, though they surprised me with a random $10 service charge. I despise hidden fees with a fiery passion, so when I'm asked to pay an additional amount ON TOP of the original booking, I'm less than thrilled. Ten bucks isn't much, though, so whatever -_- Our room was spacious enough. The bed -- a double -- was comfy and the ceilings were super tall. Bathroom was up to par, stocked with all the necessary soaps & conditioners. The room had a TV and mini fridge filled with items available for purchase. Their continental breakfast was a nice touch: juices, small pastries, hard-boiled eggs, sliced ham, bagels & cream cheese, yogurt. No made-to-order waffle bar, just reheated Eggos. Staff were friendly during our stay and made pleasant conversation with us. We didn't swim in their pool (it was tiny and needed cleaning) but apparently they have a rooftop jacuzzi?!?! Damn......missed opportunity. * TL;DR * It all averaged out to $185/night, which is a ton compared to what I've paid for hotels in the #Great48 (continental US). Nichole C tells me that this is typical for Puerto Rico so I shouldn't be too salty. Yet here I am, thinking of all the Hyatt Regencies & Embassy Suites I've stayed at for $125........ The accommodations were just fine and the surrounding area is lively, so yeah I'd recommend Coral Princess.

We just checked in yesterday and we have already been wonderfully accommodated. Nice "boutique" type hotel with 3 floors. Beds are comfy and that says MUCHO from someone who has back problems. Pool, rooftop patio and only 2 blocks from Condado Beach. Shopping, cafes, restaurants and conveniences within walking distance. The staff is very friendly and want to make your stay here memorable too. One of the BEST experiences we have ever had!

We made reservations at the Coral Princess hotel in Aug 2017 (before the storm). Weeks after the storm we reached out and send words of hope for their island but also asked if we should consider making other reservations for our March 2018 cruise. It took a couple of days for them to respond but they said they hoped all would be ok by March and we should keep our reservations. We did. A couple of months later we again sent an email asking if they were doing ok and felt the hotel would be operating in March, Evelyn Ortega (supervisor) said "we are lucky that our hotel did not received any major damages" and everything should be good for March 2018. In mid-February 2018 I called them directly to ask about the hotel status one more time, spoke some words of hope, and asked some questions about possible leaving our luggage in a waiting area before our room would be ready. My reservation was looked up and question answered and there was no indication from the person I spoke to, nor on their website that they were operating under any "limited capacity". Fast forward to 5 days before we fly out to SJ/PR, on a Friday around 4:45pm I get a very short email from Evelyn Ortega basically stating that ..."we are still struggling to regain the consistency in the characteristic services we provide. However at this time, we are still very much limited in our capabilities to service you properly." Within 5 minutes I emailed her back and told her this was unacceptable. I quickly explained we had contacted them several times prior to our stay date specifically to ask if they (and the hotel) were ok and never once got any indication there would be trouble. I asked Ms. Ortega to contact us immediately and gave her my phone number. Obviously she has no intention to call me back after sending an email bombshell like that, right? First let me say this. We could have gone any where this year on vacation but we wanted to show some type of support for PR so we chose to take a cruise from SJ and visit the island before and after the cruise and happily spend tourist dollars there when many people are staying away. Of course we empathize with families and businesses that lost everything and we do want to do our small part in helping with recovery and getting the word out about PR is open for business. My biggest issue is the manner in which Ms. Ortega dropped a bombshell within 5 days of our trip that we now have no place to stay. There was no offer to help us find another place and even now as we are looking for comparable accommodations, we will pay considerably more. We were in contact with the hotel, they had to have known something and could have given us a heads up to secure a backup hotel when availability/pricing was better. Lastly, in my opinion, Ms. Ortega is a coward for sending out an email like that late on a Friday and leaving work? (going home for the weekend?) We were left scrambling for searching for a hotel. Before anyone bashes me, I'm not insensitive and maybe I don't know if there are very valid circumstances, but nothing was explained to me, no person was made available for me to ask and yet they are still taking room reservations for March 2018 reservations. Sorry. I consider this inconsiderate of the hotel and based on some recent reviews (this month) there is no mention of guests talking about any limited services. I think it boils down to a better rate we got in Aug 2017 that they probably don't want to honor; otherwise, I think a 'form letter' email could have contained much better information why my reservation got bumped right before my 8 month planned trip.

This hotel is horibal beds hard as a rock and there is no hot water dont waste you money on this dump they dont clean the rooms unless you ask them to so disappointed

We booked this hotel through Expedia back in July looking to save a few bucks compared with some of the other more luxurious hotels nearby. During our stay, we had problems with a faulty blind in our room that fell off the wall twice during our stay. We also noticed that the room we were in had dangerous electrical work (such as an outlet that was overloaded with plugs and coming out of the wall) and a broken front door lock. The biggest problem with this hotel is the management. They simply are not present! For our three day stay there, no one from management ever showed up to help us. The staff members, who tried hard to do what they could to help, appeared leaderless, confused, and could not get a manager to help us despite making repeated phone calls and sending emails. Even afterwards, despite my repeated attempts to contact the hotel through emails and sending pictures of the conditions described above, no one from their management ever responded or tried contacting us. That being said, I am grateful to Expedia for understanding our problem and working with us to remedy it. I don't understand how anyone could give this hotel any more than a two. My advice is, spend the extra money and stay at a better hotel.

This hotel was a great deal and wonderfully located in Condado two blocks from the beach. This is not a resort hotel, but it is far from a dive. The real real deal here is the service. Margarita and the rest of the staff were all very nice and helpful. They even gave us a greeting card celebrating our anniversary. The coffee machine is really all that, we're from Portland and definitely coffee snobs. All around great value even if you have to pay for off premises parking, well worth it!

After reading the Yelp reviews, my wife and I selected this small, locally owned hotel over the large corporate ones. We enjoyed our stay with no major hang-ups. This review is for people like us, who are looking at the different options. -This is a truly Latino/Tropical style home with all tile floor and indoor/outdoor living. It reminded me of upper to middle class homes in Brazil and Guatemala. This is a real Caribbean experience. If you are like me, it's a necessity. -There is a pool, which I didn't visit, but considered jumping into from the third floor since I found a ledge leading right to it. But, my wife says I'm too old for that stuff now... The pool is basic, probably more for sun bathers who dislike beach sand. -I took full advantage of the small hot tub on the third-floor outdoor patio that overlooks the skyline of hotels and condos (can't see the beach). The patio is large and could host a moderate party of 25 - 35 people if necessary. The place is not policed and smoking is allowed in that area (if you dig that Caribbean cigar). The tub is tiny but it does the job. I think I saw like seven Germans in there at one point. Ya Ya Gutentag! -Also on that third floor is a kitchen area/living area, several large couches (indoor unconditioned/open window), a pool table, a bathroom, and another balcony. The kitchen was closed, which was a disappointment, but if it were up it would have been used for my first attempt at mofungo. I used this area to read in the mornings because I wanted to feel the weather (and also make sure the Germans weren't up to anything sneaky). -The rooms were fine. I was in Penthouse 3. The tub was a little dated, but worked fine. We had cable, a nice window, a desk, a bed, AC, yadda yadda, no problems here. The wifi worked very well. -The breakfast was decent/basic but the real joy of my life was the coffee machine that ground the beans and made a fresh cup with the click of a button! IT GRINDS THE BEANS RIGHT THERE FOR YOU! Also, there are juices (including my fav Maracuja) available at all times with the coffee and other snacks. Breakfast ends at 10; I suggest you get there before the Germans. NOW FOR OTHER IMPORTANT NOTES: -The restaurants nearby are horrid, and that's no matter where you stay. Really do some yelping before you eat anywhere on the main strip because I was disappointed nearly every night of our stay. It was sad. Places worth eating at: Casa Dante, El Jibarito, and Latin Star (please read the Yelps before you go to Latin Star. It is a risk). -You can walk to the beach and the bars will serve you on the beach. -You have fast access to a huge Walgreens with groceries and a Subway if you need (only one block). -You cannot walk to Old San Juan. It's possible, I did it, but it's better to taxi there. The average rate is $15 to and from. If you're slick you can talk them down to $10 or $12. Generally, everyone speaks English. -Some people said that driving in Puerto Rico is scary or impossible. They are wrong. Get a rental and drive around; it's fine. In fact, it was better than in most downtown areas of typical US cities (especially Chicago). Target rental is down the road and the front desk will help. Go to the rain forest and check it out! However, I would not recommend driving into Old San Juan. -The block is super safe with a cop on every corner. After you get out of the neighborhood it's another story. I walked around pretty far in land and I had no problems. On a safety scale of Latin America I would give Puerto Rico a 3.5. 1 being mega dangerous like Brazil and 5 being almost too tranquil like Costa Rica. SO WHY NOT 5 STARS? I only gave four stars for mostly circumstantial things. We ordered a queen bed but got a twin. They put us in the penthouse and gave us a free bottle of wine for that booboo. The kitchen area on the third floor was closed off. The pool table costs 50 cents. And, they had building construction right outside our window during a few days which was really loud. I was doing work in my room. I don't mind that so much, but I should have been informed. Overall, great place though! I recommend it, especially if you have a large party who will need several rooms and you want the place to yourself.

I would give 4.5 stars if I could. I stayed at the Coral Princess for 4 nights, and have hardly any complaints. For price and location, it simply can't be beat. You're a block away from the "main drag" in the tourist area of San Juan, with access to not only chain establishments (if you're craving them), but to a lot of local treasures. My room was spacious and had everything I needed. Free wi-fi, a jacuzzi tub, comfortable bed, cable TV, and even a steamer. The free breakfast is basic but worthwhile, as is the 24-hour complimentary coffee machine, which I made frequent use of. There's a small pool on the ground floor and a wonderful patio on the roof with a nice jacuzzi and great views of the Condado neighborhood skyline. An excellent beach is a 2-block walk away. The front desk staff had a lot of helpful hints for me, from restaurant reservations to bicycle rentals to walking tours. Some things in the room are a bit out of date, but I honestly didn't spend enough time in my room to worry about it.

The Condado beaches are just okay, so in my opinion it's not worth paying the hefty premium to stay at one of the fancy beachfront hotels. That being said, the Coral Princess is just a 5 minute walk from the beach, though they do ask that you not use their towels at the beach, so it's not that convenient. The hotel is just off of Avenida Ashford, but still on a pretty busy street and convenient to all the hustle and bustle of Condado. The staff are all super friendly and were useful (and willing) resources. Unless you plan on spending your entire vacation inside, the room amenities are good enough. It stunk a little of bleach when we first arrived, but that dissipated and at least it had been cleaned, right? No, but seriously, the rooms were very clean and comfortable. My only gripe is the rooms aren't very well sound-proofed so you can easily hear the comings and goings in the hallway. The continental breakfast wasn't very good, but there was coffee, fruit and yogurt to tide you over. The property also has nice common outdoor spaces for lounging. The Coral Princess didn't knock my socks off, but it's a nice little hotel and I would come back if I return to San Juan.

I stayed with my wife in room 13 for a week over Christmas in 2013. We did a bit of research before coming to Puerto Rico and settled on staying in Condado and we wanted to avoid the large hotels in the area. This place was highly rated and in our budget so we went for it. No regrets! The hotel is small but well run. You have to be buzzed in to enter, which was a nice feeling of security although the area was pretty safe the whole time we were there. The room we were in was nice enough - shower, a/c, bed - it all worked. A few nits were that our room windows didn't have screens so while I prefer to get circulation by opening windows, the few times I did some bugs got in. Plus, if you open the window you're near the pool, which can sometimes be noisy. Luckily for us, we barely spent any time in the hotel except to sleep so this wasn't a huge deal. Breakfast was pretty good. Plenty of cereal, fruits, pastries, and more importantly, a juice and coffee machine that you can use at all hours of the day. We definitely made use of this perk! Parking is hit or miss. There are only 4 spots available and by the late evening, they're definitely full. We didn't get parking our first night - there's a lot down the street where you can park for $13 (the hotel will give you a voucher so overnight here is far less than without the voucher), but we lucked out the other 6 nights and had parking each day. We even did a day trip to Cabo Rojo on the southwest corner of the island and got back late and found the last spot! Victory! Wifi is usable but can sometimes be slow. AT&T cell service worked fine for us. The location of the hotel is off the main Ashford Avenue but I preferred that since it wasn't as noisy or crowded. We were still really close ( less than 10 minutes walking) to all of the great restaurants on the street. Friendly staff too. I'd stay here again if in Puerto Rico!

LIKES: -Great location. Walgreens a block away and very close to all the bars and restaurants. -Modern design. -Free breakfast including an amazing espresso machine. -A steamer in your room to steam your clothes. -They left a few Lindt chocolates in our room! We loved the personal touch. -Great cable TV selection. -The front desk staff is really friendly. DISLIKES: -I really did not like the tile floors in the rooms. I like being able to walk around with bare feet on carpet. It may just be me but it was a huge pet peeve. -The room is super tiny, but doable for 2.

Don't go by the online photos which make you think it's incredibly charming and cozy. The pool is the size of a postage stamp, insects in the room, weird location, bad food, unfriendly staff. Look elsewhere - I certainly wish we had.

A positive overall experience. The staff is extremely nice, friendly, and helpful. They will help you make reservations for anything you may be interested in and answer questions about anything you may need help with. The room was clean, but a little on the small side. There is a hot tub on the top of the building with a very tropical and relaxing setting. We lucked out and were able to park for free at the hotel 3 out of 4 nights. There are only 4 parking spots (first come, first serve), but a secured parking lot down the street is only a few blocks away and $13 a day (in and out access) if you need it. There is a small pool, but we didn't use it because the beach is only a few blocks away. The building has been updated and had a modern tropical feel. The breakfast is limited, but the coffee machine has fresh and a wide variety of choices. Definitely a good value, seemingly safe location, would return for another stay

I have stayed at the Coral Princess a few times. The staff is friendly, helpful, and very informative in regards to the surrounding area. The rooms are well kept, clean, and stylish. The common shared areas are decked out with tropical plants, and tile floors. Two blocks from the beach. Surrounded by lots of places to eat. There is a Wallgreens 1 block down, which comes in handy for everyday items you don't feel like traveling with...or just restocking water. If you are looking for a place to stay in Condado, this hotel is well worth your hard earned cash.

I enjoyed my experience here until I left. The stay was without incident, and the staff are super sweet. But...after I left, I noticed that my brand new, (awesome, amazing, one-of-a-kind fit) swimsuit top was missing (my friend had hung it on the back of the bathroom door--something I didn't do and would never do for this very reason!). I knew exactly where it had been, but when I called, it had disappeared. I've spent the last 2.5 weeks looking to see if I can find a replacement online and I can't. It's very difficult for me to find a cute swimsuit that fits, so this is beyond frustrating. I'm still in town, so I have been checking in with the staff to see if it's turned up, but to no avail. Up till now, the experience was beyond awesome. There's a very familial vibe here, and it's definitely got charm. I even met one of the owners and she was really sweet. On a few nights meals were even prepared and served for the guests. I'm vegan, and I was even able to have a little salad one night. (Oh, and on that note, there are very few options for vegans in the area in general and the daily breakfast at the hotel & the couple of evening meals that were prepared were not inclusive of those with diverse palates...FYI) But. I was, indeed, able to have a little salad and I'm a non-salad eater, but I appreciated it nonetheless. However, I'd really like to have my brand new swimsuit top. I have another swimsuit top with me, but it doesn't even compare, not in style, not in fit... So, I can't give more than 3 stars right now because of that. My advice is to stay here if you'd like laid back, clean, and almost BNB-style accommodations, with awesome and accommodating staff. Kudos to the Coral Princess, on that part, but make sure you double, triple, and quadruple check your room for all of your belongings before checking out because if you forget anything you may not be able to retrieve it. Again, everything else was pretty great.

After days in a very high end, touristy hotel near the airport, it was quite refreshing to be in the city within walking distance of tasty food and bars and a bus ride away from Old San Juan. This inn is charming, although a bit odd. We stayed in the room tucked behind the elevator...which wasn't as bad as it seemed. Kinda weird layout, but nicely eclectic. Lovely service. Awesome espresso machine. Happy caffeine! Not a big fan of the tiled floors, but that was my only dislike...well, and a bit of a yearning for a larger pool. But, totally worth the cash and very nice. I would go back. And a wine fridge. Extra points! But, please, replace your funky, broken corkscrew for clientele that doesn't plan ahead!

Great hotel and very close to the strip. Its a boutique hotel and its an older building so its a bit noisy at night. The front desk staff was wonderful and very accomodating they upgraded us at checkin. The hotub wasnt working but the pool was perfect. No need for a car as we Uber'd it all over the place. We will stay here again!

Great location--the beach and tons of restaurants and stores are an easy walk away. The staff is also super nice and helpful. They helped us book two tours while we were there--and they were both excellent. This is not a fancy hotel. If you are looking for luxury, you will be disappointed. But our room was nice and clean, and the hotel was a great base camp. I was happy with our stay! I took off one star for some relatively minor things. The continental breakfast had cereal and pastries, but the pastries were all prepackaged (like what you get out of vending machines). That was kind of a bummer. I would have been totally happy with orange juice and fresh croissants. Also, the internet was pretty frustrating. There are a lot of different wireless stations instead of one, and they keep fading out and then coming back, so you have to constantly try out a bunch to find one that will work. Finally, the tv was super staticky. If you are not going to be spending a lot of time at your hotel, none of these are big problems. I'd recommend it to friends!

Stayed here for our honeymoon. Here are my likes/dislikes: Likes: - Great location - Common areas are wonderful - Staff is extremely helpful - Rooms are clean and comfortable - The price is right (especially in the off season) - The continental breakfast/coffee machine are both awesome. The free espresso all day really helped the budget out. Dislikes: - Wireless was not very good. Had lots of networks that faded in and out. - The top floor hot tub was locked one of the nights for no explicable reason - The fridges in the room only cooled down to 50 degrees F, so anything you wanted to drink needed to chilled with ice instead. Overall, I highly recommend the hotel. It's a nice "base of operations" type of hotel, and the things I didn't like weren't that big of a deal. It also beats spending 3x the money to stay at the other resorts in the area.

would recommend this to everyone, arrived in town to a taxie strike, called hotel for shuttle and they have none, but Pannes Bajuce said she would pick us up in her car, how awsome is that. Aside from that the room was exceptionally clean and modern, entire hotel was updated and beautiful throughout the grounds. All staff were friendly and helpful, the bed was comfortable and the free breakfast was fresh and delicious. Thank you Coral Princess, Hope I did not miss spell the managers name, she is an outstanding employee, you are lucky. Did speak to owners, as they were their to greet us as well, nice people. Gret price, great service, and excellent amenities, you cannot go wrong if you stay their.

I love this place! From the very first call in to the agent who took my reservation til now -which is not even the end of my stay. I'm very eager to endorse this property. It is very clean with grounds that are very well maintained. The hot tub on the roof is great. The penthouse, OMG ! book it ! My only critique is that I would reduce the amount of closet/storage space and provide tissues to guests . The very large jetted bathtub that comes with the room is awesome! The marble floors, large comfy king size bed and the wet bar with all sorts of affordable libations are excellent and tasty touches that makes this boutique hotel just lovely! The staff is very accommodating and friendly. Everything is within walking distance which is important to me as a person with ambulatory problems. All kinds of good food nearby and close to Walgreens and Starbucks. Pool located on first floor. Breakfast, including soft boiled eggs is included.

I spent five nights there and I thought it was a great place. My room was pleasant and comfortable. It's close to the beach which made the location convenient. It's near lots of restaurants and bars. But the great service was it's best feature. Every staff member was gracious and helpful. This place was great find.

My girlfriend and I went to different hotels on our vacation and we both agreed that this was the best hotel that we experienced. It's in a very nice part of the city and the rooms are so beautiful. It's definitely a great deal for the prices this hotel offers!

Loved our stay here! Close to everything. Staff super friendly. Loved the feel of extra security. Can't wait to return for a longer stay! I'm definitely staying here again!

a lovely quaint hotel. good breakfast, cute pool area with a lot of beautiful plants set up outside. room was big, clean, comfortable. would stay again!

let me start by saying I read all of the reviews and researched for just the right location. I must say, the reviews lead me to the right place! The moment we walked into the Coral Princess, there were smiles. There were smiles the entire time! The front desk was so helpful. The breakfast was adequate, standard fare, Hard Boiled eggs, toast, waffles, free flowing juices at all times. Cereal, fruit, ham and cheese to make a croissant sandwich. Pretty filling. The neighborhood, was a mix of condos, houses, Don't take the prepaid tours. We took the bus B21 or( C53 )which lets you off right in front of the hotel. Bus Fare is .75 cents, it will take you to the Ferry. The Ferry is .50 which will take you the Bacardi Plant, from there, there were several taxis waiting. It was $3 to the Bacardi Plant Tour. Which is free, and you get 2 drink tickets The tour was great!! We went back the next day to do the tour of the Ponce Fort and found a great Tapas reactant in old San Juan, which is just BEAUTIFUL!!! If you go, to eat, check out D'Bar! They serve GREAT Mofongo, my boyfriend had with Crab and they were very reasonable prices, Walk the picturesque streets of old San Juan. And added, special surprise. The front desk brought up a romantic plate of Strawberries and chocolate cookies twice. I was so surprised. Its just something they do. We were a block from the beach. Don't rent a car!! Driving there is crazy!! We have a Walgrens right around the corner, and several stores and hip restaurants/social gathering sports. Condado is a GREAT place to stay for your first visit, such as ours. Now the down side, I read the taxi trip from the airport should be no more than $15 and first bags are free. NOT TRUE! The jack you at the airport. They charge by zones. It was $18 and $1 for each bag, which we had one each. Cheaper to go back. But we met a wonderful couple who were leaving the same time we were, and they had a friend who offered to drop us for free as well. This was a wonderful wonderful vacation. I cannot wait to go back, and we will stay at the Coral Princes again.

We arrive before 10AM, the kind staff lets us check in no problem. The room looks quite new, decoration and detail are very good, the towel has a nice smell. We checked out very early next day morning to catch the flight, the breakfast is not ready yet, the kind staff grabs some fruit and yogurt for us. The hotel is close to the beach, walk about 5 mins. There's a bus stop in front of the hotel, the bus line is 21, we didn't rent the car, we just take the bus to the old San Juan, it only cost 75 cents!

My boyfriend and i stayed here for 4 nights in April and were very impressed. It is not a luxury hotel, but it offered everything we needed for our stay in PR. We arrived around 11:00 AM on a saturday, and we were able to put our luggage in the luggage room and go to the beach and walk around for a few hours until our room was ready. The only change i would make to the room would be to add a rug or 2 to make the space feel a little more home-y. I would also HIGHLY recommend the addition of several more wall hooks. Kind of a random request, but when you have multiple towels, bathing suits, and bags and only 2 hooks on the back of the bathroom door, it becomes a nuisance. Other than that, the room was perfect. AC was always cold, the room was very clean, and the closet was spacious enough for both of our stuff. The continental breakfast was great too - nothing fancy, but just what we needed for a quick bite before heading out for the day's activities. They have hardboiled eggs, cereal, toast, oatmeal, fruit, and danishes, which is all you really need. plus the breakfast area is so cute - in a courtyard with tons of trees and plants. very pleasant dining atmosphere! the coffee is also deeeelish. we also loved the rooftop terrace - all of the plants, the nice furniture, and the terracotta tiles made for a great little escape when we didn't feel like braving the wind and sand at condado beach. Speaking of which, the beach is right around the corner which was perfect. As mentioned before, it was pretty windy, but pleasant nonetheless. The hotel location is great - in downtown Condado, and a short 5 minute walk from the bus stop to catch the bus to Old San Juan. The bus probably only takes 20 minutes (once you get on it). There is no bus schedule to speak of, so you could end up waiting for the bus for a long time. if you're with a big group, it might be worth it to take a $12 taxi. But if you're on a tight budget, the $0.75 bus ride might be worth waiting for. One last bonus - the staff let us check out an hour and a half later since our flight did not leave until the afternoon. They had no problem with it and were super nice! I highly recommend the Coral Princess hotel and would definitely stay there again.

Small well decorated hotel, friendly staff, free varied juices and coffee in a self serve little area. Rooms are clean and comfortable, great Ac. Had a minor problem with room so they immediately switched us to another room. Jetted tubs, modern fixtures in bathroom. Small pool, need better seating in pool area but enjoyed anyways. Only 3 parking spots. $13.00 a night to park in nearby lot. You can also wash and dry your clothes for free, no dirty laundry to take home :-)

Our stay at Coral Princess kicked off our two-week honeymoon, and it was a great place to start! The staff were all helpful and friendly, the rooms were clean and comfortable, and the location was great. We were within short walking distance of several good restaurants, a beautiful beach, and a walgreens that has everything you can imagine. Coral Princess also offers a hearty complimentary breakfast every morning and free juice and coffee 24/7. Next time I am in PR my husband and I will definitely be returning to stay here.

I had a couple meetings last week in Puerto Rico and I need a quiet place to rest and prepare. I found the Coral Princess after looking through all sorts of travel advice and many offers from lots of the larger hotels. (+) Quiet rooms, Great AC, Enthusiastic staff, Great Location, Good breakfast, Wifi (free) The hotel is two blocks from Condado beach, in a very safe and active area of San Juan. There were running groups and biking clubs all around me as I ran into old San Juan. The rooftop hot tub was quiet, my room had marble floors which were also quiet. The bathroom was nice, the pictures below are very similar to my room. In fact, I had requested a double and was bumped to a queen on arrival. The parking was no problem, spots in front of the hotel and along the street. I would definitely recommend staying here, in fact I would take the quiet feel over the larger hotels.

I booked a room here in March and I never received a confirmation email that my reservation went through so I assumed there was a glitch and that my reservation didn't go through. I was really surprised to find out that I was charged for a stay at the Coral Princess (the full amount). I contacted the staff and was told it was my responsibility to cancel the booking but how do you know to cancel something if you never got a confirmation number? The rooms may be nice but I wouldn't know - just be really careful if you book online - the management was really unwilling to discuss my situation and I was out $600.

At first, I was a bit disappointed by the small size of the room, but this turned out not to be a problem. There are plenty of indoor and outdoor common areas with couches, chairs, etc. which are quite comfortable and pleasant to use. Rooms are nice, clean, and modern, but small. Free wifi is available, although it's slow, so I mostly just used my AT&T LTE service which had full bars most places. There's a small warm pool on the first floor, and a small hot tub on the roof, but they both close at 7 pm which seems a little early. Breakfast is provided and was actually pretty good - croissants, pastries, fruit, and good coffee from a machine which freshly grinds the local coffee beans. Not bad! Location is good -- near the beach, restaurants, and within a 75¢ bus ride of Old San Juan (the 21 bus), or a long hour or so walk which we did one day. I'd stay here again.

Jacuzzi is broken and dirty. Pool is dirty. One of the ladies at reception is so rude and annoying. Breakfast is sooooooo crappy. Description not accurate at all. They once "cleaned" the room and didn't even make the bed. The only thing i like is that its clean. And Ricardo at the front disk is so nice.

My husband and I spent 7 very comfortable nights here at the end of March. The rooms are on the small side but very clean. The queen bed was quite comfortable. We were on the second floor in room 16, which was very quiet. There are many common sitting areas located about the hotel in which to relax and a delightful little courtyard in which we enjoyed breakfast and some terrific coffee. The coffee machine makes espresso, lattes, and caffe mochas, and its delicious concoctions are available for free 24/7. Juices are also available which was much appreciated after returning from our daily jaunts. The hotel is in a very good location, close to lots of restaurants, shops, and Condado Beach. It is close to Walgreens and CVS, an ATM, and bus stops. It is a short bus ride into Old San Juan where free trolleys will take you around the city. The hotel staff was very friendly and accommodating and willing to answer all our questions about getting around the city. Our return flight was scheduled over 7 hours after checkout, but we were graciously allowed the day's use of the facilities and to store our bags in the office until time to leave. As we did not have a rental car, this was a huge help to us. If you are looking for a deluxe high-rise hotel right on the beach, this hotel is not for you. However, if you would like to spend your time in a lovely, reasonably priced, more intimate, and friendly setting, you will be happy with the Coral Princess. You will also save a lot of money that you'd probably rather spend on vacation activities. We would definitely recommend this hotel.

The ambiance was very nice, as were the staff. Decor was very nice, great location a block from the beach in Condado, and reasonably priced. That said, if you're a light sleeper, this might not be the place for you as the entire building is tiled and there is plenty of sound. We were on the first floor, so perhaps the second floor would be better. The mattress was also somewhat less than ideally comfortable.

We spent a couple of nights here and had such a wonderful time in this very quaint, quiet, clean and lovely hotel. The service is outstanding, staff always helpful and knowledgeable-they gave great recommendations for places to eat and visit. The hotel was so clean and the room quite comfortable and the hotel was in a great area, walking distance to a lot of restaurants and bars and very near the old city. If ever we find ourselves back here, we will definitely stay here again!

This was a very nice, very clean hotel. Walking distance to many restaurants and the beach. The staff (especially Margarita and Wanda ) were very helpful and friendly. I would most definately stay here again!

I experienced a flight delay and needed a place to say. Since I was already in the Condado, I called around and after checking the place, decided to stay. As other reviewers have said, the rooms were small, however I didn't spend much time in them anyway. The place was clean and had some modern touches which made the place pleasant. The staff was friendly and helpful. Some bonuses: 3-5 minute walk from the beach and main strip (restaurants, clubs, etc.). Free wi-fi Modestly priced Clean, spacious bathrooms Some negatives: Paper thin walls. enough said. TV wasn't really functional (although I didn't care too much) At the end of the day, this is a place to crash & cleanup and store your stuff: you won't be spending much time here. This would make an excellent place for someone on spring break or a budget vacation to stay.

Definitely a great hotel to stay at. The staff is very friendly and had great suggestions ! Close to the beach a block away

If you are looking for a chain hotel, do not stay here. However, it was fine for a weekend visit. It's called a boutique hotel but it reminds me more of an upgraded hostel - but everyone has their own bathroom in room. It needs some maintenance work. The double bed room is really small, even though we were told we got upgraded. Maybe the other rooms are better? It's only 25 rooms, so the privacy & adult atmosphere was nice. Pool small, but we always had it to ourselves. The hot tub on 3rd floor is the kind you'd have in your backyard. The views are of city buildings. The kitchen, oven, ice & laundry are all shared units with all guests. The rec areas on 3rd floor had a pool table & area to lounge in inside & 2 tables outside. You are in the middle of tall buildings & don't have nice views of the ocean but it's only 2 short blocks to condado beach. Walgreens & restaurants are close. It was a very authentic experience in condado, overall good.

This is a quaint little inn in the middle of busy Condado. It's location is fabulous. We walked to a few restaurants, the beach, and the local Walgreens. We prefer smaller, boutique hotels, to large corporate hotels, and this was fantastic. Although it doesn't state it, this is a good hotel for small children. There are plenty of ground floor common areas for them to stretch their legs and the pool is small enough that they will have a great time splashing around. The staff is very welcoming and friendly. Our favorite was Margarita, who was in charge of breakfast. She was warm and kind. She asked us about our trip and was very nice to our son. One of the best things about this hotel was that they allowed us to use the amenities after check out, before we had a late afternoon flight. We were able to go the beach and use the pool. There is a third floor full bath that is available for showering and changing before leaving. It was wonderful!!! We will stay here again!

Located in San Juan's Condado district, the Coral Princess is a great, affordable boutique hotel. Clean, stylish rooms, flat screen televisions on the wall, and a great desk staff, my last stay here (December 2007) was a great one. I enjoyed the close proximity to the beach, Walgreens, and other popular stores and attractions within walking distance. Safety was not an issue here as hotel was a secured as any first rate hotel. When I return to San Juan, I will definitely considering staying at this hotel again.

Stayed here just one night was the cheapest I could find ($145 orbits) for a Saturday night I was kind of skeptical at first only because I'm use to staying at the bigger hotels when I visit San Juan but to my surprise this one is probably one of the better ones yes the rooms are rather small but really we only slept there we spent no time in the room they offer a continental breakfast no actual hot omelet styled eggs but they do have hard boiled eggs toast cheese sliced ham waffles pound cake & other pastries the coffee is great & they have an assorted variety of juices & yogurt as well as canned fruits margarita the attendant that helped us was very personable and knowledgeable with the surrounding San Juan area as well as the activities happening in the Condado. What I probably appreciated most was the fact due to my flight time I thought I would have to pay more for a later check out & the attendant in the front the same lady that checked us in told us that we were able to leave our bags in the bag room roam the town & come back later and that we would be able to use the facilities later in the day they do have a bathroom in case you check in too early where you can change and leave your belongings which is pretty cool also. As far as parking they have 4 spaces in the front and all other is off street which isn't horrible.

Excellent value -- rooms are pleasant and good sized, comfortable beds, bathrooms fine. Very clean, staff helpful and friendly. Our room overlooked the street, so somewhat noisy, but other side of rom opened onto the courtyard, so we had cross ventilation. Good location. Don't count on free parking. Hard to imagine a better place for the money..